Wonderful experience here!! It takes a village to raise a child, as they say, and having a…read moreprofessional in the village is awesome. We all connected well and everyone is super friendly! We're really glad we got to connect! If you are hesitant to include a therapist in your circle of people assisting you to raise your child, take a breath and get past it. You'll understand the value after the first visit!

I haven't been to Raise but Jess has treated someone I love. I have encountered many therapist and…read morethere are many out there who are clinically sufficient. What Jess brings to the table is something more, which was a genuine concern for my child. On one of our conversatios she said " I went on this run and I was thinking about"... she was thinking about my kid and how to help. She made me feel like we ( we because as parents, things that affect our kids affect us) were "seen." I think more often than not people get complacent in their careers, including the medical or mental health field, which I would chalk up to human nature. However, she never made me feel like my kid was number or just another patient. She was someone going through something and Jess was going to figure it out. We had to stop seeing Jess due to some circumstances out of my control. Which only lead us to a merry go round of therapists and it wasn't until then, that I was able to fully appreciate her, not only for her emotional investment in my child but also for her instincts, which were proven to be spot on. While on that mental health merry go round, I learned that not every therapist has the capability to convey a genuine sense of commitment and concern for their client/patient , however Jess did. Taking on someone else's emotional pain, trauma, anxieties and fears has to be one of the hardest jobs I could imagine, especially when it comes to children...so I can understand having and internal shut off valve and not fault anyone needing to enact that protective mechanism. But as a parent who's child hurts....I sure as shit want someone who sees my kid, as I see them. Once again I saw Jess early in her career. Not only do I magine that she has gotten better with time but I imagine now that she has her own practice, she chooses people who values their clients as much as she does. ...I did recently refer someone here and they had positive reviews about Jess, Teena and the facility.

I was apprehensive about going to see a mental health professional, however the environment here is…read morefriendly, informative, and respectful! Any time that I have a question and I follow instructions to leave a voicemail,I receive a timely response. If I email the response times are quick ,which I really appreciate when it comes to my prescription refills. I have found that the staff as well as my doctor make it easy and comfortable to get the quality care that I needed. 10/10 would recommend!

I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

Dr. Tripp is AMAZING!…read more After years of going to doctors I finally found one who LISTENS. He doesn't just write a quick script and shove me out the door. He really cares about me and my family. Every I am there he asks me about my situation and he actually REMEMBERS what I have told him from the visit before. Yes, I'm sure he is consulting his notes. But as primarily a med management doctor, he is not required to take such a personal interest in each of his patients. I knew he was genuine from the moment he came out to greet me. Soon I'll be starting TMS! I am looking forward to starting this exciting new treatment and hope to be off my meds completely! An no, he didn't push me on the idea. He has a wonderful staff who educated me and let me come to my own conclusions. Thank you Dr. Tripp!

From the owner: Dr. Tripp specializes in helping people with difficult to treat mental health conditions, such as…read moretreatment-resistant depression, anxiety, bipolar disorder, PTSD and other complex conditions. Dr. Tripp is a Board Certified in Child, Adolescent and Adult psychiatry and sees patients as young as 5 years old.

I was really nervous to go here at first and start this journey. Josi is so sweet, caring, and…read moreunderstanding. She always listens to what you have to say and concerns. I feel safe talking to her & validated when talking to her. She doesnt try to push anything you dont feel comfortable with & listens to what youre going through. I always feel like she is understanding what Im saying. I reccomend Josi! Thank you for caring and understanding. The office itself is clean, quiet, & calm. The warm, dim lights are a nice touch. Feels intimate and calming.

Great care. I have been involved with them for about 8 months now. They are always prompt and…read morecourteous.

