1. Underground Exchange

    1. Underground Exchange

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    Stow, OH

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    Underground Exchange

    5.0 (1 review)
    Open 10:00 am - 5:00 pm
    Updated 3 months ago

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    2 months ago

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    Squirrel City Jewelers - resparkled - replated/dipped tightened

    Squirrel City Jewelers

    4.0(3 reviews)
    4.4 mi

    My partner and I brought in two rings to be resized. We were told it would take about three weeks…read moreand that we'd be contacted when everything was ready. We never received a call, so I called on February 28, the day we planned to pick them up. I was then told the job wasn't finished because of the engraving inside my partner's ring--even though he had clearly said from the beginning that it was fine if the engraving disappeared during resizing. After we repeated that it was fine, we were suddenly told to come in within a few hours. The other ring was mine, and it still didn't fit properly. That day, my partner asked for a very small adjustment--between a size 5 and 5.5 (around 5.25)--because 5.5 was loose and 5 was too tight. The tall female staff member said finger size can change with the weather. I understand that, but I was genuinely worried it could slip off when washing my hands. She told us to come back on Wednesday. When I returned on Wednesday, it honestly didn't feel resized. When I asked about it, the male staff member sighed and told me to "wear it for a week and come back if it still feels loose." He also said he could resize it down by a quarter size and wouldn't charge me for it. That left me even more confused and frustrated--if it could be adjusted that quickly, I don't understand why I was told to wait until Wednesday in the first place. Overall, the communication was poor and the service felt dismissive.

    Recently we visited Squirrel City Jewelers, a fantastic small business in downtown Kent. ( I live…read morein California, but my Fiancé went to Kent State) I needed to have my engagement ring and wedding band prongs checked and re-plated. My first experience with the shop, I was gifted a custom necklace by my fiancé, made by the owner, Michael, over a year ago. Michael's attention to detail and craftsmanship is incredible. He was given free rein to design the necklace, using "hummingbird" as the inspiration. His vision, personal touches, and artistic vision made the piece truly stunning. Not only did Michael revive my engagement ring back to brand new sparkle, I was obsessed with these adorable skull pearl earrings (I found out also made by Michael). The whole team at Squirrel City Jewelers are friendly, knowledgeable, and passionate about their work. If you're looking for unique, personalised, high quality jewelry- that highlights independent artisans Squirrel City Jewellery is the spot. They offer a unique range of handcrafted one of a kind pieces, inspiring for any style. I will wait until I travel back to Kent to have any jewellery repair or add to my unique collection. Definitely will not be buying from any chain stores anymore- after my experience here. Thanks SCJ!

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    Squirrel City Jewelers - Hummingbird inspired necklace.

    Hummingbird inspired necklace.

    Squirrel City Jewelers - Adorable skull pearls

    Adorable skull pearls

    Squirrel City Jewelers - Custom Necklace

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    Custom Necklace

    Ron Marhofer Chevrolet - Sales Team

    Ron Marhofer Chevrolet

    3.2(54 reviews)
    0.7 mi

    I generally don't care for dealerships because of past experiences, but now that I've had a full…read moreexperience (all departments--Service, Sales, Finance) with Marhofer Chevrolet, I find that I'm pleasantly surprised and comfortable with saying this is a good dealership I would recommend to a friend. My Marhofer experience started with their Service department when I brought in my 2017 Volt LT (purchased from a used lot back in 2020) for routine service and software updates. Everyone was friendly and there was no upselling pressure for services I didn't need or ask for--a big relief. Fast forward a year and a half later when I decided I wanted to purchase a low-mileage Bolt EUV Premier I spotted on their website. I again felt no heavy pressure to buy from Brysyn, the young sales rep I worked with. The price on the vehicle was a no-haggle price, but it was fair, based on what I had seen elsewhere. The vehicle did have a chip in the windshield that happened in transit, but they replaced it. The car was perfect! Next came the Finance Department and I couldn't have been more pleased working with Holly, their finance manager. She was super! I was happy with the rate I got and the fact that she got it with my bank. She's smart, witty, and very thorough. My wife and son have both purchased cars from other Marhofer dealerships in the area and they were comfortable with their experiences. Still enjoying my nearly-new vehicle and have not been pressured to buy anything since I brought it home.

    I purchased my 2022 Volkswagen Atlas from Ron Marhofer after the finance paperwork was corrected…read more My salesperson, Dawn, was great--professional, patient, and easy to work with. I really appreciate her help and I like the vehicle. My concern was with the finance process. I was told my lender wanted me to have the full service package for my Atlas. The initial contract included thousands of dollars in optional products that significantly increased the amount financed. After I questioned the charges and declined the optional products, the contract was rewritten at a much lower price, and I completed the purchase. My advice to future buyers: Ask to see the entire contract before signing. Don't rely on signing documents on a tablet without reviewing every page. Ask which items are optional, read everything carefully, and don't be afraid to say no.

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    Ron Marhofer Chevrolet - Service Team

    Service Team

    Ron Marhofer Chevrolet
    Ron Marhofer Chevrolet

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    Buckeye Sports Center

    Buckeye Sports Center

    3.8(26 reviews)
    3.8 mi

    Two terrible experiences with the marine service and parts department yesterday…read more 1) On Tuesday I called about getting a PWC battery. I was told to call ahead of time so they can add acid and charge up the battery, no problem. I was told the battery was $172 (before taxes, etc). I called the next day to order the battery and when I picked it up I was charged $203 (before taxes, etc.) I told the salesperson that I was told the battery was $172, he didn't care, he charged me $203. 2) They add 3% if you use a credit card, but not if you use a debit card or pay by check. No problem, I get it, but I told them you should let people know ahead of time (I would have brought a debit card), the salesperson said "sometimes" we tell the customer (huh?), the salesperson could care less. The salespeople's attitude was that they didn't care at all that they screwed this customer. I'm afraid they have lost a longtime and repeating (PWC and ski package) customer. Maybe business is so good they don't care about customers.

    Best in class dealership. This was my second big purchase from Buckeye, and I'll continue keeping…read morethem first on my list for any future purchases. VIP Customer Service. They did an excellent job educating me about my new boat as this is my first boat after purchasing a Hobie Pro Angler from them years ago. They put a lot of time, attention, and detail into prepping my boat so it would be water ready. They worked with me to get all the features on the boat that met my needs. VIP Treatment with the boat pickup as they were flexible with scheduling, had a congratulations sign, everyone walking on the boat took their shoes off, they consistently offered drinks/restroom, their service guys came out to answer technical questions, and they highlighted critically important parts of the manual so I may quickly revisit for review as a lot of information was covered during pick up. They don't just want to sell you, but they want to make sure you are set up for success, you are safe, and you have an all around great experience on the water and with Buckeye. Customer oriented all around. Would recommend anyone give Buckeye the first stop before looking elsewhere.

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    Buckeye Sports Center
    Buckeye Sports Center
    Buckeye Sports Center

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    Underground Exchange - womenscloth - Updated September 2026

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