Update review based on getting a 2nd opinion on a water damaged device. Last year after my iPad Pro was water damaged I took it to mobile device doctors and they looked at it and accessed it could not be fixed. A year later I figured it was worth a 2nd opinion from a 5-Star rated company before purchasing a new one. The 5-star company was no only able to repair the screen issue but ID'd that the previous service rep (Mobile Device Doctor in this case) put a service sticker with the wrong type of iPad (2nd gen vs 3rd gen which makes a big difference) and more importantly why I am leaving this review is some internal parts were not put back into the iPad (ie board covers). Whether this was intentional (integrity issue) or unintentional (sloppy work), want to make sure the public is aware. I've give the company an opportunity to rectify the issue by issuing a full refund for the service and deem what they think is fair for leaving out internal parts. read more

Past experience here has been great. But something is very wrong right now. I hope everyone there is okay.\n They ordered a part for me and said I could come in anytime to have it fixed but the door is locked. No one is answering the phone and Google says it is permanently closed. read more

Brought in IPhone that couldn't charge and got it working again by cleaning for free!

Tucked away behind train tracks off Big Bend. Small shop that is always friendly and they offer very fast service, usually same day service on small devices. Reasonably priced and always reliable service. I will definitely use again when needed! read more

No big deal, but I bought it new in South Korea directly from Samsung, which I told the tech at the time. I wish you well, all the best!

Nick did an amazing job replacing my iPhone screen after water damage. The repair was much cheaper than filing a claim through my insurance. I dropped my phone off at 3pm and picked it up fixed at 6:30pm same day. Excellent customer service, I would recommend to anyone with mobile phone issues! read more

Very nice, easy to work with service professional. Highly recommend. Team member helped with a cracked lens protector on my iPhone 14.

Free clean out on iPhone that wouldn't stay connected. Helpful and gave good advice! Yelp is telling me I need more words to post so here they are. read more

Absolutely terrible experience. I broke my Iphone 14 pro a couple of weeks ago which resulted in an absolutely shattered back of the phone glass and a very small purple line on the far left side of the front screen (no cracks on the front, just the mildly inconvenient stripe). I brought my phone in to the store to have it looked at and to get a quote and he said that he could fix it but that he would need to order parts and it would take 3 business days or so. Said that it would be $250, half now, half at completion. Not super cheap but reasonable. I called three business days later and he said that the iphone 14 Pro Max screen hadn't come in yet to which I responded that it wasn't the max. He looked into it and realized that he ordered the wrong parts and that he re-ordered it and it would be another 3 or so business days. A bit inconvenient but not the end of the world. I call 3 days later and the parts are in so I bring it by to have it fixed. He pops off the case (shards of glass visible in the empty case) and says it will be about 30 minutes to an hour. He comes back 30 minutes later, I pay for the other half and he hands me my phone. I'm about to leave and I turn the phone around and the back is still completely shattered.. I asked him about it and he said "oh we don't do the backs of phones, only the front screens".. At no point in the multiple interactions that we had did he mention that the part of the phone that was clearly the focal point in need of major repair was not going to be replaced and was not part of the $250 cost.. I clearly was shocked and he just went into a story about how it requires a different machine. No apology for the mistake, no discount provided, absolutely unacceptable customer service. I would never recommend this place to anyone. read more

Nick was great! provided expert and super fast service highly recommend this company to any and everyone. they can fix just about anything! read more

I am (was) a frequent customer of this establishment. Always thought they did good work, so even referred friends to them. I had them repair a cracked screen on my daughter's iPad a little over a month ago and paid to have them put a screen protector on. Well, the screen protector was getting loose (as they often do) so I tried to remove it (which I have done dozens of times with no issue). This time, the screen came up from the corner (pictured) which caused the screen to bend and the glass screen to crack. Brutal, but I assumed that it would be covered by warranty since the screen should not pull up and crack so easily. I checked the FAQs on their website and sure enough "parts and labor" are covered for 6 months. This obviously was an issue with either the part (a cheap screen being used) and/or labor (it not being fastened properly), so I assumed we were good. I took it in and explained what happened. I told the person at the desk that it was just replaced a month ago, so should be covered by warranty. I don't know if he wasn't listening or following because he gave no indication that there would be an issue. Since I was working when the repair was completed, my father picked up the iPad with my daughter. They told him that it wasn't covered by the warranty because there was damage (obviously because of the parts and labor as explained above). I called and was astonished that the owner that answered the phone refused to issue a refund even though the repair should have been covered by the warranty. He accused me of lying regarding how the damage was caused even though it is obvious in the picture that the corner of the screen was pulling away from the body on the iPad that was literally JUST REPAIRED BY THEM. I looked into if further and they do not use Apple parts for the repairs. I'm sure that has something to do with shoddy repair. If you have an Apple product, pay a little extra and take it to the Apple store or a licensed repair shop that carries Apple parts. Terrible customer service. read more

