The service at this salon is outstanding! I received a pedicure and chipped one of my toenails on…read morean adventure a few days later. They got me in for a quick fix right away. Both the girls who've done my nails are highly competent and super sweet. The owner provides excellent customer service. I'm so happy I was able to salvage my pedicure! Thank you, HB&S!

I went in to get layers on my one layered poofy ended hair. I was a little scared cause graduation…read moreis in 2 days. Such a cute clean hair place. I was more than impressed by the lovely haircut I got from Elie!

I hate to give bad reviews, but the pedicure I got there was pathetic. My nails were cut and…read moreslightly filed, then the polish was applied. No cuticle cleaning or trimming, no work on callouses or dry skin, no base coat. Very disappointing.

I was very disappointed in the lack of professionalism from one of their stylist. I had to cancel…read moremy appointment late due to a conflict with my business schedule. I was sent an invoice for the services that I did not receive...service fee plus a 20% gratuity. I couldn't find the cancellation policy and was messaged that if I didn't pay the invoice that I would be turned over to small claims. Be sure to look at the cancellation policy before booking. I imagine that the other stylists are great and the salon itself is great; however, this particular stylist is a reflection of this salon and the other stylists so I won't be doing business here.

I went to Locks and Lashes recently and got two services from Autumn; she did my eyebrows and a…read morefacial and it was the best experience. I was nervous at first but Autumn was so kind and warm that I felt fully comfortable letting her work her magic on me. She worked quickly and efficiently and I left feeling beautiful. Will be coming back here soon!

Start from the top. My stylist was Ashley…read more Appointments are made online. So for this review, I just need to say that telephoning and make an appointment for older folks (or at least this older lady) is easier or at least what we I am used to. So it wasn't ideal but I'm getting that perm! Arrived at the salon, it's in a really nice quiet spot, which is a preference for me. I waited only a few minutes before Ashley came out and got me. And then there was an interesting kind of walk-through maze to get where we needed to go. We were the only ones there in the back for a few minutes until another lady showed up who was a stylist. It was just very quiet and not very busy. It looked to me like maybe just a slow day. Ashley was very nice. She asked me what kind of perm I was looking for and I hadn't had a perm since I was a kid so about 30 years ago and we figured it out. Then she took me to the bowl, washed my hair and took me back and rolled me up. When it was all over and done with (less than half an hour) I was very pleasantly surprised. Now this was my first perm like I said in 30 years, and I had a couple spots that if I really wanted to take the time and go back and have her correct a couple places I could've done that but I think overall I chose not to do that for two reasons. First I wanted to take my time with this new opportunity and work with my hair that is normally very straight for the most part with a permanent and second I really feel like I could live with it. I had a straight area in the front and the back was definitely not, as curled as I was wanting. Now the kicker. I absolutely am going back to get another perm. I love my hair. It's super fun. I can blow it out straight and it has lots of body that it didn't used to have and I really love the it! It's fun like I said, and it's definitely something that I want to keep. I don't think I'll go back to straight hair again. It has been the end of May that I got my perm and there's still plenty of life in it. I will probably go back in the next couple of months for another perm. My hair wasn't damaged and it wasn't frizzy and it was overall a really great experience. The reason why I gave four out of five stars is that the salon was a little dusty, there wasn't much product to look at for someone like myself who has not been in the hairstylist game for a long time and I was looking for more support from the staff. I felt like they should've/could've been more proactive in that area instead of me needing to ask questions and then I kind of felt dumb so I just stopped where I was and I didn't ask any more questions about product or anything else like that. With all of the above mentioned in mind, I absolutely would suggest locks and lashes and like I said I'll be returning.

Robin is iconic and gives me the hair of my dreams/vision boards every single time. Anddd styles my…read morecurly hair magically. They are literally the best and I highly recommend them to everyone I know

Count 2: don't lie again. Your stylist Randi is just the…read moretool you tried to use to take over customer's money without respectful service. Go away!!! Don't talk to me. Shamed of you. Count 1: to the staff who replied to my previous review, Stop talking to me. I have no desire to converse with someone who is ill-mannered, disrespectful, and a liar. If you persist in spouting nonsense, I will simply start a new review： "This place will do absolutely anything to squeeze money out of customers. If you go there and meekly let them rip you off, they'll act as if everything is fine; but if you refuse to let them fleece you, the staff and manager will gang up to lie and bully you. They'll fabricate stories--claiming you were shouting or pacing around threatening them--and even threaten to call the police. I was actually sitting by the roadside writing this review while waiting for the police to arrive; yet, in a classic case of the aggressor playing the victim, they accused me--a small woman--of pacing around and threatening them. I honestly wonder about their sanity--I was sitting down the whole time writing this review, so when exactly was I supposed to be pacing around? I even asked the police officer if I had been speaking loudly, and he didn't think so. How long can a business that operates this way possibly last before going bankrupt and shutting down?"

