I didn't care for this Ulta especially after the experience I received at the New Hyde Park Ulta. I know that the New Hyde Park is new but the customer service was not on point. They weren't rude but they weren't that accommodating. They have the same brands in different places so I didn't see what I wanted in one place didn't realize there was another place to look. So I asked the person in the front she says did you see it in the back. So she sent me to the back to check it. I walked to the back & it wasn't there either. Usually, they would ask the people walking around to check not tell the customer to walk back there while they were on line. But I did all of that for it not to be there and they having to call them to get it anyway. And of course they didn't find it at all. Then the person next to me also had issues with her transaction. read more

I Never been to Ulta beauty before decided to stop by to see what foundation they had. Plenty of parking but it can get conjested in that area because people are in a rush and don't know how to park or let you pass. Employees are helpful assist you in what you need or looking for. Everything is in sections so it's easy to navigate. They have makeup for all skin tones, nails polish, perfume, skin care and curling/ flat irons. When you walk to the back of the store they have a salon. I didn't purchase anything not sure what foundation I wanted, but will definitely come back. read more

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I shop at Ulta Beauty for NYX and Benefits cosmetics. There is always a sale or a coupon for deals. I used to browse the isles but switched to order online pick up in store, it's hard to get help while shopping in store. read more

Ulta Beauty - Benefit cosmetic - Cosmetics & Beauty Supply Near Me - Valley Stream, New York

I want to give a huge shoutout to Shaniya at Ulta for providing the absolute best service during our recent visit. She helped my mom, sister, and me put together a full face of makeup--from foundation, primer, and eyeshadow to lashes and more--and made the entire experience fun, informative, and stress-free. Shaniya's shade matching skills were spot-on for all three of us, and her product knowledge was impressive. She clearly knows her stuff and took the time to explain different options across high, mid, and lower price points, which we really appreciated. There was no pressure--just thoughtful, honest recommendations. On top of all that, Shaniya was incredibly kind, welcoming, and POC-friendly. She made each of us feel seen and comfortable, which isn't always the case in beauty spaces. Her warmth and professionalism truly stood out. We left feeling confident and excited about our purchases--and it's all thanks to Shaniya. Ulta is lucky to have her, and we'll definitely be back because of the amazing experience she gave us! read more

Pros + Convenient Parking + Online ordering + Great Inventory Cons: - Slow service - Very very very busy - Understaffed IG: QueenOfAdventureNYC read more

The best part about this store is the convenience of free parking lots. But it's very very busy area absolutely the worse during weekends and after 2pm on weekdays. Overall great inventory, I feel they usually have everything and it's clean for the most part (during rush hours can be slightly messy). Every time I visit this location ugh something about the employees they just seem to not care about you as a customer. You ask a question they look at you like "how dare you question me" haha. Never met a single employee who literally took their time to help. I was trying to figure out the shade for Tarte Shape Concealer asked one of the employees to help me and she's like oh you can try the colors on and that was it. Literally they lack understanding about the products. I absolutely disliked the fact I tried asking 1 particular employee a question and literally she kept walking away from me like every few minutes to do absolutely nothing. I was the 2nd person in the store shopping therefore she cannot even use being busy as an excuse!!! The management needs to do a better job at hiring individuals who are enthusiastic about working there!! 1 star for ease of parking 1 star for great inventory 1 star for cleanliness 2 stars off for unprofessionalism and lazy employees read more

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Yeeaaaa sooooo worst haircut ever received in my life. Did reach out to them but all I got was automated emails from Ulta as well as the workers telling me to go back to fix my hair. But why would I want to go back to the same person that ruined my hair? She was a super nice lady but my god horrible haircut. She was cutting my hair vertically not once did she part my hair horizontally to make sure it was straight. Giving it 2 stars because the staff there is nice and helpful. read more

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Save your time and money and shop at another Ulta location. I understand it's a very busy location hence why a lot of products are sold out or off the shelves, but the very few times I have shopped here I only walk out with one of the products on my list or sometimes none at all and not because it's sold out, mainly because this location doesn't carry it. It feels pointless coming to shop here. Not to mention, some (not all) employees can be very rude and have a distasteful attitude for no reason at all. I can say I've only had one good experience with an employee out of all the 4-5 times I've shopped here. Majority of the times it seems as though they don't want to help customers or have any concern for our needs. read more