Mobile Device Doctors - Mobile Phone Repair Near Me - Maplewood, Missouri

Mobile Device Doctors has been our go-to repair for years and we would highly recommend- brought my dad's iPad in today- the charging port was obstructed somehow and the cord wouldn't go in. Nick used a perfect tool to fish out a piece that had broken off. No charge. Always friendly and they know their stuff... my dad was thrilled he didn't have to buy a new Ipad! Thanks Nick! read more

AVOID this store, otherwise you will have following risks: 1. Lose sensitivity after the screen gets repaired 2. Phantom touches all over the screen while wireless charging 3. Overheat under some circumstances 4. Screen malfunctions with white bars 5. Coward and pathetic owner refuses to communicate and re-repair for these malfunctions caused by their own poor service quality, hiding behind phone pretending not in the store. Full Story: A few weeks ago, I fixed my screen at Mobile Devices Doctors. Right after they got it fixed, i found out my screen will have phantom touches while using wireless charging, screen sometimes lost sensitivity for a second and it also seems to overheat under certain circumstances. I didn't come back to the store because there were just mild inconvenience overall and i didn't want to spend another 45 min waiting for it fixed. Last week, my screen started to malfunction with a thin white bar (now it becomes a wide one as the picture shown below) and the edge of the screen came off. There is no drop or damage at all after last repair. Since it now has 4 problems at the same time and no longer functions normally, i decided to take it back to the store. A staff told me he would leave Bill a message, but i still haven't heard anything from him yet. I went through a few other reviews figuring out some of the customers suffering from the same issues. I hope Bill can actively solve the problem instead of making me post the bad review here to motivate him to call me. Plus, I spent almost $400 for repairing the screen, now it's obviously defective causing me another couple of hours on solving issue... So ridiculous. Update: Sep 30, 2019, called the store again, owner refused to communicate with me and denied their poor service quality while there are a few other users encountered the same problems just like mine read more

Mobile Device Doctors - Mobile Phone Repair Near Me - Maplewood, Missouri

Unfortunately the glass repair for my iPhone was unsuccessful. The screen is not very responsive to touch when the phone is asleep (have to tap multiple times hard for it to wake up), when I text it types two of the same letters in ~every other word, and my phone just glitched out where the screen went green and static-y. After looking up online it only costs an extra $50 to get your glass repaired by Apple approved companies, and I wish I did my research and realized that in advance. Your screen is also not recognized by your phone and there will always be a notification in your settings that shows your glass is not Apple. This just appeared for me 24 hours after the repair and there is no way for the notification to go away. I don't know if this affects whether you can even trade in your phone back to Apple but my guess is that they would not accept the phone. Just spend the extra $50 and get your phone fixed by an Apple approved phone repair person. read more

this place is AMAZING! I had an issue with my iphone SE. I had taken my phone to two other places and they all game me high estimates and that I needed to replace both battery and screen. Andy was great and he checked out my phone for free and told me that I don't need to fix my screen. He also gave a very reasonable price. I highly recommend this place. No wonder they have the best reviews for cell phone repairs in all St. Louis. p.s. finding the location might be a little tricky. I posted a couple pictures from outside view. read more

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this place was awesome! The owner is a cool, well-dressed, guy who knows HIS STUFF! I came in today looking to get my devices fixed. I had battery issues and camera problems on my Iphones! He gave me a more than reasonable price and fixed them in less than 2 hours! If you have any phone needs... VISIT THIS STORE! You will not be disappointed and the customer service was outstanding by the owner. I wish you nothing but the best, man, and I'll come to you again if I have any phone issues. I will also recommend you to all of my friends in the area. Yosef Bruer WASHU Med Student read more

My daughter's iPad Mini screen was destroyed! The screen was cracked and broken severely. Took it to these guys at the end of their business day and received it the next day fully repaired! Excellent service at a great price! I even purchased a new iPad from these guys. read more

Mobile Device Doctors - Mobile Phone Repair Near Me - Maplewood, Missouri

Nice people, but their prices are the same as the competition and the service is not great. Had to wait for 8 days to get the screen replaced on a Samsung phone (not a rare model). Cost: $132. Now the screen is often unresponsive, finger ID works half the time. The image does not extend to the bottom of the screen - this may have been replaced with a slightly different screen from the original. Will go elsewhere next time. read more

