Marc did an absolutely amazing job fixing my RV. From the very beginning, it was clear that he…read moretruly knows what he's doing. One call or message to Marc, and he gets things handled quickly and efficiently. He completed everything that needed to be done and took the time to explain everything to me so I understood what to watch for moving forward. What stood out most to me is how much he genuinely cares. No matter how long of a day he has had, Marc goes out of his way to make sure your RV is fixed properly so you feel safe, comfortable, and confident in your home on wheels. I have had an incredible experience with his work and would highly recommend him to anyone living the RV lifestyle. Marc is genuine, kind, hardworking, intelligent, and takes his job very seriously. It's rare to find someone who is not only skilled but also truly cares about the people he helps. If you need your RV fixed, don't hesitate to reach out to Marc -- I can confidently say he'll get the job done right and in no time!

Mark (Maceo) diagnosed our RV issue right away and fixed it as soon as part arrived. He is VERY…read moreknowledgeable about RVs. i would highly recommend him. Mark was timely and very pleasant, I chose Mark due to his 5 star rating on Yelp. So lucky I found him.Now I know why he has a 5 star rating.

I've had great experiences at Via. They have been friendly and respectful of my time. I had an AC…read moreunit replaced in 2 days. Having my fleet on the road is important and they understand that. The last time I was in they did not have the part I needed but showed me how to make another type work. Thanks to all the people at Via, I'll be back!

I would like to share my experience with this RV repair shop…read more 1. The towing system installation in 2020 In 2020, I came to this shop to have a towing system installed on my RV. I was given an estimate of around $3,000. However, when I picked up my RV, I was told that I had to pay several hundred dollars more for additional charges that had never been discussed with me beforehand. It is not about the amount of money. It is about the way the business was handled. I felt that I had been misled and treated unfairly. 2. The toilet repair More recently, we were charged over $400 to repair the toilet ball, which was not closing properly. However, when we picked up the RV, we were told that the newly repaired toilet ball still could not automatically close completely. We were told that after every flush, we would have to use our foot or hand to manually lift the pedal to make it close. Seriously? After paying more than $400 for a repair, we were told that we still had to manually operate the toilet after every flush. Considering this issue, together with the problems described below, I no longer had confidence in allowing this shop to perform additional work on our RV. I asked for a partial refund so that I could have a qualified technician properly complete the repairs, but my request was refused. 3. The additional repair work We were originally given an estimate of around $1,000 for several items. However, we were ultimately charged more than $2,500. Unfortunately, several problems remained: * The newly replaced plastic cover still had a crack. * The replacement generator control board still did not display the generator hours. * Although we were not charged for it, the water system was apparently not properly checked and returned to a usable condition. When we added water to the tank after bringing the RV home, the water immediately leaked out from underneath the RV. * We later discovered that the water tank system had not been properly set up for use. After all of these experiences, how could we possibly feel comfortable leaving our RV with this shop for additional repairs? For me, this is no longer about the money. It is about honesty, quality of workmanship, communication, and trust. I trusted this shop to properly repair and inspect our RV, but my experience left me feeling that my trust was not respected. I will not do business with this shop again.

At the very start of a well anticipated dream vacation to Canada, our motorhome broke down shortly…read moreafter departure forcing us to return for mechanical repairs. To salvage our vacation we were lucky to find a company that came to our rescue. NW Adventures and could rent us a motorhome replacement last minute. They were quick to respond and Julie was a model of proficiency to help us on our way. We rented a 24FT Four Winds. It had everything we needed and a great layout. The entire staff was great, and no trick gotcha hidden fees in that fine print you don't catch. During our trip Julie was readily available for any questions we had while in the far north. While all components worked, this motorhome was built during Covid and it was clear quality and workmanship had taken a hit. Regardless, that's not anything to do with NW Adventures and they have quite a variety of equipment to choose from. I would rent from them again in an instant.

Stay away from this company the RV's break down during your travels and won't refund your money…read morealso you have to pay out of pocket for the tow truck.

