The owner is extremely unprofessional and borderline rude. I've been here multiple times. The first…read moretime, I finally found a tech who actually did my brows right. Unfortunately, because of school and work, my schedule got messed up and I had to start seeing the other tech and eventually the owner. The other tech did not meet my expectations at all. The next visit, the tech I liked was not working again, so I let the owner do my brows. Since she had another client mid-appointment, she asked if I was okay with the other tech finishing my lip service, and I said yes, no problem. Once everything was done, I immediately noticed my brows were uneven and off. I asked the other tech when the girl I liked usually works because, honestly, yall keep fkn up my brows. The owner, while actively working on someone else, jumped in defensively saying she did not fk up my brows and started listing how many years she has been doing brows etc talking to her client and not me! I told her plainly that my brows did not look like this when I walked in and that I asked for a simple clean-up. She continued going on and on about her experience, how she never fkd up anyone's brow talking with her clients as if I'm not there. Getting validation from her client. She obviously probably rushed my brows because she knew she had a client coming or something ...? I explained clearly that I came in with symmetrical brows and was walking out with two completely different shapes. Instead of taking accountability, she kept talking in circles to cover herself. I paid and left because I was not going to argue in the shop. A week later, my aunt, who also goes there with me, told me the owner was talking about me behind my back, asking where I was and mocking that I said she fkd up my brows like I was lying... First of all, why are you discussing another client with a different client? That alone is wildly unprofessional. Second, I am sure I can not be the first person to tell you that you did a bad job. Being the owner and having years of experience does not make you perfect or incapable of making mistakes. All she had to say was that she did her best and move on. Instead, she dragged it out, ran her mouth, and decided to talk trash about me to someone she thought was my friend. That friend is my aunt. I kept my cool in the moment, but do not get it twisted. Talking badly about clients behind their backs is distasteful behavior for a business owner. Completely lame, unprofessional, and unacceptable. I'm literally walking around letting my brows grow into a full bush just to fix the damage from the last bad job, and now the owner went and messed them up too. 2.5 weeks without my brows done. That alone is frustrating enough. But to then hear that she's still talking shit and running her mouth about me? That's beyond upsetting. I'm the one stuck walking around with uneven brows because of their work, yet she has the nerve to mock it like it's a joke. It's embarrassing, disrespectful, and honestly infuriating. I'm dealing with the consequences on my face while she's busy talking instead of taking accountability.

My eyebrows look great after getting them done here! They did a great job, and I literally got hit…read moreon after getting them done- they look that good. The service was quick, clean, and exactly what I wanted.

I had the best experience here yesterday! I booked the relax package with includes a massage,…read morefacial, mani and pedi. Trudy LMT gave me the best massage ever and I left with decreased knee pain! She truly listens and targets your needed areas! Lindsey G. Esthetician tailored a facial to my needs. Hallie performed miracles on my nails and I left with the prettiest toes ever! Overall, I felt so pampered and I ended up booking again for next month (I need to take better care of myself) and if you want to take better care if yourself this is the place to do it! Oh Allison the the manager is a sweetheart and makes you feel so welcome! I can't wait til all the covid restrictions are lifted.

if I could give a minus review I would!! Stay far away from this place!! No customer service here…read more I bought a GLO product that was not working so I brought it back to exchange. The girl behind the counter fixed the pump as she wasted the product and then send we can't take it back.... It's not defective!! I didn't use it she did!! These products are expensive for very little already, and they don't give you much to begin with!!! I've also been there for a facial once given to me as a gift, very low quality experience there too.

This franchise is amazing. Beautiful building. Professional staff and an atmosphere of comfort.read more

Came here for my first Brazilian months ago and I will not go anywhere else! It's super clean and…read moreeveryone is so friendly. The feng shui is it!

Made an Appointment for 10/22 online for Salem. Got two emails confirming. Showed up on time, place…read morewas locked up tight. Sign on the door said if door was locked, please wait in your car. Did so for 20 minutes, nothing. Tried calling, got voice mail, left a message, never heard back.

