This is about the credit card they issue through commenity bank. DO NOT get it! The 1st statement I received had interest and a late charge. I didn't get a chance to pay it without incurring these charges. I called and said I would pay in full minus those unfair charges. They agreed but then I got statement after statement with more interest and late charges. They are not interested in the customer only the money. read more

The store is great the salon is not great asked for a blow out my hair looked crazy was not blown out didn't think she knew wat to do also the color was not dark looked uneven read more

Brow bar. The set up is uncomfortable. The attendant was more interested in being involved in bossing around the people stacking products than paying attention to waxing my brows. I left with one brow thinner, shorter and lower than the other one. She trimmed and plucked way too much before waxing the other one. Thank god I have to wear glasses because I can't stand looking at my brows in the mirror until they grow back. I went from thick black brows to two uneven misshapen thin ones. Never again. Beware. read more

Poorly run. I tried to go there during business hours and the doors were locked. I knocked on the door and someone came to the front and said, "There isn't a manager on the floor right now so we can't open." Do better, Ulta. read more

i got a 2$ elf lip liner and a 10$ ulta lip stain, they charged me 22$ instead of 12$ and didn't give me a receipt so i have no way of fixing the issue. :( read more

Ulta Beauty - The lip stain and lip liner they overcharged me for :/ - Cosmetics & Beauty Supply Near Me - Corvallis, Oregon

Lol my regular stylist was not available so I figured I would try something new and go to ULTA. Fancy place, fancy prices, right? But I reckon you get what you pay for so I book an online appointment and take a chance. My hair was pretty long at that point, and I wanted it to be more manageable, lots of split ends. I show the stylist a picture of the style I like, tell her I am wavering between long and short. "Oh, so you don't know what you want," she says grimly. "Mmmm, that's not what I said," I reply, and from there on our chemistry just keeps going downhill. About midway through the cut, she hands me a mirror and asks me how I like it. I tell her it's not quite there yet, that she should angle it more at the sides. She plays around with the scissors some more but no matter how much I emphasize that I want it angled, it still ends up looking hacked off across the back, just a clean straight line where I want it tapered. So I give up. At this point, she's spent maybe 20 minutes on my hair and it still looks like crap. Then she hands me the invoice: $45. I take the invoice up to the front and wait another 15 minutes in line before a cashier is ready. She doesn't ask me if I liked my cut, she just asks if I want to leave the stylist a tip. When I decline to leave a tip, the cashier just starts blinking her eyes. Baffled. She never asks me if I didn't like the cut, just stands there blinking in disbelief that I won't tip another $10 for a crappy haircut that already cost me $45. A few days later I finally get hold of my regular stylist and tell her my woes. She offers to get me in that same day for an emergency repair job and of course it turns out perfectly. She charges me $30, I tip her $8 and leave feeling like a million bucks. I will never get my hair cut at ULTA again, and if you're smart, you won't either. Horrible customer relations, sun-par stylists, snobby cashiers and long waiting lines. read more

Everyone seems to leave negative reviews situationally. As far as Ultas go, this is a solid one. Decently stocked and not too busy. I didn't feel rushed to look around and as also able to check out in a timely manner. My cashier was friendly and pleasant. read more

My daughter and I came into Ulta beauty on 12/12/2022, and we were helped by Hunter. Hunter was very professional, and amazingly helpful! My daughter and myself loved hunter! read more

Honestly I was excited at first. I wanted to get bangs and a little trim. My appointment was at 12:30. I didn't get seated til over an hour and a half later. The hair dresser didn't wanna talk or did anything I asked her to do. But somehow cut my bangs crooked, too short and nothing like the photo I showed her even though the cut took her 40 minutes to do?? Don't recommend and Ulta really needs better ppl...smh read more

Ulta Beauty - What I got: - Cosmetics & Beauty Supply Near Me - Corvallis, Oregon

Excellent customer service. Huge selection of beauty products to meet your needs. I downloaded the ULTA app by recommendation of the sales clerk....this saved me 20% off total purchase. read more