Highly recommend if you need a quick, inexpensive fix! The gentleman running the show was extremely polite, knowledgeable, and quick! He had the entire process done within an hour for $100. read more

My wife had a terrible day that included dropping and destroying her Iphone5 screen. STL Comp Docs were able to repair the screen quickly and at an affordable price. If we ever have another situation like this arise, we will be using their service again. Thanks! read more

I am never one to have to leave negative reviews and care about small businesses. I am leaving this, because I tried to address it with Mobile Device Doctors and nothing was resolved. This is unfortunately the second time I am having to leave a not so great review. Last month I had to replace a second screen that was repaired just a few weeks before, from an incident in which my phone was run over and needed to be repaired. I had mobile device install the cheaper version on my phone, and the screen ended up black on the bottom without a scratch on it a month later. I was told that this was my fault and there was damage on my phone! I even had a screen protector and a good case on my phone. There was no major incident in which this should have happened. Like I said the first time my phone cracked, was completely my fault as it was run over. That is the first time my phone screen has ever cracked like that, but this second screen incident should not have happened unless it was installed incorrectly. I was told that I had to pay full price to have it repaired again, which was very frustrating as I had literally just paid $150 + on it. Long story short, after $300 spent.... my phone cracked yet AGAIN 3 weeks after the phone screen was replaced!!! A tiny crack on the bottom WITH AN OTTERBOX COVER AND SCREEN PROTECTOR I HAD MOBILE DEVICE DOCTORS PUT ON! I had the owner do that for me as I was worried it was my error since I had screen protectors on every time there was damage to my phone. There was again no major incident of why my screen should have cracked. I am a clumsy person which is why I buy $60 phone cases. Never in my life though, have I had a phone crack like this. IT should not happen. If you're going to give your business to mobile device doctors, I suggest just buying the more expensive screen repair. I am not sure if that is any better, but I will tel you that the $150 screens are flimsy and will break very easily. I am a teacher and cannot afford to buy a new phone or put any more money into repairs, it is very frustrating to have put $300 and my entire paychecks into something that is only going to put me more in the hole now. When I reached out about this, there was no way given by mobile doctors to make this right or to even pay half cost or something. That is the most disappoininting of all, as I used to really value and appreciate this company. read more

My phone decided to go for a swim (in the toilet of all places) a couple of weeks ago, and guess what? The rice trick didn't work. I left it in there for 3 days, and the thing still wouldn't turn on. I brought the phone in to Mobile Device Doctors, where Dan greeted me, and asked me to describe the problem... apparently, the rice "trick" actually does more harm than good. D'OH! So things were looking pretty bad for my phone, and the water damage was pretty extensive. The water damage cleaning only cost $40-some odd dollars after tax, so I figured, eh, give it a shot. All I wanted was a chance to back up the pictures/videos, and I was willing to pay more than that to save them. Since my phone wasn't an iPhone, Dan had to order the parts in, and a few days later, I got a call with the news--DAN BROUGHT MY PHONE BACK TO LIFE It was acting kind of wonky and couldn't connect to any cell towers, BUT HE BROUGHT THE PHONE BACK TO LIFE. LIKE, IT ACTUALLY TURNED ON, WHAT. I had plenty of time to back up all of my files and contacts, and even more surprisingly, my phone continued to regain function over the next week. It even connected to some cell towers every now and then and let me use my data. (Couldn't make a call or send text messages unless I was getting a realy strong signal from accidentally standing next to a cell tower or something though.) Anyway, he was also super informative when explaining what he found was going on with my phone, what my options were (all the different repairs would add up to a few hundred dollars, might as well buy a new phone), and recommendations for new phones based on their features, price point, and cost to repair if something happened to them. Dan really went above and beyond! I'll be sure to recommend this place to all of my friends for their phone repair needs!!! read more

Was having GPS issues due to faulty flex cable on my iPhone 6, this was actually the 4th repair service I checked. First place told me they didn't do this kind of repair, second place told me no, because they thought that wouldn't fix the GPA issue I was having (despite a lot of testimonials from other iPhone 6 users saying this would fix the issue) 3rd place told me they could but it would take days to get the part in and gave me a ridiculously high quote. So finally called Mobile Device Doctors, (Bill I believe?) was knowledgeable about my issue and fixed it same day in an hour. And not only that but he showed the part that was causing my GPS problems, and also the price for the service was far better than I expected. This place is a little out of my ways compared to other places but will definitely make this my go to for phone repairs. Thanks again!!! read more

I am so glad I called MDD first. My phone is very important to me, and they took great care of it. Amazingly fast, friendly, transparent, and knowledgeable. Everything I could hope for when something goes wrong. I know where to go for sny phone or tablet issues. Now that phones aren't just given aqay by carriers, I'm keeping them longer. Now I can rely on MDD can help me do that. read more

This was fast, affordable, and the person working was really nice. I got my phone back within a few hours

Fast. Friendly, fixed my phone like new. Up front, nice and honest. I can't recommend them enough if you're anywhere near the STL City. They told me it would take 4 to 5 days to fix the screen because they had to order the part. It took a day and a half. I'm a happy girl. read more

Great job and quick. Got my screen back the same day and off to trade in for an upgrade.

