South East Spas and Master Spas are both quality and world-class companies to work with. We…read morepurchased a made in America, Master Spa Twilight Series 240 spa. They told us when to expect delivery and what to expect when their guys arrived. The spa arrived at our house right on time and the crew making the delivery was professional and courteous. They brought all the necessary tools to efficiently place the spa in our lanai as we wanted it and were helpful with any questions that we had. After delivery, South East Spas called to ensure everything was satisfactory and they offered a contact for any questions we might have. I did contact them a day for two later via email with a question and they called me back within minutes. The spa is wonderful and the personal support is outstanding. I highly recommend South East Spas and Master Spas for anyone looking to invest in a spa in the future. Matt Blazewicz

Would give zero stars if possible. Horrible customer service. Brand new spa delivered June '25…read more Defects noted on delivery. Service technicians are subcontractors and highly unreliable. Wrong parts, months long delays, excessive and repeated no call, no shows for pre set appointments for repairs. Last technician in February '26 actually cracked the Master Blaster jet casing causing a leak! We are now stuck with a brand new, totally unusable spa. Forced to waste more time now to file complaints with the the Better Business Bureau, the FL State Attorney General/Consumer Protection Agency and the FTC. Warranty is useless when SouthEast spas doesn't have the will nor means to support the terms and conditions of the contract.

We used Dun Rite from 2018 to 2026, over the years the communication has really suffered, they are…read moredifficult to get a hold of and rare to respond to issues. When they do finally come out to check the pool, they never follow up on the issue. They also did not install our heater correctly, per our new company the warranty would have been voided due to improper installation. I also asked for the anchors that were included with the purchase of the unit and they failed to respond. I will include a photo of our pool 4 days after they last "treated/cleaned" it.

The absolute worst company we have ever dealt with. Not only did they not keep the pool clean when…read morewe had them change the pool heater they installed it in such a way that it shorted out and we lost power to the whole house. The workmanship was so bad that we had to have another company come out and fix their mistakes. My suggestion, avoid at all cost

We purchased a new spa here and have been super pleased with every step of the process. Bob, our…read moresalesman was very professional, communicated with us every step of the process and gave us great advice that helped us make our selection. Follow up after installation and set up has been great as well. We have been long time fans of the Hot Springs Spa brand and are hopeful this new tub will continue to meet our expectations.

Things did eventually improve and the spa is working well, thankfully.read more

I have been through several pool companies. They all have fallen short. Pinch a penny has been…read moreconsistently the best company I have hired. The pool is clean and ready to swim all the time. Very happy with their service. I highly recommend them if your pool company has let you down. One fee no hidden costs, all chemicals, and all-inclusive.

The current guy in charge there at this store is awesome! Very friendly, helpful and knows his…read morestuff. He always has what I need.

I'm a new house owner and pool owner. I have ZERO knowledge on pools and thanks to Jessica and Sam…read moreI feel confident that I can take care of my pool. They are very friendly and answer all of my questions and concerns (I have many) every time I go to the store. My pool was beginning to look greenish like starting algae and with their advice I came home with the right chemicals and the next day it was Crystal blue

Exceptional customer service. Highly recommend asking for Will if he is available. Instead of…read moresimply pushing chemicals and expensive (possible) solutions in order to turn a larger profit, Will and Elyse really took an interest in understanding the problem and constraints I was facing in order to define practical solutions. Trust is not an easy thing to obtain in business, particularly working with a large chain corporation, however, Will in particular has earned mine. Accordingly, I spent over $1200 here inside of two months and still feel it was a solid investment. I will not take my pool concerns anywhere else.

We have been using Greg to maintain our pool for almost 2 years. We couldn't be happier with the…read moreservice he has provided. From the maintenance visits to vast knowledge, he has been professional, punctual, and thorough. My pool has never looked better! He goes above and beyond to ensure everything is sparkling clean and properly balanced. His attention to detail and commitment to customer satisfaction truly sets him apart. I highly recommend Ripple Pools & Spa to anyone in need of top-notch pool maintenance services.

From the owner: We are Small family owned and operated pool service company out of Palm Beach County. We take pride…read morein the care of pools/spa and customers. We love to provide quality and consistent service to our neighbors! Call for a free quote.

