HORRIBLE SERVICE. Don't bother calling 256-740-6340. THEY NEVER PICK UP!!!! A package was sent…read moreon January 28th 2026 from Miami. It went to Birmingham to Huntsville, BACK to Birmingham and said that it was on to the next facility. Where this "next facility" is, who knows!?! And don't even blame the weather. No snow in Miami, Birmingham nor Huntsville. It is now Feb 10th and no one knows anything.

No direct phone number, no help in person and horrible drivers…read more They repeatedly mark my orders as undeliverable and send them back. My house is clearly marked and accessible. The drivers seem to be to lazy to be bothered getting out of their vehicle so they mark it as "front door inaccessible" and return to sender. Too bad this is a government organization and there's not any repercussions for them neglecting to do their job otherwise they'd all be fired.

I use this post office regularly to send packages. While the line is sometimes long, I can still…read moretell that the staff are working as quickly as possible to move things along. And they even manage to remain pleasant despite cranky customers. I just wanted to put this review in because I think people only tend to write reviews when they are very angry and something has gone wrong. With the thousands and thousands of items they manage on a daily basis, I am pretty impressed with how smoothly the service goes most of the time.

they are again losing mail, not paying claims on packages stolen by postal workers [who else has…read moreaccess to these packages that go missing never to be found again?} close this post office, award the contract to another vendor - get rid of these incompetent cheats/thieves.

Easy four stars as far as Post Offices go. The staff is consistent and work hard. This is a small…read moreenough office that they know you when you walk in if you frequent them. They don't have a large selection of supplies or stamps, but their service is key. Four stars from me in the post office category. I don't need frills...I need service without having to wait in a long slow line.

This is a small post office. Generally, there is one person working the counter. The staff have…read morealways been friendly and helpful. Don't expect a "weigh your own" postage meter, or an in-office gift shop area like the post office on Wynn Drive, where you can purchase envelopes, greeting cards, flats of unique stamps, boxes, etc. This is a no-frills post office with counter service, indoor P.O. boxes, and at least one drop box outside. I generally drop off my items in the drop box. All my insider counter transactions have been seamless and friendly. There's never been much of a wait, maybe 1-2 people in front of me. Parking is a breeze because, again, it is never really busy at this location. Do pay attention to their hours. It looks like they close for lunch.

I shipped out a package by Priority Mail last Monday. It took a week to get there. I went to my…read morelocal Post Office where I shipped it from, since I paid for Priority and it took so long to arrive where it was shipped to. I was told that with Priority shipping you are only paying for the Tracking Number, the 2-3 day delivery is not guaranteed and that the only way they do guarantee the delivery is if you overnight it. I was upset that I paid so much money for basically first class mail with the Priority Mail price.

Having lived in several states, one learns that not all postal employees are created equal. That…read moreis why I am writing this review about the Post Office in Sheffield. It has the most conscientious and friendly staff of any I have ever used (and that includes my hometown's in rural Alabama, where everyone knew everyone). This friendly attitude is not just from the counter people, as the letter carriers exhibit the same courteousness and conscientious work ethic. With regards to Sheffield's history: In 1815, General Andrew Jackson and his troops following the Military Road crossed the Tennessee River at what is now know as Sheffield. The exact crossing site is still called Jackson Hollow today. Two years later, in 1817 General Jackson and his troops returned to this area and camped on the bluff above the river. Around the campfire Jackson and his fellow officers decided that no other site was so promising for a township as the one where they were camping. A few months later Jackson officially recommended the site where the Military Road crossed for the establishment of a town. The United States Secretary of War laid off a town precisely at that point and called it York Bluff. At the United States Land Sales in 1818, Jackson himself purchased quite a bit of land. By 1885, the area was incorporated as Sheffield, Alabama. Sheffield features three historic districts with ante-bellum and Victorian-era buildings. Our rich music heritage goes back to the 1950's when new fad Rock n' Roll music began to sweep the nation and the roots of Jazz were being established as an American tradition. Many top songwriters and performers cut vinyl at Jackson Highway Studio and Muscle Shoals Sound Studio. The Jackson Highway Studio was even pictured on the cover of Cher's 3614 Jackson Highway album.

I have had mail, to be picked up, out going, in my mail box for three days. That's how I know the…read morecarrier has not stopped at my mail box for 3 days. I had a real problem with this post office in the past, so bad the post master called me racist be cause i asked her how many of her employees were not black. Back then i was lucky to get mail one day a week. Is it starting all over again?

This is, without question, the most unreliable courier service I've ever dealt with. While there…read moreare known national challenges, this specific location exacerbates the issue with operational inefficiencies and inconsistency. Their counter hours are so unpredictable that even bankers might be jealous, and their delivery process is abysmal. The only semblance of insight into their operations comes from Informed Delivery, which highlights just how chaotic their courier services are. I can see things that are supposed To be delivered, and watch them slip by a few days or knock on my neighbor's door to see if it was misdelivered...again. This isn't an isolated issue tied to one postal worker; it's clearly a systemic failure. Additionally, the forwarding process within the same post office's domain is shockingly slow--it took over a month to forward mail, which is inexcusable given the availability of modern tools and technology. Considering the ever-increasing cost of postage, one would expect far better service. They should prioritize improving their core functions rather than juggling additional responsibilities like Amazon deliveries. If I have something important or time-sensitive, this is the last service I would trust to handle it.

The people at this location are very helpful, friendly,courteous. They always greet you with a…read moresmile! They have always answered any questions I ask! The carrier on my route is kind and friendly. He also always has a smile when he greets you. These men and women work hard for us and should be paid well! Thank you all for your hard work and dedication!

This usps location should be ashamed of themselves forreal. roads have been absolutely fine in most…read moreareas and they refuse to deliver because "iTs ToO cOlD". what happened to rain, snow or shine? soft as jello pudding

The staff is great and attentive and the building and grounds are always very clean.read more

I have been dealing with this post office for a few years now. As nearly everyone else has, I have…read moredealt with multiple post offices. This one outshines the rest. Their people are what make the difference. I recently encountered a problem with another post office in Brooklyn, NY while shipping some items. Even though it was the fault of the NY post office, the Red Bay Post Office took up the slack and made it right. I could not ask for better service than what I have experienced here. It's difficult for me to give a 5 star rating for something called U S Government, but in this case I'll make an exception!

Be warned store charges $3.00 to print prepaid shipping label for FedEx. Take a picture of the…read morelabel to have the tracking number they will not give you a receipt. I do NOT recommend using this location

They have lost two of my fed ex packages in the last two weeks. I thought the first time was a…read morefluke. They will not give you a receipt when dropping off either. Will be dropping off at Walgreens from now on!