Disappointed in brow services at the MedSpa. This was my third time having my brows waxed and…read moretinted by Vera. I keep thinking each experience is going to improve, but it hasn't. Vera is not warm and can be argumentative. This time, the narrow end of my brows had either been removed, or hadn't been tinted. She accepted my appointment to fix them, but refused to admit she had made a mistake and continued to pluck in the area that was already too thin. Definitely not going back.

I've had good and bad experiences here. Unfortunately last time I went, Rosemary absolutely botched…read moremy hair. I couldn't believe I was still charged, and it's still growing out from that, which is why I want to warn others. It was so unfortunate because I got it done for an important event and there was no hiding what was done to it.

It was a good place…read more This was a good hair salon. Every time I went there, I was happy. But my favorite stylist left. After that I tried other stylists and they were fine. And always very gracious. I never felt awkward going in. I always felt very comfortable.. The last time I went there. I was gushing about how much I liked it there. And I said I hope you guys never go away... They must have known they were closing, but they never said anything. I left there with my latest stylist's card... I had a weird feeling that they were talking or laughing about me behind my back. Because I swear about a week later the whole place was closed permanently. I have no idea what could have happened. But possibly when covid hit, the salon took a financial hit. I actually don't even like going for haircuts, but this place was special...

I cannot express enough how wonderful this studio is. So often I feel uncomfortable in a salon, or…read morelike I don't fit in. But the staff at Smooth could not be more welcoming. Stephanie has colored my hair twice now with amazing results. I feel so much more confident in my day to day life. The color stayed for quite a while. Even when it did fade with the sun, as to be expected, it faded in a way that made it look really neat. I also brought my 13 year old in before a big dance. I am blown away by how amazing and beautiful she looks, and she is still in jeans and a T-shirt!!! The makeup is age appropriate and not overdone and the hair is on point for her dress. I could not even begin to wish for anything more. Thank you so very very much Stephanie. If you are reading this and on the fence about going, stop in, give them a try. I promise you will be so glad you did.

I have been going to Jen, owner/Master Stylist at Salon Riza for close to 10 years. Jen is a very…read moretalented and highly trained master colorist. My hair color always comes out looking natural and flattering for my skin tone. The Salon is immaculate, light, bright, and modern. The staff are very friendly. Jen has a team of very talented stylists who take great pride in their work. Highly recommend.,

Stop there tonight on my way home, I was in desperate need of a haircut. I had tried another place…read morebefore landing here. Luckily they did Hair cuts and set me up with an appointment, about 15 minutes from when I arrived. My server today was Jenny. She was very professional and asked what I wanted. She cut my hair to my specifics. I left there feeling very good about this place. I would highly recommend this place.

I had the most pleasant experience at Epic! Kalin was amazing! She cut My hair just the way I…read morewanted and we had a fun time. I got my very first hair extension put in and I am hooked! I highly recommend Epic Design, I just wish I could bring them home with me to Virginia! I am looking forward to seeing them one more time on my vacation for a manicure and pedicure!

I'm new-ish to the area and was in dire need to find a place that could cut my relatively simple,…read morestraight medium-length hair. To my surprise I have been on the hunt for this for about 2 years. The hunt has stopped. I was very pleased not only by the cut I received but by the studio itself. It's deceiving beautiful on the inside (the outside building is just a ho-hum plaza). Kalin did my cut and was very friendly and understood what I wanted....and for the first time ever...kid you not...I didn't feel the need to go home and re-do my hair after I left...and I didn't get raked with additional costs for blow-drying it (who pays for a cut then gets told it doesn't include drying...it's like saying a shampoo doesn't include the rinse). So thanks ladies, I finally found my place and you now have a loyal customer!

One of the most traumatic experiences of my life is finding a new hairdresser. I usually have to be…read moreforced into it. When my last hairdresser decided to drastically cut back on her hours serving only her family & friends, I knew I had to move. I tried another hairdresser in her shop and gave her two tries; it wasn't working. Meanwhile, I have lived i Wilmington for 11 years and had only one experience at another shop which was not very favorable (I consider myself fashion-forward despite being a boomer). I saw Bella Terrazzo's new location and decided to pop in and see what they could do with my hair. I was pleased with the suggestions and sat down for a cut. This was 6 months ago. I recently tried waxing which I had never tried before. Surprised to find out my hairdresser would do it herself (not another person). I am pleased with the results of that also and plan to go back for this service. Friendly and helpful people! Like the owners also!