Had such a great experience 2 weeks ago shopping at this location. Jaely helped me to find some great eve shadow palettes and lip liners. She was not only very knowledgeable but also really friendly and sweet to deal with. She took her time with me and I never felt rushed. What great customer service. I will definitely shop here again! read more

I love ulta as a store! However this location has been getting worse with the employees they have working here. My mom asked 3 coworkers who were cracking up and on their phones the whole time if she can get help matching a foundation. One stated no she's on her break (in the middle of the floor, go talk on yr phone in the back not on the floor) and the other one stated the girl who does that is not here (meanwhile she does makeup for people). In a very nasty and rude tone, there was no need for that. I didn't get to catch their names they had no name tags on, however I must say the cashiers are always pleasant. There was only 1 cashier with a long line, while the other girls were laughing like hyenas on their phones and cracking jokes. Ulta you can do better!! read more

I'm no makeup junky but I can appreciate a centralized location to find what I need and Ulta does just that. It may be a bit costly but still on the bargain side for some items compared to Sephora and other high end stores. On my 1st visit to Ulta I was looking to replace my brushes and I found a beautifully packaged bamboo set that ran me about $12. My 2nd visit came on the heels of a hormonal breakout and I needed help with my skin asap. After Macy*s didn't have the mini sized Clinique products I was looking to try I visited Ulta and it was there. At Macy's the mini acne set was $38, a Ulta I paid &25 for the same set of 3 size 1.70z products which includes the acne solutions cleansing foam ,clarifying lotion and all-over clearing foam. I was so happy. I also purchased the dramatically different moisturizing lotion and the beyond perfect foundation. I was given a 10 day sample of the even better since that one treats the scars with Vitamin C. As much as this might seem like a review of Clinique it is not. The Esthetician is very versed in her craft and is happy to impart knowledge. She is very mindful of her practices and is very easy to talk to. The minute she saw where I had breakouts she told me it was hormonal and recommended a product. I am so excited to give these products a try and chart my progress. I will update photos periodically . Overall Ulta is clean, very well stocked and staffed. While there are not a ton of workers on the floor, the ones that are circulate, are courteous and knowledgable in both skin care and makeup. Lines can be long but move rapidly and the workers are always reminding you they appreciate your patience. I appreciate that I no longer have to go to Long Island and prices are fairly affordable. read more

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Today I visited the store in Valley Stream and it was very unpleasant. The store was not crowded at all. When I asked an employee for help, she told her co workers behind the register that I need help on the floor because she was oof the clock. Well I waited a few minutes and no one came to assist me. Then when I went to the register to pay for an item , I mentioned to the cashier that no one never helped me, and here response was " can you put your phone number in for points ?". Yes she ignored me. I then said ok I'm going to put a bad review online and she continued ringing me with no response. Lastly, the security guard followed me around the store for some strange reason. I needed help , yet I was made to feel like I was a criminal. I am never returning to the ULTA Store. I think Macy's or Amazon will give better service. read more

I enjoy coming to this one. Nothing crazy, but when there's a long line, these girls take foreverrr ringing us up. It's annoying and they're kinda awkward so they don't really have alot of backbone when they need it. Only person that I notice has an attitude is the one with the big fake butt. You've probably seen her. She's always giving me the side eye and I've never asked her for anything lol All in all, keep up the good work read more

This place is a " Joke" they are suppose to intercept packages and scan the QR code, put it on the bag. Instead I had to get a cashier with a bad attitude, rolling her eyes. She goes and gets her boss. Who acted more like a bouncer at the door. I told her, all You have to do is scan and put the label on the bag. The bouncer, is going to tell me that they print their own QR CODE and they put it another bag. I never heard of 2-different QR codes printing, she then tells me if I want to call and tell them they have no bags. My item was in a sealed bag, all the " bouncer" had to do was scan my QR code and put the label on the bag. Instead, the " bouncer" tells me " WELL THEN" like we fighting in the street and their is the door . I will never visit or go to this store, a simple experience. Turned into a " bad" experience. read more

Horrible experience, the Asian woman in the store was disgustingly rude and disrespectful- don't spend your money go somewhere else. I felt hurt by the way I was treated. Never again read more

Nadita is a rock star. She is caring and an honest stylist...always does Great service. ULTA is extremely lucky to have her.

