I have been seeing this doctor for a little over a year and I have been attending follow up appointments as needed. I go in and he ask if everything is good, and if I want to continue my medication, it's like $150 for just the two minutes he evaluates. I recently moved and I can't come into my follow up appt, so he is rejecting my refills. I think this is just being inconsiderate of someone's circumstance. I have made great progress with my treatment and it's sad that a doctor will not understand and jeopardize that. I'm not happy with this. read more

Hacks. Got everything wrong for me and my treatment. After the fact they were evasive, bureaucratic, non apologetic, and just generally unprofessional. Never going back... read more

Within 3 minutes of being seen by doctor, they tried to prescribe accutane. Barely looked at my face, barely asked symptoms or what happened, barely listened to anything I said. Seemed annoyed when I asked why he was so quick to prescribe me accutane despite having literally no acne besides this single occurrence in 4 years. I literally have not had a spot of acne on my face in 4 years. I got a bump on my chin (from shaving) that I scratched, then it spread up my entire face. (Very clearly a bacterial infection causing the acne.) I told him I did not want to go on accutane again so he prescribed my antibiotics and antibacterial cream like I requested. For some reason he prescribed me 70 days worth of it. Been taking it for 3 days and my entire face has cleared up almost overnight. Accutane would have been a 6 month ordeal with dreadful side effects and much more expensive. Not to mention I've already done 6 months of it. Also to note, for the antibiotic pills, he dosed me at 100mg everyday despite being a 200 pound man so I should be at a much higher amount per day. Besides the lack of regard or effort in his diagnosis, the building was nice, reception and everything else. Completely fine experience in every way except for the most important part. It was genuinely bizarre how little it seemed like he cared. Would cut me off while I was describing what I figured it to be. read more

First let me say the building was a little bit hard to find but once I found it I was very pleased. I was back in my vehicle within 30 minutes of my scheduled appointment time. I only spent about five minutes in the waiting room. Dr. Alexander came in to my assigned room about five minutes after that. Did a total body check and was done in no time. Dr. Alexander was awesome. He spent the time to talk to me and to listen to my concerns. He went over everything that I need to do moving forward. All the staff was very friendly and upbeat and actually seemed happy to be at work. I would definitely recommend them for your dermatological needs and will gladly come back for my next check up in about a year. read more

U.S. Dermatology Partners Kyle - Dermatologists Near Me - Kyle, Texas

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They knew exactly what to do for my son's acne w/o over prescribing him oral Medications that can cause harm. read more

Dr. Jack is a good dermatologist, however, his office staff misquoted the fees for a service. I discovered the error AFTER the procedure when they sent a subsequent unexpected invoice of $558 (patient portion after insurance). Had I known the true fee for service, I would have declined. They apologized for "not being more clear" but still forced payment instead of owning the responsibility for providing misinformation. Yet another example of bad business and lack of transparency in medical billing. read more

I went this morning to discus two different types of suspicious sun damage related spots. The doctor didn't even look at them, and diagnosed me with hives after scratching me on the inside of my arm. Didn't even look at my scaly brown spots or the white scar left by the recent sun damage. Treatment? Drink green tea. I am more than angry that I spent $35 on a copay. Update: those spots were skin cancer. Thank goodness I went elsewhere for diagnosis. This place had only diagnosed hives and told me to drink green tea to resolve it. Lol. read more

I had a really great experience at the Kyle location. The office is nice, the staff were extremely pleasant, and my appointment was quick! I would highly recommend them to anyone and will be going back myself if need be. read more

Although the staff was very friendly. I am extremely disappointed with my visit. I saw Dr. Pena,I felt like many of my questions went unanswered. I got cut off about 3 times. I felt like she wasn't listening to me. I have mild acne scars and she pretty much said that it will disappear with time. ?? Okay... For my back and face acne I was told to pick up a acne wash from heb lol... Although I did learn something new about one of my concerns. I felt like everything she told me I could of just googled. I feel like I paid 125 for two tiny samples and a piece of paper. I might come back for a prescription, if I end up liking the samples I received. Oh and I was very very interested in lip fillers.. Although I didn't wright this down during check in. I didn't even have a chance to bring it up because my time was up and Dr Pena excused herself Honestly I wish I went else where. read more

