UPDATE to my review Aug 2023: RECEPTIONIST STILL BAD! I was temped to go again, but I surveyed two people coming out the door in Dec 2023. Their feet massages "just ok"...but they did NOT like reception / greeter woman (heard her have negative attitude). They referred me to other places they use in Vaughan and Markham. ATTENTION OWNER: you don't seem to care....no replies to bad reviews. How sad for you. ------------- AUG 2023: Comfort Zone on Warden called me after appointment asking for a bigger tip. Who does that! I've been going there for years and have given Vivian (an excellent foot masseuse) a generous tip... but this time I did not.... for 2 reasons: 1 - I arrived early to find front desk lady and Vivian right outside the front door both smoking. This was a shock and it is a disgusting habit, so during my 45 minute foot massage, I struggled with the idea of her hands on my feet right after she smoked. 2 - The front desk reception lady was rude, has been in the past, when I asked about the TV not working properly... she dismissed my request. Then it was her that called me after I left, asking for a bigger tip, but never asked me why such a small tip, then she said "never book Vivian again". I am very sensitive to smokers, others could be allergic, and it is a vile and bad health habit and should be kept private, and at least done outside their back door which I know other staff go to... I would never book Vivian again because of her unfortunate smoking habit then touching my feet or body, but mostly the front desk lady is rude, has an attitude, and I truly hope the owner reads this post and takes action to correct this staffing issue... There are other posts citing similar problem with her...all other staff have been nice over the years. I have shared this story with 4 other people that were clients at Warden, and they said they will not go back to this location. We found a few other decent places. read more

Poor service. Forcing employees to work when they are sick. Canceling appointments with a 10 min notice ( this happened 2 times in one month for me) Use to be a regular customer but those days are gone. Over time they will loose more and more customers. read more

Do NOT go to this place. Went there with a friend for 2 full body massage. My friend got her full body massage but I did not. The person working on me finish my session without massaging my hands which is very abnormal. When I told the front desk, she made an excuse that different masseuse have their own technic which do not make any sense and total b...shit. I paid without leaving any tips. DO NOT use them. read more

Used to come here all the time and the more popular they got, the ruder they got. So much attitude now! It's like my money isn't as good enough, because they have so many more customers now. Aside from poor service, their massages are also WEAK AF now. When you tell the person to use more pressure, they TSK you! TSK! I TSK YOU! argh! Will never come back! read more

As great as the rest of the staff here are, the front desk lady is extremely rude, dismissive and full of attitude. I came to my appointment 5 mins later and when I walked in she didn't even acknowledge me. She spent 10 minutes on the phone and then looked at me and rolled her eyes while asking what we are there for. We said we were here for the appointment and she proceeded to ignore us another 5 mins before saying that we were more than 15 mins late so they cannot take us. When I called another day to try to book appointment she was super rude again and hung up on me. read more

That front desk receptionist definitely needs a lot massages to remove her blockages as well. She has menopause like attitude. 那位貴抬工作人員應該也非常需要被按摩，不知道是更年期還是什麼原因，態度超差的，也沒有工作熱誠 read more

BEWARE, your massage is NOT done by a RMT. This can injure you more than help you. The receptionists are really bitchy ALL the time. like other's have said: no happy endings. FOOT MASSAGE REVIEW: I came here once for foot massage with my SO, and none of use felt anything (perhaps we are really healthy, or they didn't do a good job) we are supposed to soak our feet in that hot water thing, but we were 5 mins late, and she just rushed everything. it was rush and we didn't real anything, and we sat on regular sofa chairs kinda thing, it wasn't even a massage chair. BODY MASSAGE REVIEW: we came body with parents for body massage, cause they helped us move and everyone is tired and sore. so they put us in rooms of 2 people. My SO and I in the same room, for 45mins each. during the massage didn't feel much, but that is probably a good thing, since they are not RMT, don't know if they are pressing the right places. Usually after I go to a massage my whole body kinda feels it the day after as well, cause all my musles are lossen etc... after this one? Nothing... nothing happened... I'm really healthy again? I don't think so. read more