Exactly 1-year ago, Mario, owner of Hot Tub Sales installed the Marquis Crown Spirit…read more(https://www.marquisspas.com/hot-tubs/models/the-crown-collection/the-spirit/). This was my first Hot Tub, and Mario was really helpful & patient with the sales process. He told me Marquis was a top-rated Hot Tub and they were redesigning some of their flagship models. When I placed the order in December of 2020, the showroom didn't even have one on display! In April of 2021, Mario received a showroom model and said I could come over and give it a try (photo below). It looked great and felt even better...was confident I made the right choice...now I just have to wait until mine shows up:-) Even though it took nearly 2 years to receive the product, it was worth the wait! The crazy long wait wasn't Mario's fault...both COVID and the redesign were responsible for the delay. I use the Hot Tub often and it's been very easy to maintain. Since it's fairly small, I replace the water every 6-8 weeks (which means I need less chemicals to maintain the water balance). Mario recommended this instead of waiting 3-4 months. He also recommended getting a water pump to drain the tub...saves a lot of time. I can empty the tub in 30 minutes IIRC. Just using gravity takes ~90 minutes...I only did it once before getting the pump on Amazon. In any event, just wanted to say thanks to Mario with this review on my 1-year anniversary of owning this incredible Hot Tub!

Talk about Great Customer Service!! My husband and I have been looking for a Hot Tub for months and…read morewe looked online for a CalSpas brand. Found Hot Tub Spas on Sunday and by Thursday we had our Hot stub plugged in!! Lori, Mario and Andy are awesome. Lori understood what we needed. Mario made sure that we received the tub that we chose and loved. Andy was very informative about our Hot Tub purchase. He was on time with the delivery and even came back from a long distance to deliver our Chemicals and show us how to maintain our tub. My experience with Hot Tub Sales was truly a breath of fresh air. They kept their word with the delivery time and installation and have answered all our questions so far. They traveled from Stuart to West Palm Beach to deliver and were On Time!!!! We are definitely recommending Hot Tub Sales to our friends and family. Thank you guys for all your support and s

Spa King is the King of Selling Spa's both Brand New and Pre-Owned. They have a Large Warehouse…read morewith Tons of Spas to Choose from; wether you are looking for Maximum Jets, All the Bells & Whistles, 110 or 220 Volt, Size, or Comfort they have it! Only Selling Top-Quality Brands such as Pinnacle, Premium Luxury, Sundance, Marquis, and More. All Spas are Sold with a Warranty, Undergo a 20 Point Inspection before Leaving the Warehouse, Water Test, and come with a Fitting Spa Cover. You also Receive Included Steps and First Use Chemicals. Shipping is Available for Next Day Same State Shipping in Florida. They have 4 Locations in Florida with OAKLAND Park- Miami- Melbourne- Port St Lucie- All Open to the Public for Buy -- Sale -- Trade! We knew we wanted a Stand Alone Spa as soon as we Purchased Our New Home. Spa King was the First and Last Place we searched. Being such a Large Business and Local to us was Important. The Show Room Floor is Set-Up with Model Spas so you can get to Experience and See the Spa's Up Close. Get Inside, View all of the Features, and Learn Everything there is to know about the Spa you are Looking for! The Team at Spa King is Phenomenal! Every time we have been Searching, Looking, Inquiring, and More they have been nothing but Extremely Helpful and Friendly. Once we made our Spa Selection after many Months of Anticipation, Jason was Stellar! Since we already knew which Spa we wanted, everything was handled over the Phone. He Set-Up our Appointment with their Electrician to Install Power to the Area the Spa would be going. (Highly Recommend Major Electric AKA Anddy) Delivery was Smooth and Efficient placing the Spa in the Exact Spot I wanted it to be (Even by the Inch), and Jason was Most Helpful during the Entire Instillation and Even More Afterwards! We can not be Any Happier with Our Pinnacle Plus White Spa! It was Exactly what we were looking for with the Whole Package! Thank You Spa King~

Curt did a great job selling me and helping set up an awesome spa. He took the time to make sure I…read moregot a spa that would be perfect for me at a great price, made sure it was all set up and working, and has stayed in touch to step me through getting to know the spa. I couldn't give a better recommendation!