Redemption Psychiatry is very easy to get in and Dr Friday is an amazing doctor. He listens and…read morehelps with questions I have. He doesn't just medicate unless needed. Office staff are very nice and helpful

I started going to this office in 2019 because I was struggling with a mental health crisis. I…read moreworked in a call center and had a lifetime of unresolved trauma. I came from a generation and a family that doesn't believe in mental health. And for those who do, it's heavily stigmatized. My original psychiatrist was great, but she moved to a location in downtown Phoenix. I switched to a different psychiatrist, one who was great with both my children. I switched my son over to her as well because HIS psychiatrist would cancel appointments for no reason and eventually left this location to focus on her own practice. Everything went great for awhile; I was somehow managing my alcoholism, and I was doing my best to function as a human being. Here's where things get sticky: I have health insurance, but it's not going to cover things like ketamine or other treatments my plan deems unnecessary. I didn't have money to cover myself and my kids, nor did I have the means to drive 45 minutes away from Maricopa, 3 days a week, and ditch my job, where my hours were always during the day. I had to make do. When I went to detox in December, I was working a very stressful job, up to 70 hours a week. I messed up by having the police called, and I know this. I am imperfect. But I and other patients weren't given the dignity of being seen as human beings who deserve basic C rights such as clean clothing and facilities. I deserved to be given my medicine, which I was not. When I got out and saw my psychiatrist, she told me I'd I wasn't a drunk, I wouldn't have problem. She told me things my daughter told her in confidence and me she wishes I'd been arrested. She's also gossiped about other therapists who are no longer there. If I'd known her history, I would have found a way to go to downtown Phoenix. I'd have never kept my kids with her. They love her, and that's great. My daughter forgave her because I encouraged forgiveness. But this behavior was devastating to my already low self esteem and recovery. I'm a huge fuck up and I know it. But I am also not going to pay a fortune for a 30-60 day program that my insurance won't cover. They wouldn't even cover my court-ordered stay in detox, or the ambulance service when I was forced to go to Tucson. And her response was always: don't be an alcoholic and you wouldn't have this problem. But I wish you'd been arrested so you can have consequences. Honestly, I'd say find another facility for your psychiatric needs because they'll either help or they won't, but have no problem telling you that you're worthless if you don't use their treatment. Such a shame because they used to be great. And maybe some doctors still are, but no one deserves to be treated like a loser when we already feel that way.

Avoid this place. It's a money grab. They'll recommend ketamine and TMS on your first intake visit…read more A friend of mine went here for a simple medication consult, and right away they started pushing the special (and expensive) treatments. And there's high pressure to schedule and move forward with it. Very sketchy ethics, all about the money.

I just want to update l, I have been receiving calls & emails about my account. After i've already…read moremessaged them about not being able to afford the payments with how I was treated in June. I got a message back stating they would close the account and once I was ready to pay again to let them know. I've been getting constant calls and now emails. Unless you plan to refund me for everything you charged me, leave me alone. You guys don't deserve more money or business. Tms & ketamine did not work and only wasted my time, money, and made me feel worse. My anger & anxiety got worse. Instead of having me stop, they continued the sessions. I should get my money back. Please be very wary of this place.

This practice is amazing!!! I have been going to this practice for treatment of post chemotherapy…read moreneuropathy for approximately two years. They have always treated me respectfully and with compassion. Specifically I would like to recognize the practice manager Kerry. She has gone above and beyond several times in my care. She made certain that I had medication refills when the doctor was unexpectedly out of the office, and even helped me get in with a specialist that is not in the practice because I was unable to get an appointment on my own. This office is always timely and I rarely have to wait (like so many other doctors offices) for my appointment.

