Amazing service and Nicole is so friendly! Trust them to clean when we're not at homeread more

The cleaning i received from this company was unsatisfactory and even when they went back to…read morere-clean it they still did not do a decent job. I was informed by my rental company of this fact and shone pictures. When asking for a refund I was told that it was outside of their window for refund and essentially denied. It was my mistake to chose a company without an established history and I will not make that mistake again. Also their was some issues regarding leaving my AC on 50 degrees in the summer with the patio door open all night that didn't get turned off until I got there much, much later.

Hip Maids was great! I found them to be very efficient, worked fast and did everything we discussed…read moreon the checklist. The end result left me very satisfied!

Hip Maids did an excellent job working with me to get a short notice job turned around that just…read morehappened to fit into a gap that opened up in their day. They were responsive, helpful and considerate and did a great job cleaning our vacant property after a move-out.

Melia is amazing at what she does! She is an honest person and a great painter and punctual, and…read morecommunicates well. She was also collaborative and worked with me as we added things or did more detailed work. She did all of our foyer, breakfast room, kitchen and hearth room including trim, doors and ceilings and did a great job. I would definitely recommend her.

Update after company reply:…read more I would have appreciated prior notification regarding the deduction of administrative fees from my refund, as this information was conveyed to me for the first time reading your response on Yelp. While I understand and empathize with the challenges you may have faced, the lack of follow-up and communication on your end has been a point of concern for me. A discount of 10% is not considered hefty.

Warning! I scheduled a deep cleaning and specifically requested an in-person quote. Mikayla…read moredeclined, saying they base quotes on property details pulled from a website. She provided a quote based on that info (square footage, number of bedrooms and bathrooms), and I approved it quickly since we had just spoken. My fault for not catching the limited scope. I had agreed to pay by the hour, so I'm not sure why they were so inflexible about cleaning the entire space. When the cleaners arrived, they told me they were only cleaning the main level and not the upstairs. I called to resolve the issue and requested they clean the full area, but instead I was told I wasn't a "good fit," and the cleaners were pulled from the job. I was also falsely accused of yelling, though I was speaking in a normal tone. Very frustrating and unprofessional experience -- I do not recommend this service.

Absolutely awful service! I had to pay for TWO rounds of cleaning and they still didnt do a good…read morejob. Dust and dirt left everywhere. They originally quoted me 6hrs of work. They ended up charging me for teo days of work and still did not complete the job. When this issue was brought to their attention they just kept saying the very few pictures that the cleaners took looked good. The rest of the house however was AWFUL! Do not waste your money! Wasted hundreds of dollars for nothing.

Mikayla was amazing to work with and did a fantastic job! Communication was impeccable, move-out…read morecleaning was absolutely outstanding!!! Highly recommended!!!

Seriously, the BEST cleaning experience I have witnessed! Slada and Vladimir paid so much attention…read moreto detail, making sure every room was left spotless. They do a fantastic job and I would recommend them to my friends, family and neighbors! Also what I liked, is that Slada is very responsive and professional. They were friendly and gentle with my dog too which I appreciated. Don't think twice, hire them today and you will be very happy you did!

The technician arrived promptly. He was efficient and knowledgeable. The repair work on my chimney…read morewas performed perfectly. I never had any issues afterwards.

Second time hiring these guys This time they contacted me…read morethat is about time for my annual dryer vent cleaning Price was little above last year to be honest Anyway great guys

Hired Ms Grace out of Fairview Heights, IL to do a move out cleaning of a house I rented…read more Their site says they take credit cards but the woman that the Ms Grace company sent, Angie, that "cleaned" the house would only take cash. There were extra charges for cleaning fixtures like ceiling fans, Baseboards, inside the oven, inside the refrigerator, etc. All of these charges I agreed to because I was moving out and was required to have the house professionally cleaned. So, how hard could cleaning an empty house be, right? WRONG!!!! When I returned to the house after Angie "cleaned" it, i found that the refrigerator was still the same as before, the oven was the same, and ceiling fans had residue on them, the bathroom faucets were spotty and not shiny, and she left trash behind (I thought she was supposed to clean!) ... so not cleaned as I expected considering all the up-charges! I think my teenager would have done better. The only thing that was done well was the carpet cleaning, which was also required to be paid by cash directly to Angie, and she said she would then pay "her guy" the carpet cleaning service. The carpets looked great. Further, Angie was not the most friendly or professional person in the world. She talked over me and interrupted constantly, and constantly reminded me of how much she was doing for me. I thought I was the customer?!!!! I went ahead with the service because I was under the gun to get out of the house before the end of the lease. Buyer beware on this company, and especially if they send Angie to do the work.

Rosemarie came to her appointment on time. This is the first time I have used this service. She…read morecame specifically to do a balcony 5' x 14'. I sat here and watched her the whole time. She did not dillydally and it ended up being a two hour job. I was really surprised on how much dirt a high-rise balcony can collect from not cleaning. Rosemarie really must love her job because I found her singing while she was cleaning the windows and wasn't afraid to put a little elbow grease into this tough job I will use the service again and highly recommend