I have had excellent service and a great product line! The Amazon return service is also excellent.read more

I see these negative reviews, and it felt important to share my experience. I have regularly had…read moreexcellent customer service. When it's not great customer service, it'd mediocre, and that's fine. Staples recommends a 2hr window for print jobs, so the review that says "i took the time to email 6 pages," is down right silly. Taking the time and expecting a business to jump-to is short-sighted. The self-service machine is an excellent resource and the inability to learn technology is not Staples problem. As for the review that said they had limited selection, it sounds like you bought a whole lot at a discount, so probably be appreciative of that. I have found a great selection of supplies (love me some Martha), and have enjoyed my shopping. Be mindful of your reviews, people. We're all just people trying to live in a messed up world + running a business is hard.

I needed batteries, and they were about to close. We were working wild land fire, when are the…read morebatteries gave out. I was speaking with a gentleman who was about to lock the door his name was Steven. He stayed at the store waiting on me for 30 minutes to get there. The batteries were on the counter, after paying for them, he helped me load them Into my truck. Because of Steven breakfast was on time the next morning. If the manager reads this, give this guy a Pat on the back, he deserves it. And maybe a long lunch hour. Thx

Paid for a battery for my phone on a monday was told by person #1 that it would arrive in a week,…read moreby Friday. Friday comes along, no call tel let me know it had arrived. Person #2 said it wasn't there, had no way of tracking it, or finding out. Person 3 on a Monday said it would arrive in another week (2 weeks since I ordered) because they don't even order from their freight until Sundays. He also said that Person #2 had told me that. Person #1 also said he wanted me to give him permission to access my camera and files to make sure everything was working, once the new battery would be installed. What on earth would they need access to my private stuff for? I called a phone repair place, same day and lower cost than battery plus. Battery plus cannot refund me either unless I am in person? Alot needs improving. ​​

On Sept 30, 3024 Verizon I experienced a loss of cellular and data usage due to large outage while…read moreI was traveling. The accounts affected appear to be random. Nevertheless, the team kept their cool and a Verizon representative at this location. Help me set up an alternate number that would allow me to make calls. Although I didn't have data, my goal was to get to Yellowstone and the staff helped me look at the map and locate the drive best for me. They went over and above they were warm and friendly and professional Verizon give these guys a raise.

My daughter brought her phone to Cellairis in Southgate Mall in Missoula, Montana. Her iPhone…read moreworked perfectly, but the glass was cracked. She was charged $215 to have the glass fixed. She was worried because the employee fixing the glass was flirting with male friends in the mall as she worked on my daughter's phone and was not paying attention. Cellairis's negligence (employee working on a phone while not paying attention to what she is doing because she was flirting with men in the mall) should void any indemnity clause. Did you know that whenever you take a phone to Cellairis, they can break it and destroy it and then claim they are not liable? The employee apologized for breaking my daughter's phone and promised that Cellairis would buy her a new one. But then the manager, Leah, reneged on the other Cellairis employee's promise; when I spoke with her, she promised instead to have the phone fixed and returned to my daughter as good as new in 2-3 weeks. She did not tell the truth. The phone arrived 8 weeks later and was still unusable. My daughter paid $215 to Cellairis to have the glass fixed but was never able to use the phone again. She was without a phone for 8 weeks while she waited, and then Cellairis sent her the phone with a broken motherboard, so it is useless. When we took the phone to Verizon, the Verizon employee pointed out that once Cellairis broke the motherboard of the phone, they would have known that the phone could not be restored to its previous level of performance. My daughter is out $215 to Cellairis because of employee negligence and had to spend hundreds of dollars to get a new one. Cellairis employees did not tell the truth to me or my daughter regarding this situation and should compensate my daughter financially since the problem arose from their negligence and disregard for my daughter's phone. I want to mention that I am merely stating the facts and no attempt has been made to slander anyone. What bothers me most is the apathy of the Cellairis employees, who did not care about the customer or try to make things right.