So I have a brand new phone and needed the screen fixed already. Nick was very sweet and put up with my needs. He was able to get the new screen quickly and let me wait for it and understood my necessity for concern of my information on my phone. He was cheaper than any of the other places in the area. Thank you Nick for your customer service. read more

This is a great place, offers timely service with competitive pricing for all of your phone repair needs!

Dan, the owner, is an experienced technician who basically saved me from having to replace my wife's iPhone 6+. The repair cost was ultra reasonable, way less than 10% of the cost of a replacement phone. The repaired phone performs and looks like brand new. We are delighted with the cost, service, and results of Dan's work. Wish all businesses could deliver like Dan did. Rolle and Carol Walker read more

After a miscommunication my iPad was returned as promised. They tried to repair it but it was beyond repair. They did not charge me for their time and effort or for the return which was done by mail. read more

Cheapest place in town for phone/tablet screen repairs - I checked a bunch of different places before going with STL Comp Docs. A bit hard to find since they are tucked away near the railroad tracks in Maplewood, but completely worth it. Small and informal office, but I guess that is why they can charge less than everyone else. Replaced my completely shattered Galaxy SIII screen for $70 and it only took them barely more than an hour. Like them on Facebook and get $10 off! read more

Don't call anywhere else, I already did and this is the place to go! I called this place first and was quoted $79 for a screen repair for the iphone5. Called to compare rates at foxpaw, UbreakIt IfixIt, CPR Cell phone repair, and they all quoted me $109. And then UbreakIt IfixIt offered to do the repair for $75 claiming that they offer the best possible price and while I appreciated the gesture, it was slightly unnerving that they know they're overcharging and are able to shift pricing that way. Their warranty is also only 90 days while MDD offers a 6 month warranty. Bill from MDD was up front from the beginning about offering me a reasonable price and he owns the business, not a corporation. Support the local guys, it matters that we have people (not big corporations) trying to cut a living from their skill-set with integrity! read more

Have used Mobile Device Doctors three times and have always been satisfied. They are fast and do good quality work.

I have been to the shop many times. On the most recent visit, the replaced a battery the same day. I thought I needed a new earphone jack, they just cleaned the old one, and saved me the money of replacing it. They're always fair. read more

Fixed my rear camera quickly (on a Saturday, no less)and affordably. Great customer service and a lifetime warranty on the camera. Highly recommend! read more

I went to STL Comp Docs today because my two and a half year old iPhone 4S' power/lock screen button quit working during the weekend- either from normal ware or from minor drops throughout the years. Not wanting to adjust to the on-screen assisted lock button, I decided to go here to get the button replaced. The repair was only $40 (less than Wireless Toyz and CPR) and I was able to pick up the fixed phone within 1 1/2 hours. The repair also comes with a 90 day parts warranty. I'd recommend this place to anyone who is needing reasonably priced repairs on their iPhone. read more

Poor guy was totally overwhelmed and he still finished my phone early. I'd go back in a second!

My husband shattered his phone yesterday & after calling AT&T were told we'd be better off finding somewhere local unless we wanted to pay $199 from them. Their price ($100) beat anything else we found so we brought it in. We dropped the phone off around 230 & told the employee we fully expect not to be able to pick it up by Monday (they close Saturday at 5 & are closed on Sundays). We even told him we were running errands so probably wouldn't be around. Well we happened to be in the area around 430 when we got a call saying it was ready. The phone looks good as new! Hopefully we won't be needing their services again, but if we do well be going back here. We also got 2 otter box cases for our iPhone 6s ~$65 read more

My iPhone 5S needed a battery change and the guys at Mobile Device Doctors were able to help me. They were really nice and replaced the battery for me in under 30 minutes, costing only $29.99 + tax. Their service also includes a 6-month warranty on the new battery. I doubt I'd need to use the warranty, but it makes me feel better about the battery change anyway. They also buy back used phones so I'll have to go back to them when my iPhone 5S finally gives out! read more