Dr Gaston and her staff are awesome! Great experiences for my daughter and I. Highly recommend!!!

Highly recommend Dr. Gaston. She's very knowledgeable, honest and not pushy. I hadn't been to the eye doctor in a while and expected a scolding, but she wasn't like that at all. read more

Dr. Gaston and her team were absolutely amazing. We were able to get an appointment very quickly for a pediatric eye exam. Her location by WU was very convenient and her team made scheduling an appointment after school very easy. Dr. Gaston was delightful, knowledgeable and took her time with my daughter's eye exam. She made her feel very comfortable and excited to be getting glass. We found a great looking pair of kids Ray-Ban frames and my daughter is already telling all her friends about her new glasses! read more

Fantastic experience at Unique Eyecare and Optical. Dr Gaston was wonderful, very thorough, took her time to explain and discuss everything. They have an incredible range of frames, Dr Gaston's assistant is knowledgeable, personable and extremely helpful and welcoming. Great experience on every level. Plenty of parking with a lovely set up of drinks and snacks to welcome you. read more

Family owned eye glasses store with great 1:1 service and cool frames you don't see anywhere else. Most of there frames are from Italy and France. No optician - so bring your prescription. I get a lot of compliments on my glasses. Been a customer here for 15+ years. read more

Unique Eyecare & Optical - Cool specs - Eyewear & Opticians Near Me - Houston, Texas

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Unique Optical has one of the best eye wear frame selections in Houston. I have found great styles from Tom Ford, Alain Mikli and my personal favorite, Cutler and Gross. I have purchased at least 10 pair over the last 7 years and every one of my selections continually receive compliments. Not only are their frames outstanding, but so is the service. They come highly recommended. read more

My husband and I have been buying our prescription glasses here for probably 10 years. Very convenient. Helpful. Great styles. Yesterday I went in with my favorite pair of readers with a missing pin from the hinge. They fxed it Lickety-split with NO charge!! read more

This place is Awesome. They have so many great frames. Mr. P. Gomez was the nicest and he was very honest when helping me pick frames for my face shape. I love this place. read more

Awesome service! I was fitted with the perfect frame for my face and my wallet, quickly and efficiently! Ordered on Tuesday, picked up Thursday! Super friendly service, great selection, comfortable atmosphere :) read more

Have used Unique Optical for my glasses/prescription sunglasses for the last 3 years. They have always exceeded my expectations. The glasses have always been spot on and the customer service is at 110% consistently. It's hard nowadays to find good customer service, much less great service. They will always get my business whenever I need glasses! read more

I am surprised by all the positive reviews. They led me to this place since my husband was having a hard time finding frames that fit his face, and I thought a family owned business would be more personable. Wrong. Unwelcoming atmosphere. Unhelpful staff. The man (who i assume is the owner) seemed so unwilling to even ask my husband and me if we needed help. He was sarcastic, rude, and offensive. I will take my business elsewhere. read more

I grew up in Houston and always used Unique Optical when it came time to purchase fashionable eyewear at reasonable prices. Merritt and Sally make you feel at home in their warm shop. My entire family continues to shop there and feels like they always get the perfect frame. read more

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I grew up in Houston but have lived in Los Angeles for over 20 years. Recently I was in town for a wedding and have known Tony, the owner, for many years. On my way back to LA I decided to drop in and as always, I had so much fun picking out frames for daily use and a prescription pair of sunglasses I will keep for the rest of my life. Style, charisma and great service! I recommend. read more

Recently visited to fill an Rx. Patricio, the general manager, was very helpful, professional, and we selected an excellent frame, actually 2 since they are running an amazing sale, BOGO. Very pleased with the final product. read more

Place is great. Been coming her for over a decade and originally drove from Woodlands when I heard of this place. They measured everything and made recommendations of what was needed and why. I read the negative reviews and sorry those people are off the mark and i would not want to do business with them anyway. You will be told what you need and why. You may not like what you hear and if that of service offends you, you should go elsewhere. I prefer to hear the "why" and it enables me to decide. They are not "selling" you glasses. They are providing what you need. read more

Extremely disappointing experience. The staff is very impersonal, rushed and unprofessional - something most family business owners would want to know. Tony made no apology for his rude staff or their mistakes. They ordered the wrong frames, we had to wait an additional week to get the right ones, and then we were rushed out of the store because it was "almost" closing time. Take your business to someone who values their customer. read more

Not inexpensive. This place offers a great selection on frames. $300-$1000 range. I was lucky and purchased my frames during a half off sale. $150 for Oliver Peoples. I have been quoted a cheaper price to fill a prescription by as much as $100. It was $270 for polycarbonate and Crizol. The staff is friendly. I was told five days til my frames would be ready and they were ready for pickup on the fifth day by noon. read more

It's true this is Houston's best kept secret. I found this place by accident, I was visiting the UPS store next door and just happened upon it. I'm so glad I did! The staff are so kind and personable. They helped me choose frames, weren't pushy at all, yet also suggestive as to what frames complimented my face. There were plenty of options. More variety than you would get at a commercial store that is catered to the masses. I'm pretty indecisive, but they were all so patient with me. Unique Optical does a great job and it shows by their loyal clientele. I was able to find the perfect pair of glasses, and replace the lenses in a pair I already had. I get lots of compliments on my frames and any time I do, I always refer them here. They always have the latest styles in all the name brands. read more

