Horrible the two stylists I went to did not do what I recommend and wanted they hacked my bangs and messed up the color I am never going back to them do not go to the salon especially if the girl has only 2 years experience or less plus she hung up on me when I tried to talk to the manger in charge read more

This review is for Morgan at the Benefit Brow Bar. The link didn't work to take their internal survey so this will have to do. I don't think I've ever enjoyed a waxing experience more than my brow/lip appt this morning. Morgan was so fun to talk to, made my brows look amazing, and was just so delightful to be around honestly. So kind, so talented, it was like talking to a friend you've known forever. Just a great experience and wanted to shout it out for anyone needing a good brow experience to know about. 10s across the board! read more

I would highly recommend everyone to go to the store. The employees here are some of the nicest employees I have ever met in my 20 years of living. The employees are always ready to help me find what I needed, and Every time I come here, I feel welcomed and valued. Furthermore, the employees who are employed here, have a good knowledge of the products that they sell, and can offer people quality advice. The products they sell are also wonderful! This store is also very LGBTQIA+ friendly, which to me is a huge bonus. The staff and environment here are always wonderful, and I have never had any issues with the quality of product, staff, or anything else. To anyone wondering if they should shop here, I would emphatically tell them yes, even if all they want to do is get out of the house. read more

I went in for a cut and color because my very long hair kept giving me headaches. However, I never had my hair as short as I would ask for. My stylist Sadie was So Wonderful at reassuring me, So Professional with how thorough she was, and did an AMAZING Job. I HIGHLY recommend her and Ulta's Salon to EVERYONE! read more

Ulta Beauty - Love my new cut & color from Sadie @ Ulta! - Hair Salons Near Me - Waukesha, Wisconsin

Due to the whole Pandemic I had to do curbside pickup. When I arrived I followed the steps from my email and called the store. They did not answer. So I called again. No answer. I walked up to the window to see if anyone was inside working and could not see anyone. I knocked on the door politely and still no one was there. I kept calling and still nothing. This place has already taken my money and not let me get my products?! I have NEVER had this experience with this store before. They are always friendly and know how to help when I need it. But, this was unacceptable. I went on the website and did the live chat to ask what happened, they continued to tell me the store was closed. When I was there, the sign on the door said "Open for curbside 11am-6pm" I questioned the person on the chat and she kept saying the same thing over and over again. I will never go back for curbside. read more

Apparently I checked in at the wrong Ulta... oops. Anyway this is the one I was actually at to have my hair done. My hair is very thick, very frizzy, and just really difficult to deal with. Once it gets past a certain length, my head is permanently tilted back because of the weight. It also ends up becoming tougher to style. I trust very few stylists with my hair since many of them really don't know how to deal with it. You can't just cut it and style it like "normal' hair... it needs creativity, coaxing, and patience. I decided to book at Ulta because it was close by and have some friends that have used Ulta before and liked it. I was also hoping they would take me at the last minute because I had one of those meltdowns were I just wanted my hair chopped off right then and there. Fortunately when I called they booked me in for the same day with a very cheery sounding stylist. When I arrived, they weren't very busy as I had seen on other Saturdays I had gone in... actually it was really relaxing because it was fairly quiet. Aly was the stylist and I was a bit worried because she is quite young so I wasn't sure how she would deal with my obnoxious mop. For $35 I had a shampoo, cut, and style (she straightened my hair which people normally charge extra for because it takes longer, but she didn't charge extra). That was a pretty good deal! So why the three stars... 1) there are some pieces of hair that didn't really get cut, so they stick out a bit from the rest of the hair and 2) the other ladies (stylists and sales associates) were having a bit of a b*($& fest and gossiping about who was leaving and the new manager. I don't have a problem with those fests, but there is a time and a place for them and on the floor within earshot of customers is not the appropriate time or place. I will give props to Aly for acknowledging it and apologizing to me for it, even though she wasn't participating. read more

This place is ridiculous!!! I had an appointment at this location and they decided to call 10min b4 scheduled time to cancel....who does that?????? How unprofessional!!!!! And now my daughter is extremely upset and pissed off because she missed school and took off work!!!! My daughter made appointment last week thursday and they asked if she wanted to b a txt or call for reminder my daughter got neither...so she called to make sure and see what was going on and they said she canceled her appointment....BULLS$it!!!!! Not true!!! I dont know whats going on with this location but they need to get there crap together!!!!! She was probably better off going to the paul michell school she rescheduled her hair best b on point if not ill take this further!!! read more

