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    UF health imaging

    4.0 (4 reviews)
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    Insite Radiology

    Insite Radiology

    4.2(12 reviews)
    3.4 miSouthside

    I absolutely DO NOT recommend Insite Radiology. Scheduling an appointment seems pointless because…read moreyou won't be taken back anywhere near your set time -- you'll be seen whenever they decide to call you. Definitely don't plan this during your lunch break unless you're prepared to be gone much longer than expected. If your doctor refers you there, I would strongly encourage you to ask for another option. There are other imaging centers that respect appointment times and their patients' schedules. This was an extremely frustrating experience and a clear disregard for people's time.

    Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

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    Insite Radiology - Check in desk.

    Check in desk.

    Insite Radiology
    Insite Radiology - Drs Eber and Yellin

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    Drs Eber and Yellin

    Precision Imaging Center - Lockers with keys to store your items while getting a scan

    Precision Imaging Center

    2.8(160 reviews)
    4.2 miSouthside

    This office is fantastic. From the rocking chairs out front to the big cozy couches inside,…read moreeverything is cozy and comfortable. Restrooms were clean. On arriving for my appointment (30 minutes early), I was told that Mayo sent the wrong order (for the second time). I got Mayo on the phone and they were able to get a verbal order and I was able to still make my appointment in time. I interacted with 4 different staffers on this visit and all were helpful and pleasant. I prefer getting imaging here because I pay a co-pay rather than a "hospitalization" when I get them done at the hospital. It can be tricky getting the image order from the doctor (or hospital) to the imaging center, then getting images back to the doctor, but it saves a lot of money if you are able to do it that way. This was my second visit to Precision (was at another location previously) and I would definitely recommend them for any imaging needs.

    Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

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    Precision Imaging Center
    Precision Imaging Center - Always plenty of free easy parking

    Always plenty of free easy parking

    Precision Imaging Center

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    Precision Imaging Center - Coffee and water station in the lobby.

    Precision Imaging Center

    3.2(9 reviews)
    3.1 miSouthside

    I arrived a few minutes early and the first greeting was wonderful. The woman Alicia at the front…read moredesk was like a ray of sunshine and very helpful with all my questions and concerns. Getting images can be rattling because you don't know what diagnosis may result, but Jenn the Ultrasound technician was extremely knowledgeable, and confident, explaining the steps involved so I could be at ease. There were some admin issues (from my MD) but they helped to get it sorted so I was able to keep the appointment and have accurate imaging. (I did visit 2 years ago and the experience wasn't great, just ok, but decided to give this location another try and I'm so glad I did.) I highly recommend the Mandarin location (Old St. Augustine Rd.)

    DO NOT BOOK HERE IF YOU NEED A TRUE UPRIGHT MRI -- THEIR ADVERTISING IS MISLEADING…read more Precision Imaging markets an "Upright MRI" at this location. This is not accurate. What they have is a standard open MRI turned vertical on its side. But you still lay down in it to get an MRI. That is not an upright MRI. Full stop. I drove 2.5 hours each way to use an Upright MRI because of debilitating injuries that prevent me from lying flat -- which is the entire point of an upright MRI. My first trip was wasted because their call center sent me to the wrong location at the Gate Parkway office. Their staff apologized, and promised THIS location had a true upright MRI, and rebooked me. **See my review of their Gate Parkway location. I drove another 5 hour round-trip only to walk into the MRI room at this location, which they refer to as the Mandarin location, and immediately saw an open MRI machine turned on it's side. IT REQUIRED ME TO LAY DOWN. THIS IS NOT WHAT IS SUPPOSED TO HAPPEN IN AN UPRIGHT MRI. I lasted less than 10 minutes before the pain forced me to stop. Two full days. 460 miles. Zero usable images. And now I've burned MRI authorizations with my insurance company chasing a machine Precision Imaging doesn't actually have because of misleading advertising. If you're in pain and need a true upright MRI, don't book here. If you do so you'll waste your time, money, and your insurance benefits. Checkout Advanced Diagnostic Group, 4933 University Blvd W, Jacksonville, FL 32216, Phone, +1 904 733 7800. Look at their website. They show pictures of a true upright MRI. They are the real deal. That's my next stop.

    Photos
    Precision Imaging Center - Front door/main entrance. Internal conference room on the left.

    Front door/main entrance. Internal conference room on the left.

    Precision Imaging Center - Comfy chairs in the waiting area.

    Comfy chairs in the waiting area.

    Precision Imaging Center - The reception desk.

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    The reception desk.

    UF health imaging - diagnosticimaging - Updated June 2026

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