The cashier with the black curly hair was rude and obnoxious. No one was on the floor and no one came to help me. Everything was unorganized. When I asked for a free sample - she rudely said - WE DO NOT HAVE ANYTHING! No need for the attitude. Its only Ulta - read more

Horrible customer service , meanwhile every fragrance is locked away. It was like an insult to ask an associate for any type of assistance to get a cologne that was locked away and out of sight. One cashier seemed totally disgusted and really showed it. I avoided going to "HIS" register and instead waited for the other cashier to be free. No "thank you" or form of courtesy whatsoever. This is the first Ulta I have ever been to where the sales people try their best to avoid customers. I ended up just buying the cologne without even knowing what it smelled like , there were no sample bottles and I was told I would have to "buy it to know what it smells like". Not a good experience at all. Garfield Ulta Beauty shopping experience was AWFUL. read more

Ulta Beauty - Ulta Beauty (Garfield , NJ) - Hair Salons Near Me - Garfield, New Jersey

The Csa Lisa was really kind and helpful when i was looking for a concealer, even offered and successfully applied it. if i could give her 10 stars i would :))) read more

Love this Ulta Beauty located in Garfield. The ladies that work in the store are super nice. This is a smaller location, quite frankly they are the best location I have seen in Northern NJ. What I love most about this store, is they always have vegan, animal cruelty free products which are the only products, I will purchase. Everything I buy is always in stock, if it's not, the ladies are more than helpful with getting the item for me or directing me to the store that has the item. Very grateful to have such awesome service by very kind ladies at this store. Love the professionalism the entire staff exudes. read more

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This is a terrible store to shop at ..terrible staff everything is locked up you can't get to anything and when I asked for a manager, I was told NO ! read more

I bought a product online and drove 31 minutes to pick it up. From past experience with "ethnic" products, I knew to check to see if the item had been tampered with before I walked away from the counter. I was so flustered that I did not check until I got home to see that they got my entire online order wrong. I ordered a nail buffer, and got make-up wipes. Incompetence, and bigotry.... The jar had, in fact, been opened; the safety lid peeled back, and the contents dipped into. When checked for similar tampering, the other two jars on the shelf had also been opened in a similar fashion. When the obviously flustered, very helpful, employee checked in the back, there was no more of this product. Also, the next delivery which would only include 1 (ONE!!!) of this particular item was not due until next week. She was forced to refer me to the store manager who was at the register because there was a line of 6 customers and the only one available employee was doing her best to assist me. The customers waiting in that line of 6 people, literally, were asking for someone else to come to the register. This online, pick-up, experience took almost an hour of my time. Rather than offer a discount, or top off one jar while declaring the other of THE ONLY TWO JARS on the shelf a "misfire," she chose to become rude, ugly, and hateful. The oversized, poorly applied, false, eyelashes on her face screamed her true character. This $21 product is $44 on Amazon; the hate is real and cancerous. Who is that important? Truly, Black Lives Matter. read more

Worst Ulta I've ever been in. The shelves were empty all over (see a few pics below) and the customer service was terrible. 1st Associate- Hi how are you? Need help with anything? Me- yes, thank you. I'm here for something specific.. Tell her what it is... 1st Associate- oh yea two faced has a lot of highlighters... walks away... thinking she's going to get the one I asked for.. or show me.. nope! Just walks away.. ok thanks 2nd Associate- Find everything you're looking for? Me- no, I'm looking for blah blah blah 2nd Associate- Ohhhhh Well after this I decided to leave because I can go to any other place and spend my money there and receive better service than that! Horrible! Never again. read more

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:( I'm really disappointed with how my hair became. I dyed it 10 months ago and the color went from copper to a complete blonde within 1.5 months. About 4 months ago I decided I wanted to dye it back to my natural brown/black, However...in these four months that I've been trying to change the color, it fades within 2-3 weeks back to the blonde each time! The last stylist I went to finally figured it out, saying that this Ulta put in WAY too much lifter and that's why another dye isn't sticking on top (including the original copper color). I had to do 2 conditioning treatments for the dye to stick. I mean, they did leave the lifter in my hair for over an hour but I thought that was normal? My recent stylist said maybe 30 min would have been fine, but anything more than that was harmful due to the strength of the lifter they used. If you have dark hair and are looking for a lighter color, this may not be the place for you because it is very difficult to change it afterward. read more

The staff is amazing here. I can't remember the persons name exactly. I think his name was Doug. He was very helpful.