I went in today to only purchase perfume and under eye patches. I've visited this Ulta a few times before and never any issues. When I first walked in, there were 2-3 employees that immediately greeted me and asked if I needed assistance. I didn't at first because I knew exactly where the perfume was that I came for. Found it and then I was on the hunt for the under eye patches. Naturally, that took me a bit to find. While on the hunt, I looked everywhere for an employee to assist and of course I could not locate a single one that wasn't already helping another customer. So, I started googling which eye patches were better and that just made it worse. Thankfully, a young lady named Brittany found me and asked if I needed any assistance and I absolutely did! She was phenomenal! She explained the difference between under eye patches and an eye serum (because I know nothing about any of this stuff) and she was so patient with me. She was so knowledgeable about the different brands and which brand could back up their product because of their research. She also told me which products she used because of sensitive skin. She really was just awesome! I really appreciate that she didn't try to push me towards an overpriced item as well. I felt completely comfortable speaking with her and even more confident in my purchase. I also just want to mention again that not once did I see a single employee just standing around. Everyone single one was constantly assisting someone. From Brittany to the nice lady at checkout, they were all friendly and really great! read more

Excellent service every time I go in. Marit does a perfect job on my eyebrows(waxing). Normally my eyes always water excessively every time I've had them waxed or threaded. She is gentle, there's no eye watering, and she spends the time to make sure they come out beautiful and even. I didn't realize that I was getting subpar service on my eyebrows before Marit started doing them. Jenna recommended a great shampoo and conditioner to help repair my damaged hair. She also started me on a treatment to rebalance the Ph level for my scalp and hair and to encourage growth. I am so happy with the results and will continue to get it done on a regular basis. These ladies are very knowledgeable and friendly. Everyone else there always has a smile and is ready to help. read more

I don't care for ulta in general based on all the scandals I seem to read about, but it's all we have here. The customer service needs to be worked on. On my lunch break I decided to run in a look for some foundation. I was recommended a foundation and then color matched. After getting in my car I decided to do a wear test before I drove to work. Thank god I did! She gave me the wrong color and it was very noticeable. If I didn't notice I would have had to drive 30 minutes back and return it. Mistakes happen so I just went inside to switch it out. After telling them what happened no one even said sorry?? I then asked for a make up wipe so I don't go to work with half a face tan and the employee was noticeable annoyed? Handed it to me and walked away?? Any way I think sticking to ordering online from Sephora is the best bet. read more

Amal here is AMAZING. So energetic and happy. She helped me find the perfect product for me and you could tell she loved helping. Her smile is contagious. Would come back just for her read more

Mixed emotions on what this store offers but over all sorely disappointed. I think maybe since there isn't anything else like this beauty store in Corvallis it's going to gain a lot of popularity however I know what great Ulta stores are like and unfortunately this store doesn't cut it. I have to agree with an earlier review that the girl at the brow bar is awesome. Seriously amazing and helpful and knows her product and overall great demeanor. She is the only reason I went back to the store a few times for various products and hauls. Unfortunately on my 3rd consecutive trip of having terrible customer experience repetitively from remaining staff I figured this could NOT be just a fluke? Out of eleven available lip colors for a particular line all but 3 were not on the stock shelf. When I asked someone it was "oh yeh we are out sorry" I had to ask them to open the restock drawer to check since they didn't offer. Low and behold the one I wanted was there....another occasion at the counter purchasing items they determined I couldn't buy something that was on the shelf with a full price sticker that I was willing to pay because it had been discontinued so they "should" have pulled it off the shelf, yeh I guess so! Lastly, I went in with my 12 year old daughter and left her to choose from some lip glosses while I picked up other items and overheard a worker complaining to someone else about having to help a kid try on gloss. Yup my kid! I'm gladly visiting Sephora in Salem in lue of this mess of a store. If that brow girl were made in charge I bet she could give some perspective on customer service. And don't be so quick to judge those 12 year old girls because some of them have money in their pockets or, are shopping with mama. read more

