I came to Dallas for a business trip. My sons asked for something from the local sports teams. So I…read morelooked up a fan store and found this one just down the street from where I was staying. It didn't feel too hot, so I walked, and dang that was a mistake, but I won't hold Texas heat against the store! The store was nice and clean and had a ton of local sports gear! The woman working there was super helpful and kind, and made sure I knew what was on sale or not. 3 kids shirts was $90... which is bonkers but not their fault, any branded gear is just more expensive!

Great Service from Donnie at this place. We also talked over the Luca trade, and how their Luca…read moremerchandise is all on clearance now...so sad! But, if you are a Dallas sports fan, this is your place! Amazing selection at great prices. They have men's women's and children's sizes for Mavericks, Rangers, Cowboys, and Stars as well as FC Dallas. There is a lot of merchandise to choose from here so selecting the perfect thing for you won't be hard. Choose from jerseys, helmets, balls, pucks, you name it, they got it here!

What a great selection of merchandise this store had! I came to look at shoes but they have so…read moremuch more than shoes! You can get gym bags, tote bags, shirts, sweats, caps, socks, hoodies and more here. The store was REALLY busy (it's Nike, so of course they are!), but they still had the floor and the registers covered. This was one of the most adequately staffed stores I encountered in my few days at the mall. Most is us are used to paying full price for Nike, but imagine the value in getting Nike things deeply discounted at their factory clearance center, and then a clearance center that had a sale going on too...and before you ask, YES, I bought a few things at these prices!

Awesome store! This Nike clearance store in Grapevine Mills Mall is amazing! Excellent selection!…read more Great prices! And friendly staff! My husband and I left with three pairs of ladies' shorts, a pair of women's shoes, and three men's shirts for under $200! Highly recommend!

I was today years old when I learned that the parent company of Champs Sports is The Foot Locker…read more I have shopped both for years, but never knew that until one of the employees informed me of that during a conversation we were having. This is a really nice Champs Sports store. It is well designed and the employees are friendly and engaging and helpful. They have Men's, Women's, and Kid's selections of clothing, shoes, caps/hats, and more. I was shoe shopping and while they carry Asics, they did not have the pair I was looking for, but offered to order them for me. Like I said, Great service! They had some sales going on and actually I think their prices are already pretty decent, but sales just increase the value in my mind!! Can't wait for my shoes to come in so I can come back!

Looking for a great place to grab the official Cowboy gear? Here is it! This is it, with a huge…read moreselection of men, women, and kid gear along with cool swag. You wont find much on sale here, but when it's the real thing, its not really going to be on sale! Customer service is also great, no dressing room. So I tried on everything in the store. Mirror is in the back. Great place to pick up gifts too.

The first thing that impressed me was the enthusiastic staff here and their eagerness to help…read more Yes, they were busy stocking and straightening the store, but that did not stop them from offering assistance. As you would expect, this place if the official place for selection of goodies for the true Cowboy's fan. They have it all and it is all legit and officially licensed. Shirts, coats, hats, caps, decor, and more for all ages in all sizes, they had it. Being official and licensed, their prices were priced accordingly. They did have some sales going on, but I did not see any huge discounts on anything.

They're very accommodating bc I was interested in a pair of work boots that their store didn't have…read morein my size. Salesperson located them & gladly refunded my original purchase at the Justin store. Went to the other location & purchased them! Thank You Academy Staff!

