Customer service, conducting assessment before relocating furniture and moving boxes.read more

The movers did a decent job, until the end. We have a fairly heavy sideboard, which the movers had…read morewrapped and offloaded from the truck into the garage. It was going into our dining room, and they were saving it for last. As I was moving a couple of rugs and clearing a spot in the dining room, I heard the truck pulling away. I went outside, and they had unwrapped the sideboard and just left it in the garage. They didn't tell me they were leaving, they didn't have me check anything, and they didn't have me sign off that the job was complete. They just decided that they were done and left the sideboard in the garage. I texted the company, and they said that they could come out the following week to move the sideboard into the house. They said any day that works for me was fine. So, I let them know the best day for us. Of course, they did not show up, and they have not responded to me since.

So let me start by saying if you're looking for a moving company, look no further…read more These guys did an excellent job. Craig and Cheese who did the actual move were polite, hard working and did an excellent job. We did have a hiccup in the beginning but the owners quickly made it right and I can't thank them enough.

My girlfriend and I were moving. She scheduled this move a month in advance. They called and said…read morethey would be there a few hours later. They then called and canceled stating that they were short in crew. They said tomorrow. Never have this happened with a moving company before and I have used a few. I wish I could get someone else. Stay tuned for further updates.

Have used them many times over the years, both truck service and pods. Would call them again.read more

this was my first time moving cross country (from CA to MI) so i had no prior shipping company…read moreexperience. i got quotes from different vendors and u-pack was the most affordable option i found (about $5.5k for 3 containers). the containers were smaller than i anticipated (the sizes are on the website but i overlooked it so that's my fault) but they ended up fitting everything in my 2 bedroom apartment. i also really liked that they took care of dropping off and picking up the containers in both locations and all we had to do was fill them up. customer service was very helpful and professional and im overall very happy and satisfied with their services for my first out of state move. will definitely use u-pack again in the future if i have another long distance move.

I've used this company twice now and about to use them a third time. Twice in a week. OMG!!! THEY…read moreARE AMAZING!!! The first time I was so impressed not Only with the prices but with the move and that's why I called again! They beat ANYONE'S PRICE and move better THAN ANYONE I've EVER USED. NO names mentioned. TM&T LMAO. I Really love these guys! From the customer service representative on the phone to the paper work from beginning to end! No complaints!! Five STARS!!

Absolutely the worst experience moving ever! Everything seemed great until they showed up. We had…read morephone calls, texts and even a walk through where John even took notes. We felt confident. Boy were we wrong! $15k down the drain. Everything became a complaint or an argument. We had picked them specifically because they said they would build a crate for the lathe and charged another $1000 to do it. On the day John argued he would not move it and had never agreed to. Much less build a crate for it. I ended up providing makeshift materials and show them how to safely move it. When it got here things were bent and broken. While getting boxes in the truck two of them kept pushing each other around like two little kids. They eventually dropped a bed frame on the hardwood floor and then one pretended to be hurt. We saw it. It never touched him but he screamed it broke his foot and was bleeding. Yet somehow he had no issues moving boxes. The same two guys kept pushing each other around until finally one was thrown right where a snow plow was being moved. The plow flipped over and narrowly missed his foot! I turned white. The truck they brought was not big enough. They had to go and offload it and return. That took them 4 hours. We had to walk behind them around the house because they would constantly not grab all the boxes from rooms but close the door and say it was all done. Always an argument ensued. Things like yard equipment, glass and awkwardly shaped things were taken separately on the truck. When these guys arrived they had two trucks and just 3 people. As they opened the truck I saw one of my generators sitting upside down! The lathe was loosely strapped to the side of the truck sitting on the same material I provided. Things on it were bent and broken from bouncing around. All the yard equipment and awkwardly shaped items were just stuck in tall garment boxes. Trim pieces from my truck I had just painted were scratched and rubbed through. Ruined. Boxes were crushed. The guy with the "broken foot" kept limping around. John hardly did anything. Boxes were placed any which way pretty much anywhere. We had to insist and argue for boxes to be taken where they belonged. Things that went into storage were just chucked in and boxes placed right at the entrance. It was a mess. We gave up on having the furniture put back together as we just wanted them to leave.

