Dr. Torbus is great. That much is true, IF you can get in to see him. I trust his opinion and his…read morediagnoses. The last few times that I needed to see him I couldn't. Once I was scheduled with another doctor in the practice and when I came in at my appointment time I was told she was not in that day. Nobody informed me. I saw another doctor and although he was personable and seemed knowledgeable I was not happy. Bottom line is I miss the good ol' days when I could see Dr. T without all the complications.

I have been going to Dr Torbus's practice for a number of years. He is excellent, caring and…read moreresponsive. The staff are always friendly and extremely helpful. If you are looking for a GP look no further.

The staff are extremely nice and he is an extremely experienced and intelligent doctor. Went to him…read morefor a good portion of my life.

Phenomenal doctor and great staff. I have been to a few different doctors over the course of my…read morelife and have found Dr A to be one of the best and courteous. If you're looking for a new doctor I highly recommend him!

I use to go to this doctor and I can tell you that he was great. I'd still be a patient of his if…read morehis team accepted Medicaid, but he always treated both my mother and I with respect.

My first experience with Dr. Marco Ucciferri and his staff and they were amazing! From check in to…read morewhen i left Dr. Ucciferri and the entire staff helped me so much, would definitely recommend! Australia Castellanos

I had a fantastic IUD reinsertion experience with Dr. Sarah Bechay. She made me feel super…read morecomfortable, and was intentional on making the experience as painless as possible.

He is very thorough and not afraid to send you to a specialist if needed. He will also take the…read moretime with you that is needed. Usually a 10 minute wait in the check in area

Dr. Lisa Brodkin was incredibly! She was very easy to talk to and I felt very comfortable asking…read moreher any questions even though I had just met her. She was very thorough without being overbearing. I highly recommend her!

I have been going here for over 25 years. Good doctors and nice to know that I can just show up…read morewithout the hassle of making appointments etc.

I rarely leave negative reviews, but this experience was extremely disappointing…read more I brought my son here for a physical because we were unable to get a timely appointment with his primary care physician. This was truly a last resort, and unfortunately, the visit did not meet even basic expectations. The wait time was excessive, especially for what should have been a straightforward visit. What made the experience even more frustrating was the customer service. When we walked in, the front desk staff did not acknowledge us or offer a simple greeting. Instead, they appeared to be engaged in personal conversations and laughing with one another while patients waited to be assisted. A small gesture like making eye contact or saying, "We'll be with you shortly," would have gone a long way. The overall atmosphere felt disorganized and unwelcoming. As a parent, when you are bringing your child in for medical care, you hope to feel that your time is valued and that the staff is focused on patient care. Unfortunately, that was not our experience. I understand that urgent care centers can become busy, and I try to be patient. However, professionalism, communication, and basic courtesy should remain a priority regardless of how busy the office is. Based on this visit, I cannot recommend this location, and I sincerely hope they improve both their customer service and the overall patient experience.

They are so slow. They make you wait to see the nurse then wait to see the doctor, wait again for…read morenurse to come in to take any test and wait once again for the doctor to come in to go over results. Plan a minimum of 2 hours if you are going. That's if you are lucky. In my opinion Medemerge is much quicker.

Hello, I am writing…read moreto express my disappointment with a recent experience I had while trying to resolve a billing issue at your office. After speaking with someone in Family Care, I was advised to contact my insurance company to correct the billing error. I did so, and a representative from my insurance company spoke with Patty G. to try to resolve the issue. Unfortunately, he was met with resistance and felt disrespected by Patty G., who did not allow him to assist me further. He eventually advised me to speak with Patty G. directly. When I called, I also encountered immediate resistance. Patty G. was unhelpful and ultimately hung up on me. Frustrated, I went to the office in person to try to resolve the matter, but again was treated poorly. Debra came out with her arms crossed, appeared very defensive, and escorted me to the door while threatening to call the police--without giving me the opportunity to explain why I was there. I was humiliated by the treatment I received from both staff members. If I had been treated with respect and professionalism over the phone, I would not have felt the need to visit the office in person. I have been a patient with Family Care since Dr. John Chafos left Medemerge, but due to this experience, I will be seeking medical care elsewhere. I am deeply disappointed by how I was treated and feel that no patient should be made to feel this way.