Wow! What a great experience. I usually like to order cosmetics online but we needed to make a purchase right away before a trip on a Sunday and this store was open and showing that it had what we needed when we checked online. We were greeted and offered help by several smiling staff members. The young ladies we encountered that were working there were all so nice and helpful. Thank you to the young ladies working there today for being so kind and helpful because I had actually had an awful experience a little earlier at a different location. The store is bright, clean and organized. This is actually one of the nicest Ulta stores I've been in and I'm glad I went. Customer service was great, they were helpful without being pushy and items we needed were in stock and easy to locate. The cashier looked for the specific gift with purchase and they actually had very nice gifts with purchase which were in stock. I'll bypass the Maywood Ulta location from now on and spend an extra 15 minutes getting to this location as the service is night and day in comparison. read more

Jeanette at the hair salon is the most amazing person. I trust her with my life when she does my hair! She is so good and makes me feel so welcomed. This woman is God's gift to the world. read more

iI have continuously has bad service i. that store in the Mac Makeup area ether there is. one there or when it is I have felt very ignored . This is very disappointing because the store was in alternate solution to going to the mall . I went today and the cosmetic person who was doing someone's makeup did not even acknowledge me so I sought Out another Brand. the girls at checkout were nice and polite but THIS MAC AREA AND ITS CUSTOMER SERVICE DO THIS I ONIC BRAND NO JUSTICE !!!! signed a 25 year MAC CONSUMER read more

If you come here and need help ask for AR He is amazing! Great attitude and communication He's very personable and helpful Been to different Ultas and been to this one before and hes the best one ive dealt with read more

I was looking at perfume, and a lady came from behind the counter, asking if she could help. I said, No, I am just looking. Her reply was, Are you sure you don't need help? Maybe she should have been worried about the long line! However, since I was her target, she felt I needed to be watched. read more

It's an ulta, Nothing spectacular from other ulta's. When you walk in you have the perfume in front of you and the Makeup to the right. As you circle around the store you will find a plethora of hair and skin products. If you turn around quick enough you will catch a rare glimpse of an infamous "store employee" following you around to make sure you are not stealing. Their mating call sounds something like "is there anything I can help you with". November seems to be their mating season. Their perfume is a bit on the expensive side and sometimes Marshall's has the same scents or brands for half the price of not cheaper. I like to go to Marshall's first and see what they have, and because they don't have samples I will then head over to ulta and sample those scents, then head back to Marshall's and pick it up. Now while in the "perfume zone" if you are super quite you will be able to scope out one of the stylists swinging around in their stylist chairs or doing a "satanic ritual" aka "a perm". Seems a bit weird to put a salon right next to another salon (supercuts) but I guess it is a different clientele... Now as you wind the round about and hit the registers don't forget to pick up a few WAYYYY overpriced little travel sized bottles of products for about half the price of a regular sized bottle but only an 1/8 of the size. As you are leaving the store do a good deed and stop into pet value and make a donation to a local shelter or what ever they happen to be fund raising for that month. read more

If I could give this a zero I would. My girlfriend had an appointment there and arrived on time. Checked in to find out early that morning the girl called out. She never received a phone call or an apology. This is after driving 45 minutes to the place. That's not how you treat your customers. Not only will She not be returning but I advise others not to go as well. read more

This is my nearest ulta the ladies are super nice today I went to ulta to get the Maddison beer pallet but they didn't have so I just bought my things and went so I had to wait for my dad and one of the workers invited me back in because it was Cold in the place I was standing she said she didn't want me to be cold which was so nice whenever I want to pay they are so nice read more

The First time I came in I got a haircut by Catherine and she did an amazing job I was happy with my service then I was going on a trip so I called in on Tuesday Morning to set up an appointment on Thursday they had little availability and ended up setting an appointment for Thursday with a different stylist I planned my job around my appointment to then get a call the same day that the stylist had a family emergency and they could not accommodate me at that time of my appointment but if I wanted to come in that same day I would have to pay more because it would be with a master stylist I understand that inconveniences happen but I shouldn't have to pay more for an appointment I had already set up in advance and if anything they should accommodate me read more

HOPELESS!! Don't bother calling to see if they have stock on a certain item, because first they: Put you on hold forever, then: Tell you the computer might be wrong, it says they have 'one piece', but they are not sure, then: When you ask if they can check the shelf for the item, they act annoyed and say they will 'send an associate to look for you', then: Leave you on hold forever, hoping you will eventually hang up and stop bothering them. read more

