I seriously cannot recommend this company enough!!…read more We were dealing with AC issues and it was turning into a stressful situation fast .... especially here in Texas. I called, and within an hour, Mitch showed up and completely saved the day. Not only was he super friendly and easy to talk to, but he clearly knew exactly what he was doing. You can tell right away when someone is experienced, and Mitch absolutely is. He diagnosed the issue quickly, explained everything in a way that actually made sense, and had our AC up and running in no time. What really stood out: * Incredibly fast response time * Very knowledgeable and professional * Great personality -- funny, kind, and made the whole experience way less stressful * Got it FIXED right away -- no dragging it out After dealing with the frustration of a broken unit, having someone show up who is this efficient and reliable is everything. If you're debating who to call -- THIS is your sign. Ask for Mitch. You won't regret it.

I reached out online and got a call and text message shortly. They verbally talked through what we…read moreneeded and then scheduled an appointment next day. Confirmed we were still good for the time earlier in the day and arrived as scheduled. Got our AC working and did a check to ensure everything was working as it should. Treated us with utmost respect and left a solid positive impression. Cannot recommend them enough

From start to finish, Airview AC delivered one of the most professional and seamless experiences…read moreI've ever had with a home service company. Estimator: Eric was hands down the most efficient and straightforward estimator I met during the bidding process (I spoke with about 7 vendors). He inspected the job thoroughly, knew exactly what I needed, and had a clear price ready within 5-10 minutes. After a couple of minor tweaks, the final estimate was prepared quickly, and I was able to sign with confidence. Office Team: Michele and Veronica provided outstanding customer service and follow-up. A great example--when I requested the permit around 5 PM the evening before installation, they sent it to me within minutes so I could have it posted in my window for HOA compliance. That kind of responsiveness speaks volumes. Installation Crew: Installation day was truly impressive. The crew, led by Jerry (the foreman), arrived just before 9:30 AM. Jerry first asked where he could park to avoid inconveniencing us or our neighbors--a small but thoughtful gesture. He then explained the plan while his team of four immediately got to work like an F1 pit crew. * Within an hour, the old furnace and condenser were removed. * Each team member worked in sync without wasted time, constant chatter, or distractions. * Pipes were bent perfectly, wires were zip-tied neatly, insulation was taped and sealed, and they cleaned as they went along. * They didn't even seem to stop for lunch--just steady, focused, detailed work all day. The quality of the installation exceeded expectations: * Gas line brought to the front for easy access * Gas trap installed * New drip pan with cutoff float * 4-inch filter upgrade * New supports, hangers, and plywood for the zone switch (instead of mounting it directly on the unit) * Ducts re-routed for efficiency and to give me more attic storage space * Everything vacuumed and cleaned upstairs, downstairs, and in the attic before they left At the end, Jerry took the time to walk me through every detail of the work--no rushing out the door. It was clear they take pride in their craftsmanship. Overall: This is the kind of experience that restores faith in contractors. Professional, efficient, and detail-oriented from the first call to the last sweep of the vacuum. Out of the 7 vendors I considered, Airview AC stood out in every way. Another company tried to pressure me with a "take it or leave it" ultimatum, and I'm so glad I went with Airview instead. To my neighbor who recommended them--thank you. To Airview AC--you deserve to be on Trane's website as a preferred installer. Words can't express my gratitude. Highly recommend--save yourself time and call Airview AC. God bless this team and God bless America.

Had our AC replaced today. Edgar and his partner did a great job. They were very knowledgeable and…read moreprofessional and answered any question that we had. I would certainly recommend them.

Our brand new build home thermostat completely failed and was heating up--a potential fire hazard…read more Andrew Smith was professional responsive and delivered the very best service--very thorough, knowledgeable. His businesses uses the best technology and he and his staff make fast informed decisions. I highly recommend them and will absolutely call on them again. He installed the Google Nest and helped us understand how to take care of our whole hvac system. We are super grateful--def give them a try!

Prompt AC service. Very knowledgeable. Did not try to upsell additional items. Owner came out to…read moredouble check completed work and make sure everything was working properly. Guarantees labor for 2 years, in addition to 10 year manufacturer parts warranty. Will definitely use again.

BUYER BEWARE! This company makes promises they don't keep. Purchased 3 brand new Trane units from…read morethis company a few years ago. The company will not own up to the warranty offered, even though it's in writing and still valid. They blame it on the prior owner. To the current owner(s), you bought the company and didn't even change the name. Last time I checked, when you buy a company you don't just own the equity and assets, but the liability as well. You're cherry picking what you own. You should own up to all the valid warranties your company has out there. I'm sure I'm not the only one. I encourage anyone facing the same issue with this company to post a review with the BBB, Google and Yelp.

