I sold my house due to the crazy sellers market and I moved in with my boyfriend out in BFE…read moreOklahoma. He has no washer and dryer and we split laundering duties. I have no time to sit in a laundromat so I was lucky enough to find this place. When I dropped off my clothes early in the morning on April 6, I met the man who claim to be owner of the business. He was really nice and super professional. He gave me the lowdown on how the process works and the plan was for me to pick up my wash and fold clothes on April 7. When I left, I had such good feelings that I was going to give this place five stars however, I didn't realize my experience would be completely different when I picked up my clothes. I was behind a customer and I realize it's quitting time and may be a little busy but the woman who looked like she was in charge was completely rude. My clothes were ready and in bags but I couldn't see my laundry bag and I asked about it. She totally ignored me and talked to her employee about me and in front of me. I asked her what the proper procedure was and she ignored me again. I kept trying to converse with her but again she ignored me???? I took a shower that morning and I'm generally pretty smiley sooo idk what her issue was! When it's my turn for laundry services, I will try them one more time and I hope I am changing this rating to five stars next time

This is the only negative review I've ever written about a business on Yelp (i.e. Don't scroll past…read morethis thinking, "This is just another 'Karen'"). Generally, I let things go or give a business the benefit of the doubt...especially local ones. However, this dry cleaner has the worst customer service of any business with which I've interacted. The last straw was their rudeness with my wife who inquired about a missing item for me. She has used this place for over 20 years. In short, they lost a suit of mine. No big deal generally...it happens. This negative review isn't about losing the suit, but rather, their response. There had been a few instances with them where I was missing a shirt when I got home, but I simply showed up the next day, and they found it. They haven't found the suit, have refused to acknowledged that it happened, or that it's even possible that it could have happened. Instead, they insist that their ticket shows that I picked up the proper number of items, so that means I got it (as if a ticket proves that an item was actually received). Like many people, I generally pay what they tell me, and put the hangers of clothes in my car without taking inventory of all items as present. So, I didn't notice the suit was missing until 3 days after pickup. I immediately let them know It was missing from the items I picked up...they couldn't find it. I gave them weeks thinking it would turn up somehow or that maybe someone else got it by accident and would return it; mistakes happen. I checked in a few times over a 6 week or so period. I was never rude nor ever demanded they compensate me for it. I asked the owner to call at one point ...that never happened. When I came back the last time to follow up, a lady (who has waited on me for years) rudely said, "I was told you found it." When I pointed out that I clearly hadn't found it she just stared...I said I supposed the answer is, they hadn't found it either; she just responded rudely with, "No." Never once did they say something during any interaction such as, "I'm so sorry you can't find your suit." Or "we don't think we lost it, but let us reimburse you for the cleaning cost you paid at least." Instead it's simply been...this ticket shows you paid for the right number of items, so you got it (the same lady rudely reiterated this to my wife who asked about it a few weeks ago...my wife was told that I got it or I got someone else's suit that I need to bring back). Again...their position is that the ticket shows I paid for X number of items, so I got those items because they count them. By the way, the ticket isn't even correct. One of the items I actually did get, an long overcoat, is listed as something else. I am baffled as to why they would insist they are infallible in this regard and have decided to treat a long-term customer so unprofessionally. Guys...I don't carry dry cleaning around with me into places besides my house. I have an attached garage. If I lost it, it would have been somewhere between my garage and my closet...or someone broke into my house and stole just that one particular suit; Or, perhaps it could be...that I never received it. In any case, my family has moved on to another dry cleaner that has been great so far. Use this cleaner at your own hazard...be sure to always check your items before leaving...don't expect pleasant service if you have an issue. I hope this review saves someone else from dissatisfaction. Highly disappointing service Fashion Cleaners.

I visit OKC yearly, during my stay I drop things off for dry cleaning at Cowboy Cleaners. My items…read morearrive back clean and nicely pressed. This year my one item wasn't ready with I came in. It still needed pressing and the gentleman (I believe the owner) said "Give me four minutes and I'll have it ready." It was done and beautifully pressed in under four minutes. When I went to pay he said, "No charge. I stand behind my pick-up times and it wasn't ready." What a class act! Thank you, I'll be back next year. Until then, I wish your long time business continued success!

Came here for the first time and was excited to try them after seeing so many promising reviews…read more The staff was very kind and told me I could come back the next day to pick up my items. When I grabbed my clothes, I should have inspected them more closely because when I got home, it looked like they hadn't been properly cleaned. Some stains were still present on a gray button-down, and my white items still looked dirty rather than bright. I was able to remove the stains myself using Dawn dish soap, which worked better than their cleaning. Although the prices were reasonable, I won't be returning.

While our house was being remodeled, we had no washer/dryer in the house for about 2 weeks. We were…read moregrateful for Okie Suds' full service option! When dropping off, you are given a choice of detergents. When picking up, they took great care to fold and bag the clothing in a way that made getting it home and put away efficiently. We would definitely recommend the service to anyone in need of this type opportunity!

My laundry was stolen in the short time I put it in a dryer and went around the corner to family…read moredollar. I thought about it more and think the attendant was in on it. Why did she push a cart of laundry out to us when we were leaving but it was missing all of our bath towels, which were new ,0 all of our wash rags, underwear, shorts outfits and only have a few older items in the cart. That cart was not in site when we were there but all of a sudden appeared. Don't do your laundry here and a thing that sucks is they must have even used our dryer for their own things because the guy who ran up beside me had clothes in the one we had just put money in to dry ours. I know the attendant had a part in it or her bf was the thief. There were several other dryers open but ours had been messed with.

Friendly service. Quick turnaround and they hold your items if you're gone for a week or two and…read morejust give you a call or a text to remind you that it's there.

I have been a customer for several years and have received excellent service. I'm pleased with the…read moreturn around time on my cleaning also. The staff have taken time to mark any special spots that I am concerned about on my clothes. I have recommended this cleaners to a few people and so far all are satisfied.

Sometimes reviews don't need a lot of words and this one does not!…read more The staff is kind and prompt as soon as you step foot through their doors. Even the owners son, he always seems to put a smile on my face. Their services are fairly priced and the turn around time for dry cleaning services are unmatched. They even have same day pickup if you have your items there by 8am (I believe). Either way, this place is a 10/10!

Very Friendly, Great Results on dry cleaning. One of the guys took clothes to my car and hung them…read moreup. Amazing Prices. Will Be My Regular Dry Cleaners.

Absolutely the best cleaners in Oklahoma City. This family run business does everything right. I…read morehighly recommend this business.

Good honest cleaners have used them for 30+ years. Work is always exceptional and if I have any…read moreproblems, they are quick to fix. I should say I've had very, very very few problems.

Clean and well run. I'm required to use at least 85 characters to post. Thumbs up for Hollywood…read moreCoin Laundry. For Yelp, I say get over yourself.

I have been coming here for 5 years. This place is always clean! I am so glad that Brenda is…read moreback!!. She is so warm and inviting and kind to everyone. She brightens up the place!