By no means a massage regular, but a stiff neck and shoulder tightness brought me to Comfort Zone for a deep tissue massage at New Kennedy Square. $36 weekday deal for 45 mins was fair, and on this Monday afternoon I was assigned to Anna. She did a fantastic job. Just calling it deep tissue massage would be understating her skills, as she employed a perfect combination of pressure and precision that blew past the knots in my back and into my soul lol. Without saying a word, she was able to diagnose my trouble spots and was able to significantly improve my personal well-being. Definitely recommend. read more

4 days before my wedding we decided to get a couples massage here and I had the worst experience. Not only was I incredibly uncomfortable during the entire massage, but when I got home there were LARGE bruises on my back and other areas of my body. During my massage, the "therapist" said my back was getting blue and to relax.. Pretty sure no one can relax when their back is literally being punched. I still cannot wrap my mind around how somebody can make these bruises and not stop midway..instead when I said it hurt, she kept rubbing and rubbing as if she could rub away the bruise she made. It was the worst decision ever made, so please do yourself a favor and don't even think about coming here. read more

Comfort Zone - Bruises from my deep tissue massage - Massage Near Me - Markham, Ontario

Pros - 9/10 massages are INCREDIBLE. - friendly & clean - very cost effective - various massage options CONS - limited parking - not much negative to say to be honest read more

TAKE UR MONEY & GO ELSEWHERE !!!!!!! This place is the worst massaging place I've ever been to. The receptionists there are always a fucking bitch and they will talk bad about you especially if you don't know Chinese. I went there and they were speaking negatively about me in Mandarin thinking I did not understand them. I got a two hour massage from them and I walked out feeling WORST than going in. These are NOT PROFESSIONAL RMTS and they do a shit job but INSIST YOU PAY THEM 20 dollars tip for their shit services. The front desk experience: 1/10 - bitchy annoying receptionist with no manners n makes you wait The massage experience: 1/10 - did not help with my back pains and actually INCREASED IT Tipping: if you tip less than 10 dollars for a 45 min massage session they will talk shit about you HAPPENED TO MORE THAN TEN OF MY FRIENDS!!!! They are just money GRABBERS with BAD SERVICES read more

They do deep tissue massage which most Chinese massage places provide but at a more attractive rate. Comfort Zone Price: $38 for 45min Monday - Thursday before 7:00pm: $30. Place is very clean and busy. Front desk girl is just interested in money (I guess), I feel like they over booked me and just opened a table in one of the room which had 3 chairs/couch (for foot massage). Space was so tight the girl cannot even go around the table and had to push the table every time she wanted to come around (annoying noise). At the end of the Massage, went back to front desk, handed over $40 and asked for $5 return and told the girl to give the masseuse the other $5. She said 'oh'...and put the $5 in the drawer and went on doing whatever she was doing. P.S. RMT receipt price: $70 read more

Even though the massage is good, the customer service from the receptionist is horrible. It's a shock to be treated rudely to such an horrified extent. I won't go there again. Stay away from these two locations: Warden/Steels and Kennedy/south of Hwy7. The receptionists in those two places might yell at you. I experienced that personally and it's very very disturbing! read more

Not my absolute favourite foot spa but it's usually my first choice back up. The staff are friendly, the chairs are comfortable and the massage is usually always good. Cons: the noise travels. The rooms aren't very well insulated so it's not as quiet and relaxing as others. They don't really go out of their way to make you comfortable. Still, for what you're paying is worth trying this place. read more