I received very friendly and professional service here. I've read that the old man that can be tiresome, so ask for Cindy. They have a great selection of fashionable frames with better fits than I have found at other places. I have a big head and I find most frames look like kids frames on me. I settled an a pair of Tom Ford, and I can't wait until they come in! Prices are steep, even after insurance, so be prepared for sticker shock. I recommend this place when you can't find what you want at other places and you want a more personal pair of glasses. read more

Great experience! Knowledgeable staff with years of experience. Super selection of frames. Plus, I just like shopping at family-owned, neighborhood businesses. Highly recommend! read more

Have had my glasses for about a year and have never received so many compliments on a pair of glasses. Loved the service, the selection of truly unique frames! I have been recommending this shop to all! read more

From start to finish this was the best experience. The staff are polite and friendly, patient and extremely helpful. After I picked out my frames and lenses, they called me THE NEXT DAY (less than 24 hours later actually) to let me know that my glasses were ready! What?!?! Who has a turn around time of less than a day? These guys. Very Professional, will be back and would recommend to anyone. read more

I *love* this shop! I have four pairs of glasses now and couldn't be happier with their selection, prices, and service. My mom just came into town and bought a pair of glasses as well. Cindy is amazing, extremely personable, great at helping with eye glass selection, and their turnaround time is super fast. Great location with easy parking. read more

A great place for someone who seeks high quality, distinctive frames accompanied by excellent customer service!

The gentleman there refused to adjust my warby Parker glasses without a charge I easily went somewhere else and got help, but each time I've been there he is only about making money off you and not being helpful. read more

I randomly walked in here looking for new frames after mine broke. I was surprised that they had cool frames (and not just grandma/grandpa glasses). They were really patient while I tried on a lot of frames (I'm really picky) and didn't buy anything until a week later. Will definitely go back! read more

AVOID! The service was great when I first arrived. I found frames I loved and was quoted a price & told when they would be done. That was where the service ended. I had to call back several times, no communication between staff & much confusion as to where my order was. Cindy the manager told me they would call back the next morning. After waiting all morning I had to call them...I was told they found my order but now the lenses would take almost a week later than promised. I was offed at buy glasses but now the cost had doubled. Reminds me of BAIT & SWITCH. NO concern for CUSTOMER SERVICE...NO FOLLOW UP. If I had all the time in the world it would not be a problem but I went with this company because of the turnaround time i was promised & the cost I was quoted. Take your chances with this company, roll the dice and you may get what you want. I was not so lucky . The owner, Tony, is a very bitter & mean older gentleman. It appears it may be time for him to consider retirement or at the least bring in fresh new blood that actually may care about acquiring new clients. His wife, or who I believe is his wife seems to be the only voice of reason in the store. PS...SELLERS TAKE NOTE: Normally when you get good service, you tell a few people. When you get BAD service, you tell EVERYONE! read more

Great personal service, and terrific support after the sale. I did something stuipd and broke my frames and they kept me going and got replacement parts for low cost. read more

The name Unique Optical is the perfect name for this business. They have the best selection of designer frames of any place I have seen in Houston. I always get lots of compliments on the frames that I purchase there. The staff is extremely warm, friendly and helpful. Janet helped me today and she was so patient and genuinely concerned about helping me find the perfect frames. Which I did. I recommend this eyeglass business as my first choice. Wonderful frames, wonderful staff and high quality, unique glasses. read more

They were the rudest people ever. Tony would not give me pricing over email, which is understandable, but he stated it in a rude way. I decided to come in anyways and gave him the benefit of the doubt. The frame was cheap but their lenses are ridiculously expensive and negated any savings. When I told him that his lenses were very pricey, he asked me how much I usually pay. I told him and he basically said, "Why did you even come here if you can get it at that price there?" I told him that they didn't carry that brand but I found them online for $140. However, they aren't the color i wanted. And before I could even finish my sentence, Tony and the other older lady just went ballistic and told me they didn't want my business and to leave. All the other customers had a blank look on their faces. I had no idea what I said that was so offensive. Maybe they didn't like customers questioning their prices? read more

I first wandered in here a couple of years ago just because it was in my new neighborhood and I am always looking for unusual and flattering frames. I was impressed with the very personable and knowledgable sales people who have the patience to let me try on every possible option before making a decision. This store fits the bill, providing flawless customer service, and their selection is awesome, from classic to high fashion. However, with my first purchase, when it came time to try on my new glasses, they were completely wrong. I assumed it was the fault of Unique Optical (and may have mistakenly blamed them initially), but that wasn't so. My doctor had written a prescription that was way too strong. I needed to be re-examined and have a new prescription written! The staff at Unique Optical was so nice about it, seeming to feel badly for ME. They not only re-did the lenses free, although the mistake was not at all their fault, but they also tried to help me get in with another optometrist they felt would be reasonably priced, considering my problem with my doctor. That attitude of going the extra mile for the customer has kept me coming back. I just bought 5 (3 clear bifocal glasses and 2 bifocal sunglasses) new pair, all done with state of the art technology--thin progressives, scratch resistant, digitized, etc-- there and am thrilled with every one of them. I feel the staff is exceptional, particularly August and Tony, and I hope they want to work for a very long time so I can keep going back to them! read more