FedEx has some of the lowest rates for what I am shipping. They treat my parcels well and are…read morepretty quick with their shipping times.

I am genuinely about to crash out on them, my package is at the shipping place and has been there…read moreand it keeps getting delayed and they wont deliver it to my house, i am very upset. this is why id much rather use ups!

This is a business that takes care of business! What strikes me is how each time I enter the…read moreestablishment the employees are so very, very friendly. It is an absolute pleasure sending packages from here.

Okay, so I ship here all the time because there aren't many other options in town besides the post…read moreoffice. I like it because they can compare prices from different senders and I can pick the right/cheapest option. This last time was through them through USPS. There was a new girl working register, she's a doll, no issues with her as a worker/person. But she sent my 14"x14"x14" box for me to CT, to my customer. Well quite a bit later my customer informs me they never received the package. So I check in and I see its on the wrong side of the country. I contact USPS and let them know its supposed to be in CT. They don't tell me much besides watch it. I do. Closely. After a few days it ends up in CT, thank goodness, right? Wrong. It is stuck in a facility 45 mins away from my customer and now Pack & Mail Employees and I have been told that it wont be sent the rest of the way because the package has counterfeit tracking. What? So I call Pack & Mail and am met with just as much confusion as I have. I'm told its been reported to the post master and that I need to text pictures of my receipts to her as well. I do. She says she's working on it and will get back to me. She doesn't. He also mentions that he is willing to give me a refund for the price of the item which is $329 + $39.95 for shipping once we get it figured out. ok awesome. So I call USPS again and finally get them to tell me that the problem is that the postage was never posted. That the third party, Pack & Mail, never sent the money for the postage that I already paid them. Which is supposed to be automatic when they print their labels. I'm assuming some kind of glitch in their system which they have added themselves is very old. I get that. A glitch happened and the post office isn't being very helpful about it. But, I waited until today to call after getting an email saying it had still not been resolved confirmed and that they will be confiscating my handmade item if its not paid for. I call the boss at Pack & Mail and inform him that I will most likely be losing the item, and I think its time to start moving forward with the refund. He proceeds to tell me that the problem is not on their business at all, that its the post office's fault and that he does not owe me the refund he already promised. But the Post Office will not pay even the smaller insurance amount without the postage being paid for in the first place. And I have been told that it has already gone above the head of my local Post Master and that she probably won't be able to help. So it's a problem of communication between the business Pack & Mail itself and the Post Office which neither party seems to care about resolving. Or care about the fact that I am out almost $350 and my handmade item through no fault of my own. As convenient as it was, I will no longer be buying my boxes or sending my package with this business. I feel so robbed and uncared for in this situation. I will also be posting this in many other places, as I feel like others should be warned this can happen to their hard worked custom pieces as well.

The Mt. Olive Missionary Baptist Church, Bearden, Arkansas purchases Sunday School books,…read morecommentaries and Communion cups from GSP Pack & Ship. We are very satisfied with the friendly and professional service that we receive and recommend this business to others.

while checking for a place to ship in Little Rock, I found a place in Camden Ar…read more Super friendly and knowledgeable of what I needed to accomplish. Area was very clean. Virtually no waiting. I'm g lad I found this, it always helps to shop locally and support a small business.

We do a lot of business with this UPS store and the staff is amazing!…read moreAlways helpful and professional.

Very courteous, and professional .Everyone there is very helpful and explains how their system worksread more

Great Overall, great packaging with great prices. Got the package the destinations quick. Would…read moredefinitely recommend

Really impressed with this location. I love the security of the private mailbox rentals. Really has…read moresome great services to offer. Friendly staff.

Extremely upset with Fedex. Attempted to send a package to my father for Father's day, but early…read moreto beat the rush. Fedex says the attempted to deliver on Saturdy, however my parents were home and no one attempted to deliver. Then Fedex says they will deliver Monday which is next business day and that did not happen. Called Monday evening and they confirmed it would be delivered on Tuesday. No delivery or even an attempt to deliver Tuesday. Called the help desk and they offered to have my parents drive 30 miles to pick up a package that I have already paid for to have delivered. Ended up just asking them to ship back to the sender. This is really a sad state that Fedex is in. Very unhappy customer. Also, I'm contacting the company I made the purchase from to let them know the run around Fedex is giving. Fedex, keep in mind that when you do not deliver as promised it reflects poorly on your company, but also the company that decided to use your service.

They were GREAT! Very efficient and pleasant. We were sending a package to Puerto Rico and they…read moredidn't act like we were wasting their time. At the post office they act like we are wanting a favor for them waiting on me and when I fill out a customs form and they have to type in the its they ALWAYs ask why I didn't bundle the items so they don't have to type so much but not here and I appreciate it.

Everything. Trashy customer service. Always losing packages. FedEx is an awful company to deal…read morewith. I hate when I order stuff and FedEx is used. A very trashy company.

Great customer service!! The lady that worked the counter was amazing and super helpful with a…read morewonderful personality (which isn't common in the shipping service industry; USPS are usually the worst ). I was there at 10/3/2024 at 4:32 P.M. So, I really want FedEx to see this and at least know how great of a service one of their employees provided. She claims she has quite the busy schedule, working in the morning till 5-6:30 p.m. She was a black lady in her younger years(20s-30s I'm guessing). I just hope FedEx recognizes this ladies great servicing skills and politeness!

It's wild how people complain about paying a dollar for tape. I mean, this company makes money from…read moreits services, and giving out tape isn't free, it's part of what they offer. It's just office supplies, hello?! If you didn't want to pay for the tape, you could just go home, tape it yourself, and bring it back. That's an option, you're not forced to buy their tape or box just because you forgot yours. You have to put your stuff in a box before they can ship it. And about the TV thing: they just check-in the product and the shipping service. The main company, UPS, the UPS office, handles the box. It's really too bad. They just provide their shipping service. Common sense, right? Anyways, I had been using this company this locally owned business for over 16 years. Never have no issues, never have no problems. Great stuff very professional very attentive.

I use a lot of UPS Stores in my line of work but this is the only one to charge a "package taping…read morefee". At $1 per package for 1 strip of tape it was a ridiculous notion. I was caught completely by surprise and even asked the clerk if he was joking. Will be avoiding this location in the future.

Exactly as purported. I was able to purchase a small mailbox service that accepts packages for only…read more$15 a month. All I had to do was pay 3 months in advance with a $15 key deposit. The Post Office doesn't have boxes this inexpensive.

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I stopped here this morning to get something I needed printed last minute. Unlike another popular…read moreprint and ship place everyone here was polite and did all they could to help. They didn't charge me an arm and a leg either.

Very nice and friendly place and very helpful people. I stopped in to ship numerous boxes. The…read morestaff was very patient with me and helpful. I've been to several places that weren't as nice. I would highly recommend this place. I can't say enough about the staff!