Buyer Beware. I highly recommend NOT using America's Best. First Eyeglasses: Screws kept coming…read moreloose and eventually frame broke. Second Eyeglasses: Not the same prescription, I have problem wearing. Third Eyeglasses: I bought frames to put the the first eyeglass lenses in and whoever did the work put a screw in that was totally different in style and color from the other screws. It wouldn't tighten down. It was not stripped, it was the wrong size. I will never go back to America's Best.

I really needed new glasses after not having a good pair for a while after getting out of the…read morehospital for a rare condition. I made an appointment at Americas Best in Springfield, and this was the best experience I have ever. The store was clean, well kept, and everyone was super nice. Roberta and Tammy were so kind with helping me, and accommodated me with my wheelchair. The Optometrist was also great. He doubled checked my vision, and made sure my eye were healthy. He was very thorough, but also quick! There was a pair of glasses I wanted that I had bought years ago, and Roberta called a store in Arizona to get me the last pair in the country! She went above and beyond for me. Tammy could relate to what to what I was going through, and treated me like family. Thank you all for being so kind, and understanding my situation. It means so much to me.

Great experience. From check-in through ordering glasses, everything went smoothly and everything…read morewas explained thoroughly. Received glasses in 10 days. Very pleased with my experience.

I stopped in to have a pair of glasses repaired. The associate was friendly and professional. He…read moretried to solder the glasses but it didn't work.the lobby was clean, spacious and had a great selection of magazines laid out on a coffee table.I would reccomed them to folks in Springfield.

This is a horribly ran office. Waiting room is dark, dirty. The staff was not professional or…read morepleasant. Waited an hour to be taken back...then only a small portion of the exam is done by the assistant.....then placed in room where I sat for another half hour before leaving unseen... Keep looking!!!!

Slowest place I have ever been. Here twice already and waited 2 hours each. I'm waiting now and my…read moreappointment started early at 9. I've been here for an hour already and about 6 other people are in front of me..... UPDATE: I went to Kabbes Eye Doc and he fixed me up in about 20 minutes, one appointment and he figured out what was wrong and I didn't have to go back

since the office was sold to My Eye Doctor it is no longer the type of care that it use to be. It…read moreis now more like an assembly line, staff not as friendly, it's hurry up and get exam done pick out glasses and pay!

Unfortunately I'm unable to leave a zero star review!!! Most…read moreof the office staff with the exception of a few are rude and act like you aren't very important. Being in customer service myself and being treated this way is very Frustrating. My eye appt was on Aug .17 of 2024 and here we are into November and still haven't received my new glasses. Have phoned the office multiple times and get different answers each time. Funny how you receive 50 emails about making appt to get your eye check up and then after they have your money$$$ NOTHING BUT CRICKETS.. I will be changing eye doctors ASAP... Would recommend to anyone who currently uses this place or is considering it to do the same!!!

Long wait in the ER, nurses didn't get my vein but still put saliene and morphine into my arm,…read morenobody knew it wasnt in til I went for a contrast CT scan, arm was so sore for days following since everything they injected into me was in soft tissue. Had to call the nurse 3x to see if I could use the bathroom I was in extreme abdominal pain and was told nothing was wrong. Only plus side was that most of the staff was very nice.

Absolutely terrible hospital. They do not care at for patients or their families. We were lied to…read moreseveral times. I would recommend finding another provider for your loved ones if at all possible.