The guys were awesome. They handled everything with care. Very professional. Will use them again.read more

This is the 2nd time I have used them to move me. Once across town and now out of state. Both…read moretimes, they arrived on time, were very careful with my things - almost over careful, and came in on the price quoted or even less. This time they decided to do the move in just 1 day so I would have my bed to sleep on instead of packing and driving the 200 miles then delivering the next morning. Careful to put down walking pads to protect new carpet and even padded the front door and frame to protect it. Gladly placed everything were asked. It took them to almost 9, but finished. Funny thing was each time there was a former student of mine on the crew. They were happy to see me and glad to help me move. Nice thing about being in education is being remembered with a smile even if you were one of the mean teachers. Of course, EBS never could have said that, but I proudly do. Keepimg legacy alive.

I had a piece of furniture that was no longer needed and was in excellent condition. The Hunks were…read moreright on time, friendly and professional. They got the job done efficiently and the price was reasonable. I like that the item will be donated and not just junked. They also moved me to another location a couple years ago and did an awesome job that time.

An addendum to the review I wrote a few days ago. I trashed them in that review for not showing up…read morewhen expected. Since then, they made it right, so it's only fair that I try to do the same. On the Monday following the no-show, I got a call from the owner with an apology and an assurance that he would talk to his crew about better communication with clients. He made arrangements to reschedule at my earliest convenience, and everything went smoothly. Based on this second try, I would recommend them.

I worked with Fordson Mover back in April for a last-minute move of a few living room chairs. I…read moregave them short notice, and a lot of family drama. Despite having a full schedule, they fit me in, were 110% reliable, and great to communicate with from the onset. I worked with Mark on arranging the job. Al did the move and was awesome to work with. You won't go wrong with Fordson. I highly recommend them. In fact, I'm on Yelp right now looking up their information to hire them again and realizing I forgot to submit this well-deserved review from back in April. So, I'm happy to finally be getting that done for them.

I'm a single senior citizen moving for the first time in 25 years, with no help. I explained all…read moreof this when I called Fordson, and they were super accommodating and friendly. Two guys showed up with a huge truck; took about 2 hours to load and drove the 60+ miles to my new home. I explained that I would have to leave before they finished, so I could drive back to Dearborn in the daylight (eyesight issues). That's when it all fell apart. I went back the next day to find plastic wrap strewn around the house, leaves all over the inside of the house, items left wrapped, a dirty bathroom and smoke smell. I contacted Fordson, and was told a slew of lies the worker told him; He said I told them not to enter the garage, FALSE. He said he couldn't find anywhere to dispose of the plastic wrap - THERE WAS A GARBAGE CAN IN THE DRIVEWAY NEXT TO THEIR TRUCK, I was told they aren't responsible for cleaning up after the job. I told Fordson I felt taken advantage of, being alone and older, and that his employee was lying. They made no accommodation and essentially blew me off once they were paid. My Advise: WATCH THEM EVERY MINUTE and make sure a man is around. They will lie and cheat and take advantage of a single woman. BEWARE.

Quality Care Movers moved my furniture on September 9 I paid 577 to move and when I say furniture…read morethey also moved my washer and dryer my washer is not even a year old and I have not had any problems with it and it's also a whirl pool when I went to use it after the move it was broken I called the repair man from Kenmore they told me five parts were broken inside the washer so I called Quality Care and told them they said I needed a receipt so I sent them the receipt and I showed them the boxes from the repair company and they going to tell me that m washer had to be broken before it cost me 450 to get itfixed and they text me and told me that the state only requires them to pay sixty cents per pound and they won't answer my call please do not use there service

I have used this moving company twice and they are A-ok! In my book. They show up on time and do a…read moregreat job at wrapping up your items so they are safe !

Enthusiastically recommended!…read more I needed movers to take a heavy audio production desk with 3 large hutches to house components such as pre-amps, equalisers, mixers and other components, already attached to the main table, delivered in large pieces. It wasn't something that could be done easily. The booking was easily made and the movers appeared on time and, after going over what was required, got down to work. The desk's components were unwrapped and detached from the wood skiff, brought into the cellar and quickly assembled. From arrival to completion, perhaps 30 minutes passed. Both movers were friendly and polite, careful but efficient. And much more affordable than I would have expected!

