I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

The climate controlled facility is clean and available via coded entry. The people that we've…read morespoken with are friendly, albeit sometimes difficult to reach through the automated phone system. The value is poor because the price continues to rise without merit. When we first started at the locally owned facility, the price was $100/month for the first 10x10. We had added another 10x10 in the new area for $80/month. Now the rooms are almost $350, close to double for the same space! Since StorageSense.com took over, the system automatically charges for insurance, taking it to $400, more than double our long term costs! That sheds doubt on the value of what we store there, making me feel foolish. We really are disappointed in the storage options.

Customer service here is TOP TIER as well as cleanliness, Doris and Janiah are amazing and will…read moremake you feel at home with their warm hospitality personalities I highly recommend this place for all your storage needs. I guarantee you won't feel like a stranger storing valuable items and such you feel safe, secure and happy THANKS TO THE WONDERFUL TEAM THERE!!!!

I have twice used this facility for storage during moves. The office ladies are courteous and…read moreprompt and the units are fairly priced for the sizes and the controlled atmosphere.

Despite being in a shady part of town, I have nothing bad to say about these hombres. The pick up…read moreand drop off was professional and without incident.

I'm giving this business top marks for customer service. Unexpectedly had to have a hitch installed…read moreon Sunday. Assisted me to unhook a trailer that was too short to lift off my bumper then installed my new hitch assembly in less time than the book suggests. All bolts are tight and it looks perfectly straight and level. While I waited I noticed they provide a cell phone charging station along with TV for waiting customers. The counter person even brought me a bottle of water. The store and lot is clean and organized. The shop is as well. Very good customer service is always appreciated and should be recognized. I commend this shop for providing an outstanding experience. And NO I am not connected to this shop in any way but a paying customer with an acute need.

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!

This place is so nice...I need a storage unit in a quick and hurry on the 23rd of June on the same…read moreday here I am.....This is the place..I felt so welcome and so cared..Ms. Lori from Memphis I pray I got her name right if not I come back on and fixed it..I Love her sense humor and she just Awesome all the way..She answer my question and this was the second place I was going to look and I had 2 more to go..Because of her that is why I got it and the bonus that this place Climate control and it's inside...If you ever in a bind come here it's right pass Taco bell and Brksdale bk....The unit is very very nice...you can pack alot shit in there ....Excuse my sense of humor...

Shield is clean, secure, temperature controlled and fairly priced. We left a competitor whose rent…read morewas the same, but without Shield's fine qualities. In other words our belongings went from the outhouse to the penthouse.

For the last several months l have tried to pay my monthly bill on line with no success…read more All information listed for my unit is accurate. The only thing that was needed to complete the transaction was the security code. When that was recorded it was rejected for being invalid. How can that be when I have used it for other transactions with success. When completing past transaction, different clerks were advised of this problem and to date nothing has been rectified.

The new owners and staff do not value their customers. They charge outrageous prices. Their office…read morehas no clue what they are doing and do not follow through with what they say. I was told my unit would be $75 a month, pricey. When I checked my bank account I had a mysterious charge of $104. I found out it was Storage Sense. I called and was told my rent was not $75, but $84 and there was an administrative fee as well. What? None of this was discussed. I called and relayed what I was told by an office worker. They said they would talk to their district manager and get with me. The office worker that had misquoted the price called back and said the district manager said my rent will be $84, and she never told me that rent would be $75. Pulling my stuff out. Shame on y'all. Keep this up and you are going to lose even more business.

I absolutely love this facility! Super clean, and it's very secure. Any time I have called their…read moreoffice, the staff is extremely friendly and courteous. I highly recommend this facility. It's also easy access, since I only live a couple of miles away from the facility.

I love this facility! It's very secure, clean, and any time I've called their main office, the…read morestaff is friendly and courteous. I highly recommended their business.