They were early but called ahead & asked if that was ok. Juwan & Michael were very efficient and…read morepersonable. They took the utmost care wrapping the furniture and I was very pleased with everything they did even letting me add a few extra items. I would hire these two in a heartbeat and definitely recommend the company!!

They claimed to be a company of integrity and professionalism and that's not what we got. First…read morethey were late to arriving. Some of the crew apparently were new, so they were not efficient with their time and didn't seem to have a system for executing the move better, they were on their phones several times, they were hooting and hollering (ask our new neighbors) they rode on one of the bikes (with tires not completely aired up) up the ramp into the truck, they just dumped tons of boxes in garage instead of going into the rooms that were all labeled and showed to them beforehand. A bolt to the master bed was lost, a slat to the queen bed was broken, scratches on a couple pieces of furniture were new. We had some friends helping moving several boxes and the more precious items to save money and because they were not efficient, it didn't make a difference - and it should have. They inadvertently took our dolly and it took over a month of texts and emails to get it back. I know things happen but we moved here 3 years ago from Illinois and had NONE of these issues. Night and day. I will never use this company again. They interviewed well though (we interviewed 3 companies) which is very disappointing. Where is the integrity, professionalism and follow-through now days?

I couldn't be more thankful for Isaiah and Blake. I initially spoke with Isaiah (the owner) and…read moreexplained that I desperately needed pick up/delivery done ASAP. After asking some questions about locations, he was able to move some guys around to get it done within a couple hours of my call. If that wasn't good enough, they beat every pricing quote I was given prior speaking with them. Everything was securely wrapped before loading and delivered in the same condition. They even connected my washer for me and let me know what piece I needed to set up the dryer. Their kindness, professionalism and care is exceptional. I won't be going anywhere else in the future!

This crew may seem friendly at first, but don't let the smiles fool you--wolves in sheep's clothing…read moreis generous. Toward the end of the move, they strong-armed me into paying more than I ever agreed to. I reserved 2 movers for 2 hours. They showed up with 4, told me it would only take an hour, and somehow that magically turned into extra charges that were never mentioned beforehand, only communicated poorly when they were just about done! Surprise fees are not a fun housewarming gift--especially when it's money I did not budget for. The whole thing felt incredibly unprofessional and honestly pretty scummy. They also attempted to hook up my washer and dryer. The first time we used it we ended up with a flooded laundry room. Another bonus feature I didn't request was one of the helpers spending the day constantly farting--inside and outside my new home. Nothing says "fresh start" like walking into a cloud of regret. What should have been an exciting beginning for my future family turned into stress, frustration, and a lighter wallet. Would not recommend.

DO NOT use these movers!!! The only reason why I gave one star is because they have a great…read morepersonality and helped us locate another Uhaul truck. As for movers, I do not recommend them!!! First, when they moved our washing machine, they knocked the sink off of the wall and spilt the blue liquid detergent all over the carpet, so my husband had to rent a carpet machine to clean up the mess and make repairs. Second, I had to ask multiple times for them to wrap the computer screen on my peloton. It was loaded into the truck still unwrapped, but they finally did it as I stood there and watched. But the biggest mess up was them failing to wrap a new expensive leather chair that I told them when we walked through the house to wrap and that it was expensive...to please be careful. Well, they didn't wrap it, and I didn't monitor every move. (And my husband was occupied with renting a carpet cleaner and fixing the sink being knocked off the wall!) I was devastated to find my chair with BLACK SHARPIE on it that transferred over from a box sitting on it!!! Of course no ownership was taken. The response from Cornelius was that they had pads, but they couldn't leave them with us. What?!? We had plastic wrap leftover that wasn't used! Nor did he ask me if I had other blankets!!! Of course other items were damaged and broken like both of my kids' desks and a chunk taken out of my son's nightstand due to poor packing and not wrapping. I posted another chair too. But the leather chair!!!!! BAD BAD service!!!

Great Service! Definitely received my money's worth…read moreHelped me moved my items from storage. Would use again.

Last minute moving and they were very accommodating. It only took 2 hours due to our planning…read morebefore. They moved us out of an apartment into a home. Very professional and diligent, in and out .

