Hands down, the best Black Car Limo Service in Greenville, and the only limo company actually based…read moreDowntown. From Lincoln Stretches to Mercedes Sprinters, Caddy Escalades to Maseratis... they have the best fleet around at competitive prices. Also, my go to for flights out of GSP, as well as Charlotte & Atlanta. Even for Clemson games... they've got cars when no one else does!

Matt was awesome! He was early for our pickup, got us to the airport and was in communication with…read moreus a few days prior to our arrival home so we knew we'd be well taken care of on our arrival. I'll definitely use this service again.

Super! Kind pleasant and polite.. so accommodating... even when flights changed continually kept…read moreus updated and oriented..

I love using National because I love the Emerald Isle. Enterprise is slightly different, in that…read morethey select cars from a very limited inventory to give you; you don't get to go see them all and pick what you want, like the Emerald Isle. I'm not too fond of these small airport National locations where you have to go to a desk (something else I absolutely hate) and check in and finish the transaction where they give you a key and ask if you're OK with the vehicle they selected. On this visit, the vehicle they offered was nice, it was an Audi. But the last time I used a counter like this (at a different airport, nearby) I got a vehicle I never would have chosen from the Emerald Isle, so this doesn't always work well. My gripe on this visit was when I got to the counter to get a car, there were three ladies working and one of them was helping a customer. The other two were typing on the computer in front of them. I had to wait for the one helping a customer to finish and then she took me. Immediately after, another customer walks up and one of the other ladies stopped what she was doing and took him. She also recognized his Executive Elite status... I'm Executive Elite too, but no one said anything about that to me? (this goes towards inconsistent management which means poor training and management) Ultimately, I got my car and left. When I returned, there was no one outside to check me in. I saw a sign that said take the keys inside and remember what spot you parked in - This is a horrible way to check in cars! So, I did just that. Got to the same counter inside where I checked the car out two days prior and there were the same three ladies working the counter. I stood there and waited while 2 were on the phone. After waiting a few mins and none of them looking up to see me standing there, I interrupted what they were doing to ask what I was supposed to do. One commented that some guy was supposed to be outside to check me in, but clearly he wasn't. She took my keys and said they'd send the email. I stressed the elaborate review to say this is quite the opposite of what makes National so great with the Emerald Isle at larger airports. They could very easily do the same style here or at least offer much better customer service than they do. I wish they would because selecting National at these smaller airports is no different, nor better than simply going with Avis or Budget.

I travel a lot and don't always have the best experience. Yesterday was refreshing. The staff was…read moreall smiles and they were really personable. We were in and out on less than 5 minutes because they actually paid attention to the information I submitted online. Walked out with a fully gassed up charger.

Laurie San Antonio, was the agent who helped me with a complicated transfer of my RR credit, as I…read morewas trying to buy a ticket for my relative. She was patient, and easy for me to communicate with. She absolutely went above and beyond by actually helping me book the ticket, after helping with the credit transfer to my account. I feel like I made a new friend in her. I have always loved Southwest and their helpful friendly attitudes. Today confirmed my former experiences . Thank you, Laurie.

On 6/25/2025, arrived at Burbank Airport and saw a majority Southwest {SW}planes, maybe 10 and 2…read moreother carriers. The line was 600 yards long to the ticketing/ baggage desk. SW had 8 agents only and 10 Private Security Guards. Total Mayhem. Literally 1000+ people waiting to drop off their bags with eight agents, but only six at the Desk to receive the bags. There are no clear instructions on what to do. Or what your options were. I had an hour and half before my flight. I waited 45 minutes in line and just barely saw the baggage desk 200 yards away. I dropped out of line wheeled my check baggage to thru TSA and to the gate and asked to have my bag checked through due to problems at baggage check. Three nasty looks later I got it. Then I was traveling to my destination and the served beverages to the first 10 passengers and nobody else. As flight 1728 arrived, the flight attendant didn't even know the name of the airport, Greenville Spartanburg. Them the baggage crew stopped unloading cause the claimed to have seen lightning. Not too mention I barley made connections on my flight 8 days prior as the crew was overwhelmed by all the overhead baggage as checked bags are no longer free. Also the aircraft's smelled like a clogged toilet. Timed to switch to Delta or United

They were resourceful giving me a 4-wheeler during the nasty storm that was coming the weekend of…read more2/6/26. Of course I paid extra for it but they honored the T-Mobile arrangement of returning it without filling up. The car was clean and the process was painless. GSP has a relatively new rental building across the street from the terminal. Upon returning the car, no one was around at 5:00 am so drop off was a little weird just leaving the car without a walkabout. It all went well however when I got a quick email regarding receipt.

I was on a flight that was delayed a bit and arrived just at midnight. Even though the site closes…read moreat midnight, by the time I got to the counter, it was 12:15am or so and the counter rep was waiting for me. He said that since I included my flight information in my reservation, he tracked my flight and waited for me. He said that he doesn't wait if the flight isn't predicted to land until 2am, but he will if it's within 20-30 minutes of midnight. Thank you so much.

As I don't have my license or car to drive this very moment, I have used SPARTA pretty frequently…read moreas my secondary source of transportation. Spartanburg is a fairly poor city to begin with, so the transportation system is going to kind of suck (it won't serve areas like Boiling Springs or Cedar Springs, for instance). I'm pretty grateful of not going on buses in larger cities like NYC or in New Jersey, though, as they tend to be dirty, smelly, expensive and trashy. I greatly recommend the day passes. Definitely beneficial for college students or disabled people. A monthly pass will run you $18.75, so it is definitely not the worst bus system in the world. Most of the drivers who run the buses are friendly. Sylvia, who drives Spartanburg Tech, is very friendly and whenever she's late, she always asks passengers what next bus they need to get on. WestGate's bus, however, can be really packed at times, to a point where I can barely find a seat. :P And it runs very late at times... Until I actually have me a car (hopefully within the next two years), I'll be using SPARTA or Dial-a-Ride when everyone else is working.