While Ulta is usually a place I can trust, this experience was not like the others. I paid $45 for a hair cut and the hairdresser wasn't even going to cut my bangs until I asked her to. I am very disappointed in Ulta and will think twice now on deciding whether or not to go there again. Very upset about the lack of knowledge and experience the hairdresser exhibited and hope Ulta can look into their staff and fix this. I could've gone to SuperCuts, gotten a lower price for my haircut, and been happier with the outcome. The cut wasn't necessarily terrible, but the hairdresser was unconfident and therefore made me nervous that my hair was in her hands. Even if you don't totally believe in your ability and skill, you should still act like you are. Ulta, please look into this. read more

I called ulta looking for one skin care product. The sales women, Marissa, was extremely helpful. She checked to see if it was in stock, kept it at the counter, and seemed genuinely glad to help us find the products we needed. She even said we could return the products if they didn't work for my skin. She didn't seem like she was trying to sell us other products or get us off the phone. Thank you Marissa, i didn't know shopping at ulta could be so easy. read more

I started off with a hair appointment I paid $50 for the signature cut that includes a deep condition I did not get it. After waiting for the person to take their break she got started, then did not cut it like the picture and no time to really fix my bangs. I made an appointment for all over color and some highlight in front one shade lighter. Since had another appointment a week later so I told her I may need more trimmed off. I showed up a week later said all over color and the highlights. She gets to me and says oh you wanted highlights and color yes, well the system messed up it did not book it correctly. Ok. She booked it herself. But then says ok. I show her a picture brown with some lighter brown highlights. I said no orange. Well I end up with a yellowish orange blonde I. Front and a could orange chunks in the back. She did not want to dry my hair all the way I left with half wet frizzed hair. I get home to find the big orange chunk in the back. She saw it. She knew it was there because she pulled that price front when she showed me the back. $140 later I have to buy a box of hair color to fix it myself. I literally have two hair style the front is one color and the back another color! I won't ever go back again. I should of stayed away after I paid $50 for the manager who is suppose to be top notch and she literally pulled my hair to the top of my head cut and was done, then the 2nd time with another gal you could see a two inch line where she colored my hair and it did not blend! Buyer beware. Could have colored my own hair and done better. read more

This was my first time into an Ulta. And frankly, I'm not a fan. All the employees I spoke to were pretentious and in general condescending. I went in looking for face cleansers/moisturizers and I was shown one product. I tried to imply that maybe there were other products I could look at and the young man helping me just stared at me, with no further suggestions. And at the end of our conversation I thanked him for his help because I knew I needed to find something for my aging skin. In response he looks at my forehead, and says "yeah, I can see that you struggle with some drying out around your forehead." Now, I'm not a super sensitive person, but come on! Isn't the point to make sales and encourage people to WANT to come back! After this experience I will be finding other beauty stores to purchase from. read more

I don't know her name, but it's the employee who has big clear glasses - I went in to get new foundation and concealer without knowing really anything about my shade, and within 3 minutes she picked out those things for me. I was nervous because you can't test the shades in store with Covid. But I did my make up this morning and somehow she managed to match me absolutely perfect, mask on and all. Thank you!! read more

If I could give a makeup shopper any advice at all, it would be DO NOT shop here! Customer service is garbage. The managers are catty jerks, and not at all helpful. Sephora in Eugene and Salem are well worth the trip, since they actually help you and are educated in the products. Sephora online is wonderful too. Seriously, save your money and go elsewhere. Definitely not worth it. read more

I love this store. I have always gone to Ulta to get my brows done but Marit did the best job and talked to me through the entire appointment which made me super comfortable. read more

I came into this Ulta because I'm visiting Corvallis for the holidays and a worker really out did herself. I believe her name was Lauren and she was extremely helpful. I wish all Ulta workers showed the amount of professionalism she shows. Really enjoyed my experience at this Ulta in Corvallis. Will be returning. read more

I had very very terrible experience at Ulta store in Corvallis. I explained what I wanted to purchase, a worker there was helping me a lot, but then after she shifted me to other employees at the cashier they had misunderstanding/ miscommunication that shows how not professional the service is. It made me standing at the cashier for an hour waiting. Especially when the manager (boomer with long hair) wasn't even helpful since she just misunderstood all the time I explained and seemed not believing that I had enough money on my merch cards to pay. But it turned out her fault cz she placed the same item twice that made my merch balance not enough. So stupid and horrible experience I've ever had at Ulta. Standing at the cashier for an hour is kinda violating a customer. The worst store ever so far. read more