UPDATE to my review from last week: After no return call from Taylormade for three weeks, the…read moremanager saw my negative review and had the same girl call me to see if they could help me change my review. I asked if she remembered me. She sure did. Then she said JOSH their best tech (who no longer works for them) did me wrong because he didn't tell me how badly my air ducts needed to be cleaned. I told her he did but no one ever called me to schedule it. LOL

The technicians were very professional and courteous. They kept me informed of their arrival time…read moreand introduced themselves on arrival. They told me what they were checking and gave me an in depth description of what they found. They performed the service requested in a very timely manner. We are very pleased with the service KMI provides.

We all know the sinking feeling that comes with having to get your home A/C repaired. Will it be…read morerepaired correctly and completely the first time?, how expensive will this repair be?, how long will I have to wait in discomfort before it's repaired?, are they going to be true professionals or hacks like most of us experienced at some point. I contacted KMI as a referral from a friend. First point of contact, great! Courteous and friendly and took the time to understand exactly what my expectations were. Scheduled for following afternoon. The next morning I received a call to ask if that could come earlier. Who wouldn't appreciate that? Technician arrived minutes later. He spent a few minutes discussing the history of problems I've had and he set off to start investigating. Side note: for twelve years I've had the same not cooling problem and each time different A/C companies me I have a very small leak and they can't find it. So they recharge the system with refrigerant that costs several hundred dollars to a thousand dollars just to fill it from half empty. My home warranty, not covered... no defect found in a covered component, no coverage. The KMI technician understood that nobody has found the leak since I built this home but he wanted a crack at it anyway. No exaggeration, he found it in less than 3 minutes. Even showed me precisely where it was leaking from. Estimate to repair? $3,000-$4,500! It is what it is I suppose... But wait! The technician took note of the date of manufacture, got on the phone with them and now I have the defective part covered by the manufacturer. He didn't have to do this and certainly would have made more if I came out of pocket for it, but this is what KMI is all about. Looking out for their customers. I'm dropping my useless home warranty and if I ever need A/C repair again I'll just call KMI and know with confidence that they have my best interest in mind and they will fix it right the first time!

Update to my initial review for the service received at Air Experts from Friday. Today I spoke…read morewith Casey, and as I expected, he is still arguing that the contract says "such and such" regarding discounts applied and that they are not willing (actually he stated that he CANNOT change the refund) to refund the remaining $76 of the money that was quoted to me by Alyssa ($298.50). I am also aware that the discount Casey is refusing to return to me is something that HAS NEVER been done in the past, when a customer cancels the service contract. So this is inaccurate that Casey cannot refund the remaining $76, I called last week and checked with them before I decided to cancel the agreement. I know that Casey is new to this position and he is unfamiliar with how previous transactions have been handled. I asked Casey why is he arguing with me about the $76 difference, he stated "I am not arguing with you". Okay if he wasn't arguing with me, then why is he not writing me a check for $76, because of the quote given to me by Alyssa? I sure hope that the $76 that Casey is refusing to give me is worth the loss of business. I let Casey know that my poor review would remain because HE REFUSES to return the amount that I was promised. A quote is a quote, so beware if you are quoted numbers in the future, you might want to get it in writing or either record the conversation. They do not honor verbal quotes! Thank you. Sincerely Jeannie Brinkman

We have been using Air Experts for a few years now. First, it was to repair our old AC unit. Then…read morewe eventually had a new unit installed. Zach has always been very patient even when my over analyzing mind asked way too many questions. He truly listens and cares what you are saying even if it has nothing to do with your AC unit. His company has always been honest, affordable, prompt and courteous. Highly recommend!

Superb service for the replacement of two units in a timely experienced manner. The team worked in…read moreunison and never missed a beat on the work that was ahead of them! Exceptionally considerate of the manner with with they worked in both the attic and in the living areas. I would recommend BRUCE MOORE, JR, the owner that lives in Rowlett, for his explanation of the equipment installation plus gave us several choices of what was his inventory was. We need more contractors like Advanced Texas Air Conditioning! Thanks guys.....

KUDOS to Advanced Texas Air Conditioning. Bruce Moore and his team replaced two HVAC units for our…read moretwo story home. He and his team are honest and respectful of the homeowner's property. He has a solid knowledge of the newest HVAC systems and explained options with pros and cons. He and his team arrived on time and stayed on task. Bruce returns calls promptly and is positively engaged. Before the contract negotiations ever started he presented a copy of his TEXAS MASTERS HVAC credentials and a copy of his TEXAS LIABILITY INSURANCE. His level of service and high standards on our installation are definitely appreciated!