Other reviews are definitely accurate when describing the customer service (or lack thereof). The…read moreladies working seemed annoyed at my very presence. I brought in 2 large bags of clothes in, they bought 10 items for $7. They also won't tell you how much they'll pay you over the phone, so I ended up driving there and back twice. Overall if there were other options to sell to, I would. The amount of clothes in the store was good, not sure about quality as I didn't get a good look.

My experience at this store was very positive. I was only buying, not selling. However the store…read morewas clean, well-organized, and well-staffed. Everyone was friendly and helpful. The selection was also great. I appreciated that they held items for me at the front while I shopped. I also appreciated that they had a restroom. I will say though, you won't be able to fit a wheelchair in the bathroom. The door is probably too narrow. The bathroom was clean and had a changing table. Overall, this seems like a great location. I would definitely recommend it as a nice option for more affordable/ecologically friendly clothes, shoes, and toys.

I have been to the store as a buyer. There are variety of baby items and children toys you can find…read moreunder the retail price. There are LOTS of clothing and sizes available. They have good deals going on all the time, when I was there yellow tags were 60% off and 4th of July clothing buy one get one for $1. They have fill a bag sales. Some items brand new with tags on!

The younger staff was nice the manager or owner of the place was rude and the way she treated her…read moreworkers was not called for. She made one of her workers clock back in when the poor girl was hungry she was going to lunch she made her clock back in and finish folding clothes then told her she was going to get her children So rude and just not considerate at all! She made me wipe down a toy that I brought to them to buy! I will not return to this location the manager need some lessons on customer service and how to treat her workers! Even joked about the one young lady who was on her break saying she hope she didn't fall asleep you don't say things like that about your workers or you don't over work them!

Came in without a clue what I was looking for. Jordan was very helpful and patient with a first…read moretime father who was struggling.

Whenever I need something for the kids' wardrobe, this is always my first stop. All the clothes are…read morecute and in great condition, and the prices are just right (especially for something they'll only wear a few months). I've had a hard time finding shoes and boots, and the ones that are available seem a little worse for the wear, but pretty much any other clothing need is met here. I even found a flower girl dress a few months ago!

This place is awesome. Friendly staff, very helpful. You can find practically anything in this…read morestore. The store is kelp very organized, merchandise seems pretty clean. I've called in a couple of times asking certain things and they would put on hold for me. They will hold anything until the end for the day. Love this place. I highly recommend it.

Great selection great prices great service great hours great location great great overallread more

Very large store with great selection! Very organized clothes and many toys. Always something new!…read more Would recommended!!

The new owners (few years now) are so nice! the staff is always friendly and helpful. they let…read moreyou know why they pass on items. we enjoy browsing while they go through our items. Everything is looked through in a timely manner.

Beautifully stocked children's resale store. I love how I can find better brands here (like Janie &…read moreJack, Lilly Pulitzer, etc) as opposed to basic brands at places like Once Upon A Child. The pay off, however, is that most of their prices aren't remotely comparable to other kids resale stores. One big draw is the store's American Girl area. Staff is friendly, racks are always full, but I have never seen a sale or a promo here. Not a coupon, not an end of season special. Their prices are on the high side to begin with, so that's my only issue.

They know what their high end stuff is and price that up a bit more than I'd like to pay (like…read moretarget/Walmart level). Also it's a little confusing how it's organized. The staff is pretty nice though and for baby clothes this is a great place to go if there aren't any garage sales/children's resale's going on! Also fun tip, you can get like 6 baby headbands for $3 here :)

Not sure if there are new owners now but I'm getting upset. I use their rewards system because I am…read morea frequent buyer. Not so sure today after realizing they continue to rip people off. I've been told they'll give $3 for a seat that has all toys and perfectly clean yet they sell the same seats looking nasty and missing toys for almost $30. And now today, I get home and start looking over my purchase. My bad for not standing at the counter to actually count this out, BUT using my phone number through rewards gave me a $10 DISCOUNT. They split it up amongst all the items I purchased. After going over all the prices I've realized they only deducted $5 from my entire purchase.....yet the receipt still says a $10 discount was applied!!.......so where is the other $5 dollars?? And this may seem meaningless to a lot. Like it's only $5....but now I'm wondering how many times this happens??!!?? Pretty sad we have pay super close attention and spend even more time at the register to catch these errors!

If you don't have a mask with you they charge you $1.50 for one of those little paper disposable…read moremasks. They do not honor medical exemptions for masks. Even WalMart gives you a free disposable mask if you forgot one or don't have one because you have a medical exemption. Disappointed because I would love to support small business.

I think it's got the right idea, but it doesn't have the right execution. There wasn't enough…read morevintage to call it a vintage shop, and there was enough knickknacks upfront so much so that you could call the place in gift shop to four you could call the place a vintage shop. If I were in the area again, I don't think that I would visit the second time. And I wouldn't recommend visiting our first if you are interested in a Vintage shop, chock-full of vintage and stocked with a lot of styles and options.

worth a stop... such an interesting inventory for a smaller space, many cool items and clothing,…read morevintage and new. A GEM!

Common Threads is a very nice thrift shop, there are 2 locations a larger store in Fairview park…read moreand the medium sized store in Brookpark near the airport. This store is located in a large shopping plaza, plenty of parking in front. The store itself is well organized and breaks down about 50%/50% between clothing and home goods. Up front as you come in you will find some furniture and plenty of interesting pieces. There is usually one or two displays in the front windows. On the left side of the store you will find a nice selection of decor pieces, kitchenware and other assorted housewares. The right side of the store is women's clothes up front with men's clothes in the back. The clothes are generally of real high quality, the prices are a bit higher than most other stores, but if you go on Thursday the prices are 50% off. Each day of the week has a different discount deal. While I don't always find something I want, when I do it is usually very cool. I did find a small stained glass lamp in a Frank Llyod Wright style and a cool little carved stone figure. Overall the Brookpark store has some really nice products and you can find some great finds. Common Threads Brookpark is a very well organized and well stocked thrift store; it almost feels like you are not at a thrift store but you can definitely find some really great buys. They do a really nice job of presenting the products and keep the store well stocked and looking good. May not be the place to find the best values, but you can find some great buys.

I love both locations! Clean stores with a little bit of everything. Cute staging and organized…read more Great prices and great locations.