Customer service is very lacking at this location. I booked an appointment for the brow bar because my usual salon was booked. For $21 expect more than just a quick and dirty clean up job. I had allowed my brows to grow out and came in pretty specific ideas about how I would like my brows to follow the naturally high arch they have. What I ended up getting a very mediocre eye brow wax. Where I had to point out multiple times that I had clear hairs that fell out queue with what I had asked for. In the end I ended up going home having to do additional plucking. Furthermore, I showed up on time and no one was willing to help me upon my arrival. The individual whom I had book was helping two teenage girls. She shifted them to another employee and I watched the attendant that was suppose to be helping them wait a good solid 2 minutes while she finished applying on makeup onto herself. read more

If I could give this place negative stars, I would. So, I was booked with Jenna for makeup application because I was having graduation pictures taken. I just wanted a nice natural makeup done. This was An absolute disaster!!!!! So, first off...she wasn't prepared for me when I arrived for my appointment. She was still working on two girls' hair in the salon, so she was shouting at me across the room, "be right there!" Then she runs over and in a panic says, "when do you need to be out of here, I need help from my manager now like desperately. So, once she finally helps me, we get seated and I tell her what I'm looking for with a natural makeup and what the occasion is. She's a hot mess, can't find anything, rushing around, I knew right then this was bad all around. She gets started in my face and each time she touches the applicator to my face she says "tap tap tap" when applying makeup to my face. ‍ and then does a weird laugh. This went on the whole application process. She then asks me about eyeshadow, I tell her I wear none, but that I am comfortable with neutrals. She puts a hideous GOLD on me and then after I told her I DO NOT wear liner, lined my eyes HORRIBLY, by the way. It looked like my 10 year old niece did my makeup. I asked her to remove the shadow and liner which she did, but the rest of my face was still horrendous! It was Cakey, no color or warmth to my face at all! She should never have been able to be on the floor touching anyone's face! Once she was finished I approached her manager about my face who then offered to have Mark fix my makeup. Well, I had 30 minutes to get to my pictures. Why in the heck didn't they book me with Mark to begin with if he was the best?!?!? This experience was ridiculous! I felt like it was a joke! Do NOT get your makeup done at Ulta! read more

First time I went in I was asking about a brow product because I have very sparse eyebrows so I thought it would be nice to fill them in. I made a comment about my brows to an older female worker and she basically insulted me and looked at my eyebrows in disgust. I understand that my eyebrows were not on fleek but she shouldn't have insulted me in such a manner especially since I was coming to her for help not to feel worse about myself. read more

There isn't anywhere in Corvallis to purchase high end cosmetics so the best reason to shop there is the convenience factor. In general, ULTA is great because of the sales/coupons and rewards points toward purchases That said, and being a former ULTA employee down in southern california, I cannot recommend much else about this particular location. The sales staff aside from the hairstylists and the esthetician at the brow bar are completely unknowlegdable and not very helpful. I know more about the lines they carry than they do and I haven't worked in cosmetics in over 2 years! Also, ULTA always understaffs the cashiers/sales associate (they usually have the associate do both). When people are using multiple coupons plus their rewards it takes a lot longer to check out and they really need to have more staff to help out. In summary, great place to pick up items and get deals but don't expect to sing the praises of the employees. read more

Cannot find a price tag to save my life... prices are a bit much for like the generic Ulta brand, they always seem to be out of stock but always stocking- there's carts and boxes and what not lining alot of the aisles making it even more difficult to find stuff and navigate the tiny rows. Interactions with staff has always been fine. it's just frustrating to shop there. read more

I've been to much better Ulta stores. The aisles are crammed and gives me anxiety twisting and turning around each aisle. The smell of perfume is so strong leaving you with a headache after two minutes of being in the store. The staff, overall, is friendly most visits, but some of the associates were distracted by the talking headsets in their ears. A woman completely ignored what I was asking her so she could hear what her coworker was transmitting over the headset. I also think there's a better way to ask customers at the cash register for a phone number than demanding it. read more

