I got the 2 1/2 hour package which reflexology, deep tissue and stretching. It wasn't broken down…read moreinto the segments it shows. There wasn't really any reflexology and very little stretching but the deep tissue massage was very thorough. I'll definitely be back for another deep tissue massage but probably won't do a package.

My girlfriend and I booked an online appointment for pedicures. We arrived and for whatever…read morereason, the 2nd appointment wasn't recorded ( though we both had a text confirmation of appointment). The receptionist was very apologetic and offered compensation for the mistake in online scheduling. Upon conversation with the owner Chad, we were able to come to a resolution for the appointment that didn't happen. I'm very appreciative of the manner Chad handled the situation, made it right, and made me "want" to go back. The spa atmosphere was delightful and the staff handled a potentially negative situation professionally. Go again? Absolutely!!!!

I wouldn't say I like this location. It seems to have a smaller selection than other Ulta stores,…read morethe staff is friendly, but I have had issues here more than once. I was also very displeased about my salon experience here, luckily it wasn't too expensive, but I had never had to come back the next day for my hair to be fixed. I also had so many things wrong with my hair, I just got it done, but it's different colors all the way through, fried, not what I asked for, spots were missed when applying lightener, and some parts of my head are lighter than others, and I wasn't told that what I asked for was unrealistic for their skill level. I hate to leave a bad review because they were very nice to me, accommodating and all but the level of skill seemed to lack significantly, maybe lack of experience but I was shocked honestly, my hair only looked good the day I walked out, after the first rinse though, with me following all instructions, it started to look bad, it seems like I did it myself, like an at-home dye job... how sad when I expected salon quality. I know this is perhaps a place some may not regard as a reputable salon, but I've been getting my hair done at other Ulta locations for over a year now, and I've never had a complaint! I've met great stylists. I'm embarrassed to say I even paid for my hair to be "done" it looks worse than what I started with! So much for growing it out and wanting a change. I might have to chop it all off and hope for the best at this point, and no products can save my hair. Everyone starts somewhere as a stylist, and I'm sure for this area, this work was exemplary! I'm sure it wasn't the stylist's intention/fault necessarily. Still, I've had stylists tell me what I want is not achievable in one session, or for their skill level or my expectations are unrealistic before touching my head, I've been told that if I choose to do certain things that it will destroy my hair, I've been told that the color isn't going to turn out the way I want it to... etc., but my issue is that I was told they were comfortable with giving me what I asked for through a photo example, said that it might be slightly different, then given something very different, work was also patchy, sorry but no amount of kindness is going to make up for that and also I was never told I should go to multiple sessions to achieve my desired look... After being so overwhelmed that as soon as it looked decent, I just left and was satisfied, but honestly, I don't think it's fair to pay for something you didn't even want... hope no one takes this personally.

Wish I could give zero stars. There is this horrible woman who is the manager and she's rude and…read morenot helpful to customers. It's like she takes joy in upsetting customers. They also re-sell returned items including stuff that has been used.

An overall great experience. The staff was knowledgeable , helpful , and accommodating . I've been…read morereceiving massages for over 25 years, the massage that Grace gave was one of the best!

The kids enjoyed relaxing in the salt room today! Dena was so amazing and welcoming. They can't…read morewait to go back!

I called on Friday & booked a massage & facial for myself & my husband. The massage was excellent!…read moreI'd have paid twice as much for it. The facial was good also. It was clean & the service was great!

Seemed very unimpressed that I walked in and asked for a massage, big sigh and looked upset…read more I said okay nevermind then and walked out as they said no no no we can see you. Maybe present yourself a bit better and dont act so miserable. I could imagine the massage quality matches the attitude.

This is another location of the Cosmo Prof chain, which sells professional hair and beauty stores…read more I stopped by while I was in town and was able to snap up some deals. If you or someone you know has a current cosmetology license you can get about 1/2 off retail prices on great products. There is a huge offering of hair care, hair color, nail polish and products along with some beauty items like face masks, body lotion and skincare. Products you love are also available in gallon jugs or much larger sizes because this store caters to hair salons. The clearance section offers extra discounts, I like trying new stuff from this section because it's such a good deal. This is a great time to find holiday gift sets which offered more savings. This was my first time there in awhile and I was happy to see Murad skincare and Olaplex. This location was clean and well stocked. The staff was helpful and wearing masks. Def worth a stop if you love hair and beauty!