I definitely recommend this place!…read more Justin was so helpful and his customer service is great! I came in hoping someone might be able to fix my iPhone screen (it cracked pretty bad this morning on my way into work) and Justin was able to help me out! He was able to replace my iPhone screen within an hour. If I ever have any issues with my phone again, I'll be back here to see if Justin can help me out! Telling everyone else to come see him too!

Excellent service by Matthew. I called the store with questions regarding the cell-phone repair. He…read moreanswered my questions and scheduled the appointment. I dropped off the phone on the appointment date/time with a quick turnaround for pick up. The cost was competitive to alternative options and the service/quality was 5/5.

I chose this store about three weeks ago to fix my iPhone's cracked screen. It was a convenient…read morelocation and someone had recommended them to me. I should have walked out as soon as I saw misspellings in their posted "guarantee policy" and that one employee was not wearing a mask. I was quoted 45 minutes to repair my cracked screen and apply privacy screen. True to their word, my phone's cracked screen was fixed. However, I could no longer use my gmail, safari, text messaging or camera. Also, my battery life was suddenly being sucked out. I told the maskless and unscrupulous employee that my phone was not working the way it was prior to repair. He stated it was a software issue and then jumped on YouTube to watch a tutorial on how to fix it. I was appalled. When I expressed my concern, he told me to go somewhere else, since I "knew so much more" than he did. Unprofessional, unscrupulous, not health or public safety- conscious and not trained or knowledgeable. They charged me $79 (with no receipt) and gave me back a worthless phone. I had to buy a brand new $700 iPhone. They deserve to be reported to the Better Business Bureau

The only reason I rated it 4 instead of 5 was because I had to keep calling back. No one called to…read moretell me it was ready or it would be another day. They even accepted the $20 yelp coupon even though the service was only $25. The adhesive was no good, so they put a new seal on it. It still works and I saved $150 from what it would have cost for Apple to repair its.

Batteries Plus is so convenient and the customer service is truly top notch…read more Every time I have ever needed a battery or bulb it has been in stock. Today I needed batteries for two key fobs, and the batteries were available. The employee quickly installed them and explained the lifetime warranty. The employees are always knowledgeable and they quickly locate the item or items I need. The variety of decorative light bulbs is impressive. I'm going to stop back in and choose some to brighten up my decor. Besides batteries and bulbs this store has so much more. Today I noticed the Rain-X windshield wipers that I prefer. The next time I need wipers I'll find them here.

I just went to check on a battery for my laptop. The team member went above and beyond to check out…read moreto see what my problem is and try to help me resolve it. I left with all the information I needed and felt like I was well taken care of.

Great customer service and great deals. I always am satisfied when I leave here. It's a great phone…read morestore but you can also buy tablets and tv services.

I love these guys they are very helpful & will stand on there word when it comes to the phones I…read morenever had a problem been with them so long they are like family

These were a few years ago…read more I had an iPhone with a swelled battery. We made a nice trade. I had an iPhone with a cracked screen. He fixed it quickly and for a fair price.

I have always gone to Indy iPhone anytime I broken my phone screen on my iPhone and they always do…read morea great job. It has never taken more than 30 minutes at the most and I don't even think it's ever taken that long. Zachs awesome and was efficient and very nice .. thanks you guys

Quick service and good prices. This is a small shop located in a small strip mall off of 267 in…read moreBrownsburg. The owner is friendly and great with communication.

I was having some issues with my iPhone XR charging port, and talked with Tony over the phone and…read morehe said they could clean it or worst case scenario replace it. 30 minutes later I was at the store, Tony cleaned the port and presto, it was fixed. Great guy to deal with, won't try to upsell you on anything you don't need and is wonderful to talk to and with. Thanks for the fix man, you rock!

I dropped in yesterday to get some help changing my sign in details on my Apple account after…read moreclosing a business. Sean figured it out quickly and made a couple of other suggestions to make my online life easier. I just moved to Indy from out of state and worked with the same Mac guy for 20 years. I feel confident that I've found my new Mac guy.

After examining and diagnosing my PowerBeats Pro ("device") MacExperience breached a written…read morepromise to repair my device. On August 15, 2024, I brought my device into a MacExperience shop with a pairing issue. The clerk observed the pairing issue and advised that my item was under warranty and would be repaired. The "system" was down, so I hand wrote my name, email address, mailing address, and phone number on a sheet of paper that contained no disclaimer or "fine print." More importantly, the clerk, after examining my device, wrote "won't pair" as my device's issue. As detailed below an shown in the exhibits, MacExperience (1) confirmed the diagnosis and (2) provided written assurance to repair or arrange for the repair of my device. On August 16, 2024, I received the following update from MacExperience: "Our technicians have diagnosed your repair and ordered part(s). Once the part(s) have arrived, the technician will begin the repair and you will be notified when the repair has been completed." (See Exhibit B). On August 19, 2024, I received the update that, "Our technicians have shipped your device to one of Apple's repair centers for repair. Most mail-in repairs take 5-10 days from the time they are shipped to be completed and returned to our store." However, MacExperience, notified me that would not honor their written promise because an Apple technician detected "liquid damage" with no further explanation. Neither the MacExperience clerk nor I observed any liquid damage when the MacExperience clerk examined my device; again, after examining, he wrote "won't pair" on the intake form. When pressed on honoring its written promise, MacExperience blamed "automated notifications." Keep this lack of integrity in mind when determining where to go for a Mac repair.

I had the broken screen on my iPhone 7 Plus replaced here. The gentlemen were very friendly and…read morehelpful. The cost was $85, and I paid an additional $20 to have a screen protector put on. My phone was done on 30 minutes. Great service!

Jordan saved my LIFE this morning! I dropped my cell phone in the concrete parking lot earlier this…read moreweek and broke my LCD screen. I should mention: I tried to make an appointment with a different cell repair service provider the day before, and my appointment was cancelled via email due to lack of technician availability - leaving me frustrated and another day without my phone. After finding One Stop Cellular Repair in Broad Ripple (conveniently just 5 minutes from my house), I decided to stop in this morning. Jordan quickly explained that yes, I broke the LCD screen and there was a very small chance that the phone would be irreparably damaged, and if that was the case, he wouldn't charge me anything for taking a look at my device. THANKFULLY, he was able to set me up with a new screen, even showing me on the old screen exactly where the damage had been done. In just 20 minutes (!!), I was back in business and reconnected with the world for both work and personal use. Pricing is competitive - exactly what I expected to pay, frankly - and Jordan is personable, knowledgeable, friendly, and efficient. We chatted throughout the repair, and in no time, I had a like-new phone with everything working as it should. He even charged my device a bit for me as it had died in the two days post concrete parking lot drop (now known as "the incident"). I walked out extremely satisfied, and I highly recommend One Stop Cellular Repair. Jordan and his team are open 6 days a week (closed Sundays) and will repair or replace nearly anything on your device - battery, charging port, LCD screen, water damage repair, camera, speaker, home button, volume buttons, etc. Very glad I stopped in today!