She is our first PCP in the US and we are so glad we chose her. We found this Doctor through the…read morehealth insurance portal and getting an appointment through phone was a breeze. She is a super busy doctor and hence getting an immediate appointment would mean your stars are aligned well for that day. The front desk check in was easy and the staff who work here on the front desk and the nurses who take the preliminary checks do their jobs thorough and pretty well. The Doctor is super friendly and knowledgeable with pleasant bedside manners. She asks the right questions to take the conversation in a proper direction and listens to all the queries in a patient manner. The location has ample parking space and the doctor's office is located on the left side level 1 as you enter the building.

Great & comforting from all staff in this office. Very professional. Was a new Dr to replace my…read moredaughters pediatrician. Dr Shoulson was great & my daughter liked her even though she had to get a skin test. will continue to use as PCP.

I have seen all three primary doctors here. They are all very nice, although I stick with Dr. Cook…read more He's pretty awesome. Had to go today to get stuff checked out today and was greeted by a cute nurse. Her refusal to go out with me had me decrease a point. I was wearing an inspector gadget shirt. Come on now. Shouldve been a no brainer. The wait times vary from not bad to OMG I might as well wait for the second coming of Jesus at this point, but it's a doctor's office, so you gotta grin (or not) and bear it. Magazine selection sucks eel testicles. No entertainment magazines, all health related jargin. There was an mag with a column titled "Food Porn" but it did not butter my roll (pun...not...intended). I was expecting something more erotic :P Anyway, as my primary care I won't split hairs-the three docs are very personal, informative, and remember shit you told them from last visits even when not staring at a computer screen. That stuff matters in the end, you know? So for Dr. Ronald Frank and Co all I say is "Doctor Doctor, gimme the news...I got a bad case of appreciating your work ethic."

Have been using Dr Frank for many years now. He has been an amazing influence on my health and…read moretruly a caring Doctor who has been just a great guy all around. His entire office staff is amazing and I have used the services of Dr Cook and Clair Carragino which have also been additionally amazing and productive. I am so grateful to have such a great group of medical professionals to assist me in most of my medical and physical needs. I cannot recommend them enough - truly grade A professionals!!! Love these folks

Train your receptionist to deal with elderly patients in this time of Covid. We came in and she…read moreasked a few questions, then rapid fired 10 questions about whether he's had nausea, etc etc etc! She never gave him a chance to answer or understand what he was hearing. He said "I can't hear you". She just said, ok fine., she said she thought I would answer for him. How would I know if he's had any of the illnesses or symptoms your asking about. He's 87, just about as sharp as and deserves to be treated with dignity and respect. You weren't busy and no one else was in the office. Slow down, take a moment, you work in an office designed to care for people.

My insurance company changed and I was looking for a new practice that takes my insurance. I also…read morewanted something closer to my home. Warren Primary Care was just that place. The staff was extremely friendly and caring and able to understand what my needs were. I am new to this practice, and they came highly recommended. I saw Dr. Andrzej Torbus, he is very through, kind, and genuinely interested in what my concerns were. I saw him two tImes, the first was to get familiar with the practice, and get recommendations and referrals to other specialist in my plan. The second visit was for medical clearance, I am having knee surgery. Both times Dr. Torbus walked in happy and smiling, and I never felt rushed. He put me at ease, and answered all of my questions. He was able to recommend routine yearly exams that I needed to have since I was a little behind. This practice is part of Atlantic Health System. Most of my information was already in their system. Dr. Torbus could see some of my previous records and dates. All I had to do was update my insurance information. The process was very easy. I love that they have an online system called "My Chart." You sign in and can access all of your medical records, tests, appointments,that are part of Atlantic Health,and even send an email directly to the doctor and his staff. Any other doctor associated with Atlantic Health System that I've seen will also be in "My Chart." This practice is located alittle down from the center of town in Warren. . There is also free parking in their lot. There are rows and rows of medical buildings up and down Mountain Ave. RT 22 and 78 are both accessible from this office. I definitely recommend this practice.

I have been going here for over 25 years. Good doctors and nice to know that I can just show up…read morewithout the hassle of making appointments etc.

