The absolute best practice I have ever been to and being 62 years young I've been around. From the…read morereceptionist to the check out and everyone in between. My PCP,nurses and lab are great !

Primary Care- Dr. Jennifer Jo, and her assistant are the worst. Dr. Jo's beside manner has much to…read morebe desired. She doesn't care about me as a patient. Her assistant is rude and has no personality. I have been a patient for 5 plus years. I hate that Dr. Carr joined this practice. I will be going elsewhere, sadly they don't even care.

I am very impressed by CenterWell Senior Primary Care's Capital Blvd location. I learned of this…read morelocation when attending a community day event. I recently brought my mother to live with me who is 70. I was seeking more comprehensive patient care as a caregiver to someone with dementia. CenterWell delivered. Our first visit was impressive! This location is excellent. This is one of the best looking primary care facilities I've visited. Very warm, bright, immaculately clean and inviting. The reception staff greeted us at the door upon arrival. Latisha was excellent assisting us with a warm welcome and helpful information for other resources. We met with Nana Addai who took her time meeting with us and asking questions. The medical assistant was phenomenal as well. They treated my mom with respect and provided a comprehensive assessment for memory testing and checked her feet. Many providers have skipped this in the past. As a patient with diabetes, this is crucial. Mom received a senior goodie bag after her visit. With a ton of helpful resources for seniors. This site is equipped with snacks and a cute coffee station. We were grateful for the Green Mountain hazelnut k-cups, Skinny Pop and Kind granola. This isn't something doctor's offices offer typically. After her assessment, she completed lab work and we joined the Fitness Friday Chair Exercise class in the activity room. This class was high energy !!! The instructor was excellent and the women attending the class seem to have formed a community of regulars. It is excellent that they go above and beyond providing this program for seniors in the community. I appreciate the staff offering outside resources. I highly recommend CenterWell and Humana as an insurance company.

Center Well Senior Primary Care, at 3901 Capital Blvd, isn't any better than most other Primary…read moreCare Physician's Offices, as a matter of fact, they're worst. Beginning from the top, with the less proficient education of their doctor, LaToya Fulton. Unless a patient is naïve and/or oblivious, the medical incompetence is obvious throughout this practice. Their lack of available doctors makes it more difficult to treat their patients in a timely manner. That's one reason why they're not a reliable medical practice, especially for seniors. During my 6 months, their patient portal never worked, Dr. Fulton wouldn't prioritize my cold symptoms enough to schedule me in to see her, so I had no other choice but to call a more professional, competent, and compassionate medical practice. Although previously, I saw Dr. Fulton's PA, and she stated in her visitation summary that my pain started weeks ago, when actually, I told her it returned weeks ago but started a year ago. Details are important, although you'll never know they know this. Unfortunately, I relied on them again, even though I hadn't heard back from Dr. Fulton previously. This so-called medical practice is dangerous, because it's the total opposite of what it portrays itself to be. You'll be better off using Duke, UNC, or Wake Med. All three have working portals and their doctors won't ignore you when you need them most. I started to take Dr. Fulton's ignorance and incompetence personally, but I realized that subjugated people like her have their own agendas. Obviously, she can't differentiate being blessed from being cursed, which I should've taken into consideration when we first met. In ALL of my years CenterWell has to be the most medically dysfunctional practice and it need to be discontinued before they're sued for medical malpractice.

I wish I could give more than 5 stars. This is the best medical practice I know of. The office is…read morealways clean, neat and very well organized. The staff, and I do mean all of the staff, are fantastic!! They are kind, caring, friendly and professional. The are always so helpful. The doctor is, in my opinion, the best of the best. He is an excellent doctor. He is always kind, caring and listens to you. He always answers any questions. In addition, he is absolutely brilliant! I have been going to him for around 10 years and plan to continue. 5 stars+++++ and my highest recommendation.

Dr . K and his team are highly recommended. Knowledgeable, and very helpful, I'm able to feel…read morerecognized, and heard, be seen quickly! The staff is always extra friendly, with smiles! Perfect office!

From the moment we walked in, we felt cared about. The practice appears to be very well run. The…read moretime estimate was accurate. The medical professionals took their time to ask good questions and to also listen. Really appreciated their expert help and also the caring environment. We were worried we would be waiting forever but that was very much not the case. Many thanks.

This place made me wait outside because I refuse to wear a mask. I was not sick, but my wife was…read moresick with terrible stomach pain. I absolutely will never visit a UNC facility again even if I'm dying. I remember what the healthcare industry did to us during Covid in 2020 and it's very evident that UNC seeks to remind people.

My favorite urgent care clinic to go to go! Excellent care and friendly staff! Loved the on my way…read moreexperience and recommend it to anyone going to be seen!

Yesterday, I called the office and received no answer. When I called back, I was informed there had…read morebeen no appointments available since 3 PM. When I attempted to schedule for the following day, I was told that there wasn't even a chart available to make an appointment for me. upon arriving, I was told to walk to another window, only to be informed by a staff member that no more walk-in appointments were being taken. After going back and forth with her, another staff member joined the conversation. Rather than resolving the issue, this individual escalated the situation with unhelpful comments and an unprofessional demeanor. Eventually, I was asked to provide all of my information to have an appointment scheduled for the next day. However, the staff member doing so displayed an attitude throughout the process, which was both unnecessary and discourteous. All of this took place while approximately 30 other individuals were waiting to be assisted--a clear sign of inefficiency and disregard for patient care. It is unacceptable for a facility serving this community to exhibit such unprofessional behavior and poor customer service. I was simply trying to take care of myself, and instead, I encountered resistance, inefficiency, and disrespect. I will never return to this facility, and I strongly urge you to address these issues immediately. The audacity to treat members of this community in such a manner is disgraceful, and if this level of service continues, your presence here is not welcome. Go SOMEWHERE ELSE KNIGHTDALE!

Yesterday afternoon I went in for visit. The staff, as a whole, was timely and friendly. However,…read moreI will be switching offices for a few reasons. 1 - Lack of transparency regarding cost I was asked to sign a document about procedures that may happen. I want my physician and his staff to tell me what they know, which includes cost. Yes, it's my responsibility to ask, but it also their responsibility to tell. 2 - Not cultivating an environment of comfortable dialogue I would have liked Dr. Wessels and his staff to tell me about the procedures ahead of time - when procedures are advantageous and when they are not necessary. I understand an exam is often needed in determine prognosis. However, I would have appreciated the physician take a few extra minutes to show the patient dignity by having them sit up to share face-to-face any concerns and advice the physician may have as well as leave room for the patient to ask questions. Do NOT ask if a patient wants a procedure when he/she is in the midst of an uncomfortable and vulnerable exam. It's unprofessional and inconsiderate. The left the office feeling shame that I hadn't asked questions about cost nor advocate for a more comfortable setting, but also frustration that the physician didn't offer cost information up nor provide a comfortable environment to do so.

I have been dealing with Hemorrhoids for the last 7 years and no one in Winston-Salem could fix…read morethem. At my friend's advice I went to Raleigh and saw Dr. Saleeby. That was the best move I have made in 72 years. He fixed them in two trips. What a great Doctor!!! He did injections (Schlerotherapy) and one band. I had 11 bands put on in Winston-Salem and not one stayed on. Dr. Saleeby's band stayed on. If you are having trouble with hemorrhoids then Dr. Saleeby is the Doctor to see.