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    MultiCare Neuroscience & Sleep Medicine - Tacoma - Nevaeh

    MultiCare Neuroscience & Sleep Medicine - Tacoma

    3.0(10 reviews)
    6.6 mi

    I was referred to Multicare Neuroscience by my PCP. Haven't even seen a doctor yet, but the…read moreexperience of trying to schedule an appointment has been terrible. They copied my phone number from the referral wrong and didn't try to get a hold of me though my email or contact my doctor to verify my contact information, they just gave up trying to contact me after 1 phone call with the wrong number, so after a week I finally called them. After 30 minutes on hold I was told that the doctor I had been referred to had left. They had randomly picked another doctor and needed to transfer my call. So i sat on hold again and the system eventually disconnected me. I called back and waited another 30 minutes only to be told that to use the doctor I wanted they would have to wait another day while they asked permission. So I called back the next day and waited another 30 minutes on hold and was told they couldn't schedule me because I hadn't had imaging done yet. I had told them the previous time I called that imaging was done we were just waiting on the radiologist to comment and release it, but apparently nobody noted that and the person I was currently talking to didn't care. So now if I want to use them I will have to wait until my results have posted call back, waiting on hold again, to maybe get an appointment. I think I will find another provider instead.

    Saw a new neurologist and just like all the rest, she didn't listen and just kept redirecting the…read moreconversation shoving medicines on me. Disappointing, but this seems to be the new norm. One thing that really bugs me - no one answers the phone when I call to make an appt. I will sit on hold forever and end up just hanging up.

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    MultiCare Neuroscience & Sleep Medicine - Tacoma
    MultiCare Neuroscience & Sleep Medicine - Tacoma

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    Shaista Quddusi, MD - No patients, less waiting

    Shaista Quddusi, MD

    3.2(6 reviews)
    1.3 mi

    This past year, the doctor has cut back her hours and the staff is now more difficult to to reach…read moreand less knowledgeable. We've had prescriptions overlooked and difficulty getting them to the pharmacy. We usually see a doctor annually but this office requires twice a year or won't refill your routine prescription. Rather than a quick phone call, office insists on an appointment just to review simple labs with no problem results. Although, I think Dr. Qüdüssi is a good doctor, but the operation seems like it's winding down. If you're a new patient, I wouldn't recommend, as it seems short-term.

    I first saw Dr. Quddusi over 2 years ago. I found her to have an unpleasant chairside manner, but…read moremanaged to accomplish my goal, which was to establish a relationship with an Endocrinologist concerning my hypothyroidism, hyperparathyroidism, and osteopenia. At that time, she didn't put me on medication. I just got off what was supposed to have been a virtual appointment to manage the fact that I have lost height and need to reevaluate my osteopenia. I felt she was unprepared for the appointment, as she didn't apparently get my chart out of archive and read it so as to be aware of prior test values. She asked me when I had my bone density exam, and i said it would be in my chart that had been archived. She then said that it wasn't acceptable for me to be angry, which confused me, as I'd said in a conversational tone of voice that the test date ought to be in my old chart. She went on to tell me that it's the patient's responsibility to know when they had various tests and what the result was. While I agree that we patients need to understand the tests we had done and the results, I believe it's the Doctor's responsibility to know what their treatment plan had been, and what tests had been ordered and the test results that she had received. She was very rude. At that point, I said we were done for not only today, but forever, and hung up. I will not work with her again under any circumstances. If I could have given 0 stars on the rating I would have. Do yourself a favor and go elsewhere.

    Uniclinic - internalmed - Updated September 2026

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