I've had mixed experiences at this comic book shop. On my first visit, everything was great. The…read morestaff was friendly and knowledgeable, the store was well organized, and I felt welcomed as both a collector and a casual reader. They took time to take my trades for in store credit and prices were extremely reasonable. Unfortunately, my most recent visit was the opposite. The customer service felt dismissive, and the overall atmosphere was uninviting. I asked about future trades and was quickly brushed off without even a second thought. Store has shifted to games and cards. Comic back issues are lacking and the wall books are overpriced. Buyer beware.

Helpful and knowledgeable staff. They have a good selection of MTG singles and the pricing is…read morefair. Nice shop.

Excellent service. Staff is friendly and helpful. Fun game selection with a lot of variety. Game…read more night every Wednesday. Run well. Thank you.

From the owner: Monument’s local, veteran & family owned, toy & game shop, committed to providing a great location…read morefor people to gather and play their favorite fantasy, strategy, and all types of games. Valkyrie’s Loft is Pikes Peak’s Premier location for Warhammer, Magic, Pokémon, D&D, Axis & Allies, Battletech, puzzles, & all imaginable board games. Open 7 days a week, providing a physical space for gamers to gather, interact, and engage in a shared passion. We host game nights, events, tournaments, and launch parties, creating a hub for enthusiasts to come together and celebrate shared interests.

To start, perhaps some clarity on the customer service/staff at the store. "Ogre", was the person…read morewe met when we arrived. His personality is blunt and comes off as crass but he means well. His style of humor is raunchy in combination with an assertive personality that may come off as rude to some. The store itself is simple and somewhat bones but if you're a magic the gathering player this store is a great option to stop by. They have hundreds of thousands of cards for fair prices and offer decent discounts on top of it. While they have other card games, magic is what they specialize in. The store prides itself on having a personal relationship with its customers to the best of its ability. The setup is plain and doesn't leave much for the imagination but has more than what it needs for people to have tabletop games and hangout. Fridays and Saturdays are their busiest days and they are open both Christmas and Thanksgiving.

Let's start with the owner. If you are looking to be talked down to, he's your man. If you're…read morelooking to be treated in a manner that you know absolutely nothing, he's your man. If you're looking for someone to blow their top the minute they think you are being disrespectful, he's your man. Not only that, but this individual will get in your face and make it appear his intentions are to physically harm you. For someone who is ex-military (him), he should know what professionalism is. No owner should ever act like this, even in the face of diversity. This is someone I would highly deter people from interacting with. He may be nice on the surface, but I can tell you from experience, he is a ticking time bomb. He should not even be a business owner. Now let's move onto their profit margin. If you're looking to get swindled, this is the place for you. If you are looking to get greatly undercut if you have something to sell, this is the place for you. If you are looking for particular cards, then plan on paying 3-10% than most shops in this city or online. Most businesses have a profit margin between 30-35%. This particular business has a profit margin close to 80%. They do not care what the card is, as I was told in person, they are only offering half a penny per card, because that is what the market dictates according to them. See the problem? It's sheer greed. I did ponder about reporting this to the BBB, SEC, FTC, and the attorney general for Colorado, simply because this place needs to close. I do not blame the other staff members, they kept to themselves. It's the owner that is the big concern.

I really like Gamers Haven in this location. I enjoyed visiting them in their old location, but…read morethis one is more spacious and the floor space with the shelving is used extremely well. Also, this is the first time in quite a while I've had a game store employee walk the aisles and check on customers. I haven't played in their game space in the new location, but it looks spacious. Definitely interested in trying it out.

This is the nicest D&D shop in Colorado Springs, the staff is super friendly and helpful. They…read moreanswered all my questions knowledgeably in a way I could understand. They have the best selection i have ever seen all at a great price. The space is immaculately clean and well maintained and looks to have a great nice space for play. I love this place

They are becoming average like many. Less associates, less selection, more reasons to just shop…read moreAmazon. Good parking and clean store.

Amber in the framing department really went above and beyond to get us taken care of despite an odd…read morerequest, which was a sheet of conservation glass cut to a specific size for a project too heavy to bring into the store. Perhaps corporate has heard the reviews of this location specifically and turned things around, but we've not had a bad experience here and the associates are always friendly and helpful.

This place is amazing. From board games to mini's, this place has it all and then some. Dig around…read moreor talk to the owner, Mark and you may be able to obtain actual legendary items from the vintage eras! This place has obvious and hidden gems as well as host to several tabletop sessions. From D&D to Warhammer and other tabletop games. There is a calendar whiteboard up on the wall above the stocked beverage refrigerator and wall of reasonably prices snacks. You can spend some time here, and you should! Worth mentioning there is plenty of private parking in the back as well as a food truck that takes up residence there too. 100% worth a stop and a look inside. Don't be afraid to ask questions and engage. Mark the owner is super friendly and will guide you. A+

Classic Gaming store with strong Roll Playing and CCG support. Good selection of Modern Board…read moreGames with Contemporary titles. Good space available for Playing. Proprietor friendly, and helpful. Decent amount of parking. Bonus! Food truck in the parking lot behind the store for a unique food choice option. Would come again.

The service, selection, and value for trades here are excellent. Unfortunately, there are a few…read moredisgruntled individuals who don't seem to understand that if you get caught stealing or selling fake cards, the community is going to confront you. No one wants to deal with that kind of behavior. This is a great Shop and very great people that work there. Sure, there may be a few shady sellers--that's minor. But stealing is a completely different issue. Actions have consequences. Do I feel sorry for you Cj W.? Not really.

10/10 recommend this shop. Fair trades. No pressure to buy and respectful employees…read more Thanks!