Extremely friendly service, very clean, the people running it are always very helpful and flexible…read moreand show they really care about their customers and their customer's belongings. Best storage place I've done business with.

I cleared out my storage in the middle of the month and even gave them a notice and I was told they…read moredon't prorate . If It was me that went down to the office and was told that they don't prorate, I would of keep the storage empty and leave at the end of the month , so they wouldn't be able to make double there money off of me , but it was my husband that went down there. Why would you not prorate? It's the right thing to do . Why would you charge for a service you didn't provide? Is to get every penny possible out of people? Just not a good business practice. so make you leave at the end of the month.

After discovering rodent droppings in the hallway, I notified the management. The responded by…read moresaying they would "work on getting that area cleaned up." Eight days later when I went to move things into my unit, the rodent droppings were still there. Evidently they were still "working on getting it cleaned up." The person behind the desk responded to my complaint saying "Someone stole my blower." So when they do clean up rodent droppings, they use a blower to blow turds out of a long hallway to the nearest door, which creates clouds of dust from rat turds that no doubt gets blown all over the place and likely into your storage unit. Rodent turd dust can be a source of infection with a lot of nasty diseases. Probably a good idea to wear a dust mask when you go. I know that rodent control is difficult. But leaving rat turds lying in the hallway, which you might get on your shoes or your possessions if you're not watching carefully, for more than a week after notifying management, is a failure to manage the business effectively. It's a failure to provide a clean and safe space in which to entrust them with valuable possessions. It's as if they just don't care.

Horrible rats ruined half my belongings and they "threw away" the rest before the prelien due date.read more

This review is for the uhaul rental only…read more They have a rather large facility. They have a couple parking spots in the front but that's about it. The lobby is super cute and has whatever supplies you might need for packing and storage. The check in process was really fast. Like REALLY fast and I even added an additional driver. I would use this location for pickup or drop off again. The only downside is that they don't open until 9 and they don't do 24 hour access for truck rentals.

BRANDY!! Ok .. let's start how she literally saved us from a crisis. We called and needed a 10x10…read moreIMMEDIATELY AND SHE quickly took care of us . Explained everything thoroughly ... HIGHLY RECOMMEND

Just moving my U of O college graduate back home to California. She has had a lot of her belongings…read morestored here for the past year. The couple who runs this place were always so responsive and accommodating to her needs. Upon move-out we had an emergency key situation and they took great care of us. Highly recommend it!

Prompt return phone call. Clean property, clean storage area. Nice people that explained everything…read morethoroughly.