U.S. Dermatology Partners Kyle - Dermatologists Near Me - Kyle, Texas

I recently had my first appointment with Dr. Pena. Although I was glad I was able to get in and out in under twenty minutes, I have to say I wasn't impressed. Her assistant, Betsey, was extremely short with me, often interrupting me while I was explaining my symptoms. Dr. Pena glanced at skin and ended up just writing me some prescriptions, which will hopefully work. Puzzling enough, she also gave me a coupon for a suggested product that expired last year. Instead of just a quick solution for my symptoms, I wanted to treat the real problem, for instance, by being tested for allergies to see if that's what's causing my sudden outbreak. It doesn't seem like this a thing here. Perhaps the biggest problem is that I went in with a concern of an ingrown hair I've had on my bikini line for some time after a wax. I told her it was hurting and had been around a while, but she still didn't look at it. Upon second opinion, what I thought was simply an ingrown hair had actually progressed to a sebaceous cyst, requiring antibiotics. I honestly feel like my concerns were not respected and my skin was not her top priority. Even though Dr. Pena herself was nice and the office was clean and fast, I will not be back. I didn't get anything done that I couldn't have gotten from my primary physician. read more

I love Dr Pena and her staff. They are all very professional and kind, it is never a long wait and I'm in and out in no time at all. They deal with our insurance immediately and it is always taken care even though we are out of network. Dr Pena takes her time, explains things fully, always asks if you have any concerns or questions and prescribes only what is absolutely necessary for the issues I deal with. Most important to me, she is the only dermatologist I've ever been to that managed to get my rosacea under control! I have been here numerous times and have always had a most positive experience. Even though I have moved to Austin, I will continue to go to this office. read more

The two star rating is only for the receptionist. It was my first time here, it was very clean and the receptionist was very friendly. Soon enough a gentleman walked in and they started talking about politics across the room which involved everyone in the waiting room. I thought it was very unprofessional and almost walked out because it was very frustrating to listen to. They called my name before I had decided to leave and I let the staff know in the back. However, the doctor was amazing, thorough, direct and quick in the procedures I needed and I would recommend her to anyone. I personally won't go back in order to avoid paying to listen to everyone's political stance in the waiting room. read more

The dermatologists are awesome, however I've been playing phone tag with the medical assistants and receptionists to get my pregnancy test approved so that I can finish up my Claravis (accutane) prescription. I've been out of my prescription for 2 weeks and they have been no help. They use multiple phone numbers to contact me which makes it a lot harder to be reached. They claimed to have left multiple voicemails yet I've only received one voicemail. Most of the time when I try and reach them I get sent to voicemail. All this trouble to clear up my acne. Do not recommend this place if you're thinking of starting accutane. read more

It's easy to get in for an appointment in a relatively short period of time (a week or so), and I do not recall ever waiting over 10 minutes to be seen by Dr. Pena. In fact, when I asked to go onto a waiting list for an earlier appointment, I got in earlier than my scheduled appointment. Helpful reminders are sent via text. She and her staff communicate clearly and with detail. I experienced kindness. And, I walk away with free samples! The parking is almost at the door, just a few steps away. The location is easy to access once you know how to cut through between the Walmart Store and the Walmart gas station read more

After my first visit to Evans Dermatology at Kyle Parkway, I am happy to report that it was a very positive experience. The office itself was a beautiful, modern space. I did not have to wait long to see Dr Pena, who was friendly, professional, and more thorough than any dermatologist I've seen before - and that's saying something because I'm very fair and no stranger to the dermatologist! I've had several precancerous moles removed in the past, so I felt confident that the skin check she performed was reliable. She also answered my questions regarding hormonal acne and gave me more information than other doctors in the past. Her nurse was also extremely helpful and made me feel comfortable. I would recommend Dr. Pena and her office to anyone! read more

Evans made a quik appt for me.... both people you can see are wonderful. they immediately called with results from a biopsy.

