If I could leave 0 stars I would. My friend wanted to take…read moreus out for an RMT foot massage earlier this week. We both have coverage through benefit plans and paid a $25 premium for an RMT massage. King Thai Massage did not mention that they would not be covered by SunLife and when my husband put the claim in through later that night it was rejected as King Thai Massage is a delisted provider. I am now out $60 on something I assumed would be 100% covered. I requested some accommodation by just refunding me the $25 RMT premium and the location refused. Needless to say I will never go back and I hope to warn others ahead of time as well.

I walked in here feeling very stiff with soreness in my neck and shoulders. The facility is clean…read moreand staff pleasant. The receptionist softly asked me to take off my shoes then gave me a form to fill out. She asked me what type of service I would like. I chose an hour combination Thai and and Swedish. I was taken to a room with massage bed and given scrubs to change into. I had PTA, a gentle lady, who asked me to tell her what complaints I had. She gently but with strength went over my entire body and massaged and stretched while breathing deeply. I walked out of this place feeling very loose and relaxed. I would certainly return.

UPDATE to my review Aug 2023: RECEPTIONIST STILL BAD!…read more I was temped to go again, but I surveyed two people coming out the door in Dec 2023. Their feet massages "just ok"...but they did NOT like reception / greeter woman (heard her have negative attitude). They referred me to other places they use in Vaughan and Markham. ATTENTION OWNER: you don't seem to care....no replies to bad reviews. How sad for you. ------------- AUG 2023: Comfort Zone on Warden called me after appointment asking for a bigger tip. Who does that! I've been going there for years and have given Vivian (an excellent foot masseuse) a generous tip... but this time I did not.... for 2 reasons: 1 - I arrived early to find front desk lady and Vivian right outside the front door both smoking. This was a shock and it is a disgusting habit, so during my 45 minute foot massage, I struggled with the idea of her hands on my feet right after she smoked. 2 - The front desk reception lady was rude, has been in the past, when I asked about the TV not working properly... she dismissed my request. Then it was her that called me after I left, asking for a bigger tip, but never asked me why such a small tip, then she said "never book Vivian again". I am very sensitive to smokers, others could be allergic, and it is a vile and bad health habit and should be kept private, and at least done outside their back door which I know other staff go to... I would never book Vivian again because of her unfortunate smoking habit then touching my feet or body, but mostly the front desk lady is rude, has an attitude, and I truly hope the owner reads this post and takes action to correct this staffing issue... There are other posts citing similar problem with her...all other staff have been nice over the years. I have shared this story with 4 other people that were clients at Warden, and they said they will not go back to this location. We found a few other decent places.

Poor service. Forcing employees to work when they are sick. Canceling appointments with a 10 min…read morenotice ( this happened 2 times in one month for me) Use to be a regular customer but those days are gone. Over time they will loose more and more customers.

I could tell that my masseuse was trying her best. I was in really bad shape. I had no idea until…read morewe got started. I was lucky to be able to extend the time with her. I've been there before and had the same masseuse. I wish I could leave you her name but we're not allowed to use names in the review. In any case, many neighbors go to Kelly spa and never have I heard a bad word. They are open 7 days a week. I highly recommend you treat yourself. It is mentally and physically refreshing. Also, very affordable here.

My favourite massage place in GTA. We travel from Brampton to North York, every time we want a…read moremassage. We have been visiting them for 3 years now and we were never disappointed. The service is great every visit. The owner is very professional and committed. All the therapist are experienced, and customer oriented. I love the they hear your pain points, before starting the massage, and focus on your pain points rather than just predefined steps. Everything is customizable as per your needs, like the pressure, pain points, area to be covered, kind of massage etc. I am a chronic migraine patient, i have tried many other places and physiotherapists when I have the migraine attack. None of them were helpful in pain relief but now I know where to go for immediate and effective outcome. They work magic in me. I had to take meds triptaines, ibuprofen , anti-inflammatory for days to get rid of pain or to ease it OR I pay them a visit get an hour of focused massage for an hour. Woot woot!!! Nothing more to add :)

I was getting a facial done and the lady left twice during my treatment to take a personal phone…read morecall. She also had her phone in her pocket making noise on low volume the entire time I was getting my facial. It was very unprofessional and not relaxing considering when you get a spa treatment done you don't want some random noise playing in your ear. step up the costumer service or you'll loose more business.