Been going here for a few years now and I can say I'm overall happy with the service. The first thing you have to realize is these are not RMTs and have been basically home trained. This is both good and bad. While a lot of their practices feel good, I sometimes wonder if it is actually good for me. Do not be shy about asking them to go lighter on you as they assume the average person just wants an elbow jammed into them as hard as possible. I had one masseuse convince me to let her go harder on me since she felt lots of knots on my back but I walked out just crippled. I will admit however, that I did feel pretty loose the next day so maybe there is merit to her suggestion. Foot massages are nice, but is a bit of an acquired taste. If you pay cash, the price is pretty good for an 45min massage. They do take insurance but no cash discount price. Overall I'd say there are better massages out there, but I still find myself coming back here so they must be doing something right! read more

amazing place, and if you get the package, its super cheap. foot massages make your feet feel like its walking on air. body massages take out all the tension from you body. open late, and no there is no happy endings. its not that type of place. read more

Came in for a foot massage very late in the day but they still took us in! The process went very seamlessly and the massage was amazing. The drinks are also free and there's a TV to watch movies. Overall, would come back again! Try to go on Mon-Fri before 5pm for their daily special!! read more

My overall experience would be 2 stars. The actual massage itself would be 3 stars but nothing special. The receptionist was so unprofessional, my husband and I waited about 10 minutes while she kept answering phones and telling us to wait. Of course your typical Asian business if you want an actual invoice for insurance claim purposes then they will charge you $25 more. Ridiculous, went there once and will never go back. read more

I asked for a massage by an RMT and they gave me someone who doesn't even know how to even speak a lick of English. I immediately complained to management and I accused them of not giving me what I paid for. They confessed and reduced the price of the massage. This place is obviously pulling a classic RMT scam. I admit that their regular non-RMT massage is cheap; it's $30 for 45 minutes of body massage before 7pm on Monday-Thursday. But you get what you pay and the quality of the massage is 2.5/5. I have recently tried Perfect Health Centre and I think it's a much better place. This place charges more for a massage but I think it's worth the price. Ask for Lily. She's great massager. link: http://www.yelp.com/biz/perfect-health-centre-toronto read more

Updated info: The Comfort Zone in Richmond Hills now has the same promo pricing of $30/session of massage for Monday to Thursday, before 7pm. As I mentioned in the previous review, the RH location is preferred because it is more spacious. read more

I can't say enough about this place. For $71 you can get a 45 minute food massage and a 45 minute back massage on the table. My husband and I have gone several times and I have taken my mom. If you just want your feet done, it is $38 for 45 minutes and Monday to Thursday before 7 it's $30. The highway 7 location is great as well! read more

If you are into sports and need deep tissue massage to release the trigger points or to get the soft tissue reconnected, this is the right place. It fixes me every time. Hurts like hell, but it works. I had times when I can't even lift my arm and the next day, I am fine. Best result is if you know how your body works for the pain area. read more

I love this place. It's always clean and the staff is friendly. I've never had to wait for a walk in and when I make appointments they always start on time. The price is decent for the job they do. I've only ever had one shitty massage here from the last few years I've been going here. I'll even make the trip from far away to come. I highly recommend :) read more

one of the best massages. i've ever experienced. super busy so call in for an appointment. very clean and welcoming. MT's hands were very strong and overall well worth the money. we came here after a long bike ride on the don valley parkway and they were able to massage away a lot of the soreness from a long day of biking. highly recommend this place! read more

I love this place! Best foot massage in toronto, very clean and nice decor. Staff is friendly as well!

Unlike other comment, maybe i was lucky, the receptionists was pretty nice to me. The massage itself was good. Remember to bring cash because no tax when you pay cash. read more

NEVER COME AGAIN:::: It is my first time here for a foot massage, it is my worst massage experience ever! The masseurs are VERY lazy and very light-handed, they just want to finish each client fast and all I can feel was someone rubbing on my foot with baby oil and nothing more. I will not recommend this place to any of my friends. FURTHERMORE !! The reception here was very impolite, she INSIST US TO PAY TIPS for their bad service. All they care are $$ but no customer service! read more

great spot to get a foot massage! its a hidden gym! Go see jeff he's great! Receptionists are great too, very kind and so sweet!

