I can't recommend Dr. Ella Faktorovich highly enough. My LASIK surgery with her has been truly…read morelife-changing. I now have 20/10 vision (which means I can see at 20 feet what most people need to be 10 feet away to see)--something I didn't even realize was possible--and for the first time in 15 years, I no longer need to pack 4 different glasses (distance, readers, sun glasses with prescription, and without if I'm wearing contacts) to get through the day. But beyond the convenience, what surprised me most is how different I feel moving through the world. Without glasses constantly framing (and limiting) my vision, I feel more present, more connected, more capable of exercising, hiking, enjoying outdoors, even a whole decade younger. My peripheral vision is clear and unobstructed, and there's a kind of ease, immediacy and largeness to everyday life that I didn't anticipate but deeply appreciate. Dr. Faktorovich brings an exceptional level of expertise to her work. Her extensive experience as a refractive surgeon, combined with a strong research background, was evident from the very first consultation. She takes the time to explain the science behind the procedure, answers questions with clarity and care, and inspires a great deal of confidence. Every member of her staff were also incredibly professional, warm and caring. I felt safe and confident in every step of the process. If you're considering LASIK, you couldn't be in better hands.

What a journey with PRK, and I don't regret it one bit. It's true what they say: PRK is a marathon,…read morenot a sprint. The staff were professional and made me feel welcome from the start. My first appointment was a consultation, during which they explained everything thoroughly, including what to expect before, during, and after the procedure. I appreciated how carefully they examined my eyes. Unfortunately, I had a small scar on my cornea, so I wasn't a candidate for LASIK. Dr. Faktorovich highly recommended PRK instead. On the day of the procedure, I was given oral Ativan to help ease my anxiety about the procedure, and honestly, the whole thing probably took less than 10 minutes. I spent the rest of the day napping and applying eye drops. I definitely recommend staying home and avoiding anything strenuous for the first few days. The procedure itself wasn't too bad, but the post-recovery was a struggle. Post-op days 1 & 2 were the toughest. My eyes were watery, EXTREMELY sensitive to light, and it was uncomfortable. Felt like sandpaper on my eyes. But don't worry, they prescribe pain medication to help manage the discomfort. The pain eventually went away by the 5th day, and I was no longer taking anything for pain. Keep in mind that PRK recovery is significantly different from LASIK. For the first few weeks, my vision was fuzzy, and I definitely didn't feel comfortable driving. I also developed an astigmatism, which made my night vision worse initially. I was told it was completely normal and would eventually go away once my corneas were healed. I had to keep reminding myself that with PRK, the vision improvement is gradual, there's no overnight change. The healing process takes time. With PRK, I had more follow-up visits with their optometrist and a longer duration for using eye drops. The first few months were all about allowing my corneas to heal. I think around the 1.5 to 2-month mark, I finally noticed a difference. By that time, I was comfortable driving at night. Now, I'm about six months post-op with 20/15 vision. I couldn't be happier with my results! I used to have a vision of -6.50 to -7.00 and was completely dependent on glasses and contacts. Now, I wake up and can see clearly and that is life-changing! Thank you, Pacific Vision. If you're considering vision correction, book a consultation and see where it takes you. It might just be worth it.

Great care. Super clear on the process with lots of experience. Front desk and doctor were amazing…read moreand kind.

I got my SMILE surgery done here last week, and I am very impressed. End to end I was well taken…read morecare off, very professional and courteous team through and through. I had perfect vision almost the same night and zero complications/pain afterwards. I highly recommend this clinic to anyone considering LASIK/SMILE, the team exceeded my expectations on any front

Dr. Hyver apparently sold his brand to some other doctors so even though they kept his name, he no…read morelonger works there. The initial eye exam felt like an assembly line where I was passed from one person to the next, then ended with a salesman-type (they called him a counselor) who was basically a closer. I felt like I was buying a car! That said, everyone was very pleasant and they worked around my schedule to get my surgery done before I left the country. The surgery itself was super fast and painless (albeit a bit unnerving psychologically, but that part only lasted a few seconds). I got the SMILE surgery, a slightly less invasive technique than Lasik. There was a tiny bit of irritation after the numbness wore off, but the next morning I was fine, and within a few days my vision was quite clear. I only got one eye done, so one eye is near sighted and the other is now far sighted, and my brain stitches the images together so I feel like I have 20/20 vision. It's incredible! I need prescription readers now, though, so I can do my up-close stuff without my new far-sighted eye feeling wonky. It was expensive but overall I'm happy with the results. Would recommend. Bonus: As the surgeon got ready to perform the minute-long operation, he put on an 80s station and Sade's song Smooth Operator came on. I asked if he puts this song on each time he operates, but he said it was a coincidence.

I had a great experience with Scott Hyver Visioncare, from my very first consultation all the way…read morethrough my post-operation appointment. The entire process felt smooth, professional, and reassuring. I especially want to highlight, Marleny Garcia at the San Ramon office, who was absolutely incredible. She took the time to thoroughly explain all of my options and walk me through the entire surgical process, which immediately put me at ease. I left our conversation feeling relieved, confident, and genuinely excited about the procedure. What really stood out was how personable and honest Marleny was. She shared her own vision journey and personal experience with eye surgeries, which made a huge difference for me. Hearing her story made it easy to trust her, and it was very clear that she truly cares about the patients who walk through the door. I had originally planned to consult with other doctors' offices before making a decision, but after meeting with Marleny, I felt completely confident that I had found the right place for my laser eye surgery. She played a major role in helping me feel comfortable moving forward. Thank you so much, Marleny, and thank you to the entire Scott Hyver Visioncare team for such an excellent experience!