We hired Movers and Trucks for a move from Metro Detroit Michigan to Chicagoland Illinois. VERY…read morereliable from the initial visit when they delivered the quote- through til the very end. They arrived on time for the move, and moved our stuff out in the middle of a rainstorm. THEN.. they endured a LONG roadtrip to IL since the holiday weekend traffic brought several delays. When they made it to IL, they unloaded the truck very carefully and efficiently, and they were very polite despite the long day. The crew was very professional throughout, and we felt very comfortable with them throughout the process. We really enjoyed our experience working with this company, and would highly recommend their services to anyone moving locally or cross state lines, they were great. THANKS!!

I spoke to Clarence who identified himself not as the owner but as the manager (more on that…read morelater). The initial Red Flag was during the conversation I mentioned the need for certain documentation from him to go forward (Basically licensing information, and Insurance Information) as asking for a Certificate of Insurance (COI) is INDUSTRY STANDARD for a move like this. I received IMMEDIATE Push Back and was told that I didnt need said information and that I could get his licensing and bonding information from LARA (Michigan Licensing And Regulatory Affaris) which I did: [Federal License: They hold a valid federal license under USDOT #2303845] and their other license [They are registered as a domestic profit corporation in Michigan (ID: 800705051)] What i couldn't get is Bonding and or the COI ...which i need to protect ny inventory and myself from damage, and or loss. As I said this is Industry standard. I explained this to Clarence and was told that I would recieve that information at a later time after further discussions. Fast forward I talked to Clarence yesterday to confirm that he would recieve an inventory list by no later than close of Business today 5/8/2026 !! He's assured me at the time of our last phone call that that was suitable. We stayed late into the evening yesterday creating an itemized inventory list for Clarence.....only to be told today that he couldn't do it because he has another big move scheduled for "The Government" i dont know how true this is but I find it highly suspicious that 1) he did t call this morning to let us know that he couldn't complete the move which most assuredly could be the case......but in the name of professionalism and the time we have spent on the phone wouldn't it be standard to let us know? Secondly in MY OPINION I think he didnt like the verbiage that was used in the inventory email j. That it specifically asked again for the COI, and ending information as is STANDARD in this business. in our first conversation he told me that he had never been asked for that type of information before and I explained to him at that point, that when doing business with multi million dollar businesses you have to do everything right, he then went kn to tell me how many rich people from the lions and mentioned doing a move for the Taubman estate etc....which is fine but asking for a COI is standard......I feel as if Clarence is operating without being Bonded or without the proper insurance to protect not only the belongings of my company but of anybody he is moving. Again this is my opinion based off of my conversations with him and his subversive responses. He may very well have these very important documents and insurance im not saying that he doesn't what I am saying is that people need to be careful. He has cause me to lose valuable time. I did however call another moving company who gave me without question the documents that I asked for and I am looking forward to this move albeit at a higher price than expected. I would simply like to remind Mr. Clarence (Still dont know why he didnt identify himself as the owner instead of making it appear as he was someone else employed there) thay doing good business is paramount to being g considered great in the business world I own a Mortage company and a Real Estate Brokerage the referrals alone could have netted you a an upwards of six additional figures a year... but you moved Mr. Taubman so maybe you didnt need the business we could have thrown your way. People be very careful and cross all "T's" and dot all "I's" Time was wasted here and after reading the reviews on here and on Google as well as further research I now understand why MY Response to His Response: Sir at NO TIME, ot ONCE, have said anything Negative about YOU or Your Business what I did HONESTLY and EFFECTIVELY was communicate my experience with your business. What I did attempt to do is offer some of what I hoped would be deemed as valuable feed back from one Black Business owner to another. As far as me claiming to be a CEO I never stated that; What I DID say was that I am a success bussineman. As far as me being a disgruntled ex or former employee... sir I can surely attest to you that we do not know each other nor have we ever met outside of the few conversations that we had. What I can tell you is this: I tried to use this as a learning experience for you,your business and for the consumer who doesn't think about things like insurance that movers are supposed to have when moving their belongings personal or professional and what amount of liability is covered in the case of property being damaged, lost or stolen and how to protect themselves as well as trying to help you with the refinement of your communication skills. I felt that I was obligated as a black professional to make sure I did my due diligence to help you better yourself and your business as others have done for me jn the same context