I went in for a dye/cut and I'm really pleased with my results! Ashley took time to help me decide…read morewhat I wanted for color and helped me talk through how short I wanted to cut my hair! Really friendly and nice atmosphere, felt really comfortable!! Big, big recommend :)

I never seem to know when I'm going to decide it's time for a haircut. I always have good…read moreintentions of booking an appointment with my regular barber, but by the time I finally make up my mind that I need a cut, I'm usually looking for something that same day. More often than not, his schedule is already full, and I end up calling around to a handful of places I've used over the years. This time, nobody had any openings and I was definitely overdue for a haircut. I remembered taking my sons to the Supercuts in Haverhill years ago, so I gave them a call. To my surprise, they were able to get me in that same day, which was exactly what I needed. My stylist was friendly, easy to talk to, and gave me a great haircut. The price was very reasonable, but what stood out even more was the overall experience. The salon was spotless, everyone working there was welcoming and professional, and they went out of their way to be accommodating. I'll still do my best to plan ahead and get on my longtime barber's schedule, but when I need a haircut and can't wait, I won't hesitate to come back to Supercuts. Great service, friendly people, and a genuinely positive experience from start to finish.

I walked in without an appointment. The place looked clean and modern…read more I only waited maybe 5 minutes and it was.my turn. The woman that cut my hair (I forgot her name, sorry) was very friendly. She did a great job.

I am SO happy I found this salon! I just moved to the area from out of state and my eyelashes were…read morein desperate need of a fill, Elvira happily fixed them and did a great job! The salon is really cute and clean, from the moment I walked in I felt comfortable. Elvira is amazing! She was so friendly and personable and gave me a warm welcome to the area! I hope everyone else here is this nice! At the end she gave me tour of the salon and explained all of her other services that I can't wait to try!

Elvira did my make-up for a special occasion. She even came to the salon where I was getting my…read morehair done by my regular stylist. She was wonderful to work with. So kind and gentle and gave me just the look I wanted. I would def use her again!

The owner is extremely unprofessional and borderline rude. I've been here multiple times. The first…read moretime, I finally found a tech who actually did my brows right. Unfortunately, because of school and work, my schedule got messed up and I had to start seeing the other tech and eventually the owner. The other tech did not meet my expectations at all. The next visit, the tech I liked was not working again, so I let the owner do my brows. Since she had another client mid-appointment, she asked if I was okay with the other tech finishing my lip service, and I said yes, no problem. Once everything was done, I immediately noticed my brows were uneven and off. I asked the other tech when the girl I liked usually works because, honestly, yall keep fkn up my brows. The owner, while actively working on someone else, jumped in defensively saying she did not fk up my brows and started listing how many years she has been doing brows etc talking to her client and not me! I told her plainly that my brows did not look like this when I walked in and that I asked for a simple clean-up. She continued going on and on about her experience, how she never fkd up anyone's brow talking with her clients as if I'm not there. Getting validation from her client. She obviously probably rushed my brows because she knew she had a client coming or something ...? I explained clearly that I came in with symmetrical brows and was walking out with two completely different shapes. Instead of taking accountability, she kept talking in circles to cover herself. I paid and left because I was not going to argue in the shop. A week later, my aunt, who also goes there with me, told me the owner was talking about me behind my back, asking where I was and mocking that I said she fkd up my brows like I was lying... First of all, why are you discussing another client with a different client? That alone is wildly unprofessional. Second, I am sure I can not be the first person to tell you that you did a bad job. Being the owner and having years of experience does not make you perfect or incapable of making mistakes. All she had to say was that she did her best and move on. Instead, she dragged it out, ran her mouth, and decided to talk trash about me to someone she thought was my friend. That friend is my aunt. I kept my cool in the moment, but do not get it twisted. Talking badly about clients behind their backs is distasteful behavior for a business owner. Completely lame, unprofessional, and unacceptable. I'm literally walking around letting my brows grow into a full bush just to fix the damage from the last bad job, and now the owner went and messed them up too. 2.5 weeks without my brows done. That alone is frustrating enough. But to then hear that she's still talking shit and running her mouth about me? That's beyond upsetting. I'm the one stuck walking around with uneven brows because of their work, yet she has the nerve to mock it like it's a joke. It's embarrassing, disrespectful, and honestly infuriating. I'm dealing with the consequences on my face while she's busy talking instead of taking accountability.

My eyebrows look great after getting them done here! They did a great job, and I literally got hit…read moreon after getting them done- they look that good. The service was quick, clean, and exactly what I wanted.