Staff - Super Nice…read more Bathrooms - 5 stars! Clean, lots of amenities. Gate Area - Clean, Family Friendly

This review is for the North River Express shop inside the terminal. It is self serve location…read more After paying 200% over street prices, when asked for a printed receipt, the machine was out of paper. There is a phone number to call, but it does not work. I will not shop here again.

Foxworld totally messed up our travel plans with their incompetent travel advisor ,we no longer can…read morefly together with our friends due to their mistake, an will not pay for the difference in cost to make that happen, to save a few bucks for their company they will lose at least ten future vacation trips with them, my advice stay away, an use a small independent company, you'll receive better servive!!

My mother and I trusted fox world travel to send us to a different country. We asked for some nice…read moreand close hotels in the Cancun area and our travel agent assured us everywhere he was recommending was 5 stars and so trusting his word we went with one of the resorts. Before we even left for our vacation we had to ask him three different times just to get our travel itinerary/information. Nick Webb is his name if you're wondering, he ended up sending it to us mind you he sent this information to us maybe four days before our departure. All of this information ended up changing and the only way we found out our flights changed and we're switched around with times was because I looked through the flying company's app with our flight numbers! Nick couldn't even bother letting us know our planes were leaving earlier/later I guess that wasn't important enough to inform us about. Once we landed in Cancun it was an absolute mess from there, we told Nick we wanted to be close to the airport cause we didn't feel like starting our vacation with a long drive to our hotel. Pretty simple request but I guess not, going against our wishes Nick sent us about an hour and a half away from the airport (not including time with traffic) When we arrived everything seemed okay our room somehow wasn't ready so we had to wait another forty minutes or so while they "cleaned" our room. The hotel went on to tell us about how they have 6 different restaurants, free room service cause it was all inclusive, multiple pools so on and so fourth so we were excited to start our trip from there! We got to our room and it was immediately one red flag after another, there was over an inch clearance from the door and outside so any of the geckos, cockroaches and other insects could creep into our room, after that we noticed MOLD everywhere. It was on our ceilings in our bathroom and in the bathtub. The shower was disgusting there was a bunch of random stuff in the drain, the bathroom counters had stains everywhere, the bathroom floor had mold and mildew in the corner along with standing water. Moving into the next main room where we're supposed to sleep let's start with the air didn't even work so it was disgustingly hot in there, our bedroom sheets had mold stains and a few other unidentifiable stains on them as well along with the chairs you're supposed to be able to relax in. So we complained to the front about all of this and they said they'd go clean the room. We decided to go check out some of the other parts of the hotel, an they weren't any better the pool had algae and mold growing all over it, the beach was disgusting, none of the restaurants were ever open and youd ask different workers and some of them would say they're 24/7 or that they're open from 5-10 So not only we're we being sent on a wild goose chase just to find food but every time we we're told one of them we're open we would go there and they'd be closed!! So we decided to order room service cause it's all inclusive right? Nope 35$ not including the food so we just ate the snacks we brought from home. Decided to head back to our room to see if it was clean and it wasn't and after a couple more times complaining and the time being about now 10:30 at night and neither I or my mother could sleep cause we felt there was probably bed bugs everywhere cause we kept breaking out in hives we went down to the front desk. They moved our rooms at 10:30 at night to another room that had pretty much all the same issues and a new one being that when you showered the bathroom literally flooded Don't know how that isn't a safety hazard but whatever. We ended up reaching out to Nick sending him the pictures telling him all the times we complained begging him for a solution because we COULD NOT stay in this disgusting hotel, I mean we we're looking at flights home the day we landed. Nick pretty much emailed us back saying we're the ones who picked this vacation and he also informed us he reached out to the hotel and they said we never once complained. Don't ever waste your time with this company unless you want to go somewhere so disgusting your skin crawls and your travel agent who you payed how much money for pretty much informs you that it's all your fault supposedly even though you have no idea what this resort looks like except for of course the catfished pictures on their site. to dig a little deeper then the hotels website? Ridiculous this whole trip was like throwing your money in a garbage bag and then hopping in after it. Please don't ever waste your time associating with Nick Webb and Apple valley vacations aka fox world travel.

Great personal attention. These folks went above and beyond…read moreto find the best prices and travel times! They have made my life so much easier whenever I have used them!

scam company. Intentionally doesn't connect your trip to their app so when trying to get reimbursed…read morefor a cancelled flight, they say I have no trips. But yet I got all their email updates.

I called the afternoon before my flight to arrange a taxi for two to the airport. It never showed…read moreup and when I called the gal claimed they had no order for my pick up. This is the most unreliable taxi service and I recommend you make other plans for transportation in Appleton.

