Do not move here. New management took over sometime in April 2025 and they don't live up to the…read moreoriginal owners. They don't allow you to enjoy the property, they don't try to resolve issues peacibly. Renters are only here to make them money. We are not people. An example: they powerwashed the buildings including our front doors. They didn't warn tenents as to the extent of what they were doing or how to prepare. Most of us on the first floor came home to our living and dining rooms flooded, furniture, rugs soaked with an inch of water on the floor. The water cam through our doors from the bottom, sides and tops leaving a mud residue on the top of the doors. Maintenance had to come clean up the " flooding". It was awful and dangerous for the elderly, disabled or those with small children. Instead of apologizing for the recklessness of their staff, management sent a scathing letter scolding residence for not knowing that her maintenance would water scorch our doors with that amount of water! It would of been nice to warn put towels on the top and sides of your doors! Many residence came back and complai ed about the rude letter. Now management won't allow any patio furniture on the patio outside. If you have patio furniture on your patio you will be evicted. This is the threat I went to bed on Saturday night. Instead of knocking on my door and explaining whatever concern, Saturday night I re I've the threat of eviction because I have patio furniture on my patio!! I'm a veteran, I'm disabled in a walker, I'm widowed with no funds. Where am I to go? DON'T MOVE HERE! It's no longer the beautiful, friendly, warm place it once was​​

This apartment complex is a 10/10. The location is less than 10 minutes away from shopping areas…read moreand the busier part of Stafford. It has a modern and minimal style to it with hardwood floors, stainless steel appliances, and spacious rooms. It is worth the extra couple hundred dollars for rent.

I lived here for one year. Upon renewal, my rent was increased even though identical units were…read morebeing advertised for less than what I was offered. Management should prioritize existing residents and avoid charging them more than the rates listed for comparable vacant units. Because of this, I chose to move out.

Pros: lots of parking. Clean community and amenities. Not far from base/ shopping. Cons: pricey…read morewith not a lot of upgrades inside. Trash is always overflowing. Loud upstairs neighbors. Office staff is nice when you're applying, but when leaving, not friendly at all. We were here 11 months while my husband attended school at Quantico. Mary Ellen got us situated and she was amazing to us her entire time working in the office. We were sad to see her gone. When ending our lease, the other staff were very short and just seemed like they didn't care to deal with us. Candace was very nice when we moved in, but after the position change, she became very cold. Same with Vikki. Zero hospitality and customer service when we left. Left a bad taste once we left.

Just don't. Smells heavily of second hand smoke and drugs. I sent out a maintenance request to…read morechange out our air filters Ended up spending hundreds of dollars on air purifiers to help with the smell. When we moved in, the toilets were acting strange. Maintenance came and "fixed" it. It wasn't even a week later I wake up to my husband yelling "Oh No!!" The master toilet wasn't flushing and about to overflow. Filled out a request and they came within an hour to fix the problem. The next morning i had used the guest bathroom. That toilet broke. But it was too late the toilet had flooded with urine/feces inside it. All over the floors onto the carpet. I called office trying to get an emergency number for maintenance. Someone answered at the office and told me that this wasn't an emergency. Not sure what they consider an emergency, a toilet that literally just had urine/feces overflow all over the bathroom and carpet is an emergency. I was pretty clear with the woman on the phone I wasn't impressed with her definition of emergency. Within minutes maintenance called me to see what was happening and maintenance man came like a bat out of hell to fix it. He brought a humidifier for the bathroom and a fan for the carpet. He cleaned up the mess and fixed the toilet. I wrote a complaint to the office that this place is falling apart and we just moved in. They called me to try and calm the issues down.... The office told me to get a plunger and just plunge when I go to bathroom now. LOL. So looks like I poop, plunge, then flush now. Might as well just drive down the street to Wawas for a working toilet. They said they'd send their carpet cleaning company to clean the carpets.... The company never came. But they didn't have a problem charging me $1,358 for new carpets that they never had cleaned in the first place!!! Put work order in for the dishwasher, and they "fixed" that. A week after the dishwasher has a clean cycle there is black mold all over my clean dishes and on the inside of the dishwasher. Obviously that's not healthy for me or my babies. So I did a maintenance request. They came to "fix" it again. Didn't work. Went to management and they very unprofessionally told me it was a me issue and I wasn't cleaning my dishes. Sent the pictures showing it wasn't a me issue. That it was in fact mold in my dishwasher. And within an hour they had a new dishwasher for me. Again, management being very unprofessional. I ended up buying new dishes for the kids because there is black mold in the dishes that won't come out. Another thing, the place is mostly carpeted. Soo feeding kids on carpet is a fresh nightmare. Sorry to my neighbors for vacuuming a minimum of 3x a day. On close out they charged us $1,358 replace carpet. The carpet is not $1,358 carpet. I could go to the dump and find better carpet than the "new" carpet they put down. The carpet wasn't new when we moved in. There were some stains on our "new" carpet. The pool sat for the entire month of September turning into the most disgusting sludge of bacteria. I had found out some horrible personal things right before my husband dropped me off at the apartment to clean it since we moved out. I had forgot my phone. I really needed some help and support from my husband. So I walked to the office to call him. He never answers unknown numbers and doesn't have voicemail set up. So I asked if they could send my husband a text. The response was, "I don't feel comfortable doing that." They have ZERO compassion or empathy!!! Zero. I wrote his number on a sticky note and in tears just said please if you change your mind, please just send the text for me. Honestly was having the worst day of my life, and the lady at the desk wasn't comfortable to help. I don't recommend this place at all! Zero empathy or compassion! This place is the actual worst and so is the management. The maintenance dudes are chill. They do their job professionally. But working with office, management or whoever sits at the desks. They are very unprofessional and just rude.

