What a spectacular fall from grace…read more This used to be my go-to store, I've been a loyal customer for years, wearing (and repeatedly purchasing) Rose 31, Santal 33, Another 13, Matcha 26, Tonka 25, Gaiac 10, and Myrrhe 55. My shelf, and wallet, can testify to that loyalty. The former manager and team were exceptional, which is exactly why I kept coming back. And then... today happened. The current staff have somehow managed to turn a luxury experience into a masterclass in how to alienate a devoted customer. Charging for samples, the very gateway that led me to purchase every single scent I own, is not just tone-deaf, it's laughably bad strategy. But what was worse was the attitude: dismissive, argumentative, and outright rude. Instead of fostering curiosity or connection, they essentially told us to leave. So I will, permanently. Consider this a case study in how to dismantle years of brand loyalty in a single interaction. I will never set foot in this location again.

Winning with a friend who was looking for a new fragrance. She explained to the associate that she…read moreknew what she liked but she didn't want to wear the same scent as everyone else. They had a nice conversation with her about what she likes competitive products things that she was not happy with and they picked out a a fragrance that was really a good match for her. Great customer service. Best, Rick

I love their soaps. Their oils smells so good and there are so many to choose from, I've started to…read morecollected them. They also make incense that I stock up on whenever I go. One of My best friends use to gift the oils to our friend group years ago. We finally made a trip there a few months ago and now we are addicted to. We visited at least once a month ( that's how much I love the products and the list of fragrances are never ending).

Supporting small businesses in Bridgeport. This is my second time here and of course I will be…read moreback. The oils/fragrances are excellent. You have so many choices and the owner will provide you with options once she has an idea of what you are looking for. In addition she has soaps and lotions as well. I love incense and she has so many different options to pick from. The prices are ridiculously inexpensive; compared to what you will pay at a store to get a cologne you can actually get several bottles of the oil/fragrance you may like. The store is located in downtown Bridgeport. Give them a try and support downtown businesses while you are at it.

I love this place. I have been bringing my son and myself here for years for hair cuts. Everyone at…read moreAnthony's are so nice. Definitely worth trying. I use Ninfa, she is great. The lady who runs the front desk, who is actually Anthony's sister, regularly brings in her homemade Italian cookies, and saying they are delicious would be an understatement.

My younger sisters have been coming here for years and they highly recommended it, so when I was…read morehome for winter break and needed a haircut, I went to Anthony's. My appointment started right on time with a shampoo, cut, and blow dry. My stylist did a great job taking off about 2 inches to give me long layers and my hair feels much healthier and bouncier. The price was very good for New Canaan, parking was easy, and the salon was clean.

Amazinggg! So impressed with it all. Kimberly ( I think I got her name correctly) nailed my hair…read morecolor! Perfection! A hospitable patient team/staff as well. So happy with the entire experience my neglected locks thank you

On 10/10/25, I made an appt at the Westport Hair Color Bar Service for 10:30 AM on 10/16. I have…read morebeen a member since before 2018 & usually do my at home coloring. When I called for an appointment, my call was handled by your AI chat Madi. I asked a couple of times to be transferred to an actual salon member but Madi assured me each time although that was an option, it would be so much quicker if I had her handle it. I requested an appt for an all over color & blow dry. I also asked to assure the 30% discount was applied. Madi made my appointment & said the discount would be handled at the Salon. When I received the confirmation, I saw Madi had booked me for roots only. There was an edit option, so I corrected the mistake & noted what I needed done in the Comment/Note section. At check-in & with the Colorist, I was told Roots Only & I explained the situation. The girl apologized, as she saw my note. The Colorist took a before picture & after coloring my hair, she said it would be 39 minutes. I reminded her & that I needed the ratios of the 2 colors used before I left so I can duplicate at home. Next was my shampoo & was a great experience. She was friendly, thorough & a joy. She apologized that although she was doing her best, the residual dye stained my face. Why wasn't your own product Stainless-Preventing Barrier Cream used? I was still dealing with this for a couple of days. After the shampoo, I was directed back to my station & given a blow dryer & brush...no full blow out. My station had no mirror to watch the color process, so I did my best with the blow dry. My colorist was nowhere in sight to take an after photo & tell me the ratios for home. As I proceeded to checkout, I was asked how I liked the results & I replied I have no idea; I haven't seen it. In addition, the edit done to the appt wasn't showing on your end & I was told there was no way to fix the charge or give me the 30% discount. The girl was very apologetic & did her best to rectify the situation; she even found a code for 20% that would work. In the end I walked out paying pretty even to the online price. However, I would not repeat an in-salon experience.

I am having concerns about here. My prescriptions are often wring now. Something seems not right…read more today I found out that my . concerned about a pharmacist as she seems to fill prescriptions very under filled and then screams at customers

Warm and friendly local pharmacy. Very reliable. They also carry many soecial product for man and…read morewomen.

Paula has been my stylist for many years. My first move to Connecticut I was unsure of using a…read moreblack salon due to negative experiences in the past however, Hair It Is changed all of that Paula and her sister Fern present as very professional in terms of knowing what they're doing with the customers hair and on top of that, they're very kind, it's always relaxing. It's not loud and the vibe is very chill. I've always been pleased with my hair every time I leave there.

I love this salon! I moved from the Hartford area a year ago & I was in search of a good hair…read moresalon. I had an appointment with Paula and I haven't looked back since. The service is excellent, the stylists hair knowledge & customer care have been just what I've been l for. If you are looking for a professional salon, with stylist who know Black hair please make an appointment. The salon & the services are a whole vibe- you won't regret it.

Our favorite barber, Luis, moved to Prestige recently and we were very happy to follow him…read more Prestige is a clean, modern salon with a great, unpretentious vibe. They have great music and competitive prices. Luis is by far the best barber I have ever had. He is meticulous and takes his time to make sure you look amazing. He is amazing at fades and clean, razor-shaped lines. Don't hesitate to visit Luis for an amazing haircut. The best part? He shampoos you when he's finished and styles your hair perfectly. You can go right from the salon back to work, or to your next event. No need to go back home! They do a great job with COVID precautions. They take your temperature and require masks by both staff and patrons. We feel very lucky to have found Prestige and know you'll love it here, too!

Had a great experience! Our stylist was very lovely and professional. Beautiful salon. My baby girl…read moreloves her hair cut

After driving a half hour in traffic to get here, I'm told that John has left for the day and has…read moreno additional appointments for the day. Confused (since I have an appointment for 12:45 and it's 12:39), I tried to call John three times and he did not answer. Amidst my calls, I receive an automated email that my 12:45 appointment has been cancelled. This is extremely poor client management. What's particularly absurd is that this would have been my first time getting a haircut here. I guess the business is doing so well they don't need to convert new customers to regulars. I'll be sure to spread the word to my entire network. This is a good reminder to not trust a retail shop whose last review is over 1 year old.

John has been cutting my hair [and even my grandchild's hair] for at least 30 years. That should…read moreestablish a basis for my '5 stars'. i was sad when the rampant greed of his former landlord drove him out of his long-time place and the south end of OG Village, but I have to say I actually like his new place in that little mall north of the railroad. It's perfectly comfortable; his online booking system works well even for someone as allergic to electronics as I. Final nice thing: the parking at his new place is 800% better -super-easy as opposed to the frequent pain in the ass of parking in Old Greenwich's small 'downtown.'