Andrea is amazing. She's does an immaculate job. Best wax in the area. Absolutely trust.read more

They are profesional. Talented. Friendly…read more Amazing work. They accentuate my eyebrows which are usually thin with no arch. She keeps it it full and adds an arch!!! Rupali always comes through. I also get it tinted light brown well worth The upgrade!

You shouldn't hire people who don't have a genuine eye for brow shaping. Leaving with ugly brows…read moreafter growing them out is one of the most disappointing experiences. I could cry. She randomly cut in to the bottom of my brows. Did not deserve a tip. Go to Ulta and ask for Zack. He'd never do you wrong like these ladies. STAY AWAY.

Quinn did my first-ever gel nails and they looked amazing! Easy to work with, pleasant experience…read more My only feedback is a little pricy in comparison to some other places, but it would not deter me from going back.

Really disappointed to leave this review. I have been to their second location multiple times but…read morethis was the first time at their first location. I went to this location because they did not have any appointments for the other. I went in for a regular pedicure and a Gel-X manicure. I've gotten Gel-X many times before and have never had a problem. The nail technician was very nice but I'm disappointed in the work. Polish was left on the skin around my toe nails. And the Gel-X is crooked on my hands. Unfortunately I didn't notice how badly they were uneven until the polish was on at the end and they were closing. Lady Vixen has always been great to me but I would recommend their second location over the first.

I have had such a great experience here the couple of times I've been! I came in for waxing…read more(eyebrows and Brazilian - saw Samantha) one time and a spray tan the other (I will def be back!), and from start to finish everyone was incredibly kind, professional, and welcoming. The owner and staff are truly body positive and made me feel so comfortable the entire time. Nothing felt rushed, everything was explained clearly, and the results were amazing. You can really tell they care about their clients and proper training. Highly recommend to anyone looking for a place that feels safe, friendly, and uplifting!

Had a great experience with a lash lift and tint with Ashley. I love my results. It's so hard to…read morefind someone you can trust with eyebrows and she SLAYED it. Glad to have found my new go-to.

Dirty. Enough said. I didn't even have my lashes done because the waiting area gave me the ick...read more

I LVE This New Eye Lash Spa...It's Simply Gorgeous! It Has Such A Warm & Inviting Zen Like…read moreAmbiance. The Spa Owner Irmina, Her Husband Adam And The Entire Staff Are All Simply Exceptional...They Go Above And Beyond To Accommodate And Ensure A Pleasant Experience. The Lash Artists Are All Very Friendly, Knowledgeable And Courteous Professionals. They Explain The Whole Process In Detail, Step By Step Along With Care And Maintenance. I've Been Getting My Lashes Done Here Since Day 1 Of Their Grand Opening...After Continuously Being Disappointed By All The Rest! The Art Of Lashes Brought My LASHES To LIFE...They Are True Eye Lash Goddesses! I Get Compliments On My Lashes EveryWhere I Go...Even WEEKS After I've Had My Lashes Filled...Professional Make-Up Artists Admire My Lashes And Comment On How Natural And Full My Lashes Look! There REALLY Is An ART To Eye Lash Extensions And Maintenance And They Are Genuine Masters. I Highly Recommend This Lash Spa To EVERYONE...TRUST...You Are Going TO LVe Them... They NEVER Disappoint! Once You Have Your Lashes Done Here...You Will NEVER Settle For Anything Less Or Go AnyWhere Else! ~GeGe J. Actor/Model

Love Colleen!!!! I get a Brazilian and she's so nice and attentive and makes me feel safe. We talk…read moreabout all kinds of things and it makes the experience a lot more pleasant. It's quiet and peaceful in there so it's definitely up to you and how well you get along with your specialist.

Went for a Brazilian. Have gone many times. It has never been great. But this last time was the…read moreworst. Not even a week and it's all growing back. They rush and take off giant sections so it never comes off clean. Might as well shave and save yourself the pain. If they did small sections they would get better results.