I have been to all 3 Locations and had a good massage each time Judy at warden and jasmine at the new Kennedy are both great. Professional and can Identify the pain area and take it away. They are both very very good. Prices are also great. Enjoy. I am over 65 and find that they both are much better than the average. read more

After being stuck for over an hour in traffic, I stopped in for a 45min body massage after getting a very good foot massage a couple weeks earlier, I decided to try it again. I was thinking hey $33 bucks can't go wrong..right? Well I got there at 7:05pm, had a decent massage, nothing to write home about, I go to the front to pay and the receptionist sheepishly says $41. She knew I walked in just as the special was expiring, never said anything and just assumed I didn't know about the 'deal'. All I can say is buyer beware, these people will charge you as much as they can. read more

I've been here lots of times. I only do body massage and for the price they charge is well worth it. $32/45min before 7pm is a very good deal. read more

I've been to both locations now but I prefer the Warden location. The Richmond Hill location receptionist is definitely a LOT more friendly than the Warden one. The warden receptionist is very cold and not welcoming AT ALL. She doesn't say hi or thank you and she doesn't look at you when you're asking her questions. With that said, the massage at Warden is much better than the one at RH. I can't remember who I had at the RH location, but Jasmine is the girl to go to from the Warden location. She asks where you are sore the most and will work on that area longer than the rest of your body if need be. Hours at Warden are 11-1am, but don't call anytime before 11:30, they don't pick up phone calls. read more

If you want foo foo aromatic oils and zen music - this is not the place. The decor is modern and clean - looks brand new. Note: some others who wrote reviews say they haven't had many massages WTF - how can you one star a place if you are not a massage aficionado. So forget those reviews they are a waste I am glad I went here and didn't base my decision on these reviews - (check my other massage write ups on Yelp: LA - Florida - Toronto and now Markham - so drop the idiots with one review on their first Reflexology and Tuina massage. Look I have been to the Elmwood in Toronto and many other fancy $$$'s spa days - this is not the Elmwood experience with fluffy robes and a huge price tag to meander all day by the hot tub; so let's get that straight. Comfort Zone is a Chinese Oriental Massage Place where the staff are knowledgable on Meridian points, may not speak much English but know their stuff regarding reflexology and Chinese Massage techniques]. Okay now that is out of the way - next: MAKE SURE YOU MAKE AN APPOINTMENT IT IS VERY BUSY AND THEY MAY NOT BE ABLE TO FIT YOU IN - sure they may be able to accommodate you but if you want to avoid driving all the way there, parking and then having to wait an hour for a spot then best to make a reservation in advance. Location - Comfort Zone: It's in a strip mall area next to the T&T Supermarket (so it is a very busy parking lot but has ample parking so shouldn't be difficult to get a spot but is busy - so drive carefully - after all you are in Markham and the driving crazies sometimes comes with the territory). The establishment is super clean. Other location: Comfort Zone seem to have two locations now one near Kennedy (South of 7) Have not been to that one yet (but there is an advertisement in the front lobby sitting area for it) - I can see why they have two locations as they are very busy with a steady steam of customers coming and going the evening I was there with my family and each member was happy with their massage. Tuina Massage and Reflexology: This is a very busy massage establishment - the prices are reasonable and the staff who work here are very good. Both the ladies and Men use Chinese massages Techniques (which I love as it works with the body meridians) so may be both gentle or quite firm. The name comes from two of the actions: tui means "to push" and na means "to lift and squeeze." (which suits me as I love firm massages)....we had Steve (who is amazing), as I was leaving a lady suggested Ken also (apparently very good - but was his day off). I had another guy who's name I did not get - and they were excellent. The foot massage comes with the usual steep of feet in hot herbal water prior to the reflexology. As you sit and have your massage you will be asked if you would like a beverage - get their green tea it is excellent (loose leaf, from China, and deep in texture and taste). There is one person on Yelp here who wrote that the massage therapist was not a RMT - who cares - they are excellent massage therapists here and taught in traditional Chinese Traditions (life is not a one size fits all and this is not a run of the mill Swedish Massage RMT joint). I can't stand Swedish RMT massages for me I like a deep massage. Comfort Zone is the real deal for those who want a massage that gets those kinks, knots, stress out of the body and more alignment to balance and wellness and goes deeper than a generic RMT Swedish massage. The foot reflexology was very thorough once the feet have steeped in hot herbal water - a deep reflexology massage hits the right meridian points freeing up blocked energies in the feet. Toronto was my usual place was good but only did the feet - but Comfort Zone they worked on the feet and the legs area under neath the knee - which is excellent as it really works the lymph nodes of those areas and releases a lot of stress. This is a very busy place - as my mother waited in the waiting room she said people were driving all the way from Toronto to this place. Rooms are very clean and the establishment is run like a ship. I suggest make an appointment - otherwise you may have to wait a long time for an opening. Worth the money - there are packages you can choose - we got package B which was a combo of body massage (I think 45 mins) and foot reflexology massage (45 mins) not sure of the times but the price was around $72 which is excellent value. We tipped the ladies very well - they deserved it - they did a great job and had a phenomenal upbeat demeanour. The lady at the front desk is very accommodating and will try and fit you in - but make her job easier and make an appointment as its like a juggling act to get a slot in this place (its so very busy). Absolutely a great place - I don't live in Canada anymore so here visiting - so may go again today just to get my fix before I head back abroad. There is a discount $32 for 45 mins before 7pm (weekdays read more