An honest review of this place can't be any higher than 3 stars. Here we go…read more.. Management:Extremely wonderful, extremely helpful. They were amazing from the moment I walked in looking for an apartment. Extremely quick with any kind of communication. I have absolutely nothing bad to say about management and the people who work in the leasing office. Apartment: I actually really like my apartment. It's a perfect size for my dog and I. The kitchen is a bit basic but the rent is also cheap so it's a get what you pay for kind of deal. However, there are so many bugs. Bugs I've never even seen in my life before end up in my apartment. They show up in my room, bathroom, kitchen, living room. I'm constantly killing all kinds of spiders, lady bugs, crickets, beetles, flies...and I never open my patio door because even more bugs. I'm a dog owner. I clean up after my dog. The rest of the residents however do not. Dog poop all over the place. I don't even walk my dog in this community because it's so gross. My neighbors are extremely loud and leave trash out all over the place outside...which means, you guessed it! More bugs! And a resident left a note on my car saying I parked too close to the sidewalk. Sorry my truck is huge but please don't touch my car. Living here has just been very stressful. I can't say I won't be looking elsewhere to live when my lease is up.

Completely dysfunctional, from ignorance to segregated area's of complex…read more Let's dissect:(welcome yourself into bells run to view yourself) If you White you will get newer bldgs,appliances and flooring,and all that comes with that. If your Black,Latina you will be pushed away from entrance to older units,that are dated,in all areas. NOW the clincher is,owners of complex decided either to throw into wind and see where this lands with a new property management firm(coldwell banker of Fredericksburg),or the owner is "tapping tap tap tap" There can be no reason to hire unqualified 25 year Olds to run a property so poorly.and lazy,without concern to quality. But wasted money,time,lost paperwork to ridiculous ignorance. You may like the price,fair warnings to the so called owners daughter at office,a do nothing,"daddy wanted ne to try to work",a millennial wasted space holder,"place card"for show. If your Black,Latina no person at Coldwell will show property,you get code,you look yourself, if White,but ethnic or mixed family same. Look elsewhere do not subject yourself to the unequivocal racism in every aspect from looking,moving,renting. Your treatment after move in is a guaranteed hell,from lost paperwork, unfixed units,trampled privacy,ignorance at the highest form. "Bells run-down "-outside looks good,inside depends on taste,downhill from day 1. Bells Run is unapologetically racist,that flows to your unit when you move in also.

I love this town home community, i hated to leave but I'm military and went on orders. From the…read morebeginning, Brittany has helped me from getting into the TH and any additional needs that I requested. It is very quiet, no one will steal your packages while you are away and it feels good to come home. I will be leaving soon but plan to return there until I decide my next home. If you are looking for a place to live with plenty of space that is the place to live. And the best thing is that my dog loved living there, he loves the stairs. :)