I rarely leave negative reviews, but this experience was extremely disappointing…read more I brought my son here for a physical because we were unable to get a timely appointment with his primary care physician. This was truly a last resort, and unfortunately, the visit did not meet even basic expectations. The wait time was excessive, especially for what should have been a straightforward visit. What made the experience even more frustrating was the customer service. When we walked in, the front desk staff did not acknowledge us or offer a simple greeting. Instead, they appeared to be engaged in personal conversations and laughing with one another while patients waited to be assisted. A small gesture like making eye contact or saying, "We'll be with you shortly," would have gone a long way. The overall atmosphere felt disorganized and unwelcoming. As a parent, when you are bringing your child in for medical care, you hope to feel that your time is valued and that the staff is focused on patient care. Unfortunately, that was not our experience. I understand that urgent care centers can become busy, and I try to be patient. However, professionalism, communication, and basic courtesy should remain a priority regardless of how busy the office is. Based on this visit, I cannot recommend this location, and I sincerely hope they improve both their customer service and the overall patient experience.

Anthony has been my physical therapist for my shoulder (two separate times) and my knee over the…read morepast three years. I can't say enough about his expertise and friendly and accommodating manner. Anthony was kind and thoughtful in how I was treated for my injuries, and got me back on track. This Kessler location is clean and bright, and all the employees working there are so pleasant and helpful as well. This is the only physical therapy location I will ever go to! Great people and accommodations!!

From the owner: Experience the power of physical therapy with Kessler Rehabilitation Center. Our physical therapy…read moreteam will design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

My experience with Dr. Kazan Moualla was extremely disappointing. Throughout the appointment, I…read morefelt that my questions and concerns were met with defensiveness and visible annoyance rather than professionalism and respect. When I expressed that I felt I was being treated disrespectfully and mentioned that I had never experienced this type of interaction from a medical professional before, Dr. Moualla abruptly left the room, leaving the door open, and effectively ended the appointment. To add to the confusion, after the appointment I called the office to obtain the physician's name and was told the doctor was "Dr. Molly." However, the name listed on my prescription was different. This inconsistency left me uncertain about who had actually treated me and further contributed to my concerns about the overall professionalism of the experience. I left the appointment in complete shock by how poorly I was treated. Patients deserve to have their questions answered and concerns addressed with respect, even when there may be disagreements or misunderstandings. Unfortunately, that was not my experience during this visit.

This place is a hidden gem, so I must share them with my Yelp community. They came highly…read morerecommended by a colleague during the 2020 Covid pandemic when every other urgent care had a line out the door, but not Carbon Health. They accept walk-ins, or you can schedule an appointment. Your co-pay can be zero dollars or up depending on your insurance. It is a very clean, attractive space. They offer Covid and flu testing with very quick results. The staff are all very professional. The medical assistant is extremely personable. I did not want too many people to know they existed; however, sharing is caring.

They are so slow. They make you wait to see the nurse then wait to see the doctor, wait again for…read morenurse to come in to take any test and wait once again for the doctor to come in to go over results. Plan a minimum of 2 hours if you are going. That's if you are lucky. In my opinion Medemerge is much quicker.

Hello, I am writing…read moreto express my disappointment with a recent experience I had while trying to resolve a billing issue at your office. After speaking with someone in Family Care, I was advised to contact my insurance company to correct the billing error. I did so, and a representative from my insurance company spoke with Patty G. to try to resolve the issue. Unfortunately, he was met with resistance and felt disrespected by Patty G., who did not allow him to assist me further. He eventually advised me to speak with Patty G. directly. When I called, I also encountered immediate resistance. Patty G. was unhelpful and ultimately hung up on me. Frustrated, I went to the office in person to try to resolve the matter, but again was treated poorly. Debra came out with her arms crossed, appeared very defensive, and escorted me to the door while threatening to call the police--without giving me the opportunity to explain why I was there. I was humiliated by the treatment I received from both staff members. If I had been treated with respect and professionalism over the phone, I would not have felt the need to visit the office in person. I have been a patient with Family Care since Dr. John Chafos left Medemerge, but due to this experience, I will be seeking medical care elsewhere. I am deeply disappointed by how I was treated and feel that no patient should be made to feel this way.

Dr. Schwartz is always very personable and always makes me feel comfortable. When I was there last,…read morethere was an emergency and a wait but the staff were so lovey and made sure to keep me updated on what is going on. Amazing doctor and amazing staff!

Dr. Schwartz has been my gynecologist for close to 30 years and he has always been totally…read moreprofessional, knowledgeable, caring and compassionate. I can easily to talk to him about anything and I can truly say I have more trust in him than any other doctor I have ever been too. I consider him a friend.