Krystal at the Benefit Brow Bar is AWESOME! Uber helpful, professional, and thorough. When the store first opened, I had heard good things about her magical unicorn fingers and brows. I had previously had a horrid threading experience in Albany and was terrified of having someone wreck my current disastrous grown out eyebrows. Krystal put all my worries at ease! She talked me through the process, mapped out my brows, painlessly waxed them, and even proceeded to fix my makeup afterwards so I wouldn't leave looking like a blotchy red tomato! Fabulous, absolutely fab. read more

The first time stepping into this store I felt over whelmed but after going a few times I'm really starting to learn the store and the products I also get my hair done by Marty and she does a great job gone to her 3 times now yes they do run out of product but I can see that because Corvallis doesn't have anything else. read more

Great new addition to Corvallis! See Krystal at the brow bar for great natural, brow waxing and makeup tips. I lucked out and just walked in but she takes appointments too. read more

This is a very clean and overall friendly Ulta Location. Since I live in the dorms at OSU i am able to walk to this location and buy any new makeup I have researched and got to love when they have NYX 40%. read more

I'm so tired of being overlooked! Someone pointed out if she isn't wearing makeup she doesn't get any help - me too! I've even looked over at people and smiled when they walked past me. I was in Ulta for about 30 minutes the last time I went - no help, three people passed, no one asked to help me. I really could have used an opinion but because the basic customer service was terrible I just wanted to get the minimum product possible to meet my needs until I could go somewhere better. Terrible customer service, I also feel like everyone who works there is so stuck up. I will never go back, to any location. read more

Love this place. I get makeup here all the time. All of the workers are always nice and helpful!

This is the only place in Corvallis to purchase these types of cosmetics. After going here multiple times, I have noticed a pattern: The customer service is awful. I am a middle aged woman. I have noticed that I and women older than myself are all but ignored at this Ulta. Today I had to stop an associate who was walking by, to ask for help. She stopped and answered my question and then hurried off to chat in the corner with two other associates (doing their own make up. How much fun they were having!) This happens every time. The store was not crowded. Another time I wanted a hair trim and asked in the salon. The stylist and the counter person whispered back and forth and then I was told there was no time that day ( there was no one in the salon). I am no young chick, but nor am I a she-beast who is smelling up your store. In fact, by ignoring middle aged customers (with deep pockets and plenty of interest in beauty products) you are just hurting yourself. I can get this much help online. You are defeating the whole point of me coming into the store...to spend money and get assistance. Maybe you can all get a job at papas pizza when this store location closes. That way you won't have to deal with too many old people. read more

This Ulta's customer service is HORRENDOUS. I understand that Ulta generally doesn't generally have great customer service in general but this location is particularly terrible. They just hire college girls who can apply a decent winged liner and don't even train them on appropriate customer service skills. I was shoved past in an isle from an employee without as much as an "excuse me" and then was walked past twice and was never asked if I needed assistance or even a "hello". It's embarrassing and I'll take my money online to Sephora. Save your time, your dignity and your money and shop elsewhere :) read more

Very sweet and patient staff advised me on how to slowly repair my damaged nails. (See other review for details on that.) Fingernails look okay now. Toenails not able to be fixed, but would likely be even worse if not for the kindness of several staff members with experience in carefully removing shellac polish. read more

My hometown mostly had Sephora, so I never really stepped into an Ulta. I agree this place seems a little claustrophobic because there are so many things stacked everywhere. I only came in to get Oscar Blandi's jasmine oil hair serum. The cashier had greeted me and I decided to just ask her where the product was instead of spending time searching for things and end up spending more money on things I don't really need. From what little time I spent in there, I think everything is organized by whether it's for your eyes, hair, lips, etc. I honestly didn't spend much time to browse other things because I don't trust myself to not spend money, so I got in and go out. Overall the store seems awesome and the prices are a little bit cheaper than Sephora. Will definitely come back if I need any other products. read more