Been a client for about a year. Very beautiful place and very knowledgable and friendly staff…read more Each time I have been there in the past few months, my waiting time exceeds 30 minutes. Always someone just going in ahead of me and at my apptm time. 3 of the cases were for perms, so the wait was very long. Never more than 1 other client in the salon. Because of this, I have stopped going there. I just have not found a reason for this neglect and have been told by several people that this is not unusual. Really a shame.

It was my first time to this salon or any salon in months after Covid-19 and I was here visiting…read morefamily. I thought the salon was beautiful, the staff and owner were fabulous and I felt comfortable with all their precautions and my stylist, Morgan did a great job. I was very pleased, so much so that I purchased a gift card for my mother to go in as well and again another great haircut on my mother from Morgan. I'd highly recommend this salon, it's not something you'd expect in this tiny little town which I also loved since I'm from down county in Westchester. I was very pleased and I look forward to visiting again for more services my next visit.

My stylist did just what I asked for, pleasantly and efficiently…read more The other stylists also appeared to have a nice approach with their customers.

Love this Salon! I've been going here since I was in high school! Sue and Laurie are the best and…read moreI've never had Elisha do my hair but I have seen people after her cuts and they look great. All of the staff are friendly and know you by name. I will always be a customer of this great salon!

The good: My hair cut is good, my color is pretty good (I've had better)…read more The bad: It took her 4 hours to cut and color my hair. She left the foils in way too long because she booked another client at the same. She also applied my all-over color at the shampoo sink, and then left me at the sink for it to process, which I have NEVER seen in my life. It was uncomfortable to be in that position that long. I probably could have overlooked all of this (by chance I had nothing else to do that day, but I don't know who has FOUR hours to spend at a hair salon), but when my highlights came out literally orange (I'm not exaggerating...cheeto orange) because she left the bleach on for too long, instead of owning up to her mistake, she tried to convince me that it looked good. I told her no way, it needs to be toned, and so she did fix it--but then charged me extra to do so. After being there for four hours, I was too tired to even argue the extra charge. :(

I've gotten my hair and nails done multiple times at Fortunato's by several of the girls. It has…read morealways been a great experience. As a gift from my mother, I was given 2 gift certificates (one for me and a friend) to get a cut from Crystal Coville at Fortunato's. I had never had my hair done by her before, but assumed it'd be great just like any other time I'd gone there. I called immediately to book an appointment and never even received a returned phone call. I ended up going elsewhere because I had an event I needed a cut and style for that weekend. I'd almost forgotten about the Groupons until I got a reminder from my mom that they were expiring soon. I called, left a message, and texted Crystal. She informed me that she was not directly associated with the salon (?) which is apparently why I never got a returned phone call two months before, when I called. I find it hard to understand how individuals who work at a particular salon do not return a phone call from a client who left a message on the salon's main answering machine, but that's neither here nor there.. So, after many texts (and, again, not one phone call) with Crystal, I booked an appointment for myself and one of my employees for both of us to go get a cut on a Friday afternoon. The day before the appointment (Thursday), I received a text from Crystal asking if we would be showing up. Confused, I finally realized there was a miscommunication in her texts to me and she asked us to come in on Thursday, not Friday. I explained that I would've never booked that appointment for Thursday because my office is open until 5:30 on that night and we wouldn't have been able to close early during the week. She informed me that she had no availability on the day I had booked. I asked her to let me know when her next available appointment was. She ceased communication with me. I tried calling several times, with no response. I even went as far as calling from my office phone and having my employee call. After four days, she finally called in and told my employee that she would not honor the Groupons because they were now expired and "she doesn't have to honor expired groupons." She also told my employee that I was a "snippy b*tch on the phone" with her and if I had an issue with losing money on the wasted Groupons, I "can take it up with Groupon." I find it hard to believe that a local business, a few blocks away from my home, would have employees (or booth renters) that would treat anyone, let alone someone who is a center of influence as a local business owner herself, this way. I am absolutely appalled at how we were treated throughout this whole process and, as a result of her actions, lack of communication, and sheer lack of respect for myself and my guest, I will NEVER return to Fortunatos and I will deter anyone I know form giving them business as well.

I got a hair cut here and it turned out amazing I loved it and I hope others love theirs as much as…read moreI loved mine.

I stopped into the salon today to see the girls and Bridget noticed that my roots needed a little…read morehelp. She made a few minutes for me and fixed me right up! Bridget has been in the business for 20+ years and she knows just what to do to get your hair looking fabulous! Prices are more than fair and the quaint salon atmosphere makes you feel right at home.

I have seen Dawn for over 10 years! She always has great suggestions on colors & cut. I have only…read moreonce had an issue with a color & she fixed it right away. Was nothing to do with her application. That shows how much she cares about her clients! She's very professional, always on time & sweet and kind. Her space is always clean, and beautifully decorated. I have never had an issue with poor service in the 10 years I've been a client. Thank you Dawn for all the years of wonderful service! I appreciate you and the work you do to make me feel good!

I recently booked a scalp facial with Dawn Ambrose. I paid the $150 deposit to schedule the…read moreappointment, but was advised by my dermatologist to cancel the appointment. My appointment with the dermatologist was at 9:00 am and the scalp facial was at 12:30. I cancelled the scalp treatment after my doctor appointment. I was charged another $150 upon cancelling. I was told because 48 hours notice was not given that I was responsible for the full amount. I sent the proof of my doctor appointment to Dawn, but NO understanding or compassion was offered. I was not asking for a full refund, just the second $150. She would not meet me halfway. If you are looking for a caring, compassionate person here, you are advised to bring your business elsewhere.

I am writing this for my mother because she does not have an account. Euforium should also be…read morelisted under hair salon for women. I have been going to Meghan for several years and she is awesome. She is a patient professional with great suggestions and her coloring technique is perfect. I know lots of woman who go to her and they all love her. Thank you, Meghan!

I have been going to this Salon for years and love it. Everyone is very friendly. Maria is…read morefantastic and I would not go anywhere else.

Amazing! Russ is one of the best, his skill in coloring, highlighting, cutting and styling is the…read morebest my wife has found. Her hair is amazing each time she goes, but perhaps more important is that she can keep that look each day by herself. She raves about how good he is, and she is capable of being brutally honest and critical.

Great environment and great stylists! Sharon did an amazing job on my daughter's short hair, she…read moresaid it's her favorite cut ever.

Annie is the best of the best!! Professional, kind, creative and outstanding work ethics!! Wish I…read morestill lived in my hometown of Oswego, because my hair would look outstanding every single day.

Have been going there for over 22+ years & is STILL going there. Every 5-6weeks. WONDERFUL…read moreHair"Engineers" (that's how wonderful they are). My Beautician is Nancy Gunn (FANTASTIC!) & back-up is Annie (Owner). I have more people ask me where I get my hair done?! -GREAT "up-do's & braiding" for special occasions! ALWAYS A LOT OF FUN WHEN AT THE SHOP! If this reviews doesn't get you to go to there, nothing will.