Terrible service and unfriendly drivers. They used to be decent about 10 years ago. Now they have…read moregotten very lazy. The last couple times I called, they said it would be 45 minutes to an hour (not Friday or Saturday night, no major events in town) and the drivers lately have been really rude. I just casually mentioned to one that he was a little late-I didn't say it rudely or anything, and he grumbles "Not my problem." A couple times, they did not show up at all, and when calling back, there was no answer. Luckily I didn't have anywhere important I had to be. Also was charged $30, not including tip, to go to a bar that was a mile and a half away! WTF. Their excuse was I live very far out. I live out by Beansnappers-not right in the heart of Appleton, but not super far away either! You are much better off taking Uber or Lyft. It's about half the price (sometimes even less), they get there when they say they will, and the drivers are usually much friendlier.

Upon daily pick up in the mornings and drop back off in the afternoons .for the last few months,…read moreThis company is not consistent because they pool clients and the pickup times are either early or late. Good luck making an appointment counting on them arriving on time. ( it's not the driver...it's the inconsiderate company dispatch.

Edit- Apparently the driver was stoned when he finally got to my partner an hour late!-…read more This company is incompetent! I would really like a manager to contact me on how they can possibly make things right! My partner is in a wheel chair and relies on this service to get to and from medical appointments. I can not recall all the times that they have failed him. Last year they abandoned him at an appt and he had to wait hours to get picked up. Last week an idiot driver locked their keys on the van and he had to cancel a dentist appt and reschedule a month and a half later. To top it off, just today the driver drove right past him and is still heading into the wrong state. He will miss a pre op surgical appointment now and gave to cancel the surgery. This is unacceptable! It's a joke that insurance companies use their services. Laughable! Negligent hiring practices.

Air Wisconsin is a small regional partner of American Airlines, at least in the situation I flew…read morethem in. I was delayed on a flight from London, spent the night in a hotel in Chicago, and then flew Air Wisconsin home to Omaha on the last leg. It was a pretty standard smaller airplane, similar to others used on short-leg AA flights. The smaller size of the plane meant that the carry on bag I had used for my whole trip now did not fit and had to be gate checked. After all the delays, I did not care about that - I just wanted to be home. The staff on board were very nice, though, which was appreciated. Our main flight attendant's name was Eliza/Elizabeth (couldn't fully read the name tag), and she was super friendly on an early flight with a bunch of grumpy people coming from a delay. If you are having a short midwestern flight and end up on Air Wisconsin for your regional leg, they're a pretty standard provider, but with some great staff who will make the flight a little easier/more comfortable.

Some of the oldest and most uncomfortable aircraft in United's alliance. No one else flies first…read moregen regional garbage into Appleton anymore and their aircraft are always fully booked so no reason to either.

I was at Appleton Flight Center last week for EAA. They were super busy, but took great care of…read moreme. I read others saying that they raised their rates during EAA. I am not sure what people expect as they had to increase the staffing for the traffic. I was called the night before my planned departure to confirm the time and get a fuel order. I indicated that I would like them know the day of. I called that morning and indicated that I would be taking 30 gals per side, but to wait until I was at the plane (old habit). They said I would likely get a delay in fueling. I allowed them to fuel without me there. On preflight, I found that the tanks were topped off (70 more gals than planned). I mentioned that to John, the lineman and Mary at the front desk. They both said they would let their manager know. On Monday, I got an email from Bob Woods, the manager, apologizing and letting me know he had credited me the difference I paid with what my home fuel cost was for the excess 70 gals. A great leader, who exceeds expectations, makes a great operation, and I can see why they are so good.

We used the Platinum Flight Center located at the Appleton International Airport as our departure…read morepoint on our return flight to Michigan after participating in the EAA AirVenture Airshow in Oshkosh. We had flown our WWII C-47D from the Yankee Air Museum in and landed directly at Oshkosh to participate in the Warbirds displays for a couple days. Our original plan for returning was to get dropped off with our luggage near our plane when we were finished with the Airshow. Then we would take off from Oshkosh. But due to the traffic in and around the Airshow as well as complications for getting our group and our luggage to the plane for departure, our pilot decided to fly the plane from Oshkosh to Appleton International Airport which was also closer to our hotel. Then we could all meet up there to board the plane and depart for home. The air traffic was much lighter and there were virtually no vehicle traffic problems getting our group to the plane. The Platinum Flight Center at Appleton International Airport is where we met to board our plane. They operate facilities to service and fuel charters, Business flights, private planes, etc, as well as passenger services and processing. They are located on the opposite side of the airport grounds and everything looked new, clean, and well maintained. They even loaded and delivered our luggage to and onto our plane for us. This could be useful for future airshows as well.