I have to go down a star here due to the sheer price increase of the units which is happening more…read moreand more often. When I first came here my unit was $89 per month. That was a fair price. Now that same unit is $182. That is outrageous. They also went up from $50 to $70 for liens which doesn't really make sense either. If we can't pay our monthly payment, or other payments, how are we going to pay the $70 for the lien notice fee? Raising fees for people who already obviously don't have money doesn't work. They can't give you what they don't have. This is just greed from the owners who are probably already millionaires. The only time storage units at this price are worth it is if you're storing things that are very expensive - 10 $15k TV's, a bunch of expensive computers, or things that you cannot replace, etc. Don't waste your money storing a couch and a kitchen table. Sell them and buy new ones when you're where you end up. If you plan on having to store things for more than a year then just sell whatever you can instead. You'll save yourself a ton of money and thank me later. The only things that should be stored for longer than a year are things that cannot be replaced. Another drawback is not being able to access our units 24/7. In the heat of the summer it would be so much easier to be able to go in at night and do things but we can't here. An old storage place I used had 24/7 access so I'm not sure why this one doesn't. We have to enter a code to get in so you know who it is plus there's cameras everywhere. We can't do anything until the fall or winter because it's too hot. Basically, only store things that you can't afford to lose. Everything else, sell it, then buy something else when you get to where you're going.

The climate controlled facility is clean and available via coded entry. The people that we've…read morespoken with are friendly, albeit sometimes difficult to reach through the automated phone system. The value is poor because the price continues to rise without merit. When we first started at the locally owned facility, the price was $100/month for the first 10x10. We had added another 10x10 in the new area for $80/month. Now the rooms are almost $350, close to double for the same space! Since StorageSense.com took over, the system automatically charges for insurance, taking it to $400, more than double our long term costs! That sheds doubt on the value of what we store there, making me feel foolish. We really are disappointed in the storage options.

Customer service here is TOP TIER as well as cleanliness, Doris and Janiah are amazing and will…read moremake you feel at home with their warm hospitality personalities I highly recommend this place for all your storage needs. I guarantee you won't feel like a stranger storing valuable items and such you feel safe, secure and happy THANKS TO THE WONDERFUL TEAM THERE!!!!

I have twice used this facility for storage during moves. The office ladies are courteous and…read moreprompt and the units are fairly priced for the sizes and the controlled atmosphere.

Management goes above and beyond. The tenants here are treated like family. I have peace of mind,…read moreknowing my belongings are stored here.

Safe, clean storage facilities. Reasonable prices in comparison to others in the Shreveport area…read more Friendly and professional staff.

Sharon is such a dynamic, gracious, personable lady! She provides superb customer service, clarity…read moreand stellar communication while attending to every single detail with the utmost respect, care and courteous commitment. She is efficiency personified. Thank you so very much Sharon! You made my day!

Used them for almost a year and out of nowhere they went up on my unit almost $20 . Then the gate…read morehas been wide open all weekend . I have called customer service and some black rude dude keeps hanging up on me . I am filing a lawsuit . They are extremely unprofessional & rude

Outstanding location and phenomenal facilities in south East Shreveport. Thanks…read more Outstanding location and phenomenal facilities in south East Shreveport. Thanks.

From the owner: South Highlands Storage Center has rebranded to Shield Storage Centers South Highlands. We are…read morestill same faces going by a different name. We still offer Shreveport’s most advanced self storage experience, integrating the most advanced security systems for your protection and peace of mind. Come in today and experience the Shield Storage Centers difference!