Walked in no one greeted me nor asked if I needed help all the clerks were talking by the front so I walked out.... Sephora it is

Hey employees how much does it cost to crack a smile or say "May I help you?" I cannot stand RUDE people especially those that work in retail. Fake a smile if you have to-We all do it sometimes. I literally walked in and there were two employees right in front that didn't say a word. Not even a hello. I purposely said "Oh, I cant find it" thinking they might help me but zero zip nada. Anyway, this was my first time ever at an Ulta Beauty store and its pretty cool. A lot of products which range from super affordable to a tad on the higher end. Nice lay out and I was able to find some products I've been wanting to try. Only the girl at the register was approachable- Edith was her name and she was pregnant and in good spirits. Go figure. I'm not the only one who pointed out the rude employees on YELP so you would think this would've been addressed already. Don't forget....if it wasn't for us, your customers you wouldnt have a job. read more

First let me state that: personally, I love this store for its convenience (since I live in town) when I need makeup or hair products. If I didn't have such a bad experience getting my makeup done here, my rating would be much higher. Now for my experience: I wouldnt normally write a review for someone in the service industry, as I am a service professional myself. I have been here before to get lashes a couple of years back, so I figured my makeup experience would be the same a good one, but I was WRONG!! I made an appointment online for a makeup appointment for Aug3 (as I was celebrating my birthday that night) my appointment was for 4:30 and I showed up a few mins earlier. One of the girls who works for an outside company was very helpful to bring me to where I need to check in. She brought me back to the salon, where I was told by the manager that the girl doing my makeup was on her lunch break (OK, no problem everyone needs to eat). I browsed for about 15 mins until Nadita (the stylist who did my makeup) was ready for me. She sat me down to start and half ass consulted. I showed her a photo of what I wanted, and she seemed confident. Through the appointment, as she was doing my makeup I would open my eyes in between application and she's laughing in my face. I asked her why she was laughing and she states "it's looking good" I felt the complete opposite. She had NO idea what she was doing. I went in there with my eyebrows already done (I am super picky with my eyebrows) and she wiped them off and redid them and they looked horrible. I asked her for the Eyebrow pencil I normally use at home so I can do it and when finally they started looking better she would take the pencil from me and "fix them" they were not fixed. My arch at one point was up to my hairline!!! My eyes were not what I asked for at all. I asked for A MATTE LOOK, the eyeshadow she put on me was all shimmer!!! My face had absolutely NO COLOR!! She asked if I wanted a wing, I said yes. THE WINGED EYELINER WAS HORRIBLE!!!! My 8 year old does a better job. I am 29 but the makeup made me look like I was 49!!! I left so upset! And more upset because she made me feel super uncomfortable that every time I looked she was laughing while she was doing my makeup. I paid $60 for a makeup application that I wasn't happy with and tipped her $10 for a shitty, unprofessional service! I got home and wiped off my make up and redid my whole face myself. Worst experience getting my make up done!! Please, do yourself a favor and GO ELSEWHERE FOR YOUR MAKEUP SERVICE. Sephora in Manhasset does an awesome job!! read more

Went to this store for a fun day of shopping with my friend. we did not mind having to wait a long time to be assisted with cosmetics but the rude obnoxious cashier that spoiled the rest of the day for us. apparently the employees are not being properly trained or supervised. employee;s like the one I experience d ruines it for the entire franchise. I won't be a return customer. read more

I was a little scared going here because I knew absolutely nothing about makeup. But the staff were so nice and helpful. They definitely knew what they were doing. They helped me find quality products very quickly. Because of COVID they are not allowed to test foundation on your skin but their recommendations were spot on. The lines can be long at times and forms near some of the products but I don't mind. Overall I was really pleased. Definitely my go to makeup store read more