Once again I booked an appointment one evening , online. I got a call minutes after to confirm it…read more I requested Binal....who is so gentle and professional.

This spa is everything. Felt like I was away from the gta and at a luxury spa getaway…read more I had a massage. The room was massive and very clean. It even had a shower ....not sure if I was allowed to use it?? Great place

I called to make an appointment and the person said that I couldn't get an appointment for 3…read moreweeks--she didn't sound very interested in having my business, so I never called back.

This is Taiwanese massage. They walk on your back. They are extremely good with their massages…read more(very strong fingers and toes). They don't speak much English. They like to talk to each other if they are in adjoining rooms. They provide RMT (with receipt) and NON-RMT massages. Example of prices: One-hour RMT=$75 and non-RMT=$57. The also do foot massage, cupping, and scrapping.

Went here a couple times to get a massage. Overall would rate the quality as... alright. Service…read moreis kind of a hit or miss. I've had CiCi and Ava who did a good job, especially when I agreed for them to walk on my back, it really helped! Although I went with a friend who had the opposite experience. She was in a room directly infront of the reception counter, so her massager decided to leave the door half open so she could talk to the receptionist while she worked....taking away from the relaxing experience all together, and removing the privacy factor... So again, kinda hit or miss, but I've gotten used to the place so I guess I'm keep going back for now to see if it improves in service.

I went there two Sundays ago and had a wonderful massage. This place is not big but clean and I…read morewas serviced by a petite but sexy looking Chinese lady. Coco is her name and spoke a bit of English. I had a 60 minutes massage and she was able to rub all my tight spots with the right amount of pressure and it was really a very relaxing experience. In fact, this place was recommended by a friend and he had also suggested Coco. I would certainly go back to this place and looking for Coco. Go and try yourself. The Lemon Tree Spa I am referring to is that at 4155 Sheppard Avenue E Scarborough, ON M1S 1T4

I paid a total of way too much money for 45 minutes i did not receive what i asked for i don't…read moreremember the attendant's name she greeted me at the door she had on a pink dress that's all i remember but she did not do a good job at all i was basically robbed I will not be referring anyone here I saw the reviews and thought this would be a great place for a massage and the attendant basically took more money than I was suppose to pay for 45 minutes. Terrible service The attendant knew i was not satisfied and when i asked them for an explanation of the amount they could not tell me they just kept saying no no no. If i am not given some sort of compensation I will blast this place all over all my Sm's because that is not good business especially for a first-time customer

Very relaxing, clean, and beautiful inside. I called on a Monday, which happened to be a holiday,…read moreand they were able to get me and my cousin in for an hour massage each. There was only one therapist, but that was okay because it was a holiday and they were the only spa open! The girl was great! Very nice and professional, and I felt amazing afterward. She paid attention to how I was feeling, noticing I was a little cold (which I am naturally) and offered to get me a blanket. She checked in to make sure the pressure was okay. She also noticed my skin was a little rough and offered to grab a special essential oil to help with that. She also offered the free WiFi and the remote to watch Netflix while my cousin was getting her massage.

The staff was very friendly and the place is really clean. The part that I was a bit uneasy with…read morewas when it came to getting a receipt. I ordered a package for exfoliation and massage. Apparently, the massage wasn't considered a RMT massage, so I couldn't get a receipt to claim with my insurance. They said that I would need to book another massage with a licensed RMT for 60 minutes to get a receipt to claim with insurance. I'm concerned that their massages are not performed by licensed RMTs. Hence, I can't give 5 stars.