I have been going to Ahwatukee Health and Recovery for 2 years…read more I cannot express enough how much I love the staff and the doctors. They are ALL extremely kind and professional. They take the time to listen to my needs and they follow up with me to inquire as to whether or not my needs were met, and the answer is always yes! They text me reminders of my next scheduled appointments, which I really appreciate because life gets so hectic and sometimes I forget. The staff has checked in with me during business hours, after business hours and on the weekends! it makes me wonder when do they ever have personal times for themselves? If I could give them a 10 star rating, I would!!!!! Thank you to everyone on the office staff and thank you to the doctors, the counselors and psychiatrist. Keep up the great job as you all have made a positive difference in my life. It took a lot of time and patience to get me on the correct medications, but no one gave up on me! Sincerely, L Gregory, patient

The Dr. And his assistant were outstanding did a great job on my visit i was very pleased.read more

This was my first visit, and I didn't know what to expect. I was called into the exam room very…read morequickly. I had not had a chance to finish filling out the paperwork. My vitals were taken, and I was told someone would be with me shortly. Less than 5 minutes went by, and the MA came into the room. He was very pleasant and professional. Everyone I came into contact with at the Chandler location was pleasant and engaging, yet had a professional demeanor. I was seen by each person promptly, had all my questions answered, and was given a lot of information. I was very satisfied with the service I received today.

I was recently diagnosed with ADHD as an adult through KEGE Center, and the entire evaluation…read moreprocess exceeded my expectations. From the first contact, the team created a warm, non-judgmental space where I felt genuinely heard and understood--something I hadn't experienced in previous healthcare settings. The thorough 90-minute assessment felt thoughtful and unrushed; they took the time to explore my history, symptoms, and challenges without making me feel pathologized or dismissed. What stood out most was how validated I felt throughout. For the first time, someone in a professional role acknowledged that my struggles were real, explainable, and not just "laziness" or personal failure. That moment of recognition alone was incredibly powerful and has already shifted how I view myself. The providers demonstrated clear expertise in ADHD while maintaining genuine empathy--many team members even have personal experience with it, which comes through in their approach. If you're an adult seeking an accurate diagnosis in a supportive environment, I highly recommend KEGE Center. They made what could have been an intimidating process feel empowering instead. Thank you for the excellent care--it's made a real difference.

This is a clinic that specializes in ADHD and no other psychiatric condition. If you are an adult…read moreat any age, please read this. They refuse to treat or even test anyone older than 55 years, even though all other psychiatrists in Phoenix who don't focus on only ADHD. The test for ADHD is not different at any age. They base their claim of not having the skills to treat older people using outdated studies. Here is a link to the latest study and comment from Dr. William Dodson: https://www.additudemag.com/adhd-medication-no-cardiovascular-risk-hypertension-heart-failure/ No one else in Phoenix refuses to treat anyone at any age. The skills required to monitor for side effects are simple, require few skills and are as follows: Routine blood pressure checks and occasional kidney function recommended when increasing the dose of the medication. If the risk for side effects is insignificantly different at any age, do they have the skills to treat younger people when they have the same reaction or complications from the medication? Why don't they accept middle aged to older patients who don't want to take stimulants or just want to take the test? What do they do when a patient of long standing turns 55? Are these patients aware that they may be sent somewhere else, even if they are healthy and stable? If you know of anyone 55+currently being treated at this clinic, was referred somewhere else after they turned 55, or was denied treatment at any age due to complications or being at higher risk, please message me. In conclusion, if it is obvious they do have the skills to treat and monitor patients of all ages, why are they practicing ageism? Beware of specialists with wonderful bedside manners but are known to screen patients based on statistics and chronological rather than biological age, or who may develop mild, easily treatable complications.

Best of the best of the best! I've been seeing her for over a decade and she's better than every…read moresingle therapist and psychiatrist I've had rolled into one. She's funny too :-)

I've been a patient of Joellen Butler PSYNP for over ten years and she is absolutely amazing. I…read morecouldn't say enough wonderful things about her. I highly recommend Joellen for anyone that is looking for psychiatric care. She is easy to talk to and knowledgeable about medication. Her office makes me feel warm and welcome. The office manager, Lisa, is always incredibly helpful and works hard to help me with my crazy schedule. She is so kind and I feel so welcome being greeted by name.