Extremely poor service and administrative issues at this location. My daughter applied for an SSN…read morecard here a month ago. After weeks of waiting, the national SSA hotline informed us that the local office made a processing error on her application. The local office phone line (866-931-2675) is never answered by a person--it is just automated menus and endless holds. When I went to this location in person to provide the reference number given by national support, the front desk staff member was rude, cut me off, and refused to even look up the record in the system. Be prepared for unhelpful staff and zero phone support if you come here.

My expectations were for a long wait, but I was in and out in 30 minutes. And so helpful!!read more

There is no more walk in or appoints in the office now. All telephone appointments. Took a month in…read morethe waitlist, then another month for the appointment. Then they didn't call. Lied in a note that they called three times, but there is no record on my phone. And I have to call the national line to get a referral to the local office that failed to call. Took another hour on the phone. Looping phone trees for you to guess the magic words to get to an agent. And the agent you get is an asshole. Extremely rude and unhelpful. Talks down on people. Department of Government Efficiency my ***. The government has never run more inefficiently

I received a phone call from SS who said they could not approve starting my SS payments because my…read moreState of birth did not match my approved Medicare information. I was instructed to go downtown with my original birth certificate and drivers license. When I got there, the security guard informed me that Seattle started a call-in requirement for appointments this week and gave ne a phone number to call and a QR code for their web site. There is no way to request an appointment on their web site. After a long phone tree, the robot said the on-hold wait time was "over 120 minutes." That could mean "not today." I will try again at 8:00 AM and see if "over 120 minutes" means over 8 hours. I have spent over 2 hours today to get this far.

I had an interview yesterday at the Capitol Hill CSO for food stamps. One, the ambiance sucked. I…read morewasn't vibing with it, anyway. The waiting room's smelly and shabby with no signage. Initially, I had no idea how to check in. This is terra incognita for me, and I imagine for others, so they really need clear signage to direct ppl. Two, Fox News blared from a smallish TV. Why choose a right-wing network? It confounded me. Even MSNBC or CNN would be preferable. It seemed grossly insensitive to their demographic/clients, most of whom are more than likely Democrats and migrants. C'mon. Fox doesn't advocate for THAT demographic, i.e., folks like me on general assistance. Unless they're masochists, I can't imagine CSO clients related to the famously imbalanced and uneven Fox content or their immigrant/minority bashing tone. Additionally, while I received a food stamp debit card, when I tried to use it at my local corner store, the system declined it. (I had been smoothly assured yesterday that it would work today, October 1st.) I went home, immediately and called Capitol Hill CSO. I was put on hold for 5 minutes only to find out that the civil servant that helped me had failed to finalize my card. Apparently, he forgot to initialize it or something, an important last step that actually activates the card. Is it THAT difficult to process an application for food stamps? The records are digitized, so all he had to do was punch in my social security number. It's all automated, so what's the big deal? It's a pretty straightforward process with clear protocols, I imagine. How could he mess it up? I hope he's simply inept. I can live with that. Frankly, I don't expect Michelin rated service at DSHS, but I have a sneaking suspicion that he was on a power trip. I experienced a similar problem with DSHS when I applied for and received assistance two years ago. I had to return to the CSO twice to get my card activated, so this clearly wasn't an isolated incident. How sad. Yet another petty bureaucrat, little better than his clients, kicking the proverbial dog. How cliché and lame! As well, at the downtown CSO, I noticed how the workers preen and act self-important. You get the picture. They have the keys to the kingdom when in reality they're a civil servant providing, you guessed it, a service. Why can't they just do their job with minimum fuss and not afflict clients with Fox News? You'd think they worked for UPS or FedEx, the top of the dung heap. I'll try my card, again tonight. Hopefully, it'll work, or I won't eat unlike the bureaucrat that "helped" me.

Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

Has anyone had to drop off paper work and there driver's license to get a SSC faster? The man…read morehelping me says it will talk 2 or 3 Days it has been a week and nothing back yet. This was my scend time there waiting but still if i knew it would take this long I would of made an appointment But i was there and made it in He says I had to make one or do the drop off thing. WTF!! ANd I called one time and was on hold for 2 damn hours.