Leanna is a miracle worker. She's the elite stylist at this location. My hair was completely dead from making poor color choices with my hair and completely fried it. I constantly wore my hair up to hide it. She gave me a cut and blow out and I couldn't be happier. My hair is healthy and filled with volume. I HIGHLY suggest you go see her in the salon, 10/10 recommend. read more

I always find what I'm looking for in this location. I'm closer to the one by Willowbrook but I drive all the way to Garfield. They're always stocked. Today I was helped by a girl named Katherine. She was SO KIND, Helpful and knew her product knowledge. She then took care of me at the register. I had a return/ a gift card then payed with a card. She was so patient with me while I was kind of a mess. Lol read more

I visited this store this past Sunday to purchase a gift for my nieces sweet 16 I wanted to get her Gucci bloom perfume she loves and a couple cosmetics maybe also. First thing I was approached by two "managers" maybe they were maybe they were not but both seems to be very interested in everything I touched and followed me in every isle I was in. It seemed as though they thought I was going to take something and to me was very rude and obnoxious. Once they stopped they had a employee present to be a shopper and literally stand next to me and act like a weirdo the whole time she had a turban on and was a big lady she pretended like she didn't know what she was looking for but stood next to me the whole time if I was right she walked next to me. There were two women in the store stealing Urban decay makeup and a couple of the small perfumes and the alarm went off twice while I was in the store. I am a platinum member and a ulta Mastercard holder. I spend thousand of dollars at ulta every year and never was harassed like I was in this store I absolutely plan to go in and make sure I get all of these women's names and complain to their corporate about how I was treated ! I bought cotton balls and will never spend a dime in this store again. I hope they keep sending their staff to stalk people who buy products in their stores while thieves run out with merchandise I'm sure they will all be out of jobs soon enough. read more

I went for the beauty fest for this store. When we they gave us a coupon and another lady was handing out free gifts. She completely ignored me and started handing it out to other people. I felt terrible in that store. I went to the cashier and asked for a goodie because I never got one. She handed me ONE goodie that was makeup bag that was fairly small. While she gave other customers MORE THAN ONE gift. Honestly, disappointed and I felt like I was not welcomed AT ALL. read more

This is most likely my favorite ulta! Its close enough to me even though theres one more location that is closer but I love this one. The customer service is always great, they are so clean and always have everything fully stocked. I just finished getting a 60min facial from Leah and it was amazing. Worth every penny and I loved how she recommended an awesome exfoliator for my skin. It was so relaxing! Always a happy customer when it comes to ulta in Garfield read more

I had a blowout and make-up done for an event. Rafael did the most beautiful blowout I have ever had. He was so patient and did exactly what I wanted. Sabrina did my make-up and again did exactly what I asked. I am very simple and do not usually wear make-up so I did not want to look super over the top and again she did a wonderful job. Everyone was wonderful. I highly recommend them. read more

I walked in a few days back and the atmosphere isn't that welcoming. I think I prefer Sephora way better

Had my hair done at the Salon by Kat, she did an an amazing job! She was very attentive and gentile always checked to make sure I was comfortable and my hair turned out better than I ever could have imagined. If you're looking for a stylist definitely go to Kat at Ulta. read more

Felt like I was being followed the entire time I was in there. I was uncomfortable. I prob won't be going back honestly...

I know getting your hair cut with someone you don't know is super nerve racking, but trust me, book with Rafael at this Ulta because you'll be in good hands (because that's exactly what happened to me!) I really needed a haircut bad and was looking online for a salon that was close to me that was open late and this Ulta popped up so I didn't hesitate to book an appointment. However, I've never had my hair cut by a guy before, which made me nervous, but I NEEDED a haircut - like yesterday. I'm so happy I did! He made sure that my hair was healthy, gorgeous and fabulous - even for someone with medium length hair! Do yourself a favor and see Rafael. He'll make you look BEAUTIFUL and make every girl say, I want her hair! read more

On a whim, I chose to have my makeup done at the Ulta in Garfield. I didn't want to have to find parking at the mall. Well as the saying goes. Everything happens for a reason...the reason was I met Lisa at the MAC counter. She was incredible!!! I was going to a Halloween party dressed up as Cher. Before I got there, she already researched all the different ways Cher wore her makeup. She took her time to make sure it was perfect and it was!!! She nailed it. While talking she told me that she loves doing makeup because she can make people feel beautiful. I can't wait to have my makeup done by her again. If you ever need your makeup done. Go see Lisa at the MAC counter at Ulta in Garfield. You will leave feeling beautiful read more

i like ulta, but everytime i go there they follow me around, whether i'm with my brother, my friend or myself. (we're all people of color). i worked retail so i know the whole " need help" scenario, i could peep al their eyes just following us everywhere. i typically like to spend 30-45 mins in ulta just being indecisive, buuuuut, chill. plus i'm a platinum member & i think with my spending all this money i'll get a little bit of respect.. i'm just going to shop online. read more

