For the reviewers who have given this place anything below a 4, I cannot really see why they would…read more Outside of a long line that I did not want to wait in, this location was great. Your normal Nordstrom Rack store, full of luxury items priced at non-luxury numbers. I can also see, because of that, why the line was as long as it was. I was also torn between giving 5 and 4 stars but opted on 5 after the staff was not only engaged with who was checking out, but additional staff was on the salesfloor assisting with either that or restocking in between.

This was a poor customer experience…read more I purchased a suit and returned it. At the register, the cashier(Lynne) admitted that she did not scan the jacket during the original purchase. That error is the reason the jacket was not on the receipt. Instead of correcting the situation, the store refunded only the pants, kept both items, and sent me out with nothing. At no point was I given a clear option before the transaction was processed. I spoke with the store manager, Alexandra, who repeated policy but did not take ownership of the fact that this situation was caused by a cashier error. I am not asking for anything free. I am expecting a reasonable resolution when a store makes a mistake. Leaving with no merchandise and no solution is not acceptable.

Fantastic selection and highly personalized service! I always find what I'm looking for at this…read morelocation in particular. The lady working today was super patient and helped me find a pair of earrings to match my dress - thank you!

Just had such a good experience at this location ! I was stumped on a gift and Sherman helped me…read morepick things out- so personable ! Such a cute store too

I came into the store in hopes of doing an exchange for an online purchase but they didnt have what…read moreI wanted. The young man who helped me (Kevin or Daniel?) Was so great. He looked up my item in the computer and called around until he found a store who had it in stock and had them hold it for me. The service here was much better than the store I actually had to do the exchange at.

I just bought a dress from Windsor Pentagon city, and there was this lady. I don't remember her…read morename but she had a lot of piercing on her ears and face and she wore all black. She was the weirdest and scariest lady I have ever met. Absolutely so disgustingly rude. I was at the checkout and I tried and make a conversation with her and she completely did not respond. When she was taking the black button thing off my dress she completely started banging it on the table and the beads were coming off of my dress. At the end she threw the bag at my face and i said thank you and she completely ignored me. Never in my years that I have lived here have I seen someone act so rude. She maybe has MENTAL problems or something because she was half crazy. I hope they fire her immediately. Never shopping at that store ever again.

Tucked away in the corner across the ground level entrance at the Fashion Centre at Pentagon City,…read morethis beautifully decorated shop has an alluring storefront that will attract the most feminine of feminine customers or anyone who loves all things floral. This is a Christian women's clothing and accessories store but you probably wouldn't notice it at first glance because of all the gorgeous soft floral dresses & blouses on display. However, they have hand lettered signage with some quotes from the Bible. Among their other products, they sell fragrances, coffee mugs, jewelry, handbags and Bibles. Walking around the store is a little reminiscent of Hollister & Abercrombie because of a faint scent from one of their perfumes spritz around. My husband got me one of their beautiful ESV 2 column cloth-bound journaling Bible and few little decor pieces from them. I'd never seen anything like it. Prices are a little on the pricey side (e.g. dresses are averaging over $100). Service is fantastic--attentive and friendly. While browsing around, a lady approached me (with a floral crown) and asked if I needed any assistance. And my husband was able to get 15% off the retail value of the Bible he got me because there were a few minor imperfections, like a frayed corner. Worth checking out!

If you like basic b things in the best way, this place is for you! Great customer service and…read morefun, cute items. Stuff can be a little pricey but it's quintessential basic!!!

Beautiful shop with truly unique clothing, jewelry and accessory…read more Salesperson was helpful and kind. I needed a unique dress for a performance and found exactly what I needed. Looking forward to returning soon!

I was pleasantly surprised to find an African clothing and accessory store in Pentagon City mall!…read moreThey had tons of absolutely gorgeous pieces and they were priced decently. They also have shoes, home decor, etc. I picked up a few items and am already looking forward to going back for more. If you're looking for some fantastic African clothing items and/or other items, I'd definitely check them them out.

I came in worried that I wouldn't have the right outfit for an upcoming event. My worries were…read morequickly settled with the friendly sales associate (I'm so bad with names, sorry!) who grabbed me a few items and showed me to a fitting room. I was done within 5 minutes, and couldn't be happier. Beautiful clothing, for every age group. I was really impressed. I will make sure to "forget to pack an outfit" again next time I'm in DC!

If I could give them zero stars I would. The dresses here are not my style but that was ok, they…read moreare someone else's style and that is fine. However, I came here looking for a dress for my mom for my wedding and she tried on dresses anyway because we were there and had an appointment. we worked with Annick and I cannot stress enough how much I do not recommend working with her. I showed her other dresses we had ordered for my mom from other places to get an idea of what we were looking at and she insulted the dresses. I was more than polite and open to options even though i did not like anything up until this point but it was so unacceptable how she spoke to me. I nicely expressed over and over that I did not like options she was and it was as if she could not accept that my style is not the same as hers. Insulting what I had chosen from other places was over the line.

Coming in first thing in the morning helps avoid the usual chaos that can be had here. My wife…read morehelped me navigate the huge selection and we looked at several different brands. Found a reasonably priced pair of Hush Puppies and got out easily.

This DSW is located at Pentagon Row and visible from the street, and since it's anchored on a…read morecorner, it makes it easy to access. It's DSW so who doesn't love them, a discount, or shoes, mmmm? mmmm? who???!!! lol This location is very clean and since it's located on the upper level it is very bright with lots of natural lighting, which I love. There is an escalator and an elveator available to make it is accessible to all. The parking is wherever you can find it but you can get a free hour at the Harris teeter parking lot or free on the street after 6 pm, otherwise, you have to pay. Decent selection of shoes but this is a smaller store, size-wise, and that also means that they have no bathroom, should you need one. Kinda no bueno in my book, because you never know, and there were customers inquiring for one. The staff was friendly and they only had one cashier working but it was not busy on a chilly, fall, Saturday afternoon, so it was no big deal.

This location always have the longest lines and only one person at the register. They have 10…read morepeople on the floor but the line is insane.

No mater what day and time you're here, there's never enough people to work the registers or do the…read morereturns. There's always a long line and none of the cashiers ever know how to do a return. Even if it's a cute shirt, it's not worth waiting 45 mins to get rung up and I wish I was kidding.