As a former employee who use to work here during the summer, I would like to leave some tips and…read morepointers to hopefully help anyone present or future. When calling the store... I am not sure why the phone system takes you back and forth with the calls and transfers, INSTEAD, next you call dial '0' (zero) and it will send you straight to the store phone with someone immediately, NO wait time! Wanting to buy an item but want to make sure they have before driving to location or could be the last in stock?... Again, when calling the store always dial '0' (zero) to be sent straight to someone who has the store phone. It was crucial a manager or team leader would have the phone and must answer at all times. Now say you want to be sure possibly the item you want is actually there, depending on the item they will transfer you to the department needed and an associate will try to check for the item straight away. (Best Tip: depending on item, it is best to have a "SKU number" handy, this will help them best see the item you want in the system and all details for it.) Questions for online, curbside, in store pick up orders... #1 rule at Academy, THEY CANNOT PUT ITEMS ON HOLD! They will always suggest to order online, why is it best? You order will have a 7 days period to pick up, after that it will go back on floor, payment amount will be put on HOLD, not charged, until AFTER COMPLETED pick up. If order is CANCELLED, simple reasons are the item(s) are they DO NOT have them. Regardless of what the system says, system/online is NOT always accurate. Better to call and verify. Now since order is cancelled, you will NOT BE CHARGED! Depending on bank, it will take 2-3 business days for the full refund. I will admit compared to other stores, the emails TAKE FOREVER to notify you that your order is ready/ been picked up/ or cancelled. Merchandise info... 3 trucks arrive throughout the week, they do not know what they will get UNTIL IT ARRIVES. So any questions about certain clothes, shoes, ammunition, grills, play sets, etc. won't be truly known until they receive shipment. Wanting items built, shipped, or delivered... Many times people wanted their bikes, grills, and even play houses built and be ready for pick up for a certain day. Depending on item, it can be built but there is a third party builder, meaning they won't always be there and if so it will only be once a week. Certain items can be shipped or delivered to home, depending on item there may be a shipping charge, like a playground set or even a grill. IT ALL DEPENDS ON ITEM & LOCATION! Having to wait a long time, or no one there to help... Since the pandemic, every business has been affected one way or another, either short staffed or illnesses. In this case, many people are hired by what they know or are only trained to do for the acquired job. Meaning someone taking care of the clothing department can't say they know everything and anything about certain guns or ammunition. Or a cashier knowing every bit of information about a certain bike or athletic gear. Waiting a long time to get help will be one of the following: someone for that department is busy helping a customer or another associate with some task request, short staffed or no one is there for that department, getting held up with customer after customer. IT HAPPENS, but please be understanding many places are SHORT STAFFED, so someone can't always help immediately or be there in 2.5 seconds. Really want to grab managers attention by how your experience went?... After every purchase, BOTTOM OF RECEIPT! A survey to let the store know how your experience was, if you received help and if so who? (Name of employee) Was there anything good/bad about your visit, if bad then how can store improve? THESE REVIEWS ARE SEEN BY MANAGERS EVERYDAY! So they truly MATTER, even if you go for a simple purchase of a cup to a cart full of items, this will let managers know what happened and how to fix it. If you guys experience any issues or questions let me know, I'll be more than happy to help. I'm just trying to pass along advice to help anyone in anyway.

I bought a bike had issues with it three times the third time I took it back they completely gave…read moreme a new bike no questions asked other than the issue I had with the bike this new bikes rides so well I'm pleased they way they handled the problem great job guys

Great service from very friendly and attentive staff! Huge selection, especially if you are…read morelooking for shoes or bikes. They have a price and performance guarantee that increases the value of your purchase, so you can be confident of anything goes wrong they will take care of you. I really enjoyed my shopping experience here!

I think this has to be one of the worst layouts of any foot locker stores in the area. I know that…read moremost of the stores in this mall are of the outlet variety but it seems that they gave up on decorating the store. I often would walk in and the place feels half empty or this might be the last week this place will be open. I mean who wants to buy shoes from a place who might not be there in a few weeks. The displays in the store windows are normally done well but at times they don't utilize the entire store often leaving large voids of space. I walk in often and leave empty handed simply because they don't entice me to buy something. I often am a victim of impulse buying but I think this store really helps keep me from myself. I really want to like this store but the presentation just makes me drop my head into my chest and tells me to get out of here asap.

never go there, they sold us a shoe and my son never wear them and I went the following day to…read morereturn them they said that they are used shoe and refuse to return them. So bad , so nasty never go there

This place is like a "snake oil salesmen's" store. It's not that the products aren't good or that…read morethe people aren't helpful because they can be but God help you if you want to return something. In other words you better make sure you like what you get because good luck to you ever getting a refund and you'll be lucky to get store credit. I just don't believe the people that work there. I was forced to get a credit and thankfully my son found shoes that he liked but they wouldn't give me even $20 credit back so I had to buy something else in the store only to find out at home that the protectant spray I got was half full and doesn't work because it's clogged. I don't have time to go back within their strict 14 day return policy (with lots of exceptions) so beware. Bottom line-only shop here if you really know what you want and make sure it's perfect before you leave the store.

The kids that work here are pretty rude and one associate was on his phone the whole time. Just…read morewanted to buy my shoes and get out of there.