The salon staff here are amazing, I have always dreaded going to get my hair cut because most of the time I leave unhappy. I recently started going to get my hair done here by Jamie and she is absolutely amazing. She listens and does exactly what I want, she's extremely personable and easy to talk to. Not to mention she gives amazing head massages when washing your hair. I would highly recommend her to anyone wanting to get their hair done by a professional. read more

I actually had pretty good service, surprisingly because I have a history of bs with Ulta locations. It was nice and empty, clean and everything was stocked. I think I'll be making it my go-to read more

this store is super clean !!!! i went in here to pick up the nikita pallet for my son because he's simply obsessed , i ran into an employee who's name was ar , i explained to him how much it meant to my son and he too k me to the place where it would be unfortunately there wasn't anymore, he offered to go check the back and he did and nope .... he saw the devestation in my face and offered to order it for me and give me free shipping !!!! he was so polite and accomodating it felt great to know he cared enough to go the extra steps for me ..... retail needs more people like him !!!!!! thank you ar !!!!!!! read more

So this Ulta Beauty is new and extremely large with a lot of inventory and I give it two stars for that. However, I've only been here once and I'll probably never visit again. I came to this Ulta because I was told by a store associate at another Ulta that this Ulta would have what I am looking for. So I enter the store and was immediately impressed with its large size and that is was new, excited me. I was greeted immediately then asked the store associate for the product that I am seeking; I included in the conversation that I was told by another associate in another store that the product was here. The other store associate that told me the product was here was on the phone with another store associate at this Ulta location to confirm. I witnessed this conversation with my own eyes. But girl that I spoke with at this location was clueless but helpful ONLY in the beginning. We couldn't find the product but I knew they had it, my instincts told me and I don't believe what everyone says anyway, lol. I requested managerial assistance and waited A WHILE to get it. Finally the manager comes out, another clueless chick with little to no direction, we then searched the beauty isle for this unique yet popular product I was eager to use but she too couldn't find it UNTIL she dropped something on the floor then went to pick it up and waalaah there was my product, several of them just sitting there lonely and unpretentious.. I was happy finally and the manager apologized. So after that I stayed in the store a little longer to look around and felt like I was being followed or watched. I didn't appreciate having that feeling at all. I am an Ulta platinum member and don't deserve that kind of treatment especially after being drained out of my mind from dealing with ignorant little girls posing as knowledgeable professionals. Won't be back, not even on my worst day. read more

Probably one of the worst Ultas to go to in terms of customer service. I went twice in a week and both times I had a similar experience. The first time I walked around looking for an item for a few minutes and did not receive assistance as two associates were more interested in discussing a possible shoplifting attempt earlier in the day. I'm not sure that loudly discussing this in front of customers is appropriate. The second time I went the male associate who rang me up was extemely rude. He first walked away while I was on line to attend what seemed like a personal matter outside. When he returned he did not even call me over but asked me my phone number from the other end of the line. Then did not bother to ask me how I wanted my receipt as he was more interested in looking at the purple lipstick on a purple haired associate who leaned over the counter to show him her look. I had to grab my own receipt and was not even told to have a nice day as I was being ignored while he marveled over her lipstick color. I liked that this Ulta was closer to my house but I rather take the extra 10 minutes and go to the one in Clifton. read more

i have been there to get ombre done, i showed the picture to Erica and she said fine. But the outcome was neither like the picture i showed to her nor ombre. it was like top of my hair dark color, bottom was orange, like two separate colors, nothing blends in. What I was looking for wasn't orange at all either. And then we scheduled an appointment with the designer with blue color girl to fix it. Now, I don't know which one is worse. I spent 5 hours on my first visit and on the 2nd, I spent 2 hours there with addition to $200 and more, and I'm so embarrassed to go out with this hair, I really need to get dyed again. Horrible horrible place, horrible designers, they are absolutely clueless, I don't know why a well known place would hire that kind of designers, so disappointed! read more

This ulta just opened by me and it's a dream! Super big and clean. The staff is super friendly and they carry MAC. Because I had little ones I went 15 min before the were closing and the girl at the MAC station was super nice and helped me get the perfect nude color. Couldn't stay long but loved! The fact that I have a nearby beauty store now read more