I'm so annoyed this place is under new management. Everyone who used to work there was so nice and…read moreefficient. I came in to ship about 30 envelopes that all had addresses and return addresses, and a few poly mailers for work. The girl told me since my poly mailers didn't already have the labels on them she couldn't send them out?! When in the past they always just printed out my labels for me and stuck it on the package... since it's a post office. I will never come here again and it's a shame since it's the closest post office to my house and I have to send out stuff very frequently for work.

This place is ridiculously high on their price. I mean price killer high. For a 2 pound package…read morethat was being sent 1 state over they wanted to charge my husband $24 dollars Yes $24 FOR shipping for a 7 to 9 day delivery. He took it to the post office in Spring Lake and it was $11 yes $11 and with 2 day delivery WOW!!! Talk about a huge price differnce.

You get excellent service at the Broadway post office! Everyone who works here is so pleasant and…read morethey take the time to give you all the help that you need! It is seldom super busy so it makes a great place to go to get your things mailed quickly! You get excellent service at the Broadway post office! Everyone who works here is so pleasant and they take the time to give you all the help that you need! It is seldom super busy so it makes a great place to go to get your things mailed quickly!

Broadway post office is the best place to get your passport!!! So helpful and knowledgeable!read more

The mismanagement of this USPS needs to be addressed immediately. I had to pay over $100 in stop…read morepayment for checks mailed out and delayed being delivered via this location... was told they have staff issues

If you can, avoid this post office. Workers are VERY unfriendly and not helpful at all. Very rude…read more I'll go out of my way to go to lemon springs where they help with kindess.

Super awesome local and convenient USPS, never have an issue here great service as usual.read more

I usually have good experiences here but the gentleman today could've just given me the stamps I…read moreasked for instead of the snarky attitude and snooty looks.

I love these guys! They're always very friendly and professional. It's a small post office, so you…read moreget to really know the employees on a personal level. They helped me with over 200 eBay deliveries without any hiccups before I moved.

The people here are always very friendly and helpful! It's usually pretty quiet here so it's easy…read morefor in and out.

Quaint local Post Office. Usually only one person behind the counter services the general public.read more

This is by and far the worst example of customer service I have dealt with in a long time. Several…read moremonths ago I ordered a package that was to be delivered to my home (3 blocks from the post office). It was first sent from Southern Pines to the Aberdeen post office and then back again. After several phone calls(they take the phone off the hook so you can not get through) and a refusal of the office to give my package to someone I sent with identification to pick up the package on my behalf, I took off work early to retrieve my mail. Upon arrival, I was informed that I would have to pay for the package being sent back and forth and never delivered to me. I refused. After escalating the issue with the regional office I was refunded what I had to pay to pick up the box. Today I had a package that was scheduled for delivery. I made sure to leave a note that it be left beside my mailbox on my doorstep as I work over an hour away and am never home during hours they deliver. My request was ignored. I needed the package TODAY which now leaves me with the only option of leaving work early to retrieve the box again. This is the third time this has happened.

Terrible customer service. I remember it took almost a whole year just to get them to stop sending…read moremy mail to somebody else's mailbox. Now instead of every day. Getting somebody else's mail. I get their mail at least once a week. And hopefully they stopped getting mine because sometimes I don't know what people are getting because I win contest which the woman in charge couldn't comprehend, she also told me to tell the mailman about packages I was getting and I told her it's not my job, his eyes work. He sees the flag. Up in the product in the mailbox, not my address.I shouldn't have to walk out every single day.To tell him , figure it out in sorting!

I hate the mail service and that's why I rarely use it!! I was left a receipt telling me they tried…read moreto deliver a letter that I had to sign for. They said I could pick it up at the post office the following day. I went and they couldn't find it. They said the post man must have it. She told me to put the receipt in the box and tell him to leave it on my front door, I just had to sign it. I did. He got it out of the box and never left the package. Now he had to have it because the post office didn't. So now I'm pissed. It's been over a week to go from NY to NC. Total bullshit!!!