Terrible customer service. Staff watched me shop the entire time like I was a thief. Used to have…read moregreat customer service and make me feel welcomed. Would rather drive to Albany than fee this uncomfortable in Sallys.

OK so, Sally beauty supplies are typically the same. And this Sally's was very typical of what you…read moreexpect. Hair and beauty products abound. I needed a tweezer, and the lovely young woman working greeted me and asked if I needed help. She came over and we discussed the relative differences between the many tweezers and I made my choice. What makes this five stars is that she gave her honest opinion. It was sincere and not the most expensive option. It was based on her experience trying all of the tweezers. I appreciate that sort of sales integrity. As I was checking out, she also corrected all the information on my account, new phone number, etc. So, thank you young woman, whose name I neglected to get, for making my quick stop at Sally's great.

I'm sad to leave this review as I'd had one previous appointment that went great! I made an…read moreappointment 2 weeks in advance and was REALLY looking forward to it, but getting there 5 minutes early to an empty and dark shop with no note on the front was very disheartening. I waited for 15 minutes after my time hoping maybe....they just had to step out or something but nobody showed up. I looked up reviews and unfortunately found out that this is a very common occurrence unfortunately. I really wanted to keep supporting them since they're an LGBTQ+ run business but this kind of ruined my day and just....sucks. I hope they're doing ok and can figure out better times for them? But I wouldn't recommend coming here as it's not guaranteed that you will even get your hair cut. :(

My daughter and I have been going to Dial H for years. We have always been happy with our cuts and…read moreconversations. The stylists are great. However that being said. We had an appointment get cancelled do to a cold(totally fine and understandable). I got a message to reschedule my appointment. I set up an appointment for two days later. When we arrive it was dark and locked up. Thinking maybe she was sick still and forgot to cancel the appointment I was forgiving. We then decided to schedule another appointment 3 days later. Again it was dark and locked up. Never a cancelation. I wasted my time and money driving driving here and waiting. I've left emails with no reply. So unprofessional. If you've gone out of busy let your customers know.

I would rate this place zero stars if I could. I have thin curly hair and the stylist talked me…read moreinto getting layers!!! As a hair stylist you should know you do not do this for my hair type and it's a sham I had to learn the hard way! My hair is still trying to grow back, not to mention the layers were uneven and choppy. Do not go here if you have curly hair !!!!!

I took my daughter here for a haircut and she had a great experience. Crystal asked how much she…read morewanted cut off and then made sure my daughter could see how much was going to be cut off to make sure that was correct. And it sounds like such a simple thing but my daughter has had experiences where she's say "I would like it cut just below my shoulders" and end up with something closer to a "bob." Crystal was also very pleasant and friendly to talk with. Never felt like she was trying to 'push' my daughter towards a specific style. Like "you should really do this, it will look amazing on you!" Rather Crystal did make a few small suggestions and then clarified that it wouldn't affect my daughter's ability to have her hair in a pony tail. My daughter went ahead with a few additional cuts and it definitely turned out even better. I asked my daughter if she would want to come back and she said "definitely!" :) We also scheduled out appointment online, which was easy and quick to do. We showed up a few minutes early and Crystal was just finishing up with another customer so we didn't have to wait around at all. There's a comfy couch to sit on, which i really liked b/c normally, I might either sit in a salon chair or in the waiting area (where I'm more out of touch w/ what's going on). But this way it was easy for me to be part of the conversation and my daughter knows I'm right there if she needs anything. Parking is easy as there is reserved parking for customers only. Credit cards are accepted and you can leave a tip using your card (or not) if you'd like. Certainly a place I'd recommend to anyone (guys can get cuts here to) and especially students as they all get discounts :)

Jennifer did such a great job on my hair!!! I love it!! She gave me the best bob that I've ever…read morehad!! She is the real deal!!! Highly recommend her!!

I've driven past this salon every day and I finally made an appointment. so glad!…read more Ellen, female business owner, gave me a fabulous haircut and wonderful foil. I was so pleased. If you're thinking about coming here, DO!! I should've done it long ago.