Monique (the hair stylist) seriously finessed my hair. She did exactly what I wanted (layers) and 10x better than the picture I showed her. If you go here, ask for her; you won't be disappointed. read more

Ulta Beauty - Layers by Monique - Cosmetics & Beauty Supply Near Me - Valley Stream, New York

Yamina is amazing! She is the only reason this store gets 3 stars. So many other employees are just walking around trying to NOT help you. Zero contact. Yamina was wonderful. I will only shop if she's working because none of the other women in the store wanted to help read more

Line is long with just one cashier staying alone.. Stay away unless you wanna be standing in your phone for 1 hour at least!! Someone asked the cashier if they could bring more cashiers and she just ignored her. read more

I have been to this specific location a couple of times and each time I go I regret it. Mostly everything is out of stock, or opened everything is a mess out of place products or tampered with. They never have hand wipes or anything to clean your hands off after you try a tester so you just walk around the store sticky because you have nothing to wipe your hands on. I really hope they don't offer makeovers because I would be hesitant after seeing their hygiene on the product floor. Staff seems like they aren't fully trained to answer questions and there is never enough staff for anyone to even help you when you do have a question. I would skip this location and try somewhere else. read more

OMGeee! My visit was everything! First of all it's in the mall area i.e. acreage surrounding mall so plenty of parking, you know that's important. Plenty of products to choose from yet not congested, beautifully environment, clean, well lit. Very knowledgeable staff. Great selection of services- spa services! Hair, manicures ..... Illiana (Clinique consultant) is everything!! She shares her knowledge freely. Keke (Manager) is everything plus a brow expert!! Together their expert attention to customer service and overall knowledge was outstanding. I can't wait to return. All things beauty, all in one place! ULTA-mate experience. read more

This Ulta Beauty store in Valley Stream is my favorite because it is so close to home. The selection of products is great and the store is always clean when I go there. The checkout time is short and the cashiers are generally polite. I always come here for the hair salon and found Annarese, who is just the sweetest! I highly recommend her because she is very nice and gives the best hair tips. She's very knowledgeable and enthusiastic about her job. I will continue going to her because I really love how she does my hair. The manager, Rebecca, is also great. I asked her about a product that I was interested in buying which was going to be sold in stores the following day. She allowed me to buy it instead of having to come back and buy it when it was actually on display. I thought that was awesome! read more

Perfect lash and brow services available. Easy enough for a quick pop in. Jackie is great at doing lashes. You might get lost in all the aisles of beauty products so leave your credit card at home. I must say my visit was a pleasant one. Everyone was helpful and friendly. They have most things in stock. It's not a flagship location so maybe call ahead if your item is a hot seller. read more

I recently went in for highlights at the ulta beauty in valley stream , the stylist nadita was beyond helpful in terms of making sure she understands exactly what I wanted. I was beyond satisfied seeing how my hair turned out . Definitely recommend her for highlights and color, she takes her time to listen to what the client wants. read more

First time in a while I had a none family member cut my hair. Deidre is great. She made suggestions without being pushy. The quality of the cut and blow dry is excellent. She did what was in the best interest of my hair health and what fit with what I told her I wanted, not what would put more money in the stores pocket. It is a little bit pricey but you get what you pay for. I will be going back. read more

My review is solely based on my makeup appointment. The store itself is nice. It is also not far from my home and there is ample amount of parking. The makeup application was awful! This was my first time trying out Ulta's makeup application and I DO NOT recommend to anyone. The blending is just awful, my makeup had so many creases. I had asked for a wing eyeliner and it was HORRIBLE! I had to come home and fix it myself! I also had to come home and blend my own makeup! It addition, I payed extra for lashes and they were falling off as soon as I left the store. It is also overpriced @ $70! I highly recommend going to Sephora or Mac. The application is way better and comes at a cheaper cost! Save your money and DO NOT get makeup done here! read more

I like Steph, who I believe is a manger at this location. I purchased some things at 9 pm on a Friday night, and she was at the register full of energy. She pointed me to a sale that I hadn't taken advantage of (resulting in me buying two more NYX lipsticks) and wordlessly gave me a free promotional kit. I thought it was simply a make up bag until I got home and found three good sized products in it. And I will repeat, she did so with energy. I know the struggles of retail. I don't know how she does it. read more