And one more thing---as to threatening some 'white man who I don't know'...... Clarence Joe Nelson…read moreinappropriately involved his 'friend' indicating that his 'friend' was going to charge me $2300 for delivering my medical property that had NEVER been placed in climate controlled storage. Clarence Joe Nelson lied on his 'friend' who had no involvement and who I trust runs a reputable business. Unsure why Clarence Joe Nelson has to specify his friend's race as that should not be an issue in friendship, in business or in the world in general. As importantly, friends should not tell lies on friends. Clarence Joe Nelson, you know your 'friend' did not say what you alleged he said. Respect that man and keep his good name out of your bad mouth. Update--same day! I'm so glad that Clarence Joe Nelson is now confessing all of his lies. Perhaps he is not a hopeless case??? As long as he was overcharging me, being a bully and just outright lying while doing a money grab each month, there was no problem. Clarence Joe Nelson has written a lot that can be distracting and a bit humorous. The fact is that he was paid for a job, did it improperly and lied about it. At no time did he have permission to leave my property in a moving truck. Perhaps this is special service for friends and family? It seems he's told so many lies that he's believing them himself. Rather than resolving this matter, he digs his heels deeper into the mire of his own creation, all while attempting to sully the good name of those he 'loves'. What CJN is driven by is avarice, false pride, and an unhallowed disregard for the truth and righteous behavior. He awakens to spew lies from his mouth and to manipulate and bully anyone who he can--especially if you happen to be a woman. Doing what is right and just is a foreign concept to him. It shouldn't be, because he was taught better. I know he was. He has chosen to secure himself in a house of lies that is impervious only to the truth. Yes, I am a doctor as CJN keeps emphatically stating. However, my area of expertise is not in diagnosing those with serious mental challenges. As Clarence Joe Nelson continues to post in this format, certainly several diagnoses for which I really think he needs to seek treatment do come to mind. I chuckle when thinking that the last time I encountered anyone who could match Clarence Joe Nelson in lying was when I was in I was in 8th grade. Perhaps CJN is still there mentally. Update 10/08/2025: For each lie Clarence Joe Nelson (CJN) and Top Notch posts, I'll post the truth. Move date--7/2023. I've posted a pix of a text from CJN (dated 9/02/2025) confessing that he has kept my medical items in his truck--not in storage. As indicated, I paid 710/month for one year then a minimum of $1000/mo for 13 months up thru 7/2025 only to find out CJN lied about having my items in storage. We are in agreement on one matter--he should feel stupid because stupid is as stupid does. When a business owner has the audacity to cheat a customer and then attempt to disparage their reputation, that's a really, really stupid move. Update 10/07/2025: Unfortunately this issue has not been resolved, but has deteriorated. My personal and professional property is now being held hostage and the owner, Clarence Joe Nelson, is making threats of taking some unreasonable action against me although he is 100% in the wrong and admitted he did not fulfill the contract---I've got proof if anyone is interested. Freedom of information is a good thing. I'm gagged at the fact that at the time of my move, I rewarded the owner with a hefty $$$ tip. He deserves the 2025 "SHAME ON YOU AWARD"! Requested packing up my medical office and home items and storage of all items in a climate controlled environment. The home packing went well. The office pack up was unsupervised and many items were left. I had to hire another mover to pack and store the remaining items. I've been paying a hefty price over the past 24 months to store my items, only to have the owner of Top Notch, Clarence Joe Nelson, disclose to me that he never off loaded my medical office equipment into storage, but has kept them on his moving truck all this time. That is a Bottom Rung thing for a business to do!!! If anyone is interested, I've got receipts of every payment I've made and text messages from the owner admitting that my items have not been properly stored. This is so DISTRESSING. Patricia Coleman, MD