I was so happy with the sales team at Maple Grove when it was all said and done I couldn't help but…read moregive Christina a hug! I'd been looking for an early 2000s Northern Lite truck camper for a while now. When I saw the listing on RV Trader and sent an inquiry, Christina and Mandy reached out right away. The right price, the right size--even before seeing photos, I was excited. The only drawback was that it was 647 miles away. If I'd been a little closer, I would have come out to see it in person and bought it the same day! Christina and Evan got me all the pictures and inspection details I needed to be 100 percent sure that when I got up there, I wouldn't have to turn around and go home empty-handed. By July 13th, Evan had it loaded on my truck and me out the door by noon. By the next day, I was enjoying the rainforest by the shores of Lake Quinault and planning a slow trip home down the coast. Couldn't be happier with the whole experience! Whether you're right next door or a couple states away, Maple Grove is a five-star RV dealer you can trust.

Took our Tiffin bus there for sale. They stole all our bus extras! 1500.00 window shade, extra 50…read moreamp power cords, and other equipment dedicated to the bus! They let the batteries die in the months it was on their lot. When I picked it up, it was filthy dirty. I took my but thier to sell on consignment. Big mistake!

We were recommended to Terry by a family member and he wend above and beyond Including detailing…read moreour rig when he was done fixing the damage that I created with a dent and broken window. As a small business owner I look for honesty and quality, we hit a home run finding Terry. Karl Solid Solid Technology Northwest LLC

Chuck has repaired two of my RV trailers both toy hauler, one a 2006 a couple of years ago and one…read morejust now a 2014 that a neighbors tree dropped a very large limb which punched a hole completely through the roof. Chuck did such a good job replacing the roof on the 2006 trailer that I didn't even look around I took the 2014 trailer to him right away as I knew I could trust his work and had him replace the roof and do some other little things that needed attention. Twice Chuck has made room for me even though he is constantly booked in advance to repair my trailers so I could continue with my travel plans. The quality of his work is the BEST, in fact I can honestly say that the roof Chuck installed was superior to the roof that came from the factory, it looks better, it fits better and I know its sealed better. I highly recommend Chuck for any of your RV repairs anything from a simple adjustment to a full rebuild, Chuck will do it RIGHT and at a reasonable cost. Dave H.

This man knows what he's doing. He came out to our site and got the job done! He is very…read moreprofessional and knows what he's doing. He lets us know every step of what he was doing as he was doing it. Highly recommend!!!

Paul does great quality work! He upgraded my travel trailer from 30amp to 50amp, cut a hole in the…read morewall for a CoolCat heat pump, installed an electric 8 gallon point of use water heater, MaxxAir fan, a new sink and electric cooktop. My trailer is now 100% electric, no propane. He's very knowledgeable, has tools and has access to parts. I highly recommend him if you need any RV repairs.

Not only is this guy Paul good, he undercharges. I hope raises his prices so he stays in business…read more I had to talk him into charging me more. I know what it takes a small business to stay open. I know some will think I'm stupid for this but, good repair guys that are straight are getting harder to find.

If you want promises unfulfilled, no call backs as promised, wait weeks for your estimate, this is…read morethe place for you. We have NEVER experienced such poor customer service.

What a great company to work with. My main contact was Chuck and he was so easy to work with. As…read morenew RV owners we wanted to be able to tow our CRV. Chuck was very patient with me in explaining what work would need to be done to the CRV. When the CRV was ready for pick up we drove our motorhome to their location and met Tony who installed the direct connect system to the CRV He was also very patient and thorough in teaching us how to hook up the CRV to our motorhome Road master tow bar system. The work done on the CRV was barely noticeable. We drove the motorhome with the CRV in tow to our home and it worked flawlessly. We will definitely do business with Truck Trails again. Thank you!!

I found myself at the Everett location of Poulsbo RV after an online search for a specific trailer…read moreI was looking to purchase. I worked with Mike Zimmerman, who met me the same day I called and helped me do a thorough evaluation of the trailer I came to see. Making the actual purchase was a fair and easy process - with no pressure. Our discussions about price and terms felt relaxed and comfortable - and they made a lot of adjustments to help it work out for me. Bill, the Manager, generously (and unexpectedly} included some repairs as well as a needed part that was missing at no extra cost to me. They just surprised me when I picked it up! Truly it was one of the best buying experiences I've had at a dealership. After it was detailed and safety checked, my license and forms were all ready to go - so even the paperwork was a breeze. The service crew did a fantastic job of resealing a window gasket as well as making the older trailer I purchased look in top form. Everyone at Everett Poulsbo RV showed genuine customer care, and made sure that everything went well with my purchase - from initial visit through rolling it off the lot! I highly recommend doing business here!

Be sure to ask how much the PDI is on any of their vehicles before talking price. It will save you…read morea lot of time.