Decent but the Richmond hill location has much friendlier staff. Several times calling this location, it was hard to get an appointment. When arrived in person, the staff did not seem interested in helping you. Richmond hill has a location and it is much more pleasant. read more

This place is for deep tissue massages body or foot. No bells or whistles, the masseuse here know what they're doing. Monday to Thursday for 45 min session is $30 but ur in and your out. There's a change room/washroom (very small). the masseuse, Sam gives one hell of a massage, I come once a week and I like it because its simple and gets the job done after a long day of work because they open fairly late, last massage is at midnight. One last thing they speak English but fairly minimal, some of the ladies don't speak a word of English. Chinese owned and Chinese ran. read more

My friends often question what kind of massage place I hit up at 11 PM. Despite being Asian owned, it's not THAT kind with happy endings. I like that they're very accommodating with walk-ins, open until 1 AM, have a special price ($33) before 7 Mon-Thurs and can put in a lot of pressure. They speak limited English, but can communicate well enough if you have any requests. Mike is great and the receptionist Suki (sp?) is very sweet! The only 'negative' thing I'd have to say is that sometimes you'd have to share a room with up to 3 ppl when you get a foot massage. And if you're looking to get a couples massage, make sure to request for the same room! read more

Soooooooo disappointing :((( I have been a loyal customer for over five years but it's time to say goodbye thanks to the rude customer service from the receptionist who called me repeatedly within fifteen minutes of a appt. I understand I was running late but by calling me nonstop and giving me a hard time does not help with getting there in a hurry. Wow...another time the receptionist interrupted my massage and switched my massage therapist half way through my appt. I'm sad to say goodbye but I can't take bad customer service. Thank goodness there are lots of options out there these days. read more

I had a 45 minute body massage last Wednesday for $30.00 . The female attendant was very powerful and had no difficulty locating my trouble areas and concentrating on them. I could go everyday for the relief and cost. I'd praise her by her name, but then I could have difficulty getting an appt. with her after that! 5* perfect read more

The prices are good but I wasn't satisfied with the foot massage. A couple hours later it didn't even feel like I had them massaged and the lady didn't even touch my heel. Apparently it's not a part of your "foot". Wonderful ambience however. read more

Went today for a foot massage.....wow what a great foot massage. Highly recommended! Book an appointment to be sure not to be disappointed....they are busy. read more