The Social Security office located in Lynnwood, Washington office deserves five stars. The agent…read morethat answers the phone is very knowledgeable, helpful and professional. I am very appreciative and thankful for her assistance on Medicare questions.

very rude and impatient lady who answered today @935 am est and dosent want to help when I said can…read moreyou explain to me she replied "call back"

The worst service ever. I have been waiting in the lobby for over four hours to get my turn to get…read morethe name on my social security card. I could not get it done on the phone or online. Scheduling an appointment will take around 60 days to have one. The place is so full of people. Many are so sick. It's is the perfect place to get diseases. The disgusting Oder is another story . I feel bad for the security lady being here all day and maintaining her good attitude. I will give this place minus 1000 if I could. Most service windows are closed too. The worst ever.

I just got off the phone appointment with Miss Martinez and just wanted to say what a wonderful job…read moreshe did! She made the whole process seem so easy and smooth! Thank you again Miss Martinez you are doing great and I appreciate you and your help! The world needs more people like you! Kathy R

Unprecedented lengthy search for parking to just hop in to make sure they received any one of my…read morethree previous reports submitted through their iC3 portal, to which I never received a reply. A voice came out of their intercom box to tell me they couldn't look that information up. Perhaps sending confirmatory emails upon ic3 filing with an alphanumeric tracking code would allow a citizen to follow up quickly with the FBI. Many local police are directing citizens to the FBI rather than issuing police reports, investigating, or enforcing any cyber security, cyber harassment, cryptojacking, or harassment by technology laws needed to immediately, efficiently, effectively protect people. The police have a duty to protect people, not pass on the handling of a case because they don't want something hard, complicated, or too technical. Many of the officers are incorrectly telling citizens that such cases aren't police work, but are federal. This is wrong. The FBI needs a different method for the intake of these cases as the automated intake complaint system isn't responsive.

Bank of America literally transferred six figures to another bank without authorization. Then…read morelocked my accounts, refused to report the dispute, and my whole life turned upside down. BOA unlawfully withheld access to all of my money, for almost 2 weeks. FBI Buffalo agents were USELESS. You did too many transactions at once? Actually, BOA did the illegal transaction and I just tried to get the rest of my money out of their bank. Under the Electronic Federal Transfer Act, BOA broke about a dozen laws, but FBI Buffalo wouldn't do anything. I notice their Google reviews have been shut down so nobody can out them publicly for their actions. This is what corruption looks like, when those who are supposed to protect you only want to protect themselves, from public exposure and having to actually file a police report.

They intentionally were going out of their way to deny my assistance even after telling me to go to…read morea different location for an interview. If I needed to do an interview at a different location then why waste my time with someone who refused to listen to me? Why are they so desperate to screw over disabled people? Extremely bad faith, unprofessional and sociopathic.

Outdated info staff tried to pick fights with me…read moreApplication states i claimed to be unable to work and that's why i qualified for food stamps I never said such i said other not believing in my disability and testing my ability at all cost to expose me is the problem I keep getting called out for something i am not guilty of disability fraud The state of Washington ignored my claims and twisted my words and i believe to incriminate me for fraud

my courtate went well. i was in courtroom 711, i won that "battle"! i had a good time; would not…read morelike to go back unfortunately.

Itica was great on the phone! THANK YOU! She helped me with a family law case going back 17…read moreyears that has thousands of pages. She was patient and helpful.

King County collects a property tax called King County Proposition 1 which renewed funding for the…read moreMedic One/EMS program with a 6-year, 26.5-cent EMS levy. Following is information about the Medic One/EMS system serving Seattle and King County, and what the levy funds through 2025. Medic One/EMS services are those that you get any time you call 9-1-1 for a medical emergency in King County. It is available to everyone, whatever the medical emergency. By dialing 9-1-1, callers have immediate access to the system and its excellent medical care, regardless of location, circumstances, or time of day. This is NOT true, I was told by the Deputy Chief of Seattle that only approximately 10% of emergency medical calls are routed to Medic One, the remainder go to a for profit ambulance service called AMR that charges $2500+ for an emergency and transporting you a few miles.

Came here to get the marriage license. Really great clerk/notary worked with us. He was super…read morefriendly, patient and informative. Also came here to get taxi license. Great, kind people we worked with there as well. Parking stinks in this area. There are a couple paid parking garages in the neighborhood at the tune of $22 for 2 hours.