I did feel like the doctor took his time with me and listened to my concerns. It was all fine and dandy until the receptionist lost my insurance card, And gave me someone else's. Now I have to deal with the hassle of getting a new one. read more

I love this office. I was previously using a dermatologist who has great reviews but continued to not make changes with my skin care to get my issues resolved. Dr. Pena-Robichaux has dealt with acne herself and comes from a caring place when she talks with you. The staff is great! I called in today to get an rx transferred somewhere and it took 2 seconds - while on the phone with them. The office is clean and tidy. The wait is never long. I did wait a little bit for this last appointment but an assistant came in and apologized for the wait, said the Dr. would be with me soon and asked if I needed anything. That is top notch service. Then when the Dr. came in she apologized as well. She's not just wasting your time. Again, she cares. read more

Amazing staff, easy booking, great first dermatologist experience! Gave them a visit and Courtney gave me plenty of her time and attention as I told her everything I needed to in order for me to feel like I would get an accurate diagnosis. This was my first dermatologist visit ever, and they made everything super easy and comfortable. The assistant who was there to take notes was also super informative and printed out a picture of some over-the-counter stuff that I was recommended. The receptionist helped me understand how to handle insurance, and the lady at check out made me an appointment faster than I could online. read more

No wait, friendly staff, and a super clean office. The doctor did a mole removal that was painless, fast, and so far it's healing nicely. She was very professional and polite. read more

Both my husband and I had appointments in the Kyle office. All the staff were very friendly and punctual. We loved the Dr., she took time to listen and understand what we were concerned about. We both had full body scans and she addressed all issues and made us feel comfortable during a procedure that can be a bit embarrassing. We will go back, this office so much better than any other dermatologist I have seen in San Marcos or New Braunfels. read more

Took my 5 yr old daughter in for some skin issues and left very happy with Dr. Pena and her staff. She's very nice and took her time to explain everything and treated my daughter's skin in the same apt. My husband is looking forward to switching doctors for his pre screening cancer apt bc he was so pleased with Dr Pena. read more

I had the Physician Assistant Courtney and she was really nice and helped/answered my questions. This was a welcoming dermatology and the price for what I got was really inexpensive compared to other dermatologies I've been to. Also, I was stuck in the waiting room for long, my entire time there was a quick process! read more

I very much enjoyed my new patient visit with Dr. Pena-Robichaux and felt that I was in good care. The office is brand new, very clean and state of the art. Her office and clinical staff are knowledgeable, friendly and accommodating. All my concerns were addressed by the staff and again by Dr. P-R. I had all my questions answered and left with a bunch of different samples of product, both sold in the office and drug store. I will certainly go back next year read more

Overall had a great visit, however I waited for 45 minutes before I saw a Dr. & felt like my visit was less than 20 minutes . scheduling patients more accurately would be great so waiting times won't be so long!!! read more

Great staff and service. Went in for a red spot on my nose that wouldn't go away. After a very short wait, I was seen. A short, but thorough examination of the nose and I was told it was not cancer. I had several other spots looked at, told them I'd have no problem paying to remove them as a preventive measure, and they said "no need". Walked out with great recommendations for skin care regarding my ingrown hairs and preventing sun damage. read more

The entire staff at the Kyle location was awesome. They were very understanding about how I felt regarding my skin concerns. Vanessa was very knowledgeable and gave me options and I feel extremely satisfied with our decision. I suggest this place to anyone. read more

It was my first time to see Dr. Pena-Robichaux but it won't be my last! She was very professional and thorough. The office was brand new and the staff was very friendly. I highly recommend this practice to anyone. read more

I visited Evan Dermatology for the first time this past week. The office was immaculate and the staff super friendly and efficient. Dr. Pena was absolutely wonderful. She saw me in a timely manner and made me feel very comfortable. She set in place a course of action that is working brilliantly. I look forward to working closely with her in the future for all my skin care needs. read more