Made an Afternoon appointment to get a haircut. I was on my way to ulta from work and they called me to confirm the appointment while I was on the train. After five minutes of the conversation they called me again multiple times saying to reschedule because they took a client with thick hair instead of my appointment even though it was confirmed already. I went to the store and I saw the lady that was supposed to cut my hair doing another client. I went to talk to her and she was very unprofessional to me and my mother. After I went to go speak to the manager and got a lousy discount. Honestly hire better staff that are educated and professional. Not someone who are disgusting, rude and nasty towards customers because at the end of the day they make the store look bad and ruins credibility of the company. read more

Ladies we all luv to look and feel beautiful and these lovely ladies at the Valley Stream Ulta are the bomb. Their my go to for EVERYTHING! I just started wearing makeup in my 40's and the way these lovely ladies helped me in beating my own face made feel wonderful. For your lashes ladies go see Vinetta Cornel. When I tell you she has me batting my lashes and wanting contacts so bad. I luv my glasses but you can't see my beautiful lashes that Ms. Cornel did. And if you need any makeup for any occasion Rebecca Barreto is your go to luv. When I tell you Ms. Barreto helped put my face together for my church occasion people were asking me who made my face professionally? Now when you know these ladies know what their doing. Mac/Sephora I'm sorry but I'm #TeamUlta all the way because of these two lovely ladies. read more

The "manager" working Tuesday, June 29 around 11am/12pm with shoulder length blonde hair is very rude. Every time you go to Green Acres Ulta, there is an issue every time when using rewards and coupons. I had a barcode with the number but the barcode did not load properly on the email. At first I was very polite until they refused to enter the code; claiming the code would not work without even attempting it. However, the manager finally entered the code and it worked. Instead of apologizing, she had an attitude and was very dismissive. Always an issue at THIS specific Ulta, no where else. read more

I went to the Ulta Beauty salon for the first time and went. To see Monique! She is amazing!!!! She's so sweet, knew exactly what my hair needed, did an amazing cut (which I've had bad experiences with) and made my hair look so much healthier! She even guided me to the proper products for my hair and kept it as economical as possible! I will definitely be going back to Monique for all of my hair needs!! read more

Got my hair cut by Petrona. I love how my haircut turned out and it's because of how much she listened, asked questions, discussed etc. before she ever picked up a scissor. It seemed like it was really important to her that I was happy with my haircut and she wanted to get me there! I have a lot of hair and it's thick and curly and she did a great job with it. I previously went to pricey salons that specialize in curly hair, but I will happily return to Ulta to see Petrona! read more

I use to love going to that store until they hired this creepy security guard that follows you around the entire store he made me feel so uncomfortable row after row you would thought I asked for a personal escort, I mentioned it to the manager, but nothing was done . I will not shop there again . read more

Pros: Clean, organized , offers many products and services. Makeup service cheap I scheduled a makeup appointment for myself and I really didn't like the way my makeup turned out. I would have done my makeup myself if I knew it was going to turn out the way it did. The person who did my makeup didn't even have all the products with them and had to constantly go back and forth into the store to get what was need, which left me just sitting in my seat waiting for them to come back. At one point , they came back with drinks and snacks. My make up took almost 2 hours to complete and it was not extravagant at all to take that long. The lashes they put on me only last for 4 hours! ( I use the same lashes and glue at home and it stays on all day ) I was just really disappointed with my end result. read more

The workers are no where in sight and no one asks if you need help. I was at this Ulta, testing foundations, trying to find my color and I found some cleaning supplies on a table and the worker came over and rudely said "can I help you? You can't use those because it's been sanitized?" Like it's a table filled with cleaning products and it's the closest to me, I have to walk across the whole store to clean my hand then to walk back to where I was. On top of that, every time I looked up, the security guard was walking past me and kept looking at me like there's so many people in the store and you just happen to end up where I am? The cashier was nice but I'm not too happy with the way I was approached all because I wanted to clean my hand and the security kept watching me like a hawk. read more