I really don't like leaving poor reviews...it feels crappy & especially for a small business, but…read moreI've waited two months now for a remedy/ refund from The Move Crew before I posted anything at all in hopes that I wouldn't have to post a bad review. This company's slogan "Movers a Mother can Trust" unfortunately didn't live up to this. We were moving my mother (in her 70's) cross country & needed a trusted company to pack her POD. The good: The crew showed up on time, they were fast, and very polite & friendly. We actually called & hired this company because they were referred by friends who had a similar cross country move scenario. The unfortunate: In addition to her boxes of necessities & "smalls", she was only bringing with her one room of furniture...a vintage, irreplaceable, gorgeous Mid-Century Drexel bedroom set in pristine condition...her bedroom set from childhood. She provided multiple moving blankets for the crew to use. When the POD arrived in CA and we opened it after its cross country journey, we were shocked to see how it was packed. The antique wood furniture was shrink wrapped but not blanket wrapped, stacked wood to wood, and the king headboard was standing up precariously on it's narrow end rather than more stable in it's correct orientation. The wood came in direct contact, tight up against the metal ribs of the POD leaving dents in the edges of the furniture. While the packers were super friendly, they did a very rookie job moving the only room of furniture my mom would take with her across country. Wood furniture should be blanket wrapped FIRST then shrink wrapped to hold the blankets in place. As a result of not using the blankets, the wood was scratched, dented, and damaged and the plastic wrap (from traveling in a hot POD for 2 weeks across country during summer) fused into the wood finish, leaving dull markings in the lacquer finish. I took photos of everything inside the POD and again once it was removed & unloaded and called The Move Crew to inquire about their packing methods and to explain what happened. Trystan was incredibly polite, professional, and apologetic about how unfortunate this was, and certainly was not their norm. He called his supervisor to see what could be done, if anything, and offered only a 50% refund (which won't come close to covering a refinish of the furniture, but at least it's a start). Note: Their insurance does NOT cover claims one they pack up a POD and close the door. They also gave my mom zero paperwork, no contract, no Docusign, no receipt, etc...AND she even tipped the movers in cash oblivious to the poor job they had done. Originally very responsive, I've now texted several times to follow up after they said they'd immediately put a check in the mail to her. It's now been two months and it seems we've been ghosted. If you hire this company, you need to make sure you or someone you trust if you can't be there yourself are on standby to watch the packing process and correcting them if something doesn't seem right. We weren't able to do this from across the country, and it seems the packers, while nice, were just lazy and taking advantage of a grandma who was frazzled about moving. It was very disappointing on the receiving end to see the damage to the furniture that could have easily been prevented had they correctly wrapped the wood to properly protect it & placed it correctly in the POD. It's very unfortunate, and originally while they accepted blame and were totally apologetic (which I appreciated)...we have not yet seen any remedy to date. This is one of those scenarios where as a small business and wanting to maintain a good reputation, you should just suck it up, offer a full refund, and follow through on your response to the issue.

Hired this company to move us from Simpsonville SC to College Station, TX. Very personable group of…read moreyoung men. With this said we had a few issues that delayed our closing. We paid this company to unpack but because of delay they flew back to SC. We understood this but, they did not work with us on cost. We hired another company to unpack us. We paid Move Crew and local company for the same job. It would have been nice to be reimbursed a bit for work not done. Also, and this is the worst thing. Our furniture was heavily damaged. Move Crew said they would pay us $1000. ( peanuts, but better than nothing). The estimate to repair our antique dining room table and chairs was well over $3000. They never paid us and quit responding to emails. To say we were dissatisfied is an understatement. We were promised they knew how to pack for cross country trips. Absolutely not the case. We looked forward to working with this young company but I cannot recommend them for future jobs. Doris Atkins

America's Best helped move my grandfather from Greenville to Charlotte. They were on-time,…read moreefficient, and extremely professional! Recommended them to our friends.

These men stole cash and stacked furniture is a manner that damaged it in transit. A chair stacked…read moreup high came crashing down on a packaged 55" TV. Leather furniture was punctured and dented. Lamps were broken in half. Bedroom furniture was scratched and dented. Beds looked like they were dragged behind the truck for miles. I spoke with the owner and he offers nothing I return for the damage or the stolen money. Very disappointed, sad, and feel scammed by this company. A police report has been filed.

Excellent, professional service. Highly recommended…read more Team arrived on time to unload a 22 foot rental truck -- packed full of house furniture and items -- to our storage units in Asheville. Dallas, Ty and Colton were very courteous, professional and hard working. Truly remarkable guys. We can't thank them enough to make moving less painless and worry free. Thank you!