I love this community because of the location, staff members, and the environment. Living here was…read morea struggle because of the office staff turnovers; however, there has been some improvements. Having an effective working relationship with the office staff is very important to me. I had the opportunity to meet and talk with Ms. Dana and Ms. Angela in the front office about some of my concerns and they took the time to listen and follow up with me. The communication was effective and did not seem like I was talking to a robot! My concerns were addressed in a timely manner and the maintenance issues resolved. Prior to Ms. Dana and Ms. Angela, some things were not taken care of in a timely manner or resolved. So, if you are looking for a nice location, select Carriage Pointe at Aquia. My first experience was living in a one-bedroom apartment, but now I am enjoying a cozy two-bedroom apartment. I have enjoyed the living experience. Pleases know that every year was not 100%, but the current office staff has made it a better place to live. Shay

If you could rate in the negative for stars this place would be the reason for inventing the…read moreability. WHERE TO START...We reside on the second floor and just had our apartment flooded yesterday (from what we were told the fire sprinkler pipe in the ceiling *above* the third floor busted which caused flooding in the apartment above us that came down to our place on the middle level. There was water bursting out of our ceiling vents in the foyer entrance, living room, dinning area, AND kitchen. I work an hour away in a federal building so it is not that easy for me to just pick up and go, but when I arrived, majority of my belongings were piled outside of the front door (files from my desk, my file cabinet with birth certificates and passports just piled outside!) and when I get in the floor is ripped up, the ceiling is all cut out, it was a MESS- Didn't know where everything was, my desk belongings and personal files all mixed up (some outside and some in the kitchen on the counter, where water flooded as well)... it was a NIGHT MARE to get off of work and walk into.... SO, we go to the office and I can't even properly articulate an arrangement of words that would adequately convey to you how they literally DO NOT GIVE A CRAP. I have three children in my home ages 9 months, 5, and 7. They told us it was too late in the day for arrangements to be made (mind you, they called me at 12:26pm about the situation and we were there until the office closed at 5pm) and told us we have to find a friend to stay with because we cannot be there for at least 2-3 days *tentatively* due to the possibility of the ceiling caving in... and this is why they require renters to have renters insurance to cover displacement and other expenses due to these kinds of issues. ! . Additionally, not only were we told we may have to stay out for a WEEK depending on the damages, but they will not place us else where, prorate us the rent of the days we are forced to be out of our residence, AND they offer nothing toward the cost of having to temporarily relocate. They told us it was not their fault the pipe had burst.... (mind you, this was an issue that happened upstairs somewhere, NOT EVEN AN ISSUE WE CAUSED, NOR EVEN IN OUR OWN APARTMENT). I asked the representative at the desk (Sabrina) what they usually do in such circumstances to provide assistance or guidance when their emergency maintenance issues arise and they had no process in place that she could explain to me. She gave us a run around at best, told us to call our insurance (stated that most insurances would cover it but she doesn't know), stay with a friend, and that we would have to arrange to have our belongings piled outside moved somewhere. After much back and forth, she pulled whom I am assuming to be a high level manager there, into the conversation (a black guy, I will give an update with names of individuals involved) and OH BOY was he rude - Not only was he very unprofessional upon entering the conversation up to the end, he had no customer service skills, no concern for the situation, and even accused me of wanting to be "double paid" when I asked if they would prorate us for the days we are forced out of the apartment (which makes no sense because if they prorated us the insurance company would apply that amount to the expenses required to cover the displacement...it wouldn't even go to me!). These people have the worst attitudes, they don't provide even a proper level of maintenance so if anything crazy like this happens just know you will be out of pocket! (We requested service for our HVAC unit, the coil and filter is filthy, mold and rust on the unit, the air does not properly circulate through out the apartment, their service guy claimed he took care of it but absolutely NOTHING was done and that was several months ago). I will give an update as to the outcome of this flooding situation when I find out more, as this situation just happened yesterday.

Ben Jones has a gifted, artistic approach to creating the best possible photography for a subject…read moreproperty. His creative intuition shows brightly for every project that I have placed. If you choose Ben Jones, you will be in the most capable hands for properties in the Northern Virginia area. His pricing is very competitive. Ben listens to what you are trying to convey in the sale of a property. His abilities shine whether it is Still Photography, Video Walk Thru's or Aerial Photography. He is highly skilled in each discipline. I have been working with Mr. Jones since early 2016. I have experienced negative feedback from a single client. He is always on time for our appointments, and completely focused on Client Satisfaction. Ben provides World Class Product and Service. Amazing attention to all details. Real estate photography just does not get any better than this. James Mosier, Sr. Realtor, MRP, PSA, RENE, eCertified. Berkshire Hathaway HomeServices Select Realty.