1. Union City Glass

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Union City, TN

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Union City Glass

5.0 (2 reviews)
Open 8:00 am - 5:00 pm

Services - Union City Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

Union City Glass Photos

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2 years ago

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6 years ago

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 1st Choice Auto Body

1st Choice Auto Body

(1 review)

I am a legitimate 1st-time customer…read more After my SUV was damaged by an at-fault driver, their "progressive" insurance company suggested I take my truck to their in-network repair shop in Murray, KY (about 1-hour away). Not having had an accident in many years, I went to 1st Choice because they were close to my home in Martin. The estimate was on Friday afternoon. I was there 5-7 minutes for them to take photos and they said they would e-mail me all I need. They did just that within the hour. I then decided to go with 1st Choice and drop it off first thing that Monday Morning. Not only was that quick as well. They had my rental waiting for me in the shop (clean and warm). I was there for like 5-minutes and was all set. They also said to plan on everything take a week. 1st Choice handled all the work with the company's adjuster, and both called me on Tuesday indicating the damage was more than initially anticipated and claim would be higher - - and that they will handle everything together. No work on my end. On Wednesday morning, the 1st Choice said my truck would be ready that afternoon. I WAS SHOCKED. Repairs, rear-bumper replacement, paint, and even washing my truck was completed in just 2.5 days. When I arrived Wednesday afternoon, my truck was waiting for me in front, we exchanged keys, and I was on my way. Their work is also AWESOME! Good Service, in almost every industry is hard to find these days. Rarely do we (the public) receive service that was memorable, and memorable for the right reasons. This was EXCELLENT SERVICE and in every way. I will be using this experience in my training of staff in my job and will singing their praises and supporting them locally. VERY HIGHLY RECOMMENDED! On a scale of 1 to 5 stars, I give them 6.

From the owner: Family-Owned, Family-Operated…read more Products: Cars, OEM and Factory Approved Parts, Paints, SUVs, Trucks, Vans. Services: All Over Paint Jobs, Auto Body Repair, Auto Body Repair Professionals, Auto Body, Collision, and Paint Shop, Automotive Painting, Bumper Repair and Replacement, Dent Removal, Door Repair, Employment Opportunities, EPA Regulated Paint Booth, FrameWork and Frame Bending Services, Free Quotes, Full Services Collision Repair Facility, Hail Damage Repair, Insurance Claims, Insurance Estimates and Filing, Lifetime Guarantee On Body and Paint Work, Light and Heavy Duty Truck Body Repair, Paint Color Matching, Paintless Dent Repair, Storm Damage Repair, Vehicle Accident and Auto Collision Repair, Windshield Repair and Replacement. Brands: PPG. Location Facts: Parking, Handicap Parking, Restrooms Available, Free Quotes, Appointments, Drop Off Repair Services, Pick Up by Appointment, Paperless Billing.

Safelite AutoGlass

Safelite AutoGlass

(10 reviews)

I had to have a windshield replaced. Called my dealership (Land Rover) first for assistance and was…read moreadvised they outsource all windshield repair to Safelite. It feels like everything went downhill from there. I rarely drive - but when I do, it's long haul. During my 7 hour drive North, I realized my windshield wipers no longer worked whatsoever on Auto setting. If I hit a bump, my wipers would suddenly turn on max speed bunot if it was raining.Then, my rear view mirror feel off. Bought my car new (2022) and have not had a single issue. Not only was it EXTREMELY difficult to get a human on the phone to assist - soonest appointment online was two weeks out. Finally got in contact with the local shop who sent the same repair man out to look it over. I still have no mirror and duct tape holding up the mount. I had to call to follow up with next steps and am still waiting to hear back. You'd think there would be some sense of urgency to assist - nope. Words cannot express my annoyance with it all. Safelite has only managed to make the experience terrible. I was better off with the cracked glass... Let's see how many more times I have to call for actual assistance. They've tried to blame the manufacture's mount, not matter how many times I tell them the adhered mount was never broken. I've been left with a car that legally shouldn't be driven and a trip scheduled in three days that I may have no car for. Safelite may replace, but they in no way shape or form repair. **update - going on three weeks now with duct tape holding up my rear view mirror and absolutely no idea what's going on because no matter how many times I've asked for resolution or a manger to call me back I get crickets. June 10th appt. cancelled by Safelite with no provided follow up or ETA. I waited two weeks for that appointment. What can I do to get some assistance?

I was a repeat cash customer they just ran off. I had an appointment scheduled for over two weeks…read moreto have my rear window replaced that shattered for reasons unknown. I travel so had to schedule in to make this happen as the car is usually at the airport and they don't work weekends. This evening after business hours I get an automated message that I cancelled. I have a call and message from a hidden number asking me to call back which seems to go nowhere as no one answers. No human is available to explain why after over two weeks they cancel with no explanation. Just a chance to book another appointment on line. Mind you their automated system has text me every fees days want me to prepay or remind me about my appointment. Even Labor Day evening got a text reminding me of my pending appointment. No service, no quality no concern for the customer. Just a catchy jingle and lots of commercials to cover up their lack of business sense.

Union City Glass - autoglass - Updated July 2026

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