Parked truck and trailer to offload storage when open. They had me towed, no call or notice. Pam…read morerefused to return my calls for reimbursement or customer service. Property owner would not return calls either. Postal service overpriced, PO just down the street anyway. Would never use them and buyer beware to the rest of you.

The storage has a parking lot sale ever so often. I just went as a seller to one and they would not…read moreallow anyone in the restrooms. Some of us are by ourselves and can't go back home to use the bathroom as we have stuff there to load. Neither Ace hardware that was in front of them or the storage unit themselves whom actually put on the sale would let anyone use the bathroom. I will never use either of these businesses nor will I subject myself to an all day with no bathroom to do their sale.

They have great specials. Great customer service. Clean areas, with plenty of light. Would…read morerecommend and will rent from them again.

If you want to hire a team of movers who will make your safety and the safety of others the bottom…read moreof the priority then look no further! They are also great at not addressing the safety issues when they are brought up!

Our experience was with the Winter Park location, but we are seeing very similar experiences at all…read morethe locations. The estimator showed up late and pulls into my driveway so I asked him to please park on the street because my husband was coming home. He then pulls and parks on the curve of the street blocking traffic so a neighbor rolls her window down asking me to have him move. When I asked him to please pull back and park where he isn't blocking traffic he yells at me "No thanks, you're F'ing rude!" I told him "Sir, first off you were late." To which he yelled back "3 minutes!!!!!" Not sure what was in his wheaties this morning but that was the most unprofessional encounter I have ever had with a company trying to earn my business. They then sent us a cease and desist letter after giving them a 1 star review. Apparently this is their thing whenever a customer is upset about being overcharged or there is any kind of damage or an unhappy customer- they send a cease and desist!!! WHO DOES THAT instead of talking with the customer and smoothing things over? This company is a JOKE! Don't hire them!!!

I hired this company with good faith, unfortunately my furniture was damaged during the moving…read moreprocess. The acknowledged the damage, its even written on my receipt with promises of repairing it. The owner agreed to repair the damages and asked for photos and I sent them including a video. Once he received the pictures he called be back super upset stating there was no way to repair it and never called me back since. He won't answer or text back so now I'm here. This is a warning to others, beware of this unreliable company full of empty promises.

Over the last few years they have been the only safe company to hand move all my safes, no other…read morelocal companys will take the job due to the risks involved with safes and stairs. One company offered to do it for more then double almost triple what chris(the owner) gave me a quote for. They are fast and highly professional, would recommend them to everyone.

From the first phone call I was very pleased with the service we received at The Storage Center…read more Both Jody and Charlie are very friendly and a pleasure to work with. We were moving from NJ to FL and needed a place to store our furniture until we found a place to rent. We reserved a unit and got a great deal. They showed us the unit which was very clean. As it turns out we found a place to rent sooner than expected and needed to cancel the reservation and it could not have been easier. I would highly recommend The Storage Center in Port Richey.

We had great service for over a year. New management and they continued to charge us for months…read moreafter we moved out and vacated the property. Attempted to get it rectified and was unable for 2 months. We got the run around from the new owners who we found out never proceeded any refund even though they claimed they did. Had to take it to corporate level and the issue was rectified in less then a week. As new business owners they are in trustworthy and rude. They are horrible at customer service and truly liars and thieves as they never followed through nor had any intention to do so. Plenty of other businesses in the area ...I would avoid this business at all costs.

Friendly staff, clean, fairly priced, and reasonably accessible to main roads in beautiful Downtown…read moreLutz.

This is the NICEST U-Haul business that I have ever rented from! They are new, clean, and ALL of…read morethe employees are helpful and friendly. Here is what I wrote to our neighborhood Facebook page: Hi Y'All, Just wanted to offer a great review (completely unsolicited) of a U-Haul dealership that is very close to us. It is on 54, just east of Gunn Highway (just a few miles away from us). I am surprised that I am this excited about U-Haul, but many of my previous experiences have been average at best. But this one is Fantastic! It is new, has a ton of trucks and trailers, a complete moving supplies retail store, and storage. The GM Jean was offering to help, and the associates (Brenden) were amazing! Anyways, they are new, give them a chance if you need moving and storage services.

Long story short, we were unable to rent a small trailer at the Land O Lakes location because the…read moreconnection to the trailer lights was not working on our end and the person helping us was unable to diagnose the problem. Then we went to another U-Haul location where we ended up paying $125 for a cargo van with gas and mileage to pick up a couch 30 miles away. The trailer rental would have been $18 for the day. I researched U-Haul locations and chose this location because they install hitches. We had our hitch installed last August in Virginia and it was still under warranty. A really nice young man named Justin came out to help me. He tested the connection and confirmed it was dead. He asked me to pop the hood where he proceeded to show me where the fuse was (connected to the battery) and confirmed that the problem was a blown fuse. He took the fuse and checked the shop to see if he had a spare one. He didn't. He then told me that if I drove a couple of miles up the road to the AutoZone, I could purchase a new fuse there and if I came back, he would test it. When I returned to the U-Haul location, I got everything ready so I wouldn't take up too much of Justin's time. I inserted the new fuse and open the trunk to make the connection available. Justin came out and tested it. He confirmed it was working and showed me the tester so that I could understand what I should be looking for. I asked him how did he know the fuse was blown? He showed me the old fuse and a new fuse and I understood. If only someone at the other two locations could've checked the fuse for us, it would've saved us a chunk of money, time and effort. Justin was so kind and friendly. I can't say enough nice things about him. I really appreciated his time. Highly recommend this location.

Convinient storage location in Channelside. We chose for location and because they blast the AC…read more Sorts tricky to find and takes a while to get upstairs since they're on the 6th floor of Bell Channelside. It was easy getting set up. The manager was friendly and got me in and out quickly. Rates aren't too bad for being in the city with all day and night access.

Truly recommend this place. I needed a storage unit quickly and had one within 20 minutes. Mike is…read morekiller, he was super friendly, helpful, made sure I had everything I needed. I was lacking a lock and he knew I was moving stuff so he went down ans grabbed one and left it for me at my storage unit and told me don't worry about it and just call tomorrow to pay him for it. The location is convenient, easy access, and unit work perfect. Mike made this whole process so easy. I'd definitely recommend this place