Dude, the people here are very welcoming and honest about my appointments, co-pays, and needs. I…read moredon't ever have to question wether or not I'm missing anything cause they do such a good job reminding me and keeping me informed. I'd definitely recommend friends to come here, especially cause I don't feel anxious being here like I usually do in Dr. offices.

I came in to see Dr. Ichimoto for glasses and she found a hole in my retina! She had the specialist…read morelook at it and gave me reassurance that everything was okay! Highly recommend this place.

Absolutely NO BEDSIDE MANNER. I was a first time patient. I made an appt to see him on a friends…read morerecommendation. His staff did all the things the Dr doesn't do then told me he's not in today. I specifically booked with him. I had to come back a month later to see him. He clearly would rather deal with a patient that's knocked out with an aesthetic than deal with a person that's awake!! No hello no introducing himself, hardly looked at me. Looked at computer and said in the future I don't need to even see him. YUP!! I WONT!!

I don't understand the negative reviews. I found Dr. Goodman to be very pleasant and thorough. He…read moresaid my condition was from having too many birthdays! His staff was very pleasant.

Had an appointment at 11am, showed up at least 20 mins earlier. Waited an hour, no doctor. No one…read moreacknowledged, no apologies, no information provided. Ended up canceling. You are clearly a customer to them not a patient. if I have to guess, they are most likely overbooking patients to avoid cancellations, maximize their profit. On your expense! John can wait who cares!

Avoid Dr. Steven Cohen…read more I visited this clinic to obtain a prescription for new glasses. When booking the appointment, I asked for an estimate and did not request any additional exams. However, an extra exam was added without explanation or consent, and no results or documentation were provided afterward. After receiving the prescription, I did not proceed with making glasses. When I tested the prescription at an eyeglasses store using trial lenses, it was immediately clear that the prescription was excessively strong and caused significant eye strain. I returned to the clinic to request a recheck. During the follow-up visit, Dr. Cohen spoke to me in a raised and dismissive manner, stated that I was wasting his time, and refused to re-evaluate the prescription using trial lenses. Despite my repeated explanation that I needed reading glasses, this concern was dismissed. I left the visit feeling unheard and disrespected. Patients seeking a basic glasses prescription should be aware of this experience.

Horrible experience overall. I had three appointments at this office, and each visit involved a…read morewait of at least an hour. When we finally saw Dr. Lin, I noticed there was no sink in the exam room for him to wash his hands. The examination process itself was highly unsanitary and completely unacceptable. Ungloved hands were used after touching the garbage can. The checkout process was similarly disorganized. We were required to wait again at the front desk simply for them to verify whether a copay was required. At the same time, another patient attempting to schedule an appointment was instructed to speak to someone over the phone, even though the staff member was physically in the back office (she finally came out at the end). The inefficiency was baffling and emblematic of our entire experience. We initially overlooked several red flags, but even during surgery, the experience remained substandard. There was poor bedside manner with shouting and arguing, and the overall quality of care throughout our interactions was deeply disappointing. I would strongly recommend seeking care elsewhere.

Dr. Lin is an exceptional surgeon. He explained everything thoroughly, answered all of my…read morequestions, and put me at ease. My cataract surgery was smooth, recovery was quick, and my vision is better than I could have imagined. The office staff was also wonderful -- friendly, efficient, and caring. I highly recommend Dr. Lin to anyone seeking the best in eye care, FYI. He is in high demand. You may wait months for your surgery, like I did. t's worth it!!!! He is a gift to this industry.

I'm really happy with the results of my cataract surgeries…read more Dr Tan did an excellent job! The office is well run and I am always seen on time. Efficient staff of professionals. Tanya is great at the front desk.

I visited Dr. Tan as, after at least 4 visits with my previous doctor who could not solve a problem…read morewith one of my eyes. It seemed he was overwhelmed with patients and was ALWAYS late. I found Dr. Tan and I could not believe he corrected my issue completly with just 3 visits. I have never had a problem since. I am extemely happy with the outcome and I highly recommend him and his friendly staff. Thank you Dr. Tan - you ARE the best.

This is where I go for my complicated eye issues. I am seen right away and I even went there when I…read morehad an eye infection on a Sunday. Dr. Kevin Tan came in on a weekend for me. I have recently been being treated by Dr. Tarik Dabit and am getting wonderful care. Everything is explained to me and reception and all the professional staff is efficient and pleasant. An very happy with the care I get here!

I've been seeing Dr. Dabit for a few years and feel very comfortable under his care. I can…read moreconfidently say he is of the most knowledgeable and personable doctors I've encountered. Every visit feels thorough, and although the office is usually very busy, I never feel rushed. Dr. Dabit takes the time to explain things and answers all my questions thoroughly. That said, I do think the front desk staff could use a bit more training. On more than one occasion, my appointment time has been incorrect, or I've received reminders with conflicting information. It can be frustrating, especially with a busy schedule, but I'm hopeful this is something they can tighten up over time. Overall, I would say the quality of care at EyeCare Associates is top notch. I highly recommend giving this office a try.