The Salon at Ulta in Waukesha is great! I got married in Waukesha and the salon team did my hair and the bridal party. We did a test run this summer and then came back for the wedding. Perfect! I was so happy and Thalia did a great job on my hair. I would highly recommend Ulta as an option for bridal and/or special event hair! read more

REVIEW SPECIFIC TO SALON ONLY! i cannot afford to pay $30 to $40 for a hair cut, so when i had a $10 dollar off coupon i decided to treat myself. i simply wanted an inverted lightly layered bob and i brought tons of pics....the stylist kai or kia or some hippie surfer girl name looked 12 but i assumed anyone who charges $30 for a cut knows what they are doing, i was soooo wrong!! it seemed strange when she took off years of growth with one hack that was shorter than i told her i wanted but it was too late now and i still trusted her. haircut took forever and she started talking about how she loves styling bobs and i replied i don't need it styled but she asked if she could since she liked it so much and i agreed. i am not exaggerating when i say i looked like a 50 year old shirley temple!!! i was so embarrassed and trying to hide my hair with my sunglasses and trying to pull it loose that i payed as fast as i could with a good tip and went straight home where i wet it down immediately. my hair now looked very much like a mullet , a too short mullet. i called the store and kay kai kia was gone already but the manager, erin, told me come in and she'll fix it. well she took off lots more hair and the mullet look was hideable but the front/sides of my head had a completely seperate style from the rest of my hair and i've never been able to blend them since. when i calmed down and looked at my receipt i found out the first chick charged me $10 for that hideous style!!!! read more

After years and years of hating my hair, I actually woke up this morning loving it thanks to TALEAH. Excellent Hairstylist and very nice girl. I will see her in two weeks on the dot! :) Thanks, Taleah!! read more

Everyone was so friendly & helped us pick out perfumes/colognes for Christmas gifts. We ended up getting a free bathrobe with our purchase and a few extra free add-ons that came with the items we bought. The manager on duty that afternoon (12/19) was really helpful & so nice! read more

Every single time I go in this store, it takes forever for assistance. I have to go searching for help, and when I do find employees, they are just standing around talking amongst themselves, pretending like they didn't notice there are shoppers needing help. I am not paying for expensive makeup from a store not willing to help me sample what I am purchasing. This is the only Ulta I have been to that treats their customers so poorly. read more

I enjoy going and seeing Taleah when I have my hair dyed and cut. Highly recommend her.

I have shopped at Ulta for cosmetics for my daughter many times now, and the customer service ranges from lackluster to downright cold and unfriendly. I usually have to chase an associate down, who looks like she would rather do anything else but help me find their product. Not a fan. read more

Very very poor service...to actually non-existent. Every time I walk into this store no one offers to help me. I see as many as 4-5 employees standing around socializing n doing nothing. Ulta, why are u paying your personnel for no work???? I have a hard time finding my items due to their large inventory n I require help. It takes awhile just to track someone down. I'm very disappointed in Ulta, I think it could be a great beauty store. As management I have to blame the manager for this type of service. I end up just walking out of the store n buying my items at Walgreens. I own stock in Ulta. I want them to succeed. I'd like to see a new manager at this store. I sound terrible, sorry, but after 7 years of college I have a lot of money to spend n I enjoy spending it in this type of shop, but they r loosing sales by not hitting me up as a potential good customer. If they r loosing me who else r they letting get away. The stock is not performing as well as it could be. Every customer is important! Hire people that care n want to attend to every customer to the best of their ability. I will spend a lot more n will encourage my friends to shop there. read more

Go here if you want to be treated like a second class citizen. Was going to buy ACQUA DI GIO PORFUMO but after being hounded by the store associate and the manager I decided to take my business elsewhere. I was just in the neighborhood taking care of some networking issue at one of our retail locations. I was in my work clothes and even had my badge with my name in 48pt font size but that didn't stop the manager from running out from the back almost tripping over herself with a mouth full of food still in her mouth to ask me if I need help and then to just stand there and stare at me for 3 minutes after I told her I was just deciding on what size to get. read more