I dropped my laptop off Sunday the 21st of June where I was told by the guy at the front desk they had the Liquid Metal I needed then told it would be done the latest Tuesday morning. As I work in Lansing I requested my mother to go and pick it up Wednesday where she was told and called me and put the phone on speaker that the Liquid Metal they had actually wasn't correct and the new Liquid Metal would be there later that day. I eventually showed up to the store the 27th where I was told again the Liquid Metal wasn't there and I requested a tracking number and better updates. The shop claimed they had reached out but after review of my phone records no attempts were made until after that Saturday. They eventually put the new Liquid Metal in when it had arrived and messaged me about this and then called telling me the fix did not work. On Thursday July 2nd my mother had returned to pick up the laptop. When I came home July 3rd to see if everything worked out good I find many more Scrapes and scratches on the laptop and when turning it on the fans had a hitting sound leading me to believe the laptop was assembled incorrectly when picked up. The 1 star rating does not reflect my opinion of this store as I believe it to be much lower. I find it insane to charge nearly 200$ for a Liquid Metal replacement then after 2 weeks of waiting receiving a laptop that has more issues than when I dropped it off. This store created more issues to the point i don't feel comfortable turning this laptop back on. A new laptop in 2024 that cost 3600$ that now is a paperweight till a competent repair place looks into this and hopefully can repair it. DO NOT TAKE YOUR PC'S HERE. read more

These guys were so nice and helpful when my touch screen suddenly stopped working. They even reminded me that I had insurance I forgot about! read more

Darian fixed my phone in 5 minutes without charge. Great tech he was so pleasant and fixed it while I waited.

My iPhone 12 charging port has not been working for a while; I had to use my MagSafe charger to charger. This location fixed the problem in minutes! The price was reasonable. I'll be back for any other phone or computer repairs. read more

These guys took a look at my phone, tested it properly, and helped me figure out how to get it charging again. I wish I knew about them before I tried to fix it myself. I would highly recommend bringing your broken phone to these folks because they will be able to assess what's going on, honestly diagnose it, and then get it fixed at a reasonable price. Unlike Apple, they won't try to sell you a new phone. These guys are honest, and they know what they are doing. read more

I come here if I have any issues with my phone or need a new screen protector and they are always quick, friendly and affordable! Even fixed my Xbox controller in less than 10 mins today!! I 100% recommend coming here first for any technical issues before going anywhere else :) read more

I need to get this iPad fixed in a hurry I had an11 year old I was having meltdowns left and right it was gonna take 3 to 4 days but they actually took only two days to get it done thank God read more

For Samsung phone fix, absolutely will visit again with genuine parts that the franchise has with Samsung. For Apple iPhone, no because the parts are unreliable after the 90-day warranty especially with the cheaper OLED screen (which is fine for temporary fix. make sure for iPhone X or newer, to do memory write on non-genuine parts, because my technician overlooked this at first so I had to visit second time) I had to fix my iPhone X second time thru official Apple stores and Best Buy (authorized repair) once I got pink line come through and the screen top layer also started coming off (not the touch glass either after further Apple technician look) People are knowledgeable and prompt though read more

I had an appointment at 3 pm today. I arrived at 2:45 and they told me they "can't do it today they got to busy in the morning." I was just replacing the front screen on my iPhone 11. I had made the appointment days before. When I asked what the point of making an appointment was the young man went in the back to speak with someone. He came out with a new screen and said "I can do it but only with this screen. It's $419." I said "You had all day to tell me you couldn't honor my appointment and you waited until I got here." He just shrugged. Luckily I got in at Apple in Somerset last minute and it'll be $100 cheaper AT THE RETAILER. Yah, clowns. read more

PS4 was cleaned and repaired to like when I first got it No jet engine noises Disc Drive takes disc again Repair was done and my system was ready to be picked up four to five hours from the estimate time to pick up when I scheduled to be fixed and cleaned read more

Great company with quick and efficient services. I look forward to doing business with them again.

Check my laptop in for a broke fan service order the part fixed it very professional outstanding customer service

First time using their store ask them to do before and after photos of cleaning my PlayStation 4 which they did and the before and after photos were amazing glad I brought it in because it was really dirty the after photos looked like a brand new PS4 thank you guys if I need anything else I will definitely be back and also recommend you to anybody that needs something fixed or cleaned read more

Very nice man helped me. Quoted me a price and a time. Came back. It was ready for that price. No issues. I would recommend BUT would not recommend that Asurion plan they try and sell you because a lady was in there having more than a time getting them to help with an issue where they sent her to the wrong store read more

They did what Apple couldn't... figured out the issue with my iPhone and fixed it. I like that they actually perform diagnostics by replacing a screen and battery to first see if that solves the issue. Once we realized it was the screen I was provided a few product options. Very happy with the service and I'll be back here before going to an Apple store next time. Thanks again! read more

It's clean, no cluster, great people inside enjoyed my experience. It was great highly recommend

Great People and Great Place! I have been here at least 5 different times with various items which include my PlayStation 4 and my I-Phone's

Incredible experience! When my toddler smashed the screen on my iphone 8 plus, I expected the repair process to be tedious and annoying. These guys made it so simple. After an hour and $85, the phone looks like new. I also really enjoyed the fact that they gave me a quote about cost and repair time over the phone. When I price compared with apple repairs, apples repair costed over $100 more. Darelle was very friendly and helpful! I will highly recommend this place to friends/family. read more

Got the worst service possible, the amount of disrespect they gave my mom and me was unavailable. I give them my phone and wait and hour they wasted my time and then told me we can't do it even after they gave me their word for it and I signed a paper and everything. read more

Took in my iPhone Xs for water damage (display is blank). Elias took my phone in on June 6th, 2022 and gave me a receipt for 0$ (I was told if I buy Asurion insurance worth 25$ I will get my water damage cleaning for free). Next day on June 7th, 2022 I was called and told iPhone display is non-repairable and needs to be replaced with OEM display worth 380$ (or) after market display worth 100$. As I did not want to pursue either options I told I will come to take back my phone and returned on June 12th, 2022. To my surprise iPhone display is cracked and Elias said it was pre-existent during my iPhone drop-off. He said he mentioned the same in his notes during check-in on receipt. My mistake is not to notice the lies put in on the receipt during drop-off. Even after asking to look at the CCTV footage to verify my claim (iPhone display is perfectly fine) I was turned down saying it is too distant and cannot be verified and argued back that as per their notes it is cracked during drop-off. I was given option to replace display for 50$ but I didn't pursue it as I don't trust these guys no more. I am severely disappointed and would never ever go to this place for repair again. read more

They were amazing. Took my note 8 to get a screen and battery replaced and they were super fast. I was at work so I dropped it off and it was done and working within an hour. read more