Recently I took my three year old daughter to see Dr. Evan. I was very impressed by the friendlyness of the staff and how nice Dr. Evan was. He was great with her and at the end of the visit she got a balloon! The facility was very well kept and the staff had great hand hygiene. Would recommend this place to anyone! read more

Dr. Pena is just the best. My dermatologists in San Antonio would NEVER put their hands on me or perform a full skin exam, which I was used to when I lived in Dayton OH. Therefor, I am so happy that I have discovered Dr. Pena, and very close to my Buda home, to boot. Gary Grafel, Buda TX read more

Dr. Pena was so understanding. She showed that she cared genuinely about my skin condition. Her knowledge , dedication, and expertise impressed me. She is a god sent. All of the staff are very nice and professional. I look forward to having Dr. Pena treat my condition. Thanks so much Dr. Pena for assuring me that there is hope. That one visit to see you raised my confidence. You treated me with compassion versus other dermatologist I have been to in the past. Dr. Pena even cares enough about her patients being able to afford the medications she prescribed and offers alternatives. No other physician has ever cared like that in my experience. Enough ranting....I would highly recommended Dr. Pena as a dermatologist. read more

Office staff was very friendly. I saw a physician's assistant. She was very thorough. She ordered two tests. When the results came back, she contacted me right away with the results. She ordered two Rx to my pharmacy. I had a very good experience at this location. I would recommend to my friends and family. read more

This was my first visit to Evans Dermatolgy to see Dr. Pena. I arrived at the office on time, and was on my way home in 35 minutes! The office is efficient, the nurses nice, and the doctor answered all my questions and then some! I definitely recommend this office! read more

Previous patient of Evans Dermatology, very happy that they have opened an office in Kyle! First visit with Dr Pena was very positive. I think dermatology and dentistry are both necessary evils, not to be viewed as pleasant per se, but very beneficial. In that light, Dr. Pena definitely makes the experience as pleasant as possible. She has a gentle approach while being very thorough in the exam. The new office is very nice too! Not that I'm looking forward to my next visit (think dentist) I will be going back on a regular basis. read more

Dr Jack and Courtney are the best! I go to no one else. Jill Billimek

Out of all the dermatologists I've been to Courtney is my favorite! She treats me like I'm her best friend! I highly recommend this place!

I have been to many other Dermatologist in previous years and the screenings were basically a very quick look at my face and I always left the office in fear that they did not do a proper screening. Finally a doctor that I feel does a real screening for skin cancer and ask questions and communicates with me to eliminate any concerns of possible skin issues. She and her staff are kind, professional and thorough. When I leave there from my screening, I don't feel like I wasted my time and money like other past doctors. The office is clean and there is never a wait. They submit the paperwork to my insurance correctly and quickly. Never any financial surprises like we all know about when dealing with doctor visits. And no having to take 3 hours from work like most doctors that leave you in the waiting rooms for over an hour. At the Kyle office, they are quick, but thorough and a pleasure to visit. I have already told many friends, family and co-workers that she and her staff are the best ever. read more

Efficient, courteous, and you never wait long! I have seen many dermatologists in my time for various reasons, Often, I have gotten hard sales on products and procedures. Not here at Evans. Totally professional. I find that Dr. Venessa Pena is fantastic. She is knowledgeable, yet practical with her advice and recommendations. All the staff at Evans are friendly and down to earth. Highly recommend and I am happy to say I have found my dermatologist here in Austin area. read more

Evans Dermatology is wonderful. I was given the referral by my Insurance company. I wanted to see a woman and have someone close to my home. This office is perfect!! I have been twice. Courtney has been the person to help me both times. I liked her as soon as she opened the door to introduce herself. She was very thorough and explained everything. She was so easy to talk to and I felt very comfortable asking her anything. The staff is great - friendly, professional - I look forward to a long and satisfying relationship with this great practice. read more