Thanks Western Data Recovery! My hard drive failed without warning and although my local repair…read moreshop was able to set me up with a new drive, I needed a specialist with a clean room to recover important and needed data from the old and damaged drive. Evan was my contact with Western Data Recovery and he was clear and concise about pricing, time-frames, and expectations of recovering my data. They send a FedEx number for you to get the unit to them and they will recover on a rush basis if needed (extra fee). Evan's team was able to recover what I needed- the most important documents plus some photos that I hoped for- all in a very timely manner, about a week I think. Payment was easy and the whole experience was very professional. An additional plus is that my contact Evan is a really down to earth guy, funny and is a great liaison for the customer and the techs. MUCH APPRECIATED! Thanks Evan and thanks Western Data Recovery!

Evan was a great point of contact for working with Western Data Recovery. Data recovery is…read moreinherently an expensive service, but I felt they offered an excellent service at an exceedingly fair price. I was constantly kept informed at each step of the process, and the final recovery was completed quickly. Would highly recommend this company. I was also happy that this company was local to MT!

Star Bit came in off hours and brought my baby back to life! Never taking my phone out of the case,…read moreThanks again

From the owner: iPhone iPad & Android repair in Butte MT! Same day service for popular devicesread more

Horrible. Said he fixed my phone. Took it home and when I called someone they couldn't hear me…read more Took it back and he told me that it might be a couple of days. Said he had friends phones to work on. Wouldn't give me a refund either. Finally he reluctantly gave me a refund of a third of the total bill back. What a joke. Beware

SHADY. UNRELIABLE. UNPROFESSIONAL. I needed the screen and…read moreback glass replaced on my Galaxy s10. I went into the store and immediately had this gut feeling to turn around and walk out. Shame on me for not trusting my instincts; a decision I still regret! I was told by the owner that the cost of my repair would be $200.00 and would take about a week to get the parts. I live 90 miles away from Butte so he told me to keep my phone and that he would call me when the new parts came in and it would only take about 30 minutes to repair. I didn't think it was unreasonable that I had to pay $100 up front as these parts for my phone were expensive...until 14 days had passed and no phone call, no returned phone calls from the numerous messages I left him, no replies to emails or texts, and no responses to messages left on his Facebook page. I got nothing but excuses once I did get a hold of him finally. He said he had the parts for my phone, and he ACTUALLY made an appointment for me since he knew I was coming so far. I got to his "store/shop" 5 minutes early for our appointment, waited another 30 minutes for someone to arrive and the doors stayed locked. I was calling, texting, everything I could think of to get in touch. Three hours later, I called him back one last time to see if he was there, and sure enough he was, but this irresponsible, unprofessional, business owner never returned a single call after he no showed to his own store! Patience waring ice thin by now, but I drove all the way back up to his place Uptown, from the flats for the second time that day, and when I left him with my phone at 4:00 p.m. he gave me a bunch more excuses that he was backed up and it would take him about an hour and a half to 2 hours to fix my phone!! This jerk still had my $100.00 so once again, I went against my better judgement and left him with my phone. He said that he closed at 6:00 and I would be damned if I was going to let him have my phone for the full two hours, just to show back up and his doors locked, with my phone still inside! I showed up at 5:45 and before I even got to the counter, he started talking to me from a different room (apparently he has quite the surveillance system) and spewing out this excuse that he couldn't fix my phone because he dropped the parts, and they broke and no he would have to reorder them! I told him that his neglegence was not my problem nor would it be be necessary to order new parts and demanded my money back. He told me he would not be able to issue a refund until the next business day (which happened to be a Tuesday due to Columbus Day) when the bank reopened. What moron doesn't know how to issue a refund through Square, but knows how to process a payment? A moron that wants to rip you off! On that Tuesday I left 3 voicemails requesting my refund and never received it! I had to file a chargeback with my bank for "services not received". Oh and another thing....not too professional to be higher than a kite during business hours. I respect medical marijuana users, but there's a difference in aleveating that which ailes them and still being functional, versus getting completely wasted from smoking in the back room all day!